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Dell Inspiron 17R Power Light on, HDD Blinks, then Shuts Off


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#1 Jeremi1023

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Posted 27 August 2014 - 09:37 AM

When you press the power button, the power light goes on steady, the HDD indicator blinks once, then the system shuts off. Never get anything on the screen.

 

Once in a great while, the system will actually boot into Windows and works fine.

 

The battery is charged, the charger is good.

 

I have tried removing RAM, HDD and can't get into BIOS even, unless it is one of those off chances the system stays on.

 

Could it be something is shorting out? I've tried taking out the battery and unplugging it and holding the power button to discharge, but no luck. 



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#2 dc3

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Posted 27 August 2014 - 10:15 AM

It sounds like the computer isn't getting past the POST (Power On Self Test) where is looks at all the peripherals to be sure there isn't problem.

 

You have pulled the hdd and re-seated it, removed the RAM and re-seated it.  But if there is more than one RAM module you should remove one of the two modules (assuming that there are only two) to see if you have a bad module.

 

Who is the manufacturer of the hdd?


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#3 Joe C

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Posted 27 August 2014 - 10:51 AM

After researching the Dell forums...it looks like a case of bad motherboards concerning these 17R laptops. Peeps are having similar issues on the Dell forums and the best solution is a new motherboard. If your still under warranty, you might need to contact Dell



#4 Jeremi1023

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Posted 27 August 2014 - 11:00 AM

It sounds like the computer isn't getting past the POST (Power On Self Test) where is looks at all the peripherals to be sure there isn't problem.

 

You have pulled the hdd and re-seated it, removed the RAM and re-seated it.  But if there is more than one RAM module you should remove one of the two modules (assuming that there are only two) to see if you have a bad module.

 

Who is the manufacturer of the hdd?

 

 

I ran Memtest overnight, and came back with no errors. I tried different sticks as well.

 

The drive is a Samsung SSD. 


After researching the Dell forums...it looks like a case of bad motherboards concerning these 17R laptops. Peeps are having similar issues on the Dell forums and the best solution is a new motherboard. If your still under warranty, you might need to contact Dell

 

Anything in particular that goes wrong with these boards that you have seen or may know of?



#5 Joe C

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Posted 27 August 2014 - 11:03 AM

If there is....Dell is not telling



#6 rockysosua

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Posted 27 August 2014 - 01:05 PM

After researching the Dell forums...it looks like a case of bad motherboards concerning these 17R laptops. Peeps are having similar issues on the Dell forums and the best solution is a new motherboard. If your still under warranty, you might need to contact Dell

It's almost certain that it's your mobo and it will only get worse.

You had the right idea trying to get the system to reset by removing the battery and holding the power button in for awhile (30 secs plus).

If you're the type of guy who doesn't mind opening the machine, and you manage to clear the CMOS, that might breathe some more life into your machine.

To be clear, if the date had changed after you did the battery power button trick, then you were successful in clearing the CMOS and there's no sense in opening up the machine to do it again.

OTOH, if the date remained the same, then you did not manage to clear it and it may be worth trying, unless your machine is still on guarantee


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