Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Browsers hijacked, proxy server disabled


  • This topic is locked This topic is locked
5 replies to this topic

#1 hojoatt

hojoatt

  • Members
  • 66 posts
  • OFFLINE
  •  
  • Local time:07:53 PM

Posted 28 August 2014 - 09:31 AM

I thought I was downloading a song on my home computer, not this one,  and instead got something that reset all my browser pages to some scansearch website but did something to undo the proxy settings as none of my browsers connect coming up with "cannot load this web page" or proxy server not correct message. I cannot connect to internet through any browser now so am somewhat disabled but have theadwcleaner and firstbar tools on that computer so can run them and get a report to put on thumb drive then post here but not sure how can proceed. I also once had a prior problem where the browser hijacker rewrote the hosts file and was given some fix for that but I guess we will not how to to proceed without the adw and firstbar results or some other way to approach?



BC AdBot (Login to Remove)

 


#2 hojoatt

hojoatt
  • Topic Starter

  • Members
  • 66 posts
  • OFFLINE
  •  
  • Local time:07:53 PM

Posted 28 August 2014 - 10:39 AM

I get these googleadservices block to numerous sites. When looking for something in google when there is anything more than a main site link for the sub-links within something I get no web page message with a similar url list from as this:

 

http://www.googleadservices.com/pagead/aclk?sa=L&ai=CUpxX_kj_U9SIG5Wi-gPB0oHoDYGLkvsC4cOt7SbPre4GCAAQAVCUiseX-f____8BYMnmlY3opIwYoAHv0-L7A8gBAaoEIU_QZd2eNcX1Y_xfZ07gGOUNNaRSfZSggezjIxBk27XZEroFEwjXga-8obbAAhUkwEIKHQ4vAD_ABQTKBQDSBg0Q2evTARig1b_mAigBgAf5q50EkAcDqAemvhs&ei=_kj_U9eKGKSAiwKO3oD4Aw&ctype=4&ved=0CCYQwgUoAA&val=ChA0MzMwZjU5OTM1ODY0ZmVkEPOR_Z8FGgggMf2qs2N8kyABKAAwh93L2qbc05GZATjzkf2fBUDzkf2fBQ&sig=AOD64_1MF5JV6WF1MnCXFTa355MD-edzLg&adurl=http://dms.netmng.com/si/cm/tracking/clickredirect.aspx%3FsiclientId%3D3767%26IOGtrID%3D6.2266152%26sitrackingid%3D381818731%26sicreative%3D10346635609%26redirectUrl%3Dhttp%253a%252f%252fwww.kbb.com%252f%253fpsid%253d88888%2526gclid%253d%257bSI%253agclid%257d%26sidevice%3Dc%26sidevicemodel%3D



#3 hojoatt

hojoatt
  • Topic Starter

  • Members
  • 66 posts
  • OFFLINE
  •  
  • Local time:07:53 PM

Posted 30 August 2014 - 08:00 AM

When I do a search on Google in Google Chrome when fining a link or sub-link frequently get a "This webpage not available" message with the same gobbledy gook url such as http://www.googleadservices.com/pagead/aclk?

The key phrases in there are googleadservices which no one at google seems to know what that is or cannot respond and aclk. I have seen in google that this is something related to malware in the hosts file and have replaced hosts file with free ones online and am still getting this misdirections..



#4 nasdaq

nasdaq

  • Malware Response Team
  • 40,747 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:53 PM

Posted 31 August 2014 - 10:27 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

How is the computer running?
Wait for further instructions.

#5 hojoatt

hojoatt
  • Topic Starter

  • Members
  • 66 posts
  • OFFLINE
  •  
  • Local time:07:53 PM

Posted 31 August 2014 - 12:07 PM

I did not get a response and started with a sustem restore then used all the regular bleepincomputer cleaners and it appears to be restored, working and running fine now



#6 nasdaq

nasdaq

  • Malware Response Team
  • 40,747 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:53 PM

Posted 01 September 2014 - 06:24 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users