When choosing an anti-virus program, firewall or any other security software, availability of quality/prompt technical support from the vendor is always a consideration. Lack of adequate Customer Support in addressing issues related to the use of a vendor's product is one reason folks look for other alternatives.
I have been disappointed with AVG
ever since they made a decision in April 2010 to partner with LimeWire
and promote the use of peer-to-peer (P2P) file sharing
, a security risk which can make your system susceptible to a smörgåsbord of malware infections
, remote attacks, and exposure of personal information.
Since the release of AVG 2011/2012/2013, there have been numerous complaints about issues and conflicts with other security tools like Malwarebytes' Anti-Malware. Read these related discussions:
Even MajorGeeks, a popular download hosting site, had issued a Statement on AVG Free 2011
and removed its Editor's Pick listing at that time.
There have been reports of issues with the computer starting properly on 64-bit Windows sytems
for which AVG has had to release these fix instructions
There have also been numerous reported problems with computers after using
features like PC Analyzer
and PC Tuneup
which purport to fix registry errors in order to make the system more stable and various optimizing tools which can make changes to system settings. I do not recommend the routine use of registry cleaners/optimizers
as they are extremely powerful applications that can damage the Windows registry
by using aggressive cleaning routines. Using registry cleaning tools unnecessarily
could lead to disastrous effects on your operating system such as preventing it from booting properly. For routine use, the benefits to your computer are negligible while the potential risks
And finally there have been many user complaints about the lack of adequate
AVG Customer Support in addressing issues related to the use of their product.
For these reasons, I no longer recommend AVG as a free alternative anti-virus solution.