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Need help removing PUP.Optional.Superfish.A


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13 replies to this topic

#1 kathymolly717

kathymolly717

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Posted 26 August 2014 - 11:27 AM

How do I remove PUP.Optional.Superfish.A?


Edited by hamluis, 26 August 2014 - 11:56 AM.
Moved from MRL to AII - Hamluis.


BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


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  • Location:Daly City, CA
  • Local time:02:49 AM

Posted 26 August 2014 - 06:30 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 kathymolly717

kathymolly717
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Posted 27 August 2014 - 03:55 PM

Results of Security Check

 

 Results of screen317's Security Check version 0.99.87  
 Windows 7  x64 (UAC is enabled)  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
 Windows Firewall Disabled!  
ThreatTrack Security VIPRE   
 Antivirus out of date!  
`````````Anti-malware/Other Utilities Check:````````` 
 MVPS Hosts File  
 SpywareBlaster 5.0    
 Spybot - Search & Destroy 
 JavaFX 2.1.1    
 Java™ 6 Update 17  
 Java 7 Update 45  
 Java version out of Date! 
 Adobe Flash Player 14.0.0.145  
 Adobe Reader 10.1.11 Adobe Reader out of Date!  
 Google Chrome 36.0.1985.125  
 Google Chrome 36.0.1985.143  
 Google Chrome plugins...  
````````Process Check: objlist.exe by Laurent````````  
 Spybot Teatimer.exe is disabled! 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 2% 
````````````````````End of Log`````````````````````` 
 
Results of FSS:
 

Farbar Service Scanner Version: 21-07-2014
Ran by Kathy (administrator) on 27-08-2014 at 16:46:05
Running from "C:\Users\Kathy\Downloads"
Microsoft Windows 7 Home Premium   (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
Results of MiniToolBox:
 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Kathy (administrator) on 27-08-2014 at 16:48:36
Running from "C:\Users\Kathy\Downloads"
Microsoft Windows 7 Home Premium   (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
 
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com
 
There are 15163 more lines starting with "127.0.0.1"
 
========================= IP Configuration: ================================
 
Intel® Centrino® Advanced-N 6200 AGN = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)
TAP-Win32 Adapter V9 = Local Area Connection 4 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
add route prefix=0.0.0.0/0 interface="Local Area Connection 4" nexthop=10.0.0.2 metric=1 publish=Yes
add address name="Local Area Connection 4" address=10.0.0.1
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Kathy-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.nj.comcast.net.
 
Ethernet adapter Local Area Connection 4:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : TAP-Win32 Adapter V9
   Physical Address. . . . . . . . . : 00-FF-57-2D-87-97
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection 3:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 00-23-14-D4-29-C5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 00-23-14-D4-29-C5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : hsd1.nj.comcast.net.
   Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6200 AGN
   Physical Address. . . . . . . . . : 00-23-14-D4-29-C4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:c:1280:3c7:84dd:f3b1:9a25:a09d(Preferred) 
   Temporary IPv6 Address. . . . . . : 2601:c:1280:3c7:918:dca6:dab3:c33a(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::84dd:f3b1:9a25:a09d%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 10.0.0.3(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, August 27, 2014 4:17:13 PM
   Lease Expires . . . . . . . . . . : Wednesday, September 03, 2014 4:17:13 PM
   Default Gateway . . . . . . . . . : fe80::21d:d6ff:fe00:7f91%13
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 234890004
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-C8-45-DD-88-AE-1D-50-D5-F7
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.nj.comcast.net
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 88-AE-1D-50-D5-F7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter 6TO4 Adapter:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Reusable Microsoft 6To4 Adapter:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 13:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.hsd1.nj.comcast.net.:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.nj.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 59:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:80c:2ed9:f5ff:fffc(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::80c:2ed9:f5ff:fffc%73(Preferred) 
   Default Gateway . . . . . . . . . : 
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  cdns01.comcast.net
Address:  2001:558:feed::1
 
Name:    google.com
Addresses:  2607:f8b0:4006:803::1003
 74.125.226.72
 74.125.226.67
 74.125.226.64
 74.125.226.65
 74.125.226.78
 74.125.226.66
 74.125.226.70
 74.125.226.71
 74.125.226.69
 74.125.226.73
 74.125.226.68
 
 
Pinging google.com [2607:f8b0:4004:803::1000] with 32 bytes of data:
Reply from 2607:f8b0:4004:803::1000: time=16ms 
Reply from 2607:f8b0:4004:803::1000: time=20ms 
 
Ping statistics for 2607:f8b0:4004:803::1000:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 20ms, Average = 18ms
Server:  cdns01.comcast.net
Address:  2001:558:feed::1
 
Name:    yahoo.com
Addresses:  98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=52ms TTL=48
Reply from 98.138.253.109: bytes=32 time=51ms TTL=48
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 51ms, Maximum = 52ms, Average = 51ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 37...00 ff 57 2d 87 97 ......TAP-Win32 Adapter V9
 15...00 23 14 d4 29 c5 ......Microsoft Virtual WiFi Miniport Adapter #2
 14...00 23 14 d4 29 c5 ......Microsoft Virtual WiFi Miniport Adapter
 13...00 23 14 d4 29 c4 ......Intel® Centrino® Advanced-N 6200 AGN
 11...88 ae 1d 50 d5 f7 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 21...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #2
 22...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #3
 23...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #4
 72...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 73...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1         10.0.0.3     25
         10.0.0.0    255.255.255.0         On-link          10.0.0.3    281
         10.0.0.3  255.255.255.255         On-link          10.0.0.3    281
       10.0.0.255  255.255.255.255         On-link          10.0.0.3    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link          10.0.0.3    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link          10.0.0.3    281
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
          0.0.0.0          0.0.0.0         10.0.0.2       1
===========================================================================
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 13    281 ::/0                     fe80::21d:d6ff:fe00:7f91
  1    306 ::1/128                  On-link
 73     58 2001::/32                On-link
 73    306 2001:0:9d38:6ab8:80c:2ed9:f5ff:fffc/128
                                    On-link
 13     33 2601:c:1280:3c7::/64     On-link
 13    281 2601:c:1280:3c7:918:dca6:dab3:c33a/128
                                    On-link
 13    281 2601:c:1280:3c7:84dd:f3b1:9a25:a09d/128
                                    On-link
 13    281 fe80::/64                On-link
 73    306 fe80::/64                On-link
 73    306 fe80::80c:2ed9:f5ff:fffc/128
                                    On-link
 13    281 fe80::84dd:f3b1:9a25:a09d/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    281 ff00::/8                 On-link
 73    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/27/2014 04:27:04 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location G:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
Error: (08/23/2014 11:40:29 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (08/23/2014 11:40:29 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (08/20/2014 02:05:25 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (08/20/2014 02:05:25 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (08/20/2014 01:44:09 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (08/20/2014 01:44:09 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (08/20/2014 01:41:04 PM) (Source: TOSHIBA Service Station) (User: )
Description: TSS Load: could not communicate with TMachInfo service
 
Error: (08/19/2014 07:11:28 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (08/19/2014 07:11:28 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
 
System errors:
=============
Error: (08/27/2014 04:17:39 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the WD SmartWare Background Service service to connect.
 
Error: (08/23/2014 11:35:54 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:33:56 PM on ‎8/‎23/‎2014 was unexpected.
 
Error: (08/20/2014 01:37:16 PM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Updating Service service failed to start due to the following error: 
%%1053
 
Error: (08/20/2014 01:37:16 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Updating Service service to connect.
 
Error: (08/18/2014 08:11:14 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{CD0CC4EA-21FA-4796-A10C-3F568CFAB2DB} because another computer on the network has the same name.  The server could not start.
 
Error: (08/18/2014 01:09:36 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.
 
Error: (08/18/2014 01:04:07 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the WD SmartWare Background Service service to connect.
 
Error: (08/17/2014 11:31:43 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the WD SmartWare Background Service service to connect.
 
Error: (08/15/2014 08:32:09 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}
 
Error: (08/13/2014 05:08:24 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.
 
 
Microsoft Office Sessions:
=========================
Error: (05/16/2014 03:56:46 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 324 seconds with 240 seconds of active time.  This session ended with a crash.
 
Error: (07/25/2013 08:44:11 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6665.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 339 seconds with 240 seconds of active time.  This session ended with a crash.
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-03-18 20:22:59.324
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Spybot - Search & Destroy 2\pcrelib.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-03-18 20:22:58.825
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Spybot - Search & Destroy 2\pcrelib.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-03-18 20:22:58.326
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Spybot - Search & Destroy 2\pcrelib.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-03-18 20:22:48.966
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Spybot - Search & Destroy 2\pcrelib.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-03-18 20:22:48.451
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Spybot - Search & Destroy 2\pcrelib.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-03-18 20:22:47.936
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Spybot - Search & Destroy 2\pcrelib.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-03-18 20:22:41.930
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Spybot - Search & Destroy 2\pcrelib.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-03-18 20:22:41.368
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Spybot - Search & Destroy 2\pcrelib.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-03-18 20:22:40.869
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Spybot - Search & Destroy 2\pcrelib.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-03-18 20:22:28.607
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Spybot - Search & Destroy 2\pcrelib.dll because the set of per-page image hashes could not be found on the system.
 
 
 
 Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
 Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
=========================== Installed Programs ============================
470_Help (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
470_Readme (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (Version: 7.2.8 - Hewlett-Packard) Hidden
Adobe Acrobat 7.0 Professional (x32 Version: 7.0.0 - Adobe Systems) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.5.0.16600 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 2.5.0.16600 - Adobe Systems Inc.) Hidden
Adobe Bridge 1.0 (x32 Version: 001.000.000 - Adobe Systems) Hidden
Adobe Common File Installer (x32 Version: 1.00.0000 - Adobe System Incorporated) Hidden
Adobe Creative Suite 2 (HKLM-x32\...\{0134A1A1-C283-4A47-91A1-92F19F960372}) (Version:  - )
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe GoLive CS2 (x32 Version: 8.0 - Adobe Systems) Hidden
Adobe Help Center 1.0 (x32 Version: 001.000.000 - Adobe Systems) Hidden
Adobe Illustrator CS2 (x32 Version: 12.000.000 - Adobe Systems Inc.) Hidden
Adobe InDesign CS2 (x32 Version: 004.000.000 - Adobe Systems Incorporated) Hidden
Adobe Photoshop CS2 (x32 Version: 9.0 - Adobe Systems, Inc.) Hidden
Adobe Reader X (10.1.11) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.11 - Adobe Systems Incorporated)
Adobe Stock Photos 1.0 (x32 Version: 001.000.000 - Adobe Systems) Hidden
Adobe SVG Viewer 3.0 (HKLM-x32\...\Adobe SVG Viewer) (Version:  3.0 - Adobe Systems, Inc.)
Adobe Version Cue CS2 (x32 Version: 2.0 - Adobe Systems, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}) (Version: 2.3.4 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2F72F540-1F60-4266-9506-952B21D6640D}) (Version: 6.1.0.13 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Best Buy Software Installer (HKLM-x32\...\Best Buy Software Installer) (Version: 2.3.0.1 - Best Buy)
Best Buy Software Installer (Version: 2.3.0.1 - Best Buy) Hidden
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
BPDSoftware (x32 Version: 130.0.000.000 - Hewlett-Packard) Hidden
BPDSoftware_Ini (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
BufferChm (x32 Version: 130.0.331.000 - Hewlett-Packard) Hidden
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.0) (Version: 5.0.0.0 - Coupons.com Incorporated)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.1) (Version: 5.0.0.1 - Coupons.com Incorporated)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DeviceDiscovery (x32 Version: 130.0.465.000 - Hewlett-Packard) Hidden
Evernote v. 5.1.2 (HKLM-x32\...\{12FB6296-8840-11E3-86D7-00163E98E7D0}) (Version: 5.1.2.2387 - Evernote Corp.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 36.0.1985.143 - Google Inc.)
Google Drive (HKLM-x32\...\{C6640705-7479-4EE5-BC86-879F05F65E74}) (Version: 1.17.7290.4094 - Google, Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
GPBaseService2 (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
H470 (x32 Version: 130.0.000.000 - Hewlett-Packard) Hidden
HandBrake 0.9.5 (HKLM-x32\...\HandBrake) (Version: 0.9.5 - )
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Deskjet 3050 J610 series Basic Device Software (HKLM\...\{6457BD83-98CF-4267-93D7-F173FF3E7C25}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Deskjet 3050 J610 series Help (HKLM-x32\...\{F7632A9B-661E-4FD9-B1A4-3B86BC99847F}) (Version: 140.0.63.63 - Hewlett Packard)
HP Deskjet 3050 J610 series Product Improvement Study (HKLM\...\{5FB5B723-6B6E-45ED-BA73-F264D52AF916}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP OfficeJet H470 (HKLM\...\{2B71BB94-F52C-4EF2-85E8-45E63296EDF2}) (Version: 13.0 - HP)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.3341 - HP Photo Creations Powered by RocketLife)
HP Smart Web Printing 4.51 (HKLM\...\HP Smart Web Printing) (Version: 4.51 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden
HPProductAssistant (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HPSSupply (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
Intel PROSet Wireless (Version:  - ) Hidden
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2119 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{B90E5EBE-DF18-44D5-9D18-689ADEE9DA6C}) (Version: 13.01.1000 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.5.7.1002 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{26F41FA3-3170-446B-A3A2-83F5FA26E6CD}) (Version: 1.1.8.0 - Intel Corporation)
iTunes (HKLM\...\{76FF0F03-B707-4332-B5D1-A56C8303514E}) (Version: 11.0.4.4 - Apple Inc.)
Java 7 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.450 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 17 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216017FF}) (Version: 6.0.170 - Sun Microsystems, Inc.)
JavaFX 2.1.1 (HKLM-x32\...\{1111706F-666A-4037-7777-211328764D10}) (Version: 2.1.1 - Oracle Corporation)
JMicron Flash Media Controller Driver (HKLM-x32\...\{26604C7E-A313-4D12-867F-7C6E7820BE4C}) (Version: 1.0.44.1 - JMicron Technology Corp.)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Label@Once 1.0 (HKLM-x32\...\{0D795777-9D60-4692-8386-F2B3F2B5E5BF}) (Version: 1.0 - Corel)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft IntelliPoint 8.0 (HKLM\...\{563F041C-DFDB-437B-A1E8-E141E0906076}) (Version: 8.0.225.0 - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Suite Activation Assistant (HKLM-x32\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Microsoft Works 6-9 Converter (HKLM-x32\...\{95140000-0137-0409-0000-0000000FF1CE}) (Version: 14.0.6120.5002 - Microsoft Corporation)
Mobile Broadband Generic Drivers (HKLM-x32\...\Mobile Broadband Generic Drivers) (Version: 2.03.09.005.14 - Novatel Wireless)
Mobile Broadband Generic Drivers (x32 Version: 2.03.09.005.14 - Novatel Wireless) Hidden
MotoHelper 2.1.32 Driver 5.4.0 (HKLM-x32\...\MotoHelper) (Version: 2.1.32 - Motorola)
Motorola Mobile Drivers Installation 5.4.0 (Version: 5.4.0 - Motorola Inc.) Hidden
MPM (HKLM-x32\...\{00772F8B-37FF-4704-A47D-72B30BFAF126}) (Version: 1.00.0000 - Hewlett-Packard)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
Network64 (Version: 130.0.579.000 - Hewlett-Packard) Hidden
Network64 (Version: 140.0.221.000 - Hewlett-Packard) Hidden
PANTECH UM175 Driver (HKLM\...\{C13AF9C7-8E06-4354-B629-DF6192CE4A66}) (Version: 3.3.3524.918 - PANTECH CO.,LTD)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PMB (HKLM-x32\...\{B6A98E5F-D6A7-46FB-9E9D-1F7BF443491C}) (Version: 5.5.02.12220 - Sony Corporation)
Primo (x32 Version: 1.00.0000 - Your Company Name) Hidden
ProductContext (x32 Version: 130.0.000.000 - Hewlett-Packard) Hidden
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.20.503.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6069 - Realtek Semiconductor Corp.)
RollerCoaster Tycoon 3: Platinum (x32 Version: 2.2.0.98 - WildTangent) Hidden
Runtime (x32 Version: 1.00.0000 - Your Company Name) Hidden
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.18 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.18.105 - Skype Technologies S.A.)
SmartWebPrinting (x32 Version: 130.0.457.000 - Hewlett-Packard) Hidden
Smilebox (HKCU\...\Smilebox) (Version: 1.1.1.1 - Smilebox, Inc.)
SolutionCenter (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.0.12 - Safer-Networking Ltd.)
SpywareBlaster 5.0 (HKLM-x32\...\SpywareBlaster_is1) (Version: 5.0.0 - BrightFort LLC)
Status (x32 Version: 130.0.469.000 - Hewlett-Packard) Hidden
Suite Specific (x32 Version: 2.0.0 - Adobe Systems, Incorporated) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.8.1 - Synaptics Incorporated)
System Requirements Lab (HKLM-x32\...\SystemRequirementsLab) (Version:  - )
Tether (HKLM-x32\...\{C5C67EA4-16FA-473C-B274-904A71162DE4}) (Version: 1.0.1 - ClockworkMod)
Toolbox (x32 Version: 130.0.648.000 - Hewlett-Packard) Hidden
TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.1 - TOSHIBA)
TOSHIBA Assist (HKLM-x32\...\{1B87C40B-A60B-4EF3-9A68-706CF4B69978}) (Version: 3.00.11 - TOSHIBA CORPORATION)
TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{C14518AF-1A0F-4D39-8011-69BAA01CD380}) (Version: 1.6.07.64 - TOSHIBA Corporation)
TOSHIBA Bulletin Board (Version: 1.6.07.64 - TOSHIBA Corporation) Hidden
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.2 for x64 - TOSHIBA Corporation)
TOSHIBA DVD PLAYER (HKLM-x32\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 3.01.2.12-A - TOSHIBA Corporation)
TOSHIBA eco Utility (HKLM-x32\...\InstallShield_{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}) (Version: 1.2.11.64 - TOSHIBA Corporation)
TOSHIBA eco Utility (Version: 1.2.11.64 - TOSHIBA Corporation) Hidden
TOSHIBA eco Utility (x32 Version: 1.2.11.64 - TOSHIBA Corporation) Hidden
TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.3.64 - TOSHIBA Corporation)
TOSHIBA Face Recognition (Version: 3.1.3.64 - TOSHIBA Corporation) Hidden
TOSHIBA Flash Cards Support Utility (HKLM-x32\...\InstallShield_{620BBA5E-F848-4D56-8BDA-584E44584C5E}) (Version: 1.63.0.6C - TOSHIBA CORPORATION)
TOSHIBA Flash Cards Support Utility (x32 Version: 1.63.0.6C - TOSHIBA CORPORATION) Hidden
TOSHIBA Hardware Setup (HKLM-x32\...\InstallShield_{5279374D-87FE-4879-9385-F17278EBB9D3}) (Version: 1.63.0.26C - TOSHIBA CORPORATION)
TOSHIBA Hardware Setup (x32 Version: 1.63.0.26C - TOSHIBA CORPORATION) Hidden
TOSHIBA HDD Protection (HKLM\...\{94A90C69-71C1-470A-88F5-AA47ECC96B40}) (Version: 2.2.0.4 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (HKLM-x32\...\InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.6 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (Version: 3.1.64.6 - TOSHIBA Corporation) Hidden
TOSHIBA HDD/SSD Alert (x32 Version: 3.1.64.6 - TOSHIBA Corporation) Hidden
TOSHIBA Media Controller (HKLM-x32\...\{983CD6FE-8320-4B80-A8F6-0D0366E0AA22}) (Version: 1.0.80.3.64 - TOSHIBA CORPORATION)
TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.8.0 - TOSHIBA CORPORATION)
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.6.0.64 - TOSHIBA Corporation)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.3 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.0.4 for x64 - TOSHIBA Corporation)
TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{A0E99122-25C1-4CA4-9063-499A2A814EB6}) (Version: 1.6.06.64 - TOSHIBA Corporation)
TOSHIBA ReelTime (Version: 1.6.06.64 - TOSHIBA Corporation) Hidden
TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.9 - TOSHIBA)
TOSHIBA Sleep Utility (HKLM-x32\...\{654F7484-88C5-46DC-AB32-C66BCB0E2102}) (Version: 1.4.1.1 - TOSHIBA Corporation)
TOSHIBA Supervisor Password (HKLM-x32\...\InstallShield_{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}) (Version: 1.63.0.9C - TOSHIBA CORPORATION)
TOSHIBA Supervisor Password (x32 Version: 1.63.0.9C - TOSHIBA CORPORATION) Hidden
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.3.4.64 - TOSHIBA Corporation)
TOSHIBA Value Added Package (Version: 1.3.4.64 - TOSHIBA Corporation) Hidden
TOSHIBA Value Added Package (x32 Version: 1.3.4.64 - TOSHIBA Corporation) Hidden
TOSHIBA Web Camera Application (HKLM-x32\...\{5E6F6CF3-BACC-4144-868C-E14622C658F3}) (Version: 1.1.1.15 - TOSHIBA Corporation)
ToshibaRegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.4 - Toshiba)
TrayApp (x32 Version: 130.0.422.000 - Hewlett-Packard) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2883097) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{B2260BC9-D561-46EE-B33D-739CF760A2A9}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Utility Common Driver (x32 Version: 1.0.52.1C - TOSHIBA) Hidden
Verizon Wireless USB760 Firmware Updates (HKLM-x32\...\{F362902D-BC94-4187-8960-3B51F55B2EB0}) (Version: 1.0.3 - Smith Micro Software, Inc.)
VIPRE Antivirus (HKLM-x32\...\{C1D1FC57-3EB9-4B21-BCA3-F1C927508200}) (Version: 7.0.6.2 - ThreatTrack Security, Inc.)
VIPRE Antivirus (x32 Version: 7.0.6.2 - ThreatTrack Security, Inc.) Hidden
VZAccess Manager (HKLM-x32\...\{CDC85536-A0EF-4401-82A6-25D8EFC7EFAC}) (Version: 7.2.1.2 - Smith Micro Software Inc.)
WD SmartWare (HKLM\...\{604CB4FC-3D32-405F-A109-165F170529B6}) (Version: 1.2.0.8 - Western Digital)
WebReg (x32 Version: 130.0.132.017 - Hewlett-Packard) Hidden
WildTangent Games (HKLM-x32\...\WildTangent toshiba Master Uninstall) (Version: 1.0.2.5 - WildTangent)
WildTangent Games App (Toshiba Games) (x32 Version: 4.0.5.36 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Yahoo! Toolbar (HKLM-x32\...\Yahoo! Companion) (Version:  - )
 
========================= Devices: ================================
 
Name: Officejet H470
Description: Officejet H470
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Deskjet 3050 J610 series
Description: Deskjet 3050 J610 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 52%
Total physical RAM: 3890.67 MB
Available physical RAM: 1846.28 MB
Total Pagefile: 7779.48 MB
Available Pagefile: 5073.32 MB
Total Virtual: 4095.88 MB
Available Virtual: 3984.95 MB
 
========================= Partitions: =====================================
 
1 Drive c: (TI105835W0O) (Fixed) (Total:453.67 GB) (Free:221.74 GB) NTFS
2 Drive d: (DVD Video Recording) (CDROM) (Total:2.64 GB) (Free:0 GB) UDF
 
========================= Users: ========================================
 
User accounts for \\KATHY-PC
 
Administrator            Guest                    Kathy                    
 
========================= Restore Points ==================================
 
11-06-2014 04:12:18 Windows Update
23-06-2014 16:35:40 Windows Update
10-07-2014 18:53:58 Windows Update
25-07-2014 16:04:52 Windows Update
18-08-2014 04:02:38 Windows Update
 
**** End of log ****
 
Getting ready to run MBAM and will send those logs in a few minutes.
 
NOTE: I just updated VIPRE. Previous update was 8/20/14. I have not installed JAVA update because the last update caused problems with Chrome, the browser I use, and I had to uninstall the last update.
 
 


#4 kathymolly717

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Posted 27 August 2014 - 04:37 PM

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org
 
Database version: v2014.08.27.07
 
Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
Kathy :: KATHY-PC [administrator]
 
8/27/2014 5:15:07 PM
mbar-log-2014-08-27 (17-15-07).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Kernel memory modifications detected. Deep Anti-Rootkit Scan engaged.
Objects scanned: 326466
Time elapsed: 17 minute(s), 51 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7600 Windows 7 x64
 
Account is Administrative
 
Internet Explorer version: 8.0.7600.16385
 
Java version: 1.6.0_17
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.261000 GHz
Memory total: 4079665152, free: 1799458816
 
Downloaded database version: v2014.08.27.07
Downloaded database version: v2014.08.21.01
=======================================
Initializing...
------------ Kernel report ------------
     08/27/2014 17:14:55
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\spdz.sys
\SystemRoot\System32\Drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\SCSIPORT.SYS
\SystemRoot\system32\DRIVERS\ACPI.sys
\SystemRoot\system32\DRIVERS\msisadrv.sys
\SystemRoot\system32\DRIVERS\vdrvroot.sys
\SystemRoot\system32\DRIVERS\LPCFilter.sys
\SystemRoot\system32\DRIVERS\pci.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\DRIVERS\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\pciide.sys
\SystemRoot\system32\DRIVERS\PCIIDEX.SYS
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\DRIVERS\atapi.sys
\SystemRoot\system32\DRIVERS\ataport.SYS
\SystemRoot\system32\DRIVERS\msahci.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\system32\DRIVERS\TVALZ_O.SYS
\SystemRoot\system32\DRIVERS\tos_sps64.sys
\SystemRoot\system32\DRIVERS\Thpevm.SYS
\SystemRoot\system32\DRIVERS\thpdrv.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\NETw5s64.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\tdcmdpst.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\Impcd.sys
\SystemRoot\System32\Drivers\ahonu41t.SYS
\SystemRoot\system32\DRIVERS\TVALZFL.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\tap0901.sys
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\NWADIenum.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\WDKMD.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\pgeffect.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\udfs.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\sbapifs.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\sbwtis.sys
\SystemRoot\system32\drivers\gfiutil.sys
\??\C:\windows\system32\drivers\mbamchameleon.sys
\??\C:\windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8004d55060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8004a98050
Lower Device Driver Name: \Driver\iaStor\
IRP handler 0 of \Driver\iaStor is hooked
IRP handler 2 of \Driver\iaStor is hooked
IRP handler 14 of \Driver\iaStor is hooked
IRP handler 15 of \Driver\iaStor is hooked
IRP handler 16 of \Driver\iaStor is hooked
IRP handler 22 of \Driver\iaStor is hooked
IRP handler 23 of \Driver\iaStor is hooked
IRP handler 27 of \Driver\iaStor is hooked
Unhooking enabled.
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8004d55060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8004a98050
Lower Device Driver Name: \Driver\iaStor\
Driver name found: iaStor
Initialization returned 0x0
Load Function returned 0x0
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8004d55060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004d55b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004d55060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8004d54060, DeviceName: \Device\THPDRV1\, DriverName: \Driver\Thpdrv\
DevicePointer: 0xfffffa8004a98050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0xfffff8a00fd1bed0, 0xfffffa8004d55060, 0xfffffa80047f7090
Lower DeviceData: 0xfffff8a0136f8200, 0xfffffa8004a98050, 0xfffffa8003e40a70
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
File user open failed: C:\WINDOWS\SYSTEM32\drivers\sptd.sys (0x00000020)
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: E56E3D6C
 
Partition information:
 
    Partition 0 type is Other (0x27)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 3072000
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 3074048  Numsec = 951414784
 
    Partition 2 type is HIDDEN (0x17)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 954488832  Numsec = 22284288
    Partition is not bootable
Hidden partition VBR is not infected.
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 500107862016 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-2-954488832-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 

 



#5 kathymolly717

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Posted 27 August 2014 - 04:42 PM

Rkill 2.6.8 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 08/27/2014 05:40:35 PM in x64 mode.
Windows Version: Windows 7 Home Premium 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
 * Windows Firewall Disabled
 
   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
   "EnableFirewall" = dword:00000000
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * Cannot edit the HOSTS file.
 * Permissions Fixed. Administrators can now edit the HOSTS file.
 
 * HOSTS file entries found: 
 
  127.0.0.1 www.007guard.com
  127.0.0.1 007guard.com
  127.0.0.1 008i.com
  127.0.0.1 www.008k.com
  127.0.0.1 008k.com
  127.0.0.1 www.00hq.com
  127.0.0.1 00hq.com
  127.0.0.1 010402.com
  127.0.0.1 www.032439.com
  127.0.0.1 032439.com
  127.0.0.1 www.0scan.com
  127.0.0.1 0scan.com
  127.0.0.1 1000gratisproben.com
  127.0.0.1 www.1000gratisproben.com
  127.0.0.1 1001namen.com
  127.0.0.1 www.1001namen.com
  127.0.0.1 100888290cs.com
  127.0.0.1 www.100888290cs.com
  127.0.0.1 www.100sexlinks.com
  127.0.0.1 100sexlinks.com
 
  20 out of 15183 HOSTS entries shown.
  Please review HOSTS file for further entries.
 
Program finished at: 08/27/2014 05:41:07 PM
Execution time: 0 hours(s), 0 minute(s), and 31 seconds(s)
 
 


#6 kathymolly717

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Posted 27 August 2014 - 04:48 PM

NOTE: Before posting my issue to Bleeping Computer, I found PUP.Optional.Superfish.A by running Malwarebytes after a computer crash. I quarantined the file and read in several forums that it keeps returning, thus my post asking how to get rid of it.

After running these processes at your instruction, it appears it is gone for now? I appreciate your input and help!!

#7 Broni

Broni

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Posted 27 August 2014 - 08:14 PM

Just to make sure....

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner.

  • Disable your antivirus program
  • Internet Explorer users - Click on this link to open ESET OnlineScan.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check "Enable detection of potentially unwanted applications".
  • Click Advanced settings and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark "Use custom proxy settings"
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 kathymolly717

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Posted 28 August 2014 - 08:50 PM

# AdwCleaner v3.308 - Report created 28/08/2014 at 21:26:27
# Updated 20/08/2014 by Xplode
# Operating System : Windows 7 Home Premium  (64 bits)
# Username : Kathy - KATHY-PC
# Running from : C:\Users\Kathy\Downloads\adwcleaner_3.308.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\NCH Software
Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\Program Files (x86)\NCH Software
Folder Deleted : C:\Users\Kathy\AppData\Roaming\NCH Software
Folder Deleted : C:\Users\Kathy\Documents\Updater
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKLM\SOFTWARE\Conduit
Key Deleted : HKLM\SOFTWARE\dt soft\daemon tools toolbar
Key Deleted : HKLM\SOFTWARE\eRightSoft\OpenCandy
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupon Printer for Windows5.0.0.0
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupon Printer for Windows5.0.0.1
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08121C32A9C319F4CB0C11FF059552A4
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v8.0.7600.17267
 
 
-\\ Google Chrome v36.0.1985.143
 
[ File : C:\Users\Kathy\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Search Provider] : hxxp://finance.comcast.net/www/search.html?bDoSearch=1&SEARCH_VALUE={searchTerms}
Deleted [Search Provider] : hxxp://www8.hp.com/us/en/hp-search/search-results.html?cc=us&lang=en&charset=utf-8&qt={searchTerms}&search=
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
 
*************************
 
AdwCleaner[R0].txt - [3989 octets] - [28/08/2014 21:20:57]
AdwCleaner[S0].txt - [3894 octets] - [28/08/2014 21:26:27]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3954 octets] ##########
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by Kathy on Thu 08/28/2014 at 21:33:54.77
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{009DA801-6163-48A2-84A3-85FE52DD874D}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{013B4F20-9B8F-45AD-9BEA-2FAEE73E7738}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{02625D5B-B522-4E5C-9D86-7492285386EE}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{055F5690-DFA8-4711-A5F2-8667C712684F}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{07060F16-C64E-4A39-B0D2-94D656D4E9F6}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{0949EAA8-B615-4456-8EF1-756DC8D7D798}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{0B8E2A8F-C301-4E1F-921B-A735A2FCD5B2}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{0C98CBE3-7F0B-42A9-A971-64F484B95A88}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{164F0B0E-E0F5-42B1-9F02-3565370AA85A}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{16DC9990-4B40-4050-9281-37F9A88833AF}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{174D0A4F-127C-41DC-A7FC-AC97845276A0}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{20E82CEE-7F36-4B8D-B5DC-1B0B7E04DA7B}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{2397D8BC-2C37-44B6-A9F5-E67859C36E20}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{2828B359-2395-45CE-BA27-CCF86E768661}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{282DF9BF-FB91-447A-8A16-86C9FC5765AE}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{326FA800-43CA-4A46-B670-5747D9CB2354}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{327DF8DC-C989-4233-A0F4-30523D70A783}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{33BA2F2C-B9A2-4053-8500-446B32ACF4A2}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{36FE3919-E37D-46E3-9C2C-E13935FE17A7}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{3830FD66-9D5C-418B-B4F6-80140D1F4928}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{3AB4DE65-28F0-4C40-AA45-B898DB692A12}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{3B5DE2A1-AA64-454B-8AB6-92C4DB328B1F}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{3E5F968A-C2C6-480D-B99B-914ECD7FBF5D}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{444552FB-784B-4A3E-A8B4-A88EDE813FCE}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{44FC04C0-6ACD-4EED-A575-03E0DDE11185}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{48CBC1B0-9647-45CC-9C09-F6464ECB3404}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{4D41FF37-E5C7-4CB8-94FE-7F05FEFB787D}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{52CCB475-993F-4786-BC7D-4D88596D81BC}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{5A1988B2-0FAA-4C82-8368-785EEB23E533}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{5AEEE479-2D8A-44F7-9747-668F39A74F83}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{5E92BA14-46DC-4406-9F4E-414E4F41CEFA}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{5EA1242E-5FAE-4FC3-8F3B-0ADA1A0285B3}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{5F520E8A-F86B-4A87-9C53-0A6D360D0592}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{60C5CA9E-2899-4428-BB4C-60193A68C417}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{63334C04-1D0B-4BCC-ABE1-1B248BA6169E}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{6859A4BB-79AB-4E8D-8511-EAED4B077104}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{688A197F-D908-458B-AED1-9601D403A34C}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{6F4674B2-2396-4F82-A86D-17CD3DB2D212}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{7100AAEC-FFE4-4C38-BEE7-16697F83F078}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{722A2A53-C45D-4576-9708-9AA56273277E}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{74324915-275E-4D63-83EE-8B1AF389E2C4}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{755D3AFE-1266-4615-A305-074ECDA72422}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{78566E3C-1837-4E19-98CB-3E4EE5206C4B}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{7BD80435-4339-4186-B49E-BCA9AD376563}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{877B1A2E-8A0F-4A2E-8114-D5100EE9F97A}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{8CD33E16-7756-4CCC-9455-3049097FF5DE}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{8E0153AB-07D5-45E2-B860-FF35D71E1CEF}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{9075F151-A6C2-4949-AE39-B6B9E94D75FF}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{948BE03E-9DA5-4136-B19D-9F5903397AB4}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{957DF7B1-55E6-4758-9193-687433C0D3FF}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{9A8B8EBC-E500-4C5A-85EF-5756328032D9}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{9EC52574-0A35-4044-9BC1-02883E81D79F}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{A0943656-BD9F-4F41-8524-E38D0351F2D6}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{A2501626-734A-4EF8-A7B2-06A1BACB177B}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{AC5D5338-13A3-484F-BD3C-9EE1B890DADA}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{B9C0BBE0-AEDE-4D05-88E1-02479A9BC108}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{BE44FA81-5A20-4EA9-A85C-8527241D62C1}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{C6A9BAE3-4DC9-4D3C-9B74-3163C8FAB13E}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{CEC60B7A-6509-4D13-89AE-B39ADAF83CD8}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{D0BEDD28-D11D-4A8B-A4A8-A97D6B6F6D72}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{D39F8D49-394B-407F-9602-6A6F87D2CC8A}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{D8F6B091-F12C-4E7B-901F-2970A849DFC6}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{D901474D-3556-4EC1-ABE5-630ADCAA4315}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{D99BB5DE-FF38-41C3-BBE4-07A58F6B30E9}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{DCFE3038-8B2B-412B-93F3-AB335D417C2D}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{E365FE41-BC48-458C-8AB5-19918D4A420E}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{E41AE623-9289-4C6B-87D1-FD7E54C9AE82}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{EBF2D6F7-E9E8-4020-B460-7715EAEB55C3}
Successfully deleted: [Empty Folder] C:\Users\Kathy\appdata\local\{FC627500-D0CB-44D6-B775-35A48996C927}
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 08/28/2014 at 21:44:43.91
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 


#9 kathymolly717

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Posted 28 August 2014 - 10:49 PM

C:\Users\Kathy\Downloads\OffercastInstaller_AVR_U-0250-01-P_.exe a variant of Win32/Bundled.Toolbar.Ask.D potentially unsafe application deleted - quarantined
C:\Users\Kathy\Downloads\OffercastInstaller_AVR_U-0394-01-ProductName-0906-01-en_.exe a variant of Win32/Bundled.Toolbar.Ask.D potentially unsafe application deleted - quarantined
C:\Windows\Installer\MSIEF39.tmp a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application deleted - quarantined
 
 

I followed all instructions. Do you think I'm good to go now? Thanks for your help!



#10 Broni

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Posted 28 August 2014 - 11:51 PM

How is computer doing?

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

 

p22002970.gif Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

 

p22002970.gif I also see your Windows is not up to date. For instance I don't see Service Pack 1 installed. Why?


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#11 kathymolly717

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Posted 29 August 2014 - 02:24 PM

All done. Service Pack?

 

When I click on Start, Computer, Windows Updates, it says there are no updates needed, that I am all up to date.

 

 



#12 Broni

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Posted 29 August 2014 - 03:50 PM

You didn't say how computer is doing.

 

None of our tools shows Service Pack 1 installed.

See here what to do about it: http://windows.microsoft.com/en-us/windows7/install-windows-7-service-pack-1

 

P. S. I'm going out of town this afternoon. I'll be back on Sunday evening.


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#13 kathymolly717

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Posted 29 August 2014 - 03:59 PM

Computer is doing great. I will look into service pack for windows. Thanks so much for your help!!!

#14 Broni

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Posted 29 August 2014 - 04:43 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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