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Windows 7 Acer laptop unable to boot, unable to use safemode


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#1 eilu

eilu

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Posted 27 August 2014 - 10:45 PM

When I try to start my laptop the 'Acer' logo flashes with 'press f2 to enter setup, f12 to change boot device, then to a black screen with a flashing cursor but unable to type, then screen turns off and it just repeats over and over. I'm unable to start in safe mode. I don't have the original Windows disc and no access to another computer, at this stage. I have a wireless keyboard and when I plug in the dongle am able to use it. 

 

If I press f2 then I'm able to access 'Phoenix Securecore Tiano Setup' with tabs for Information, Main, Security, Boot and Exit.

 

Before the laptop refused to start it was having an error about not being able to write to drive. I ran two programs, one anti malware and the other I think was Glary. I was able to start both in normal and safe mode at this stage.

 

Anyone have any ideas how to fix this? Dumbed down advice would be great! 

 

Acer Aspire 4752

Windows 7

Intel Core i3-2350m cpu @ 2.30ghz

 



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#2 TsVk!

TsVk!

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Posted 28 August 2014 - 03:10 AM

It sounds like your HDD is broken.

 

Sorry, it really sounds that way.

 

Ultimate Boot CD has a range of tools that will help you confirm this. (look in the HDD Diagnosis section on the list)

 

Burn the disk and boot it, run the tool you choose...






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