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BSOD with AOL


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11 replies to this topic

#1 bobbymcgee

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Posted 27 August 2014 - 11:32 AM

Greetings, I orginally posted in another forum(Web browsing,Email,etc) but as a suggestion was told to post here(Hamluis) About 3wks ago I started having problems with Aol I tried logging on but immediately got the BSOD.I've uninstalled and reinstalled with no avail.(Iwas able to download in safe mode with no problems,but not in normal mode)(AOL desktop 9.7 and yes I've tried other versions same thing happens) Any help is appreciated thanks

 

Previous topic, http://www.bleepingcomputer.com/forums/t/544276/problems-with-aol/#entry3447095 - Hamluis.


Edited by hamluis, 27 August 2014 - 12:52 PM.
Added link - Hamluis.


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#2 boopme

boopme

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Posted 02 September 2014 - 08:56 PM

Hello, let's see what these show us.

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



    Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
  • .
    .
    .
    ADW Cleaner

    Please download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
  • -- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).


    .

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  • .
    .
    .
    .
  • Last run ESET.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 bobbymcgee

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Posted 03 September 2014 - 05:15 PM

boopme,here are some off the requests you asked for hope it helps

 

# AdwCleaner v3.309 - Report created 03/09/2014 at 14:40:11
# Updated 02/09/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : verna - VERNA-PC
# Running from : C:\Users\verna\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\NCH Software
Folder Deleted : C:\ProgramData\SecTaskMan
Folder Deleted : C:\ProgramData\Alawar Stargaze
Folder Deleted : C:\Program Files (x86)\NCH Software
Folder Deleted : C:\Users\Public\Documents\iWin
Folder Deleted : C:\Users\verna\AppData\Local\Bundled software uninstaller
Folder Deleted : C:\Users\verna\AppData\Local\eSupport.com
Folder Deleted : C:\Users\verna\AppData\Local\FileTypeAssistant
Folder Deleted : C:\Users\verna\AppData\Local\PackageAware
Folder Deleted : C:\Users\verna\AppData\Roaming\NCH Software
Folder Deleted : C:\Users\verna\AppData\Roaming\SimpleFiles
Folder Deleted : C:\Users\verna\AppData\Roaming\Solvusoft
File Deleted : C:\Windows\System32\roboot64.exe
File Deleted : C:\Users\verna\AppData\Roaming\Mozilla\Firefox\Profiles\tfzgu68q.default\searchplugins\bingp.xml
File Deleted : C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\safesearch.xml

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Value Deleted : [x64] HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{FFB96CC1-7EB3-449D-B827-DB661701C6BB}]
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bpegkgagfojjbcpkihigfmkojdmmimdf
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ehgldbbpchgpcfagfpfjgoomddhccfgh
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\biclient_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\biclient_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\blekkoTb_1_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\blekkoTb_1_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\DomaIQ10_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\DomaIQ10_RASMANCS
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C007DADD-132A-624C-088E-59EE6CF0711F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3408AC0D-510E-4808-8F7B-6B70B1F88534}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{03771AEF-400D-4A13-B712-25878EC4A3F5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3408AC0D-510E-4808-8F7B-6B70B1F88534}
Key Deleted : HKCU\Software\Bitberry
Key Deleted : HKCU\Software\OCS
Key Deleted : HKCU\Software\SimpleFiles
Key Deleted : HKLM\SOFTWARE\AVG SafeGuard toolbar
Key Deleted : HKLM\SOFTWARE\MetaStream
Key Deleted : HKLM\SOFTWARE\PIP
Key Deleted : HKLM\SOFTWARE\SimpleFiles
Key Deleted : HKLM\SOFTWARE\VBMZ
Key Deleted : HKLM\SOFTWARE\Viewpoint
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08121C32A9C319F4CB0C11FF059552A4

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17239


-\\ Mozilla Firefox v31.0 (x86 en-US)

[ File : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\default\prefs.js ]


[ File : C:\Users\Default\AppData\Roaming\Mozilla\Firefox\Profiles\default\prefs.js ]


[ File : C:\Users\verna\AppData\Roaming\Mozilla\Firefox\Profiles\fc9046ij.default\prefs.js ]


[ File : C:\Users\verna\AppData\Roaming\Mozilla\Firefox\Profiles\tfzgu68q.default\prefs.js ]

Line Deleted : user_pref("FirstSearch.aol_toolbar.search.hasDoneFirst", 17);
Line Deleted : user_pref("aol_toolbar.aolmail", "");
Line Deleted : user_pref("aol_toolbar.aolmail.address", "Lilsquaw60@aol.com");
Line Deleted : user_pref("aol_toolbar.aolmail.count", "0");
Line Deleted : user_pref("aol_toolbar.aolmail.id", "value");
Line Deleted : user_pref("aol_toolbar.aolmail.imagelist.layout", "empty");
Line Deleted : user_pref("aol_toolbar.aolmail.popup.autoclose", "true");
Line Deleted : user_pref("aol_toolbar.aolmail.user", "Lilsquaw60");
Line Deleted : user_pref("aol_toolbar.button.1363372787167_1406644580569.view", "1");
Line Deleted : user_pref("aol_toolbar.button.mapquest_40872.click", "1");
Line Deleted : user_pref("aol_toolbar.button.radio_46530.click", "1");
Line Deleted : user_pref("aol_toolbar.buttons.defaultview", 1);
Line Deleted : user_pref("aol_toolbar.buttons.layout", "1363372787167_1406644580569;mapquest_40872;netflix_46519;techcrunch_47552;radio_46530");
Line Deleted : user_pref("aol_toolbar.calendar.date", "{system.date.timestamp}");
Line Deleted : user_pref("aol_toolbar.calendar.displaydate", "{system.date.locale}");
Line Deleted : user_pref("aol_toolbar.calendar.timestamp", "1408033655809");
Line Deleted : user_pref("aol_toolbar.curtain.congrats", "curtain");
Line Deleted : user_pref("aol_toolbar.curtain.debug", false);
Line Deleted : user_pref("aol_toolbar.default.historybutton.num", "4");
Line Deleted : user_pref("aol_toolbar.default.homepage.check", true);
Line Deleted : user_pref("aol_toolbar.default.homepage.protection", false);
Line Deleted : user_pref("aol_toolbar.default.newtab.check", true);
Line Deleted : user_pref("aol_toolbar.default.newtab.url", "hxxp://www.aol.com/?mtmhp=hyplogusaolp00000081&tb_uuid=7368E53DD584BAAD89A9A1501E3442C8");
Line Deleted : user_pref("aol_toolbar.default.search.check", true);
Line Deleted : user_pref("aol_toolbar.default.search.label", "AOL Search");
Line Deleted : user_pref("aol_toolbar.firsttime.showwindow", false);
Line Deleted : user_pref("aol_toolbar.guid", "{7368E53D-D584-BAAD-89A9-A1501E3442C8}");
Line Deleted : user_pref("aol_toolbar.historybutton.active", true);
Line Deleted : user_pref("aol_toolbar.historybutton.enabled", true);
Line Deleted : user_pref("aol_toolbar.historybutton.ignoreids", "");
Line Deleted : user_pref("aol_toolbar.historybutton.watchids", "66");
Line Deleted : user_pref("aol_toolbar.historybutton.watchlist", "1");
Line Deleted : user_pref("aol_toolbar.historybutton.watchtimes", "11");
Line Deleted : user_pref("aol_toolbar.homepageprotection.enabled", false);
Line Deleted : user_pref("aol_toolbar.install.distroid", "");
Line Deleted : user_pref("aol_toolbar.install.homepage", "hxxp://www.aol.com/?mtmhp={mtmhp}&tb_uuid={uid}");
Line Deleted : user_pref("aol_toolbar.install.homepage.label", "AOL.com");
Line Deleted : user_pref("aol_toolbar.install.lastTbVersion", "5.74.1.10068");
Line Deleted : user_pref("aol_toolbar.install.lid", "hyplognew00000010");
Line Deleted : user_pref("aol_toolbar.install.mtmhp", "hyplogusaolp00000015");
Line Deleted : user_pref("aol_toolbar.install.ncid", "");
Line Deleted : user_pref("aol_toolbar.install.newtab", "hxxp://www.aol.com/?mtmhp=hyplogusaolp00000081&tb_uuid={uid}");
Line Deleted : user_pref("aol_toolbar.install.sethomepage", "1");
Line Deleted : user_pref("aol_toolbar.install.setnewtab", "1");
Line Deleted : user_pref("aol_toolbar.install.setsearch", "1");
Line Deleted : user_pref("aol_toolbar.install.type", "new");
Line Deleted : user_pref("aol_toolbar.metrics.activestampdate", "14");
Line Deleted : user_pref("aol_toolbar.metrics.activestampmonth", "7");
Line Deleted : user_pref("aol_toolbar.metrics.activestampyear", "2014");
Line Deleted : user_pref("aol_toolbar.metrics.log", false);
Line Deleted : user_pref("aol_toolbar.metrics.originalDate", "27");
Line Deleted : user_pref("aol_toolbar.metrics.originalHours", "4");
Line Deleted : user_pref("aol_toolbar.metrics.originalMinutes", "0");
Line Deleted : user_pref("aol_toolbar.metrics.originalMonth", "7");
Line Deleted : user_pref("aol_toolbar.metrics.originalSeconds", "0");
Line Deleted : user_pref("aol_toolbar.metrics.originalYear", "2014");
Line Deleted : user_pref("aol_toolbar.presethomepage", "about:home");
Line Deleted : user_pref("aol_toolbar.presetnewtab", "hxxp://www.safesear.ch/?type=20140726-135-ff-nt");
Line Deleted : user_pref("aol_toolbar.presetsearch", "Google");
Line Deleted : user_pref("aol_toolbar.relatednews.enabled", false);
Line Deleted : user_pref("aol_toolbar.remote..xml", "1408031352007");
Line Deleted : user_pref("aol_toolbar.remote.config.js", "");
Line Deleted : user_pref("aol_toolbar.remote.historyconfig.js", "");
Line Deleted : user_pref("aol_toolbar.remote.publish.xml", "1408009342601");
Line Deleted : user_pref("aol_toolbar.remote.searchterm.js", "");
Line Deleted : user_pref("aol_toolbar.reset.flag", "2");
Line Deleted : user_pref("aol_toolbar.reset.style", "A");
Line Deleted : user_pref("aol_toolbar.resetprompt.daily.num", "1");
Line Deleted : user_pref("aol_toolbar.resetprompt.daily.timestamp", "Thu Jul 31 2014 05:57:30 GMT-0400 (Eastern Standard Time)");
Line Deleted : user_pref("aol_toolbar.resetprompt.delay", false);
Line Deleted : user_pref("aol_toolbar.resetprompt.display.limit", "5");
Line Deleted : user_pref("aol_toolbar.resetprompt.skip", false);
Line Deleted : user_pref("aol_toolbar.rtw.active", false);
Line Deleted : user_pref("aol_toolbar.search.button", true);
Line Deleted : user_pref("aol_toolbar.search.cid", "27-07-2014");
Line Deleted : user_pref("aol_toolbar.search.focusnewtab", true);
Line Deleted : user_pref("aol_toolbar.search.instd", "7368E53DD584BAAD89A9A1501E3442C8");
Line Deleted : user_pref("aol_toolbar.search.newtab", true);
Line Deleted : user_pref("aol_toolbar.search.oid", "27-07-2014");
Line Deleted : user_pref("aol_toolbar.search.placement", "right");
Line Deleted : user_pref("aol_toolbar.search.populateoncomplete", false);
Line Deleted : user_pref("aol_toolbar.search.savehistory", false);
Line Deleted : user_pref("aol_toolbar.search.source", "aolrt-ff");
Line Deleted : user_pref("aol_toolbar.searchengine.label", "AOL Search");
Line Deleted : user_pref("aol_toolbar.searchprotection.enabled", false);
Line Deleted : user_pref("aol_toolbar.skin.custom", false);
Line Deleted : user_pref("aol_toolbar.toolbar.langlocale", "en-US");
Line Deleted : user_pref("aol_toolbar.uninstallreset", "3");
Line Deleted : user_pref("aol_toolbar.upgrade.showwindow", false);
Line Deleted : user_pref("aol_toolbar.weather", "");
Line Deleted : user_pref("aol_toolbar.weather.condition", "34");
Line Deleted : user_pref("aol_toolbar.weather.degc", "26");
Line Deleted : user_pref("aol_toolbar.weather.degf", "78");
Line Deleted : user_pref("aol_toolbar.weather.degrees", "F");
Line Deleted : user_pref("aol_toolbar.weather.lastupdate", "");
Line Deleted : user_pref("aol_toolbar.weather.locationid", "USNJ0134");
Line Deleted : user_pref("aol_toolbar.weather.zipcode", "");
Line Deleted : user_pref("aol_toolbar.welcome.new.display", "0");
Line Deleted : user_pref("aol_toolbar.widgets.layout", "aolmail,calendar,weather");
Line Deleted : user_pref("aol_toolbar.widgets.log", false);
Line Deleted : user_pref("aol_toolbar.widgets.timestamp", "1407976699620");
Line Deleted : user_pref("aol_toolbar.widgets.version", "5.74.1.10068");
Line Deleted : user_pref("aol_toolbar.winamp.volume", "");
Line Deleted : user_pref("extensions.aniweather.timeShifted", 265525);
Line Deleted : user_pref("extensions.gmailnoads@mywebber.com.install-event-fired", true);

[ File : C:\Users\verna\AppData\Roaming\Mozilla\Firefox\Profiles\vuhndpbr.default\prefs.js ]


*************************

AdwCleaner[R1].txt - [11616 octets] - [03/09/2014 14:38:11]
AdwCleaner[S1].txt - [11696 octets] - [03/09/2014 14:40:11]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [11757 octets] ##########
 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by verna on Mon 09/01/2014 at  7:31:03.38
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\baidu
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\axmetastream.metastreamctl
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\axmetastream.metastreamctl.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\axmetastream.metastreamctlsecondary
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\axmetastream.metastreamctlsecondary.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\viewpointmediaplayer
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\boostsoftware



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\big fish"
Successfully deleted: [Folder] "C:\ProgramData\viewpoint"
Successfully deleted: [Folder] "C:\Users\verna\AppData\Roaming\baidu"
Successfully deleted: [Folder] "C:\Program Files (x86)\viewpoint"
Successfully deleted: [Folder] "C:\bigfishcache"



~~~ FireFox

Emptied folder: C:\Users\verna\AppData\Roaming\mozilla\firefox\profiles\tfzgu68q.default\minidumps [17 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 09/01/2014 at  7:41:18.48
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

<?xml version="1.0" encoding="utf-8" standalone="yes"?>
<uninstall_information>
  <version_list>
    <version_1>ESET NOD32 Antivirus x64</version_1>
    <version_2>ESET NOD32 Antivirus x86</version_2>
    <version_3>ESET Smart Security x86</version_3>
    <version_4>ESET Smart Security x64</version_4>
    <version_5>ESET Smart Security 4 x86</version_5>
    <version_6>ESET Smart Security 4 x64</version_6>
    <version_7>ESET NOD32 Antivirus 5 x64</version_7>
    <version_8>ESET Smart Security 5 x86</version_8>
    <version_9>ESET Smart Security 5 x64</version_9>
    <version_10>NOD32 Antivirus 5 x86 Ro</version_10>
    <version_11>ESET NOD32 Antivirus 5 x64 Ro</version_11>
    <version_12>ESET Smart Security 5 x86 Ro</version_12>
    <version_13>ESET Smart Security 5 x64 Ro</version_13>
    <version_14>NOD32 Antivirus 5 x86 Ro</version_14>
    <version_15>NOD32 Antivirus 5 x64 En v2</version_15>
    <version_16>NOD32 ESET 5 x64 En v2</version_16>    
    <version_17>ESET Smart Security 5 x86 v2</version_17>    
    <version_18>ESET Antivirus 5 x86 v2</version_18>    
    <version_19>ESET Smart Security 5 x64 Ro v2</version_19>
    <version_20>ESET Smart Security 5 x86 v2.9</version_20>
    <version_21>ESET Smart Security 5 x64 v2.9</version_21>
    <version_22>ESET Smart Security 6 x86 v6.0.308.0</version_22>
    <version_23>ESET Smart Security 6 x64 v6.0.308.0</version_23>
  </version_list>
  <version_1>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C5F268F1-0856-43E2-B6F1-2470EEE48D2A}" score="1" Mandatory="no" />
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{C5F268F1-0856-43E2-B6F1-2470EEE48D2A}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_1>
  <version_2>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D02EDDE7-B5C5-40A2-AF57-73A3278F4EEB}" score="1" Mandatory="no" />
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{D02EDDE7-B5C5-40A2-AF57-73A3278F4EEB}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_2>
  <version_3>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{64FDE32B-72F5-445D-939B-8D3CD01CB388}" score="1" Mandatory="no" />
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{64FDE32B-72F5-445D-939B-8D3CD01CB388}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_3>
  <version_4>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EF687F92-613A-4ECA-9135-23EBDE8F27AF}" score="1" Mandatory="no" />
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{EF687F92-613A-4ECA-9135-23EBDE8F27AF}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_4>
  <version_5>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{41C8FD48-B756-4D89-AEDD-638E98D46962}" score="1" Mandatory="no" />
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{41C8FD48-B756-4D89-AEDD-638E98D46962}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_5>
  <version_6>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D60B31D6-1F13-4EB0-8F9A-9C8B3F2DDB9D}" score="1" Mandatory="no" />
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{D60B31D6-1F13-4EB0-8F9A-9C8B3F2DDB9D}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_6>
  <version_7>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{10E5F3FF-AD93-40C5-A0F5-13B9185DBB12}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_7>
  <version_8>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{22F97839-122D-4082-99D6-4AA6C36DF525}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_8>
  <version_9>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4E871FDC-9F08-4B4F-86AE-6BAA1A282E2C}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_9>  
   <version_10>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3CFC16D1-C831-4CEB-B27D-342E7E2D5603}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_10>   
   <version_11>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3411B901-A97E-45A7-A29C-2EB62612E68A}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_11>
  <version_12>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4E8DD88A-D2AD-4020-8C6D-73270F1C97F2}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_12>
  <version_13>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C0943737-D267-45FF-8096-055356DE7799}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_13>  
   <version_14>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AE938964-9D4D-4856-BB94-38A3CF8EE45A}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_14>
  <version_15>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{587F20B7-4193-4400-B404-C6E3E1919BCA}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_15>
  <version_16>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5586CBEA-C071-4616-B809-6E11815D2190}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_16>  
  <version_17>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{83E3F4E4-CEA1-452B-9180-A40813CD111C}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_17>   
  <version_18>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{8537ABE9-DCE4-4149-A0B4-9926E449AD01}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_18>   
<version_19>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B9C64DC8-721C-469B-A6C0-07A60BAFC02B}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_19>
  <version_20>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D6026C8C-BBB2-49CC-93DA-AD4D07F7693E}" score="1" Mandatory="no" />
         <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{D6026C8C-BBB2-49CC-93DA-AD4D07F7693E}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_20>
  <version_21>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{8A22EA5F-5507-4DC1-BD30-43C1EB95BFBD}" score="1" Mandatory="no" />
         <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{8A22EA5F-5507-4DC1-BD30-43C1EB95BFBD}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_21>
<version_22>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{040D2B36-8425-4072-B8C6-3E705EEA4027}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_22>
<version_23>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{45CA4B17-F1C4-4058-8164-367AA349D85A}" score="1" Mandatory="no" />
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{45CA4B17-F1C4-4058-8164-367AA349D85A}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_23>
</uninstall_information>

 

 

<?xml version="1.0" encoding="utf-8" standalone="yes"?>
<uninstall_information>
  <version_list>
    <version_1>ESET NOD32 Antivirus x64</version_1>
    <version_2>ESET NOD32 Antivirus x86</version_2>
    <version_3>ESET Smart Security x86</version_3>
    <version_4>ESET Smart Security x64</version_4>
    <version_5>ESET Smart Security 4 x86</version_5>
    <version_6>ESET Smart Security 4 x64</version_6>
    <version_7>ESET NOD32 Antivirus 5 x64</version_7>
    <version_8>ESET Smart Security 5 x86</version_8>
    <version_9>ESET Smart Security 5 x64</version_9>
    <version_10>NOD32 Antivirus 5 x86 Ro</version_10>
    <version_11>ESET NOD32 Antivirus 5 x64 Ro</version_11>
    <version_12>ESET Smart Security 5 x86 Ro</version_12>
    <version_13>ESET Smart Security 5 x64 Ro</version_13>
    <version_14>NOD32 Antivirus 5 x86 Ro</version_14>
    <version_15>NOD32 Antivirus 5 x64 En v2</version_15>
    <version_16>NOD32 ESET 5 x64 En v2</version_16>    
    <version_17>ESET Smart Security 5 x86 v2</version_17>    
    <version_18>ESET Antivirus 5 x86 v2</version_18>    
    <version_19>ESET Smart Security 5 x64 Ro v2</version_19>
    <version_20>ESET Smart Security 5 x86 v2.9</version_20>
    <version_21>ESET Smart Security 5 x64 v2.9</version_21>
    <version_22>ESET Smart Security 6 x86 v6.0.308.0</version_22>
    <version_23>ESET Smart Security 6 x64 v6.0.308.0</version_23>
  </version_list>
  <version_1>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C5F268F1-0856-43E2-B6F1-2470EEE48D2A}" score="1" Mandatory="no" />
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{C5F268F1-0856-43E2-B6F1-2470EEE48D2A}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_1>
  <version_2>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D02EDDE7-B5C5-40A2-AF57-73A3278F4EEB}" score="1" Mandatory="no" />
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{D02EDDE7-B5C5-40A2-AF57-73A3278F4EEB}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_2>
  <version_3>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{64FDE32B-72F5-445D-939B-8D3CD01CB388}" score="1" Mandatory="no" />
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{64FDE32B-72F5-445D-939B-8D3CD01CB388}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_3>
  <version_4>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EF687F92-613A-4ECA-9135-23EBDE8F27AF}" score="1" Mandatory="no" />
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{EF687F92-613A-4ECA-9135-23EBDE8F27AF}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_4>
  <version_5>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{41C8FD48-B756-4D89-AEDD-638E98D46962}" score="1" Mandatory="no" />
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{41C8FD48-B756-4D89-AEDD-638E98D46962}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_5>
  <version_6>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D60B31D6-1F13-4EB0-8F9A-9C8B3F2DDB9D}" score="1" Mandatory="no" />
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{D60B31D6-1F13-4EB0-8F9A-9C8B3F2DDB9D}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_6>
  <version_7>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{10E5F3FF-AD93-40C5-A0F5-13B9185DBB12}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_7>
  <version_8>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{22F97839-122D-4082-99D6-4AA6C36DF525}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_8>
  <version_9>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4E871FDC-9F08-4B4F-86AE-6BAA1A282E2C}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_9>  
   <version_10>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3CFC16D1-C831-4CEB-B27D-342E7E2D5603}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_10>   
   <version_11>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3411B901-A97E-45A7-A29C-2EB62612E68A}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_11>
  <version_12>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4E8DD88A-D2AD-4020-8C6D-73270F1C97F2}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_12>
  <version_13>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C0943737-D267-45FF-8096-055356DE7799}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_13>  
   <version_14>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AE938964-9D4D-4856-BB94-38A3CF8EE45A}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_14>
  <version_15>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{587F20B7-4193-4400-B404-C6E3E1919BCA}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_15>
  <version_16>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5586CBEA-C071-4616-B809-6E11815D2190}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_16>  
  <version_17>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{83E3F4E4-CEA1-452B-9180-A40813CD111C}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_17>   
  <version_18>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{8537ABE9-DCE4-4149-A0B4-9926E449AD01}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_18>   
<version_19>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B9C64DC8-721C-469B-A6C0-07A60BAFC02B}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_19>
  <version_20>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D6026C8C-BBB2-49CC-93DA-AD4D07F7693E}" score="1" Mandatory="no" />
         <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{D6026C8C-BBB2-49CC-93DA-AD4D07F7693E}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_20>
  <version_21>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{8A22EA5F-5507-4DC1-BD30-43C1EB95BFBD}" score="1" Mandatory="no" />
         <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{8A22EA5F-5507-4DC1-BD30-43C1EB95BFBD}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_21>
<version_22>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{040D2B36-8425-4072-B8C6-3E705EEA4027}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_22>
<version_23>
    <win_nt>
      <reg_keys op_code="del_regkey" minimum_score="1">
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{45CA4B17-F1C4-4058-8164-367AA349D85A}" score="1" Mandatory="no" />
        <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{45CA4B17-F1C4-4058-8164-367AA349D85A}" score="1" Mandatory="no" />
      </reg_keys>
    </win_nt>
  </version_23>
</uninstall_information>
 


Edited by bobbymcgee, 03 September 2014 - 05:17 PM.


#4 boopme

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Posted 03 September 2014 - 05:54 PM

Do you have the MINI tool Log?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 bobbymcgee

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Posted 04 September 2014 - 05:03 AM

Do you mean a mini dump? This is a partial from BlueScreenView

 

 

080114-30591-01.dmp 8/1/2014 10:18:07 AM BAD_POOL_HEADER 0x00000019 00000000`00000020 fffffa80`06a40f80 fffffa80`06a40fa0 00000000`0402003a ATWPKT264.SYS ATWPKT264.SYS+1804 ATW Protocol Driver ATW Protocol Driver America Online 4.9.13.3 x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\080114-30591-01.dmp 2 15 7601 413,120 8/1/2014 10:27:33 AM


Edited by bobbymcgee, 04 September 2014 - 09:43 AM.


#6 boopme

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Posted 04 September 2014 - 01:55 PM

Sorry, meant MiniToolbox.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 bobbymcgee

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Posted 04 September 2014 - 03:33 PM

Sorry, thought I included results in last post.

 

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by verna (administrator) on 03-09-2014 at 08:56:26
Running from "C:\Users\verna\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : verna-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : B8-AC-6F-DF-6C-33
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3508:f02d:5d40:b7f6%15(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, September 03, 2014 8:44:36 AM
   Lease Expires . . . . . . . . . . : Thursday, September 04, 2014 8:44:36 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 314092655
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-9B-78-48-B8-AC-6F-DF-6C-33
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:ea:c5a:3f57:fefd(Preferred)
   Link-local IPv6 Address . . . . . : fe80::ea:c5a:3f57:fefd%10(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4006:80b::1006
      173.194.123.33
      173.194.123.46
      173.194.123.35
      173.194.123.32
      173.194.123.37
      173.194.123.41
      173.194.123.34
      173.194.123.38
      173.194.123.39
      173.194.123.36
      173.194.123.40


Pinging google.com [173.194.123.38] with 32 bytes of data:
Reply from 173.194.123.38: bytes=32 time=9ms TTL=251
Reply from 173.194.123.38: bytes=32 time=9ms TTL=251

Ping statistics for 173.194.123.38:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 9ms, Maximum = 9ms, Average = 9ms
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.138.253.109
      206.190.36.45
      98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=81ms TTL=244
Reply from 206.190.36.45: bytes=32 time=80ms TTL=244

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 80ms, Maximum = 81ms, Average = 80ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...b8 ac 6f df 6c 33 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 10...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.2    266
      192.168.1.2  255.255.255.255         On-link       192.168.1.2    266
    192.168.1.255  255.255.255.255         On-link       192.168.1.2    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.2    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.2    266
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 10     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 10     58 2001::/32                On-link
 10    306 2001:0:9d38:6abd:ea:c5a:3f57:fefd/128
                                    On-link
 15    266 fe80::/64                On-link
 10    306 fe80::/64                On-link
 10    306 fe80::ea:c5a:3f57:fefd/128
                                    On-link
 15    266 fe80::3508:f02d:5d40:b7f6/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    306 ff00::/8                 On-link
 15    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================

System errors:
=============
Error: (09/03/2014 08:46:38 AM) (Source: Service Control Manager) (User: )
Description: The bdfwfpf service failed to start due to the following error:
%%2

Error: (09/03/2014 08:44:56 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
eQCOlJeu
SBRE
tljkva

Error: (09/03/2014 08:44:54 AM) (Source: Service Control Manager) (User: )
Description: The X5XSEx_Pr135 service failed to start due to the following error:
%%2

Error: (09/03/2014 08:04:50 AM) (Source: Service Control Manager) (User: )
Description: The BullGuard firewall service service terminated with the following error:
%%1060

Error: (09/03/2014 07:58:52 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
eQCOlJeu
SBRE
tljkva

Error: (09/03/2014 07:58:52 AM) (Source: Service Control Manager) (User: )
Description: The X5XSEx_Pr135 service failed to start due to the following error:
%%2

Error: (09/03/2014 07:56:36 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for DeleteFlag with the following error:
%%5

Error: (09/03/2014 07:56:34 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (09/03/2014 06:10:51 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
eQCOlJeu
SBRE
tljkva

Error: (09/03/2014 06:10:48 AM) (Source: Service Control Manager) (User: )
Description: The X5XSEx_Pr135 service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2014-07-20 07:57:02.113
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\WriteWatcher64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-07-20 07:57:02.015
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\WriteWatcher64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-06-22 10:44:17.582
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\WriteWatcher64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-06-22 10:44:17.498
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\WriteWatcher64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-05-02 06:07:32.393
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-05-02 06:07:32.150
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-01-25 13:31:08.655
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-25 10:52:17.263
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-12-29 13:40:18.819
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-12-25 16:15:55.259
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.


========================= Memory info: ===================================

Percentage of memory in use: 47%
Total physical RAM: 3036.98 MB
Available physical RAM: 1593.63 MB
Total Pagefile: 6072.15 MB
Available Pagefile: 4176.59 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.05 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:455.84 GB) (Free:405.95 GB) NTFS

========================= Users: ========================================

User accounts for \\VERNA-PC

Administrator            ASPNET                   Guest                    
verna                    


**** End of log ****
 



#8 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,240 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:16 PM

Posted 04 September 2014 - 04:04 PM

There are errors from tools that are not on here anymore like Bitdefender and others.. Lets try to clean up and see how it runs.....

Download Windows Repair (All in One) from this site

Install the program then run it.

NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.


Go to Step 3 and click on Check button next to 1. See If Check Disk Is Needed.
If the tool that the Check Disk is needed click on Do It button next to 2. Check Disk.
In that case make sure you restart computer.

p22004342.gif


Once the above is done go to Step 4 and allow it to run System File Check by clicking on Do It button:

p22004343.gif


Go to Step 5 and under "System Restore" click on Create button:

p22004346.gif


Go to Start Repairs tab and click Start button.

Leave all checkmarks as they're.
NOTE for Windows 8 users. Reset Registry Permissions is NOT checked by design.

Click on Start button.

p22004347.gif

Post Windows Repair log which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 bobbymcgee

bobbymcgee
  • Topic Starter

  • Members
  • 225 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:09:16 PM

Posted 05 September 2014 - 10:34 AM

Hope I did this right and thanks for your help.

 

 

Tweaking.com - Windows Repair v2.8.9
--------------------------------------------------------------------------------

System Variables
--------------------------------------------------------------------------------
OS: Windows 7 Home Premium
OS Architecture: 64-bit
OS Version: 6.1.7601
OS Service Pack: Service Pack 1
Computer Name: VERNA-PC
Windows Drive: C:\
Windows Path: C:\Windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\verna
Current Profile SID: S-1-5-21-4004325891-3694787017-876815027-1001
Current Profile Classes: S-1-5-21-4004325891-3694787017-876815027-1001_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\Windows\ServiceProfiles
Local Settings AppData: C:\Users\verna\AppData\Local
--------------------------------------------------------------------------------

System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 00:06:21

Process Count: 51
Commit Total: 1.72 GB
Commit Limit: 5.93 GB
Commit Peak: 1.75 GB
Handle Count: 15351
Kernel Total: 230.74 MB
Kernel Paged: 165.84 MB
Kernel Non Paged: 64.90 MB
System Cache: 964.66 MB
Thread Count: 706
--------------------------------------------------------------------------------

Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 2.97 GB
Memory Used: 1.44 GB(48.7016%)
Memory Avail.: 1.52 GB
--------------------------------------------------------------------------------

Cleaning Memory Before Starting Repairs...

Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 2.97 GB
Memory Used: 1.18 GB(39.7066%)
Memory Avail.: 1.79 GB
--------------------------------------------------------------------------------

Starting Repairs...
   Started at (9/5/2014 11:01:41 AM)

01 - Reset Registry Permissions 01/03
   HKEY_CURRENT_USER & Sub Keys
   Start (9/5/2014 11:01:43 AM)
   Running Repair Under Current User Account
   Done (9/5/2014 11:02:06 AM)

01 - Reset Registry Permissions 02/03
   HKEY_LOCAL_MACHINE & Sub Keys
   Start (9/5/2014 11:02:06 AM)
   Running Repair Under System Account
   Done (9/5/2014 11:05:48 AM)

01 - Reset Registry Permissions 03/03
   HKEY_CLASSES_ROOT & Sub Keys
   Start (9/5/2014 11:05:48 AM)
   Running Repair Under System Account
   Done (9/5/2014 11:06:54 AM)

03 - Reset Service Permissions
   Start (9/5/2014 11:06:54 AM)
   Running Repair Under System Account
   Done (9/5/2014 11:07:02 AM)

04 - Register System Files
   Start (9/5/2014 11:07:02 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:07:43 AM)

05 - Repair WMI
   Start (9/5/2014 11:07:43 AM)

   Starting Security Center So We Can Export The Security Info.

   Exporting Antivirus Info...
   Bitdefender Antivirus Free Edition Exported.

   Exporting AntiSpyware Info...
   Windows Defender Exported.
   Bitdefender Antivirus Free Edition Exported.

   Exporting 3rd Party Firewall Info...
   No Firewall Products Reported.

   Running Repair Under Current User Account
   Done (9/5/2014 11:14:10 AM)

06 - Repair Windows Firewall
   Start (9/5/2014 11:14:10 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:14:42 AM)

07 - Repair Internet Explorer
   Start (9/5/2014 11:14:42 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:15:18 AM)

08 - Repair MDAC/MS Jet
   Start (9/5/2014 11:15:18 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:15:31 AM)

09 - Repair Hosts File
   Start (9/5/2014 11:15:31 AM)
   Running Repair Under System Account
   Done (9/5/2014 11:15:32 AM)

10 - Remove Policies Set By Infections
   Start (9/5/2014 11:15:32 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:15:35 AM)

11 - Repair Start Menu Icons Removed By Infections
   Start (9/5/2014 11:15:35 AM)
   Running Repair Under System Account
   Done (9/5/2014 11:15:36 AM)

12 - Repair Icons
   Start (9/5/2014 11:15:36 AM)
   Running Repair Under Current User Account
   Done (9/5/2014 11:15:37 AM)

13 - Repair Winsock & DNS Cache
   Start (9/5/2014 11:15:37 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:15:56 AM)

15 - Repair Proxy Settings
   Start (9/5/2014 11:15:56 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:15:58 AM)

17 - Repair Windows Updates
   Start (9/5/2014 11:15:58 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
   Done (9/5/2014 11:16:18 AM)

18 - Repair CD/DVD Missing/Not Working
   Start (9/5/2014 11:16:18 AM)
   iTunes not found, not applying UpperFilters iTunes Reg Key
   Done (9/5/2014 11:16:18 AM)

19 - Repair Volume Shadow Copy Service
   Start (9/5/2014 11:16:18 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:16:40 AM)

21 - Repair MSI (Windows Installer)
   Start (9/5/2014 11:16:40 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:16:51 AM)

23.01 - Repair bat Association
   Start (9/5/2014 11:16:51 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:16:53 AM)

23.02 - Repair cmd Association
   Start (9/5/2014 11:16:53 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:16:56 AM)

23.03 - Repair com Association
   Start (9/5/2014 11:16:56 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:16:58 AM)

23.04 - Repair Directory Association
   Start (9/5/2014 11:16:58 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:17:00 AM)

23.05 - Repair Drive Association
   Start (9/5/2014 11:17:00 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:17:02 AM)

23.06 - Repair exe Association
   Start (9/5/2014 11:17:02 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:17:05 AM)

23.07 - Repair Folder Association
   Start (9/5/2014 11:17:05 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:17:07 AM)

23.08 - Repair inf Association
   Start (9/5/2014 11:17:07 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:17:09 AM)

23.09 - Repair lnk (Shortcuts) Association
   Start (9/5/2014 11:17:09 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:17:11 AM)

23.10 - Repair msc Association
   Start (9/5/2014 11:17:11 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:17:14 AM)

23.11 - Repair reg Association
   Start (9/5/2014 11:17:14 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:17:16 AM)

23.12 - Repair scr Association
   Start (9/5/2014 11:17:16 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:17:18 AM)

24 - Repair Windows Safe Mode
   Start (9/5/2014 11:17:18 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:17:20 AM)

25 - Repair Print Spooler
   Start (9/5/2014 11:17:20 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:17:33 AM)

26 - Restore Important Windows Services
   Start (9/5/2014 11:17:33 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:17:42 AM)

27 - Set Windows Services To Default Startup
   Start (9/5/2014 11:17:42 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:17:49 AM)

   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1

   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1

   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1

31 - Repair Windows 'New' Submenu
   Start (9/5/2014 11:17:49 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/5/2014 11:17:51 AM)

Cleaning up empty logs...

All Selected Repairs Done.
   Done at (9/5/2014 11:17:51 AM)
   Total Repair Time: 00:16:12


...YOU MUST RESTART YOUR SYSTEM...
 



#10 boopme

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Posted 05 September 2014 - 01:31 PM

So is AOL running well now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 bobbymcgee

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Posted 05 September 2014 - 02:03 PM

I'm afraid not. Downloaded,installed said opening aol desktop never loaded and up came BSOD. I should mention(didn't take notice to this earlier) when I went to uninstall (from controll panel) aol uninstaller choose version you wish to install (it never loaded no version came up) (I uninstalled everything aol manually or so I thought) also it said no aol installataion  pkg.found, but yet it was in program files(x86) where I unistalled everything manually. Should I still follow the Preparation Guide as you requested?


Edited by bobbymcgee, 05 September 2014 - 02:26 PM.


#12 boopme

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Posted 05 September 2014 - 02:10 PM

Please start a new topic with the same title by following this guide. We need a deeper look here.

Please follow this Preparation Guide, do steps 6,7 and 8 and post in a new topic.
Let me know if all went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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