Hi. Bought Bitdefender and on attempting to install it advised me that Mcafee needed to be uninstalled. This was a surprise as I didn't know I had it! It had never appeared anywhere on the system at any time. (Must have been one of the kids). Anyway, i downloaded the removal tool and it advised uninstalation was incomplete. I made contact with Mcafee on their chat system and they went ahead and remotely attempted removal. This too was unsuccesful and so it was sent to 'tier 2' for them to have a go. I had to leave them to it and on getting back to the PC this morning, Bitdefender installer advised Mcafee stil needs to be removed! Very frustrating.
Can anyone assist please?