I just got it in hopes of making a systme image of my old HP 6910p running windows ultimate so I can try to reinstall which a whole other issue. So, I plugged it in and ran one back up. Shut down and plugged it into my Dell to run a good back up on that but when I plugged it in I could only view it in my device manager. I opened disc management and could see it but it was blacked out and said unallocated. So, I started running through the steps to recover but as I'm doing this, any movement at all and the cord would fall out. Once I was trying to keep it still but somehow I must have moved because it had fallen out without me noticing during a scan. I didn't notice until hours later when the chkdsk said there was nothing to scan. I tried the Toshiba support page but I didn't see where they offer a lot of support for this thing. I never even got the chance to register it before this happened.
Is there any hope or should I just return it?