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I fell for SteamGuard.exe, please help!


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#1 BraXzy

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Posted 26 August 2014 - 11:16 AM

Hi there, thank you for taking the time to look at this! I'd appreciate any kind of help someone can give me.

 

My operating system: Windows 7 (64-bit)

 

Yesterday I fell for the SteamGuard.exe program which I downloaded from a Phishing site. I usually never fall for these things but I wasn't really thinking and stupidly went along with it and ran the program. There isn't all that much info that I could find about it online besides lots of other people asking for help too. I don't know exactly what it's put on my computer, or where. And I don't know how to go about finding and removing it.

I fear a keylogger may be part of it so I changed the majority of my passwords via mobile instantly. Steam, stupidly, requires you to use the desktop program to change passwords which would be pointless should there indeed be a keylogger on my system so I did the next best thing I could think of and deauthorised all other devices as well as locking my account out from transactions.

I have the majority of things I care about already backed up on an external HDD and I have good internet to re-download stuff so I can do a complete wipe as a last resort, but I'd rather try my options first.

Thanks again for your time :)


Edited by BraXzy, 26 August 2014 - 12:42 PM.


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#2 hamluis

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Posted 26 August 2014 - 06:34 PM

Reference:  http://www.bleepingcomputer.com/forums/t/545817/steamguardexe/#entry3459294 .

 

Now that you have properly posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Louis






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