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Got my first virus/malware from home.mirror-google.com


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6 replies to this topic

#1 bummedwindowsuser

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Posted 26 August 2014 - 08:03 PM

After getting that, windows would randomly open up. I got that virus from what I though was a trusted source when trying to download a different version of Windows Movie Maker.

 

I went and downloaded Malwarebytes and it didnt' find anything. I then bought Norton 360 and did a Norton Power Eraser. It found two issues related to the company that makes the home.mirror-google.com website. I deleted those and they would pop back up the next days. I decided to do re format my HD and restore everything back to factory settings. But I think this code stayed in there.

 

I am running a New Toshiba with windows 8.1 and I am now trying to download GoPro's software. But for it to work GoPro wants me to download QuickTime 7, but I keep getting this error code.....

 

The file

'ul_catalog.98CB24AD_52FB_DB5F_FF1F_C883B9A1E18E'

cannot be installed because the file cannot be found in

cabinet file 'QuickTime.cab'. This could indicate a network

error, an error reading from the CD-ROM, or a problem

with this package.

 

 

 

Please HELP!!!!



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#2 bummedwindowsuser

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Posted 27 August 2014 - 04:37 PM

Can I get some help please?



#3 boopme

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Posted 02 September 2014 - 08:50 PM

Moved from AII to WIN 8
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#4 rockysosua

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Posted 02 September 2014 - 09:49 PM

Someone might make a case for a virus surviving a format, but I can tell you from real life experience of doing it thousands of times, I've never seen any data whatsoever, survive a format, so I suggest you consider alternative reasons for your problem, which I unfortunately, know nothing about.


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#5 kokomodrums

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Posted 02 September 2014 - 10:29 PM

That doesn't sound like a malware issue. It sounds like you are trying to install a Quicktime ActiveX control in Internet Explorer -- is that correct? If so, have you tried re-downloading Quicktime?

 

Also, I would assume the GoPro software doesn't require the Quicktime ActiveX control, it most likely requires the Quicktime desktop program. You can download that from here: http://www.apple.com/quicktime/download/


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#6 bummedwindowsuser

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Posted 02 September 2014 - 10:59 PM

That doesn't sound like a malware issue. It sounds like you are trying to install a Quicktime ActiveX control in Internet Explorer -- is that correct? If so, have you tried re-downloading Quicktime?

 

Also, I would assume the GoPro software doesn't require the Quicktime ActiveX control, it most likely requires the Quicktime desktop program. You can download that from here: http://www.apple.com/quicktime/download/

 

Kokomodrums, thank you. I'm not sure what was going on with that error. What I don't understand is that when I went to install the GoPro software it automatically tried to install the ActiveX control. So the link you provided worked, Thank you. Again, I'm not understanding what all this is or means, but you got the GoPro software to start working. :)



#7 Condobloke

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Posted 02 September 2014 - 11:38 PM

Gopro Support...

 

http://gopro.com/contact-us


Condobloke ...Outback Australian  fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

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