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Im sure i am infected but scans are not finding the malware


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18 replies to this topic

#1 adamjedgar

adamjedgar

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  • Local time:05:32 AM

Posted 26 August 2014 - 05:12 AM

Hi guys,

I am certain that i have malware on my system but a few of the malware programs are not able to find anything.

 

Some of the recent symptoms...

 

Windows has been getting repeated blue screen crashes (very regularly...perhaps as often as ever 10 minutes at times)

System is taking an unusually lengthy period of time to startup to windows login screen,

Windows login is taking  a couple of minutes to get to desktop (and this is very unusual for this computer system)

when system is logged in but not actually being used directly, the hdd light activity is almost continuous...except when i hit ctl  alt delete to go to task manger the activity almost immediately ceases and returns to normal prior to the task manager window appearing 

When the system is logged off, i notice that the hdd light is running almost continuously...if i unplug the ethernet cable, it stops

i get app crashes repeatedly, however not the same one...after a restart a different application will crash (sometimes its IE, google chrome, firefox, windows explorer, norton antivirus, etc etc)

After startup, sometimes the antivirus software is disabled in the task manager even though its set to auto load when windows starts.

Windows defender is currently disabled (which may be as result of having norton 360 installed im not sure)

I have had an infection on one of the drives that is in this system before (only a month or so ago) and cannot be sure it was completely removed last time.

 

This virus is a bad one...it is very difficult to get out of the system...in the past it ended up infecting files on the drive, the system registry, and the bios. If left unchecked it progressively gets worse and worse until the system simply will not function.

 

I understand that the easiest solution is simply to zero out the drive, remove the ram and other hardware and reinstall, reflash the bios etc etc...however, i will never learn what the true cause of this problem is and would like to find out how to tackle it if possible.

 

Is anyone able to help out?

 

kind regards

adam



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m

#2 Broni

Broni

    The Coolest BC Computer


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  • Local time:09:32 AM

Posted 26 August 2014 - 06:32 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 adamjedgar

adamjedgar
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  • Local time:05:32 AM

Posted 27 August 2014 - 01:25 AM

Hi Thanks for replying,

 

please find my scans and logs below. I am not sure that these have included the hdd on which i think the virus originated (which is not c:\ , its f:\ and g:\ drives)

 

 Results of screen317's Security Check version 0.99.87  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Emsisoft Anti-Malware   
Norton 360              
 Antivirus out of date! (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 67  
 Adobe Flash Player 14.0.0.145  
 Mozilla Firefox (31.0)
 Google Chrome 36.0.1985.125  
 Google Chrome 36.0.1985.143  
````````Process Check: objlist.exe by Laurent````````  
 Emsisoft Anti-Malware a2service.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 3%
````````````````````End of Log``````````````````````
 

Farbar Service Scanner Version: 21-07-2014
Ran by AdamjEdgar (administrator) on 27-08-2014 at 15:22:54
Running from "C:\Users\AdamjEdgar\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by AdamjEdgar (administrator) on 27-08-2014 at 15:26:28
Running from "C:\Users\AdamjEdgar\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Aiden_Computer
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : BigPond

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : BigPond
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 50-E5-49-B5-DC-3B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::fda3:ece8:2a32:928b%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.10(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, 27 August 2014 3:06:46 PM
   Lease Expires . . . . . . . . . . : Thursday, 28 August 2014 3:06:47 PM
   Default Gateway . . . . . . . . . : 10.0.0.138
   DHCP Server . . . . . . . . . . . : 10.0.0.138
   DNS Servers . . . . . . . . . . . : 10.0.0.138
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.BigPond:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : BigPond
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:3cc1:e1d:876d:6e62(Preferred)
   Link-local IPv6 Address . . . . . : fe80::3cc1:e1d:876d:6e62%13(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  10.0.0.138

Name:    google.com
Addresses:  2404:6800:4006:806::1008
      74.125.237.200
      74.125.237.201
      74.125.237.199
      74.125.237.198
      74.125.237.194
      74.125.237.195
      74.125.237.196
      74.125.237.206
      74.125.237.192
      74.125.237.193
      74.125.237.197


Pinging google.com [74.125.237.200] with 32 bytes of data:
Reply from 74.125.237.200: bytes=32 time=30ms TTL=53
Reply from 74.125.237.200: bytes=32 time=30ms TTL=53

Ping statistics for 74.125.237.200:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 30ms, Maximum = 30ms, Average = 30ms
Server:  BigPond.BigPond
Address:  10.0.0.138

Name:    yahoo.com
Addresses:  98.138.253.109
      206.190.36.45
      98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=233ms TTL=46
Reply from 206.190.36.45: bytes=32 time=243ms TTL=46

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 233ms, Maximum = 243ms, Average = 238ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...50 e5 49 b5 dc 3b ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0       10.0.0.138        10.0.0.10     20
         10.0.0.0    255.255.255.0         On-link         10.0.0.10    276
        10.0.0.10  255.255.255.255         On-link         10.0.0.10    276
       10.0.0.255  255.255.255.255         On-link         10.0.0.10    276
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         10.0.0.10    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link         10.0.0.10    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 13     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 13     58 2001::/32                On-link
 13    306 2001:0:5ef5:79fd:3cc1:e1d:876d:6e62/128
                                    On-link
 11    276 fe80::/64                On-link
 13    306 fe80::/64                On-link
 13    306 fe80::3cc1:e1d:876d:6e62/128
                                    On-link
 11    276 fe80::fda3:ece8:2a32:928b/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/26/2014 08:18:39 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15616

Error: (08/26/2014 08:18:39 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15616

Error: (08/26/2014 08:18:39 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/26/2014 06:50:33 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.


Details:
Could not query the status of the EventSystem service.

System Error:
A system shutdown is in progress.
.

Error: (08/25/2014 06:12:28 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.


Details:
System Writer object failed to subscribe to VSS.

System Error:
0x80042302 (unresolvable).

Error: (08/25/2014 06:12:28 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80070005, Access is denied.
.


Operation:
   Subscribing Writer

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {8bc33c24-2b0a-4794-9b1c-19a6fc0d45ac}

Error: (08/25/2014 06:12:28 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x80070005, Access is denied.
]


Operation:
   Subscribing Writer

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {8bc33c24-2b0a-4794-9b1c-19a6fc0d45ac}

Error: (08/25/2014 06:12:13 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_FontCache, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x00000000000532f2
Faulting process id: 0x254
Faulting application start time: 0xsvchost.exe_FontCache0
Faulting application path: svchost.exe_FontCache1
Faulting module path: svchost.exe_FontCache2
Report Id: svchost.exe_FontCache3

Error: (08/25/2014 06:05:32 PM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 36.0.1985.143, time stamp: 0x53e2e515
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000094
Fault offset: 0x0002ee33
Faulting process id: 0xe8c
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3

Error: (08/25/2014 06:05:32 PM) (Source: Application Error) (User: )
Description: Faulting application name: N360.exe, version: 12.11.2.9, time stamp: 0x5355938e
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000094
Fault offset: 0x0002ee33
Faulting process id: 0x85c
Faulting application start time: 0xN360.exe0
Faulting application path: N360.exe1
Faulting module path: N360.exe2
Report Id: N360.exe3


System errors:
=============
Error: (08/27/2014 03:09:30 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (08/27/2014 03:09:30 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (08/27/2014 03:06:40 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (08/27/2014 03:05:36 PM) (Source: Service Control Manager) (User: )
Description: The Web Deployment Agent Service service failed to start due to the following error:
%%1053

Error: (08/27/2014 03:05:36 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Web Deployment Agent Service service to connect.

Error: (08/27/2014 03:03:57 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:05:28 AM on ‎27/‎08/‎2014 was unexpected.

Error: (08/27/2014 07:50:06 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

Error: (08/26/2014 06:56:56 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (08/26/2014 06:56:56 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (08/26/2014 06:55:27 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2014-06-30 08:28:38.645
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-06-30 08:28:38.571
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.



 Tools for .Net 3.5 (x32 Version: 3.11.50727 - Microsoft Corporation) Hidden
@BIOS (HKLM-x32\...\{B2DC3F08-2EB2-49A5-AA24-15DFC8B1CB83}) (Version: 2.11 - GIGABYTE)
=========================== Installed Programs ============================
Active@ KillDisk 9.0 (HKLM\...\{81B939C1-0219-42B6-A352-D5E43F2BDFAE}_is1) (Version: 9.0 - LSoft Technologies Inc)
Adobe Acrobat XI Pro (HKLM-x32\...\{23D3F585-AE29-4670-8E3E-64A0EFB29240}) (Version: 11.0 - Adobe Systems Incorporated)
Adobe Acrobat XI Pro (HKLM-x32\...\{AC76BA86-1033-FFFF-7760-000000000006}) (Version: 11.0.08 - Adobe Systems)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 13.0.0.111 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 13.0.0.111 - Adobe Systems Incorporated) Hidden
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 2.6.0.393 - Adobe Systems Incorporated)
Adobe Dreamweaver CC (HKLM-x32\...\{00E094E1-A852-11E2-803D-ACEA632352B4}) (Version: 13 - Adobe Systems Incorporated)
Adobe Fireworks CS6 (HKLM-x32\...\{CA7C485C-7A89-11E1-B2C8-CD54B377BC52}) (Version: 12.0.1 - Adobe Systems Incorporated)
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Help Manager (x32 Version: 4.0.244 - Adobe Systems Incorporated) Hidden
Adobe Illustrator CC (HKLM-x32\...\{F2321021-08A2-44D6-B1DF-BDB415F23EC3}) (Version: 17.0 - Adobe Systems Incorporated)
Adobe InDesign CC (HKLM-x32\...\{BC448016-6F11-1014-B0EA-97CEE6E26CB6}) (Version: 9.0 - Adobe Systems Incorporated)
Adobe Muse (HKLM-x32\...\{9A554C9D-E12D-4205-8101-9F4337CD5673}) (Version: 7.4 - Adobe Systems Incorporated)
Adobe Muse (HKLM-x32\...\AdobeMuse) (Version: 7.4.30 - Adobe Systems Incorporated)
Adobe Muse (x32 Version: 7.4.30 - Adobe Systems Incorporated) Hidden
Adobe Photoshop CC (HKLM-x32\...\{2D99B50E-431D-4AA8-85C1-172A6F8BCF09}) (Version: 14.0 - Adobe Systems Incorporated)
Adobe® Content Viewer (HKLM-x32\...\com.adobe.dmp.contentviewer) (Version: 3.4.2 - Adobe Systems, Incorporated)
Adobe® Content Viewer (x32 Version: 3.4.2 - Adobe Systems, Incorporated) Hidden
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Artisteer 4 (HKLM-x32\...\Artisteer 4) (Version: 4.1 - Extensoft)
AzureTools.Notifications.VwdExpress (x32 Version: 2.1.10731.1602 - Microsoft Corporation) Hidden
Belarc Advisor 8.4 (HKLM-x32\...\Belarc Advisor) (Version: 8.4.0.0 - Belarc Inc.)
Bing Desktop (HKLM-x32\...\{7D095455-D971-4D4C-9EFD-9AF6A6584F3A}) (Version: 1.3.423.0 - Microsoft Corporation)
Blender (HKLM\...\Blender) (Version: 2.65a-release - Blender Foundation)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Build Tools - amd64 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Build Tools - x86 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Build Tools Language Resources - amd64 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Build Tools Language Resources - x86 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
CoffeeCup Free FTP (HKLM-x32\...\{66F43DBE-6D46-4BCE-831D-0D4C13639BE8}) (Version: 4.5.20 - CoffeeCup Software Inc.)
CPUID CPU-Z 1.62 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
Download Navigator (HKLM-x32\...\{E728441A-7820-4B1C-87C9-DE7BE37B2953}) (Version: 1.1.0 - SEIKO EPSON CORPORATION)
EasySaver B9.1214.1  (HKLM-x32\...\{07300F01-89CA-4CF8-92BD-2A605EB83C95}) (Version: 1.00.0000 - Gigabyte)
Emsisoft Anti-Malware (HKLM-x32\...\{5502032C-88C1-4303-99FE-B5CBD7684CEA}_is1) (Version: 9.0 - Emsisoft GmbH)
Entity Framework Tools for Visual Studio 2013 (HKLM-x32\...\{08AEF86A-1956-4846-B906-B01350E96E30}) (Version: 12.0.20912.0 - Microsoft Corporation)
Epson Event Manager (HKLM-x32\...\{FA9D303D-0FB2-49C7-9397-8E6B11EA892D}) (Version: 2.50.0001 - SEIKO EPSON CORPORATION)
EPSON Printer Finder (HKLM-x32\...\{B8ECD0D3-AE08-4891-B6C7-32F96B75EB6C}) (Version: 1.0.0 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WF-7520 Series Printer Uninstall (HKLM\...\EPSON WF-7520 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
Eraser 6.0.10.2620 (HKLM\...\{6E5159B4-A519-41EF-80EF-AD58371515DF}) (Version: 6.0.2620 - The Eraser Project)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Etron USB3.0 Host Controller (HKLM-x32\...\InstallShield_{DFBB738C-71D8-4DC5-B8D2-D65C37680E27}) (Version: 0.98 - Etron Technology)
Etron USB3.0 Host Controller (x32 Version: 0.98 - Etron Technology) Hidden
FileZilla Client 3.7.3 (HKCU\...\FileZilla Client) (Version: 3.7.3 - Tim Kosse)
FTX AU GOLD Version 1.0 (HKCU\...\FTX AU GOLD Version 1.0) (Version:  - )
GetRight (HKLM-x32\...\GetRight_is1) (Version:  - Headlight Software, Inc.)
GIMP 2.8.2 (HKLM\...\GIMP-2_is1) (Version: 2.8.2 - The GIMP Team)
gmax (HKLM-x32\...\{3FA7A919-87DA-42B1-814B-86DE8DCA17C2}) (Version: 4.4.0.125 - Discreet)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 36.0.1985.143 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
IIS 8.0 Express (HKLM\...\{7BF61FA9-BDFB-4563-98AD-FCB0DA28CCC7}) (Version: 8.0.1557 - Microsoft Corporation)
IIS Express Application Compatibility Database for x64 (HKLM\...\{9f4f4a9b-eec5-4906-92fe-d1f43ccf5c8d}.sdb) (Version:  - )
IIS Express Application Compatibility Database for x86 (HKLM\...\{fdfba1f3-74ae-4255-9c10-a0f552b4610f}.sdb) (Version:  - )
Intel® C++ Redistributables for Windows* on Intel® 64 (HKLM-x32\...\{D2437C5C-2D8C-40D2-8059-689AD7239FA3}) (Version: 11.1.048 - Intel Corporation)
iTunes (HKLM\...\{D601CEAD-2E4F-4BBB-85CC-C29A4CE6A3C0}) (Version: 11.1.3.8 - Apple Inc.)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (x32 Version: 2.1.65.20 - Oracle, Inc.) Hidden
Logitech Gaming Software 5.10 (HKLM\...\{1444D2EE-C7AD-44A8-844F-2634B49353D1}) (Version: 5.10.127 - Logitech)
Magic ISO Maker v5.5 (build 0281) (HKLM-x32\...\Magic ISO Maker v5.5 (build 0281)) (Version:  - )
MagicDisc 2.7.106 (HKLM-x32\...\MagicDisc 2.7.106) (Version:  - )
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft .NET Framework 4 Multi-Targeting Pack (x32 Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5 Multi-Targeting Pack (HKLM-x32\...\{56E962F0-4FB0-3C67-88DB-9EAA6EEFC493}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft .NET Framework 4.5 SDK (HKLM-x32\...\{4AE57014-05C4-4864-A13D-86517A7E1BA4}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU) (HKLM-x32\...\{D3517C62-68A5-37CF-92F7-93C029A89681}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (HKLM-x32\...\{6A0C6700-EA93-372C-8871-DCCF13D160A4}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 SDK (HKLM-x32\...\{19A5926D-66E1-46FC-854D-163AA10A52D3}) (Version: 4.5.51641 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 - Visual Studio Express 2013 for Web - ENU (x32 Version: 4.1.21001.0 - Microsoft Corporation) Hidden
Microsoft ASP.NET MVC 4 Runtime (x32 Version: 4.0.20716.0 - Microsoft Corporation) Hidden
Microsoft ASP.NET Web Frameworks and Tools - Visual Studio Express 2013 for Web - ENU (x32 Version: 5.0.11001.0 - Microsoft Corporation) Hidden
Microsoft ASP.NET Web Pages 2 - Visual Studio Express 2013 for Web - ENU (x32 Version: 4.1.21001.0 - Microsoft Corporation) Hidden
Microsoft ASP.NET Web Pages 2 Runtime (x32 Version: 2.0.20716.0 - Microsoft Corporation) Hidden
Microsoft Flight Simulator X (x32 Version: 10.0.61355.0 - Microsoft Game Studios) Hidden
Microsoft Flight Simulator X Service Pack 1 (x32 Version: 10.0.61355.0 - Microsoft Game Studios) Hidden
Microsoft Flight Simulator X Service Pack 2 (HKLM-x32\...\{4847BBB9-EADD-4C92-90BF-4223B0892FF6}) (Version: 10.0.61472.0 - Microsoft Game Studios)
Microsoft Help Viewer 2.1 (HKLM-x32\...\Microsoft Help Viewer 2.1) (Version: 2.1.21005 - Microsoft Corporation)
Microsoft Help Viewer 2.1 (x32 Version: 2.1.21005 - Microsoft Corporation) Hidden
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.3.188.0 - Microsoft Corporation) Hidden
Microsoft NuGet - Visual Studio Express 2013 for Web (x32 Version: 2.7.40911.287 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional 2007 (HKLM-x32\...\PROR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft SQL Server 2012 Command Line Utilities  (HKLM\...\{58FED865-4F13-408D-A5BF-996019C4B936}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework  (HKLM-x32\...\{1B876496-B3A2-4D22-9B12-B608A3FD4B8B}) (Version: 11.1.2902.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework  (x64) (HKLM\...\{A6BA243E-85A3-4635-A269-32949C98AC7F}) (Version: 11.1.2902.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Express LocalDB  (HKLM\...\{6C026A91-640F-4A23-8B68-05D589CC6F18}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects  (HKLM-x32\...\{2F7DBBE6-8EBC-495C-9041-46A772F4E311}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects  (x64) (HKLM\...\{43A5C316-9521-49C3-B9B6-FCE5E1005DF0}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Native Client  (HKLM\...\{D411E9C9-CE62-4DBF-9D92-4CB22B750ED5}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (HKLM\...\{54C5041B-0E91-4E92-8417-AAA12493C790}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 T-SQL Language Service  (HKLM-x32\...\{04DD7AF4-A6D3-4E30-9BB9-3B3670719234}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU (HKLM\...\{78909610-D229-459C-A936-25D92283D3FD}) (Version: 4.0.8876.1 - Microsoft Corporation)
Microsoft SQL Server Data Tools - enu (12.0.30919.1) (HKLM-x32\...\{0D7FCBFB-F478-4D32-901C-83F0BF5A3501}) (Version: 12.0.30919.1 - Microsoft Corporation)
Microsoft SQL Server Data Tools Build Utilities - enu (12.0.30919.1) (HKLM-x32\...\{6781FF9B-E87D-4A03-9373-A55A288B83FA}) (Version: 12.0.30919.1 - Microsoft Corporation)
Microsoft SQL Server System CLR Types (HKLM-x32\...\{A47FD1BF-A815-4A76-BE65-53A15BD5D25D}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft SQL Server System CLR Types (x64) (HKLM\...\{4701DEDE-1888-49E0-BAE5-857875924CA2}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (HKLM-x32\...\{070C38AC-05CE-43DF-9A20-141332F6AB2B}) (Version: 11.1.3366.16 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (x64) (HKLM\...\{05FF8209-C4F1-4C77-BC28-791653156D20}) (Version: 11.1.3366.16 - Microsoft Corporation)
Microsoft Team Foundation Server 2013 Object Model (x64) (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Team Foundation Server 2013 Object Model Language Pack (x64) - ENU (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Debug Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Debug Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2013 Express Prerequisites x64 - ENU (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2013 Preparation (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2013 Shell (Minimum) (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2013 Shell (Minimum) Interop Assemblies (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2013 Shell (Minimum) Resources (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2013 Team Explorer Language Pack - ENU (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual Studio Express 2013 for Web - ENU (HKLM-x32\...\{f7f7da1f-fe74-42af-b4e2-c47912ff8910}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual Studio Express 2013 for Web - ENU (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual Studio Tools for Applications 2.0 - ENU (HKLM-x32\...\{AA4A4B2C-0465-3CF8-BA76-27A027D8ACAB}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual Studio Tools for Applications 2.0 Runtime (HKLM-x32\...\{299C0434-4F4E-341F-A916-4E07AEB35E79}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual Studio Ultimate 2013 XAML UI Designer Core (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual Studio Ultimate 2013 XAML UI Designer enu Resources (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Web Deploy 3.5 (HKLM\...\{3674F088-9B90-473A-AAC3-20A00D8D810C}) (Version: 3.1237.1762 - Microsoft Corporation)
Microsoft Web Developer Tools 2013 - Visual Studio Express 2013 for Web (x32 Version: 2.0.40926.0 - Microsoft Corporation) Hidden
Microsoft Web Platform Installer 4.6 (HKLM\...\{16C7D2AD-20CA-491E-80BC-8607A9AACED9}) (Version: 4.0.40719.0 - Microsoft Corporation)
Microsoft WebMatrix 3 (HKLM-x32\...\{4C1CB8FA-89A5-476A-89B6-C69BDC668A9F}) (Version: 2.0.1932 - Microsoft Corporation)
MiniTool Partition Wizard Home Edition 8.1.1 (HKLM-x32\...\{05D996FA-ADCB-4D23-BA3C-A7C184A8FAC6}_is1) (Version:  - MiniTool Solution Ltd.)
Mozilla Firefox 31.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 31.0 (x86 en-US)) (Version: 31.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
MySQL Connector Net 6.5.4 (HKLM-x32\...\{92E19B5A-1985-49BF-9022-9CF4AD652C72}) (Version: 6.5.4 - Oracle)
MySQL Server 5.1 (HKLM\...\{01FB752A-92D8-429A-8540-5A7838233443}) (Version: 5.1.72 - Oracle Corporation)
Need for Speed™ Most Wanted (HKLM-x32\...\{FB0127F3-985B-44CE-AE29-378CAF60B361}) (Version: 1.5.0.0 - Electronic Arts)
NETGEAR WNA3100 wireless USB 2.0 adapter (HKLM-x32\...\{C2425F91-1F7B-4037-9A05-9F290184798D}) (Version: 1.01.206 - NETGEAR)
Network Guide EPSON WF-7520 Series (HKLM-x32\...\EPSON WF-7520 Series Netg) (Version:  - )
Nitro Reader 3 (HKLM\...\{7AF09C6E-77AD-4540-8605-74BD3570D883}) (Version: 3.0.6.3 - Nitro)
Norton 360 (HKLM-x32\...\N360) (Version: 21.5.0.19 - Symantec Corporation)
Norton Bootable Recovery Tool Wizard (HKLM-x32\...\NBRTWizard) (Version: 7.0.0.18 - Symantec Corporation)
NVIDIA 3D Vision Driver 311.06 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 311.06 - NVIDIA Corporation)
NVIDIA Control Panel 311.06 (Version: 311.06 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 311.06 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 311.06 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.18.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.18.0 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.115.743 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.12.1031 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.12.1031 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.12.1031 - NVIDIA Corporation)
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.13.1106 - NVIDIA Corporation) Hidden
NVIDIA Update 1.11.3 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 1.11.3 - NVIDIA Corporation)
NVIDIA Update Components (Version: 1.11.3 - NVIDIA Corporation) Hidden
ON_OFF Charge B11.0110.1 (HKLM-x32\...\{3DECD372-76A1-4483-BF10-B547790A3261}) (Version: 1.00.0001 - GIGABYTE)
Origin (HKLM-x32\...\Origin) (Version: 9.3.2.2730 - Electronic Arts, Inc.)
PDF Settings CC (x32 Version: 12.0 - Adobe Systems Incorporated) Hidden
Plan-G v3.1.1 version 3.1.1 (HKLM-x32\...\{BC13ABF2-2C08-42A6-A5C4-AFCE666ABE58}_is1) (Version: 3.1.1 - TA Studio)
Prerequisites for SSDT  (HKLM-x32\...\{35C1D9D6-87C0-46A3-B1B4-EDBCC063221C}) (Version: 11.1.3000.0 - Microsoft Corporation)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.38.113.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6316 - Realtek Semiconductor Corp.)
Runtime VS2005 SP1 CRT 6195 (x32 Version: 0 - Lattice Technology Co.,Ltd.) Hidden
Runtime VS2005 SP1 MFC 6195 (x32 Version: 0 - Lattice Technology Co.,Ltd.) Hidden
Runtime VS2005 SP1 x64 All 6195 (x32 Version: 0 - Lattice Technology Co.,Ltd.) Hidden
Runtime VS2005 SP1 x64 CRT 6195 (x32 Version: 0 - Lattice Technology Co.,Ltd.) Hidden
Runtime VS2005 SP1 x64 CRT 762 (x32 Version: 0 - Lattice Technology Co.,Ltd.) Hidden
Runtime VS2005 SP1 x64 MFC 6195 (x32 Version: 0 - Lattice Technology Co.,Ltd.) Hidden
Runtime VS2005 SP1 x64 OpenMP 762 (x32 Version: 0 - Lattice Technology Co.,Ltd.) Hidden
Runtime VS2008 CRT 1 (x32 Version: 0 - Lattice Technology Co.,Ltd.) Hidden
Runtime VS2008 x64 CRT 1 (x32 Version: 0 - Lattice Technology Co.,Ltd.) Hidden
Samsung Data Migration (HKLM-x32\...\{D4DE3DB4-7734-47E5-8D92-B80146311406}) (Version: 2.0 - Samsung)
SHIFT 2 UNLEASHED™ (HKLM-x32\...\{E8C37E27-5205-4C8A-BECB-B00533045AAE}) (Version: 1.0.0.0 - Electronic Arts)
Team Explorer for Microsoft Visual Studio 2013 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.29480 - TeamViewer)
TechPowerUp GPU-Z (HKLM-x32\...\TechPowerUp GPU-Z) (Version:  - TechPowerUp)
Update for  (KB2504637) (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}.KB2504637) (Version: 1 - Microsoft Corporation)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_PROR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_PROR_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_PROR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROR_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROR_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2883097) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{B2260BC9-D561-46EE-B33D-739CF760A2A9}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_PROR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_PROR_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_PROR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
User's Guide EPSON WF-7520 Series (HKLM-x32\...\EPSON WF-7520 Series Useg) (Version:  - )
Windows Azure Shared Components for Microsoft Visual Studio 2013 - v1.0 (x32 Version: 1.0.10829.1601 - Microsoft Corporation) Hidden
Windows Driver Package - Atheros Communications Inc. (arusb_lhx) Net  (09/25/2008 3.1.0.101) (HKLM\...\B090418E214D6BD6EE18A512A8EE609225AC9279) (Version: 09/25/2008 3.1.0.101 - Atheros Communications Inc.)
Windows Driver Package - NETGEAR Inc. (RTL8187) Net  (12/01/2006 6.1258.1201.2006) (HKLM\...\5AF8BE22A56B38B1816F36BAC6A71F1277E45440) (Version: 12/01/2006 6.1258.1201.2006 - NETGEAR Inc.)
Windows Driver Package - Thomson (USB_RNDIS) Net  (02/15/2007 2.0.0.0) (HKLM\...\2CA3B8348CD526E9B8928840AC68738C5B5A4F8F) (Version: 02/15/2007 2.0.0.0 - Thomson)
Windows Installer Clean Up (HKLM-x32\...\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}) (Version: 3.00.00.0000 - Microsoft Corporation)
WinRAR 4.20 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)
WinZip 15.0 (HKLM-x32\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240C1}) (Version: 15.0.9411 - WinZip Computing, S.L. )

========================= Devices: ================================

Name: Unknown Device
Description: Unknown Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service:
Problem: : Windows has stopped this device because it has reported problems. (Code 43)
Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation.

Name: Unknown Device
Description: Unknown Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service:
Problem: : Windows has stopped this device because it has reported problems. (Code 43)
Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation.


========================= Memory info: ===================================

Percentage of memory in use: 31%
Total physical RAM: 8173.24 MB
Available physical RAM: 5578.5 MB
Total Pagefile: 16344.66 MB
Available Pagefile: 13544.89 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.59 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:297.99 GB) (Free:55.71 GB) NTFS
4 Drive f: () (Fixed) (Total:415.82 GB) (Free:56.37 GB) NTFS
5 Drive g: () (Fixed) (Total:245.21 GB) (Free:86.28 GB) NTFS

========================= Users: ========================================

User accounts for \\AIDEN_COMPUTER

AdamjEdgar               Administrator            Aiden                    
Caitlin                  Guest                    Jessica Edgar            
Rahni                    UpdatusUser              

========================= Restore Points ==================================

14-08-2014 13:20:15 Windows Update
15-08-2014 11:33:28 Windows Update
15-08-2014 11:43:39 Windows Update
15-08-2014 13:39:15 Windows Update
21-08-2014 04:39:09 ComboFix created restore point
21-08-2014 05:46:07 Installed Microsoft Flight Simulator X Service Pack 2

**** End of log ****
 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 27/08/2014
Scan Time: 3:32:01 PM
Logfile: Stage 4 Mbam.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.08.27.02
Rootkit Database: v2014.08.21.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: AdamjEdgar

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 557143
Time Elapsed: 18 min, 6 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
PUP.Optional.Softonic.A, C:\Users\Caitlin\Downloads\SoftonicDownloader_for_sketch-master.exe, , [adec97324a31f93df3c8e24ad32e9967],

Physical Sectors: 0
(No malicious items detected)


(end)

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org

Database version: v2014.08.27.02

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17239
AdamjEdgar :: AIDEN_COMPUTER [administrator]

27/08/2014 3:57:38 PM
mbar-log-2014-08-27 (15-57-38).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 557359
Time elapsed: 16 minute(s), 43 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 08/27/2014 04:17:12 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 08/27/2014 04:18:05 PM
Execution time: 0 hours(s), 0 minute(s), and 52 seconds(s)



#4 adamjedgar

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Posted 27 August 2014 - 03:55 PM

there is definately something seriously wrong.

After running all of the above procedures, i shut the computer down last nite and havent touched it in any way.

Started it up this morning...it is taking an unusally long time to get to windows log in screen (i was able to startup my other system and read halfway through the logs i have posted above before problematic computer got to windows login).

About 10 minutes later windows on the problem computer shut off its display (as is expected), but then about 5 minutes or so later, i heard it restart. It crashed without even completing the restart process and restarted 2 more times. It has now got back to the windows login screen. (i did not touch anything during this time expect for choose whether or not to start up in safe mode, and/or launch system recovery...i did not choose any of these options as i dont want to cause any problem solving issues with you...so i selected normal startup only)

 

I am wondering if the virus has got into the BIOS (that happened on my other system when it has this same HDD installed in it. (not the current c:\...rather, the f:\ and g:\ drive which is the one that has had the virus)



#5 Broni

Broni

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Posted 27 August 2014 - 07:57 PM

Let's run couple more checks...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner.

  • Disable your antivirus program
  • Internet Explorer users - Click on this link to open ESET OnlineScan.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check "Enable detection of potentially unwanted applications".
  • Click Advanced settings and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark "Use custom proxy settings"
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 adamjedgar

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Posted 27 August 2014 - 09:28 PM

Hi,

as soon as i ran the TFL app i got a "windows has experienced a critical error and will now log off" popup message.

the application was still running and i clicked the popup...i think it may have been because i had updates install and didnt restart first before running temp file program. I will wait until the windows security update completes and then try again.



#7 Broni

Broni

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Posted 27 August 2014 - 09:45 PM

p22003888.gif


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 adamjedgar

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Posted 28 August 2014 - 02:59 AM

here are the last of the log files

 

# AdwCleaner v3.308 - Report created 28/08/2014 at 12:40:58
# Updated 20/08/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : AdamjEdgar - AIDEN_COMPUTER
# Running from : C:\Users\AdamjEdgar\Desktop\adwcleaner_3.308.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Users\AdamjEdgar\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Aiden\AppData\LocalLow\wiseconvert
Folder Deleted : C:\Users\Rahni\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Rahni\AppData\LocalLow\wiseconvert
Folder Deleted : C:\Users\AdamjEdgar\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Folder Deleted : C:\Users\Aiden\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Folder Deleted : C:\Users\Caitlin\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Folder Deleted : C:\Users\Jessica Edgar\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Folder Deleted : C:\Users\Rahni\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\AdamjEdgar\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\Aiden\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\Caitlin\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\Jessica Edgar\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\Rahni\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\AdamjEdgar\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\Aiden\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\Caitlin\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\Jessica Edgar\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\Rahni\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\AdamjEdgar\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\Aiden\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\Caitlin\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\Jessica Edgar\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\Rahni\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\AdamjEdgar\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\Aiden\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\Caitlin\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\Jessica Edgar\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
[!] Folder Deleted : C:\Users\Rahni\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
File Deleted : C:\Users\Rahni\AppData\Roaming\Mozilla\Firefox\Profiles\mklv9f3i.default\searchplugins\safesearch.xml

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{74F475FA-6C75-43BD-AAB9-ECDA6184F600}
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@VideoDownloadConverter_ScriptHelper.com/Plugin
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3196716
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FFE66D00-A56A-4F7F-81D7-4A28C5816D6C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{2D6F0AC3-0C2E-4E07-8FDA-11268AB51211}
Key Deleted : HKCU\Software\Headlight
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\Headlight
Key Deleted : HKLM\SOFTWARE\Headlight
Key Deleted : [x64] HKLM\SOFTWARE\systweak

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17239


-\\ Mozilla Firefox v31.0 (x86 en-US)

[ File : C:\Users\AdamjEdgar\AppData\Roaming\Mozilla\Firefox\Profiles\oucxum6w.default-1404457463046\prefs.js ]


[ File : C:\Users\Rahni\AppData\Roaming\Mozilla\Firefox\Profiles\mklv9f3i.default\prefs.js ]


-\\ Google Chrome v36.0.1985.143

[ File : C:\Users\AdamjEdgar\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [Search Provider] : hxxp://search.bigpond.net.au/index?ClientLocation=au&ParticipantID=w2jq5r9nl5959vfjffvtz57jv2kjm5nd&Implementation=0&LinkID=U5j8C38AAAEAAGk98UkAAAFv&FailureMode=5&pvf=1&pvi=0&SearchQuery={searchTerms}&search=Search
Deleted [Extension] : mkfokfffehpeedafpekjeddnmnjhmcmk

[ File : C:\Users\Aiden\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [Search Provider] : hxxp://en.softonic.com/s/{searchTerms}
Deleted [Search Provider] : hxxp://dts.search.ask.com/sr?src=crb&gct=ds&appid=462&systemid=406&v=n13001-392&apn_uid=4218541727644951&apn_dtid=BND406&o=APN10645&apn_ptnrs=AG6&q={searchTerms}
Deleted [Search Provider] : hxxp://dts.search.ask.com/sr?src=crb&gct=ds&appid=462&systemid=406&v=n13001-392&apn_uid=4218541727644951&apn_dtid=BND406&o=APN10645&apn_ptnrs=AG6&q={searchTerms}
Deleted [Extension] : mkfokfffehpeedafpekjeddnmnjhmcmk

[ File : C:\Users\Caitlin\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [Search Provider] : hxxp://en.softonic.com/s/{searchTerms}
Deleted [Extension] : mkfokfffehpeedafpekjeddnmnjhmcmk

[ File : C:\Users\Jessica Edgar\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [Extension] : mkfokfffehpeedafpekjeddnmnjhmcmk

[ File : C:\Users\Rahni\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [Search Provider] : hxxp://gumtree.com.au/s-search-results.html?keyword={searchTerms}
Deleted [Search Provider] : hxxp://en.softonic.com/s/{searchTerms}
Deleted [Search Provider] : hxxp://nortonsafe.search.ask.com/web?q={searchTerms}&o=APN10506&l=dis&prt=360&chn=retail&geo=AU&ver=21&locale=en_AU&gct=sb&qsrc=2869
Deleted [Extension] : mkfokfffehpeedafpekjeddnmnjhmcmk

*************************

AdwCleaner[R0].txt - [7554 octets] - [28/08/2014 12:36:33]
AdwCleaner[S0].txt - [7280 octets] - [28/08/2014 12:40:58]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [7340 octets] ##########
 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by AdamjEdgar on Thu 28/08/2014 at 12:47:48.14
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{01460E97-5A06-4689-98C0-1B8A0001ECDD}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\big fish games"



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 28/08/2014 at 13:06:19.91
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#9 Broni

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Posted 28 August 2014 - 06:01 PM

Eset?


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#10 adamjedgar

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Posted 28 August 2014 - 07:17 PM

for some reason, i didnt get a log file from eset. It said process terminated by user after scanning about 208,000 files...and that stage 4 of 4 was complete.

 

Also, something we have done has dramatically reduced HDD usage whilst the computer is sitting idle (before it was going crasy almost all the time). I haven not yet restarted system to see how boot up and login times are going. will do that and get back to you...as that seems to be a precursor to problems usually. I would dearly love to know what was/is causing the problems with this system.

 

I will rescan using EST and post results when done in an hour or so.



#11 Broni

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Posted 28 August 2014 - 08:55 PM

p22003888.gif


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#12 adamjedgar

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Posted 28 August 2014 - 08:58 PM

hmmm thats interesting,

the scan is still going but it isnt progressing beyond the 208,830 file...thats the same place where it said stopped by user yesterday. I know the file its stopped at...its an ORBX Service pack 4.exe download that is on c:\.

 

its been on that file for quite a while...oh here we go, there's, movement...its gone up 3 files in the scan. They must just be very large files


Edited by adamjedgar, 28 August 2014 - 09:02 PM.


#13 Broni

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Posted 28 August 2014 - 09:01 PM

Stop it....

 

  • Download Sophos Free Virus Removal Tool and save it to your desktop
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


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#14 adamjedgar

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Posted 29 August 2014 - 05:08 PM

Hello,

EST scan took about 15 hours to complete.

 

here is the  result

 

C:\Users\Caitlin\Downloads\SoftonicDownloader_for_sketch-master.exe    a variant of Win32/SoftonicDownloader.G potentially unwanted application    deleted - quarantined
F:\Users\adamjedgar\Desktop\CorelDRAW Technical Suite X6 v16.3.0.1114 x64-CORE\CorelDRAW Technical Suite X6 v16.3.0.1114 x64-CORE.rar    a variant of Win32/Keygen.AU potentially unsafe application    deleted - quarantined
F:\Users\adamjedgar\Downloads\ccsetup414.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application    deleted - quarantined
G:\Downloads\ccsetup318.exe    Win32/Bundled.Toolbar.Google.E potentially unsafe application    deleted - quarantined
G:\Downloads\ccsetup323.exe    Win32/Bundled.Toolbar.Google.E potentially unsafe application    deleted - quarantined
G:\Recovered files\Downloads\ccsetup318.exe    Win32/Bundled.Toolbar.Google.E potentially unsafe application    deleted - quarantined
G:\Recovered files\Downloads\ccsetup323.exe    Win32/Bundled.Toolbar.Google.E potentially unsafe application    deleted - quarantined
 



#15 Broni

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Posted 29 August 2014 - 05:13 PM

How is computer doing?


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