If you can create a hijackthis log file by changing its name thats OK. In fact with some malware infections we recommend doing this.
Please read and follow all instructions
in the pinned topic titled Preparation Guide For Use Before Posting A Hijackthis Log.
When you have done that, post your log
in the HijackThis Logs and Analysis Forum
, not here
, for assistance by the HJT Team Experts.
By this I mean, open the text/log file (whatever name you used) and use Ctrl-A
to "Select All
to copy it, and Ctrl-V
to paste the log into your post in the HijackThis forum.
Start a new topic, and post the log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information.
It may take a while to get a response because the HJT Team members are very busy. Please be patient as they are volunteers who will help you out as soon as possible. Once you have made your post, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have no replies as this makes it easier for them to identify those who have not been helped. If you post another response, a team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.