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Recent virus/malware - almost in the clear but stuck


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2 replies to this topic

#1 headsetguy

headsetguy

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Posted 25 August 2014 - 06:01 PM

8JRnOu.jpg

 

WIndows Vista Home Premium.  After multiple attempts to clear malware, I am almost through except for a relentless User Access Control Prompting to allow/deny a program/service that i do not recognize.  Hopefully the image will provide enough detail as to how to fix.

 

This is occurring approx every two minutes or less  :guitar:


Edited by headsetguy, 25 August 2014 - 06:22 PM.


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#2 Broni

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Posted 25 August 2014 - 08:22 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 headsetguy

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Posted 27 August 2014 - 09:15 AM

Sorry for the delay - life intervened.  Here are the logs:

 

 Results of screen317's Security Check version 0.99.87  
 Windows Vista  x86   
 Internet Explorer 7 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Out of date HijackThis  installed! 
 Spybot - Search & Destroy 
 HijackThis 2.0.2    
 CCleaner     
 JavaFX 2.1.0    
 Java 7 Update 67  
 Adobe Flash Player 14.0.0.145  
 Adobe Reader 10.1.11 Adobe Reader out of Date!  
 Google Chrome 36.0.1985.125  
 Google Chrome 36.0.1985.143  
````````Process Check: objlist.exe by Laurent````````  
 Spybot Teatimer.exe is disabled! 
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast avastui.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 22 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 
 
__________________________________________________________________________________________________________________________________________________
 
 

Farbar Service Scanner Version: 21-07-2014
Ran by chris (administrator) on 27-08-2014 at 08:52:45
Running from "C:\Users\chris\Desktop\Spyware"
Microsoft® Windows Vista™ Home Premium   (X86)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.
 
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is set to Demand. The default start type is Auto.
The ImagePath of MpsSvc: ".".
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
 
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Security Center:
============
 
Security Center Notification Icon =====> Unable to open HKLM\...\ShellServiceObjects\{FD6905CE-952F-41F1-9A6F-135D9C6622CC} key. The key does not exist.
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\system32\nsisvc.dll => File is digitally signed
C:\Windows\system32\Drivers\nsiproxy.sys => File is digitally signed
C:\Windows\system32\dhcpcsvc.dll => File is digitally signed
C:\Windows\system32\Drivers\afd.sys => File is digitally signed
C:\Windows\system32\Drivers\tdx.sys => File is digitally signed
C:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\system32\dnsrslvr.dll => File is digitally signed
C:\Windows\system32\mpssvc.dll => File is digitally signed
C:\Windows\system32\bfe.dll => File is digitally signed
C:\Windows\system32\Drivers\mpsdrv.sys => File is digitally signed
C:\Windows\system32\SDRSVC.dll => File is digitally signed
C:\Windows\system32\vssvc.exe => File is digitally signed
C:\Windows\system32\wscsvc.dll => File is digitally signed
C:\Windows\system32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\system32\wuaueng.dll => File is digitally signed
C:\Windows\system32\qmgr.dll => File is digitally signed
C:\Windows\system32\es.dll => File is digitally signed
C:\Windows\system32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\system32\ipnathlp.dll => File is digitally signed
C:\Windows\system32\iphlpsvc.dll => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
 
______________________________________________________________________________________________________________________________________________________
 
 
 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by chris (administrator) on 27-08-2014 at 09:02:24
Running from "C:\Users\chris\Desktop\Spyware"
Microsoft® Windows Vista™ Home Premium   (X86)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
NVIDIA nForce Networking Controller = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set interface luid=loopback_0 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
set interface luid=ethernet_4 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : chris-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Belkin
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : Belkin
   Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
   Physical Address. . . . . . . . . : 00-1A-A0-59-DD-A0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.1.155(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, August 25, 2014 6:12:09 PM
   Lease Expires . . . . . . . . . . : Saturday, October 03, 2150 3:30:53 PM
   Default Gateway . . . . . . . . . : 192.168.1.65
   DHCP Server . . . . . . . . . . . : 192.168.1.65
   DNS Servers . . . . . . . . . . . : 192.168.1.65
                                       209.18.47.61
                                       209.18.47.62
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Local Area Connection* 6:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 7:
 
   Connection-specific DNS Suffix  . : Belkin
   Description . . . . . . . . . . . : isatap.Belkin
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.155%11(Preferred) 
   Default Gateway . . . . . . . . . : 
   DNS Servers . . . . . . . . . . . : 192.168.1.65
                                       209.18.47.61
                                       209.18.47.62
   NetBIOS over Tcpip. . . . . . . . : Disabled
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  192.168.1.65:53
 
DNS request timed out.
    timeout was 2 seconds.
Name:    google.com
Address:  74.125.228.34
 
 Pinging google.com [74.125.228.34] with 32 bytes of data:  Reply from 74.125.228.34: bytes=32 time=67ms TTL=54 Reply from 74.125.228.34: bytes=32 time=65ms TTL=54  Ping statistics for 74.125.228.34:     Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds:     Minimum = 65ms, Maximum = 67ms, Average = 66ms DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  192.168.1.65:53
 
DNS request timed out.
    timeout was 2 seconds.
Name:    yahoo.com
Address:  206.190.36.45
 
 Pinging yahoo.com [206.190.36.45] with 32 bytes of data:  Reply from 206.190.36.45: bytes=32 time=125ms TTL=49 Reply from 206.190.36.45: bytes=32 time=128ms TTL=49  Ping statistics for 206.190.36.45:     Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds:     Minimum = 125ms, Maximum = 128ms, Average = 126ms  Pinging 127.0.0.1 with 32 bytes of data:  Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128  Ping statistics for 127.0.0.1:     Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds:     Minimum = 0ms, Maximum = 0ms, Average = 0ms ===========================================================================
Interface List
 10 ...00 1a a0 59 dd a0 ...... NVIDIA nForce Networking Controller
  1 ........................... Software Loopback Interface 1
  8 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
 11 ...00 00 00 00 00 00 00 e0  isatap.Belkin
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0     192.168.1.65    192.168.1.155     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.155    276
    192.168.1.155  255.255.255.255         On-link     192.168.1.155    276
    192.168.1.255  255.255.255.255         On-link     192.168.1.155    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.155    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.155    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    281 fe80::5efe:192.168.1.155/128
                                    On-link
  1    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
 
Catalog5 02 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/27/2014 06:23:27 AM) (Source: Google Update) (User: chris-PC)
Description: Network Request Error.
Error: 0x80072ee2. Http status code: 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee2
 
Error: (08/27/2014 06:14:03 AM) (Source: Google Update) (User: chris-PC)
Description: Network Request Error.
Error: 0x80072ee2. Http status code: 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee2
 
Error: (08/25/2014 07:12:10 PM) (Source: WerSvc) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (08/25/2014 01:22:15 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2013":
DBConnPool::HandleConnectionError errorCode:-6069, dbCode:-103 from file:'.\.\src\ConnPool.cpp' at line 1038 from function:'DBMgr::DBConnPool::init'
 
Error: (08/25/2014 01:22:15 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2013":
Connection String:CON=QBConnectionPool-Probe-QB_data_engine_23; ;DBF=C:\Users\chris\Desktop\QB\bluegrass voice and data New(2014).QBW;ENG=QB_data_engine_23;DBN=f9bcf00e74d244fe8833d0ddabfe01bb
 
Error: (08/25/2014 01:22:15 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2013":
Connection Error:Invalid user ID or password
 
Error: (08/25/2014 01:35:32 AM) (Source: WerSvc) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (08/24/2014 06:54:48 PM) (Source: WerSvc) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (08/24/2014 06:43:12 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {9e96b4a2-198b-4e38-bdeb-477716a31075}
 
Error: (08/24/2014 06:25:10 PM) (Source: EventSystem) (User: )
Description: d:\vista_gdr\com\complus\src\events\tier1\eventsystemobj.cpp458007043c
 
 
System errors:
=============
Error: (08/27/2014 08:28:09 AM) (Source: DCOM) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}
 
Error: (08/27/2014 03:07:06 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: 0x80070643Update for Microsoft Silverlight (KB2977218){BFC73B39-5AA9-4E7E-B44A-18BBF3AA8459}200
 
Error: (08/26/2014 03:01:27 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: 0x800f020bMicrosoft - Other hardware - Microsoft Digital Media Renderer Module{FBEEA5D9-C412-4BEF-89DC-48F05C0F5D9F}100
 
Error: (08/26/2014 03:01:27 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: 0x80070643Update for Microsoft Silverlight (KB2977218){BFC73B39-5AA9-4E7E-B44A-18BBF3AA8459}200
 
Error: (08/25/2014 06:16:30 PM) (Source: DCOM) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}
 
Error: (08/25/2014 06:12:45 PM) (Source: Service Control Manager) (User: )
Description: NEC USB Device Service%%126
 
Error: (08/25/2014 06:12:45 PM) (Source: Service Control Manager) (User: )
Description: LogMeIn Kernel Information Provider%%3
 
Error: (08/25/2014 06:12:45 PM) (Source: Service Control Manager) (User: )
Description: Network Security%%126
 
Error: (08/25/2014 06:12:45 PM) (Source: Service Control Manager) (User: )
Description: DgiVecp%%20
 
Error: (08/25/2014 06:12:45 PM) (Source: Service Control Manager) (User: )
Description: adfs%%2
 
 
Microsoft Office Sessions:
=========================
Error: (06/12/2014 00:32:56 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 274185 seconds with 6660 seconds of active time.  This session ended with a crash.
 
Error: (05/11/2014 08:57:21 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 655 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (01/02/2013 02:42:05 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 7 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (01/02/2013 02:41:51 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 6 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (01/02/2013 02:41:38 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 31 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (01/02/2013 02:40:55 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 2 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (01/02/2013 02:40:46 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 20 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (01/02/2013 02:40:10 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 5 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (01/02/2013 02:39:49 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 33 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (01/02/2013 02:39:06 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 11 seconds with 0 seconds of active time.  This session ended with a crash.
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-08-24 17:28:38.215
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-08-24 17:28:38.115
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-08-24 17:28:38.015
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-08-24 17:28:37.916
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-08-24 17:28:37.567
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-08-24 17:28:37.467
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-08-24 17:28:37.367
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-08-24 17:28:37.256
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-08-24 14:24:21.019
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\msiltcfg.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-08-24 12:25:17.144
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
 
 
 Update for Microsoft Office 2007 (KB2508958) (HKLM\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.32239 - BitTorrent Inc.)
Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
Acrobat.com (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 1.1.0.5790 - Adobe Systems Inc.)
Adobe AIR (Version: 1.1.0.5790 - Adobe Systems Inc.) Hidden
Adobe Flash Player 14 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Media Player (HKLM\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1 - Adobe Systems Incorporated)
Adobe Media Player (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Adobe Reader X (10.1.11) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.11 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM\...\Adobe Shockwave Player) (Version: 11.6.1.629 - Adobe Systems, Inc.)
Advanced Video FX Engine (HKLM\...\Advanced Video FX Engine) (Version:  - )
Aimersoft Video Converter(Build 5.6.0.0) (HKLM\...\Aimersoft Video Converter_is1) (Version: 5.6.0.0 - Aimersoft Software)
Amazon MP3 Downloader 1.0.12 (HKLM\...\Amazon MP3 Downloader) (Version: 1.0.12 - Amazon Services LLC)
AnyDVD (HKLM\...\AnyDVD) (Version: 6.7.7.0 - SlySoft)
Apple Application Support (HKLM\...\{CCE825DB-347A-4004-A186-5F4A6FDD8547}) (Version: 2.3.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{459699C3-9430-4381-964B-4248D87B49F9}) (Version: 6.0.1.3 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Audacity 2.0.3 (HKLM\...\Audacity_is1) (Version: 2.0.3 - Audacity Team)
avast! Free Antivirus (HKLM\...\Avast) (Version: 9.0.2021 - AVAST Software)
Avidemux 2.4 (HKLM\...\Avidemux 2.4) (Version: 2.4.3.4276 - )
BCM Monitor (HKLM\...\BCM Monitor) (Version: 43.1.14.27 - )
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
Business Series Terminals Desktop Assistant v 1.4 (Version: 1.00.000 - Nortel Networks) Hidden
CallPilot Audio Player (HKLM\...\CallPilot Desktop Messaging for Internet Mail) (Version:  - )
CardRd81 (Version: 4.00.0000.0004 - EASTMAN KODAK Company) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.16 - Piriform)
CCScore (Version: 5.02.0000.0001 - EASTMAN KODAK Company) Hidden
Cisco WebEx Meetings (HKLM\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Citrix Online Launcher (HKLM\...\{F17C3DC2-2ACA-4B0E-BDBF-ACE61B14E7CD}) (Version: 1.0.183 - Citrix)
Conexant D850 PCI V.92 Modem (HKLM\...\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1) (Version:  - )
ControlCenter (HKLM\...\{E5EDA1E6-5FDD-4B29-8399-6022B81C3A7C}) (Version:  - )
CR2 (Version: 4.00.0000.0003 - EASTMAN KODAK Company) Hidden
Creative Photo Calendar (HKLM\...\Creative Photo Calendar) (Version:  - )
Creative Photo Manager (HKLM\...\Creative Photo Manager) (Version:  - )
Creative Software AutoUpdate (HKLM\...\Creative Software AutoUpdate) (Version:  - )
CutePDF Writer 2.7 (HKLM\...\CutePDF Writer Installation) (Version:  - )
DAO 3.5 (HKLM\...\DAO 3.5) (Version:  - )
Dell DataSafe Online (HKLM\...\{2C6C74C2-042F-4D36-B7B0-0C538FCF01AB}) (Version: 1.0.15 - Dell, Inc.)
Dell Support Center (HKLM\...\{B8C54AB1-7E1A-40E8-B794-EDB6E8921F3A}) (Version: 1.0.07192 - Dell)
Dell System Customization Wizard (HKLM\...\{13BA7B44-B712-4DEE-A7B8-1DD564F37AE5}) (Version: 1.00.0000 - Dell Inc.)
DellSupport (HKLM\...\{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}) (Version: 6.0.3075 - Dell)
DESI Labeling System (HKLM\...\DESI Labeling System 3.4.0.0) (Version: 3.1.10.1 - DESI Telephone Labels, Inc.)
DESI Labeling System (Version: 3.4.0.0 - DESI Telephone Labels, Inc.) Hidden
DHTML Editing Component (HKLM\...\{2EA870FA-585F-4187-903D-CB9FFD21E2E0}) (Version: 6.02.0001 - Microsoft Corporation)
Dropbox (HKCU\...\Dropbox) (Version: 2.6.24 - Dropbox, Inc.)
DVD Audio Extractor 4.5.5 (HKLM\...\DVD Audio Extractor_is1) (Version:  - Computer Application Studio)
DVD Decrypter (Remove Only) (HKLM\...\DVD Decrypter) (Version:  - )
DVD Flick 1.3.0.7 (HKLM\...\DVD Flick_is1) (Version: 1.3.0.7 - Dennis Meuwissen)
DVD Shrink 3.2 (HKLM\...\DVD Shrink_is1) (Version:  - DVD Shrink)
ESSBrwr (Version: 5.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSCDBK (Version: 5.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESScore (Version: 5.02.0000.0003 - EASTMAN KODAK Company) Hidden
ESSCT (Version: 5.01.0000.0001 - EASTMAN KODAK Company) Hidden
ESSgui (Version: 5.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESShelp (Version: 5.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSini (Version: 5.02.0000.0004 - EASTMAN KODAK Company) Hidden
ESSPCD (Version: 5.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSPDock (Version: 5.02.0000.0004 - EASTMAN KODAK Company) Hidden
ESSSONIC (Version: 5.00.0000.0002 - EASTMAN KODAK Company) Hidden
ESSTOOLS (Version: 5.00.0000.0004 - EASTMAN KODAK Company) Hidden
ESSTUTOR (Version: 5.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSvpaht (Version: 5.01.0000.0004 - EASTMAN KODAK Company) Hidden
ESSvpot (Version: 5.01.0000.0001 - EASTMAN KODAK Company) Hidden
Facebook Video Calling 3.1.0.521 (HKLM\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited)
FastStone Image Viewer 4.2 (HKLM\...\FastStone Image Viewer) (Version: 4.2 - FastStone Soft)
FastStone Photo Resizer 2.7 (HKLM\...\FastStone Photo Resizer) (Version: 2.7 - FastStone Soft.)
FileMaker Pro 5.0 (HKLM\...\FileMaker Pro 5.0) (Version:  - )
FileZilla Client 3.1.5 (HKLM\...\FileZilla Client) (Version: 3.1.5 - )
FlashGet(JetCar) (HKLM\...\FlashGet(JetCar)) (Version:  - )
FontMSI (HKLM\...\{ABB47A07-3209-42CE-9260-7BAC030CC6CA}) (Version: 1.00.0000 - AB)
Free Alarm Clock 2.7.0 (HKLM\...\{8ED5A2F1-338F-4608-8AF7-BCD1ADC1E1F7}_is1) (Version: 2.7 - Comfort Software Group)
Free DVD MP3 Ripper 1.12 (HKLM\...\Free DVD MP3 Ripper_is1) (Version:  - Jodix Technologies Ltd.)
Games, Music, & Photos Launcher (HKLM\...\{3E25E350-949F-4DB7-8288-2A60E018B4C1}) (Version: 1.00.0000 - Dell Inc.)
Garmin WebUpdater (HKLM\...\{366FFC89-C800-4366-B903-B9C4314109A5}) (Version: 2.4.1.1 - Garmin Ltd or its subsidiaries)
getPlus® for Adobe (HKLM\...\{CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7}) (Version: 1.5.2.35 - NOS Microsystems Ltd.)
Google Chrome (HKLM\...\Google Chrome) (Version: 36.0.1985.143 - Google Inc.)
Google Drive (HKLM\...\{C6640705-7479-4EE5-BC86-879F05F65E74}) (Version: 1.17.7290.4094 - Google, Inc.)
Google Earth Plug-in (HKLM\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (Version: 1.3.24.15 - Google Inc.) Hidden
GoToMeeting 6.4.0.1555 (HKCU\...\GoToMeeting) (Version: 6.4.0.1555 - CitrixOnline)
HandBrake 0.9.8 (HKLM\...\HandBrake) (Version: 0.9.8 - )
Hauppauge WinTV (HKLM\...\Hauppauge WinTV) (Version:  - )
Hauppauge WinTV Infrared Remote (HKLM\...\Hauppauge WinTV Infrared Remote) (Version:  - )
Hauppauge WinTV Radio (HKLM\...\Hauppauge WinTV Radio) (Version:  - )
Hauppauge WinTV Scheduler (HKLM\...\Hauppauge WinTV Scheduler) (Version:  - )
Hauppauge WinTV TV Services (HKLM\...\Hauppauge WinTV TV Services) (Version:  - )
HijackThis 2.0.2 (HKLM\...\HijackThis) (Version: 2.0.2 - TrendMicro)
HLPIndex (Version: 5.02.0000.0001 - EASTMAN KODAK Company) Hidden
HLPPDOCK (Version: 5.02.0000.0001 - EASTMAN KODAK Company) Hidden
HLPRFO (Version: 5.02.0000.0001 - EASTMAN KODAK Company) Hidden
ImgBurn (HKLM\...\ImgBurn) (Version: 2.4.2.0 - LIGHTNING UK!)
InterVideo FilterSDK for Hauppauge (HKLM\...\{2227E1FA-01F5-483C-AB0E-2A308E900B3D}) (Version:  - InterVideo Inc.)
IP Office Admin Suite (HKLM\...\{F70D8129-4775-434F-A949-7664ADEA47FC}) (Version: 9.0.200.860 - Avaya)
IrfanView (remove only) (HKLM\...\IrfanView) (Version: 4.32 - Irfan Skiljan)
ISScript (Version: 3.00.185 - InstallShield Software Corp.) Hidden
iTunes (HKLM\...\{1B6C0E95-182C-48E0-9C4B-4F916308249C}) (Version: 11.0.0.163 - Apple Inc.)
Java 7 Update 67 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (Version: 2.1.67.1 - Oracle, Inc.) Hidden
JavaFX 2.1.0 (HKLM\...\{1111706F-666A-4037-7777-210328764D10}) (Version: 2.1.0 - Oracle Corporation)
JPEXS Free Flash Decompiler version 2.1.2 (HKLM\...\{E618D276-6596-41F4-8A98-447D442A77DB}_is1) (Version: 2.1.2 - JPEXS)
Kodak EasyShare software (HKLM\...\{D32470A1-B10C-4059-BA53-CF0486F68EBC}) (Version:  - Eastman Kodak Company)
KSU (Version: 632.62.0003.0003 - EASTMAN KODAK Company) Hidden
LAME v3.99.3 (for Windows) (HKLM\...\LAME_is1) (Version:  - )
Logitech Webcam Software (HKLM\...\{C27BC2A2-30DD-4014-B22E-63EB0DB572F9}) (Version: 12.10.1113 - Logitech Inc.)
Magic ISO Maker v5.5 (build 0281) (HKLM\...\Magic ISO Maker v5.5 (build 0281)) (Version:  - )
Maintenance Samsung SCX-4623 Series (HKLM\...\Samsung SCX-4623 Series) (Version:  - Samsung Electronics CO.,LTD)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Media Player Classic - Home Cinema v. 1.3.1249.0 (HKLM\...\{2624B969-7135-4EB1-B0F6-2D8C397B45F7}_is1) (Version:  - )
MessageStudio 3.0 (HKLM\...\MessageStudio_3.1) (Version:  - )
MGTEK dopisp (HKLM\...\{C25D2594-3136-4B33-9D32-8F0F5E81F349}) (Version: 5.1.2594 - MGTEK)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Office 2007 Primary Interop Assemblies (HKLM\...\{50120000-1105-0000-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 2 (SP2) (HKLM\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 2 (SP2) (Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2007 (HKLM\...\PROPLUS) (Version: 12.0.6425.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) (Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Reader (HKLM\...\{B6F7DBE7-2FE2-458F-A738-B10832746036}) (Version:  - )
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 4.0.60310.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM\...\{3C3D696B-0DB7-3C6D-A356-3DB8CE541918}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2005 Tools for Office Runtime (Version: 8.0.60940.0 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x86)) (Version: 10.0.50701 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (Version: 10.0.50706 - Microsoft Corporation) Hidden
Microsoft Works (HKLM\...\{6D52C408-B09A-4520-9B18-475B81D393F1}) (Version: 08.05.0818 - Microsoft Corporation)
MobileMe Control Panel (HKLM\...\{779DECD7-E072-4B56-9B6B-BEB5973EEEB5}) (Version: 3.1.6.0 - Apple Inc.)
Mobipocket Reader 6.2 (HKLM\...\{342126E1-173C-4585-BFBE-3EBDD20E3E9E}) (Version: 6.2.608 - Mobipocket.com)
Modem Diagnostic Tool (HKLM\...\{F63A3748-B93D-4360-9AD4-B064481A5C7B}) (Version: 1.0.17.8 - Dell)
MOV to WMV 1.1 (HKLM\...\{2360C3D1-0811-491D-924D-DE7DC5B79048}_is1) (Version:  - movtowmv.com)
MP3 Alarm Clock (HKLM\...\{0C0EB118-D9E9-4B17-A9FA-0147F8AE0E86}) (Version: 1.0.0 - Equanimity)
Mp3 Editor For Free v6.0.1 (HKLM\...\Mp3 Editor For Free_is1) (Version:  - Mp3EditorForFree Development Inc.)
MP3 Repair Tool v1.5.2 (HKLM\...\MP3 Repair Tool_is1) (Version: 1.5.2 - Aspect one)
Mp3tag v2.43 (HKLM\...\Mp3tag) (Version: v2.43 - Florian Heidenreich)
MPEGTool (HKLM\...\MPEGTool) (Version:  - )
MSXML 4.0 SP2 (KB927978) (HKLM\...\{37477865-A3F1-4772-AD43-AAFC6BCFF99F}) (Version: 4.20.9841.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB936181) (HKLM\...\{C04E32E0-0416-434D-AFB9-6969D703A9EF}) (Version: 4.20.9848.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB941833) (HKLM\...\{C523D256-313D-4866-B36A-F3DE528246EF}) (Version: 4.20.9849.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
nanoPEG-Editor 2.6.0 for WinTV (HKLM\...\nanoPEG-Editor 2.6.0 for WinTV_is1) (Version: 2.6.0 - nanocosmos)
Nero 8 Essentials (HKLM\...\{A5CCD0C8-6D5E-4515-BDD7-2A22D5D91033}) (Version: 8.3.569 - Nero AG)
neroxml (Version: 1.0.0 - Nero AG) Hidden
NetDVR  Client (HKLM\...\NetDVR  Client) (Version: V2.11.29 - Beijing Sino-Video Milestone S&T Co.,Ltd.)
NetWaiting (HKLM\...\{3F92ABBB-6BBF-11D5-B229-002078017FBF}) (Version: 2.5.44 - BVRP Software, Inc)
Norstar ICS Remote Tools 10.0 (HKLM\...\Norstar ICS Remote Tools) (Version:  - )
Norstar Voice Mail Manager 3.0.10 (HKLM\...\Norstar Voice Mail Manager  3.0.10) (Version:  - )
Norstar Voice Mail Manager 4.0.04 (HKLM\...\Norstar Voice Mail Manager  4.0.04) (Version:  - )
Nortel Business Element Manager (HKLM\...\Nortel Business Element Manager) (Version: 1.0.0.0 - Nortel)
Nortel Networks Desktop Assistant Pro (HKLM\...\InstallShield_{C8761489-11DE-4531-BE0C-7BDFAC6BE3BA}) (Version: 1.0.39 - Nortel Networks Corp)
Nortel Networks Desktop Assistant Pro (Version: 1.0.39 - Nortel Networks Corp) Hidden
Nortel Networks Desktop Assistant v 1.4 (HKLM\...\InstallShield_{71B90506-005A-4F6C-AAAC-AC8F9CEC1F86}) (Version: 1.00.000 - Nortel Networks)
Notifier (Version: 5.01.0000.0001 - EASTMAN KODAK Company) Hidden
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.4 - NVIDIA Corporation)
NVIDIANetworkDiagnostic (HKLM\...\InstallShield_{EFAD4066-CAF3-4B27-9669-12EED352C376}) (Version: 1.00.0000 - NVIDIA Corporation)
NVIDIANetworkDiagnostic (Version: 1.00.0000 - NVIDIA Corporation) Hidden
OTtBP (Version: 5.02.0000.0001 - EASTMAN KODAK Company) Hidden
OTtBPSDK (Version: 4.00.0000.0000 - EASTMAN KODAK Company) Hidden
Paint.NET v3.36 (HKLM\...\{43602F34-1AA3-44FB-AEB2-D08C2C73743F}) (Version: 3.36.0 - dotPDN LLC)
PC Connectivity Solution (HKLM\...\{AC599724-5755-48C1-ABE7-ABB857652930}) (Version: 8.15.0.0 - Nokia)
Plan-Um (HKLM\...\{C858DD51-42AF-4965-A6D0-86E5B4DC48ED}) (Version: 2.2 - Test-Um Inc.)
Product Documentation Launcher (HKLM\...\{89CEAE14-DD0F-448E-9554-15781EC9DB24}) (Version: 1.00.0000 - Dell Inc.)
QuickBooks (Version: 20.0.4017.807 - Intuit Inc.) Hidden
QuickBooks (Version: 23.0.4012.2305 - Intuit Inc.) Hidden
QuickBooks Pro 2010 (HKLM\...\{0700E22B-A422-40A5-BD20-04BF618CA0F9}) (Version: 20.0.4017.807 - Intuit Inc.)
QuickBooks Pro 2013 (HKLM\...\{3C631966-387E-4054-85D9-BBFFABE32BD8}) (Version: 23.0.4005.2305 - Intuit Inc.)
Quicken Deluxe 2000 (HKLM\...\Quicken Deluxe 2000) (Version:  - )
QuickTime (HKLM\...\{C9E14402-3631-4182-B377-6B0DFB1C0339}) (Version: 7.70.80.34 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version:  - )
Samsung Network PC Fax (HKLM\...\{80078570-6C67-486C-8CF0-B0D778FC69B5}) (Version: 1.4.29.0 - Samsung Electronics Co., Ltd.)
SFR (Version: 5.00.0000.0005 - Eastman Kodak Company) Hidden
Shared Add-in Extensibility Update for Microsoft .NET Framework 2.0 (KB908002) (HKLM\...\{09959E11-AD5D-408E-96AF-E3346954D6B8}) (Version: 1.0.0 - Microsoft)
SHASTA (Version: 5.02.0000.0001 - EASTMAN KODAK Company) Hidden
SKIN0001 (Version: 5.02.0000.0001 - EASTMAN KODAK Company) Hidden
SKINXSDK (Version: 5.00.0000.0004 - EASTMAN KODAK Company) Hidden
Skype Toolbars (HKLM\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.3.7555 - Skype Technologies S.A.)
Skype™ 6.11 (HKLM\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
SmarThru 4 (HKLM\...\{90F1943D-EA4A-4460-B59F-30023F3BA69A}) (Version:  - )
SONAR LE (HKLM\...\SONAR85LE_is1) (Version: 18.0 - Cakewalk Music Software)
Sonic Activation Module (Version: 1.0 - Sonic Solutions) Hidden
Spybot - Search & Destroy (HKLM\...\{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1) (Version: 1.6.2 - Safer Networking Limited)
Stickies 7.1d (HKLM\...\ZhornStickies) (Version:  - Zhorn Software)
SUPER © Version 2010.bld.37 (Jan 2, 2010) (HKLM\...\SUPER ©) (Version: Version 2010.bld.37 (Jan 2, 2010) - eRightSoft)
SupportSoft Assisted Service (HKLM\...\{5A3F6A80-7913-475E-8B96-477A952CFA43}) (Version: 15 - SupportSoft)
swMSM (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TeamViewer 7 (HKLM\...\TeamViewer 7) (Version: 7.0.17271 - TeamViewer)
TimeLeft (HKLM\...\TIMELEFT3_is1) (Version: 3.30 - NesterSoft Inc.)
UBCD4Win 3.50 (HKLM\...\UBCD4Win_is1) (Version:  - UBCD4Win Team - Benjamin Burrows)
UltraISO Premium V9.36 (HKLM\...\UltraISO_is1) (Version:  - )
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM\...\{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM\...\{90120000-0015-0409-0000-0000000FF1CE}_PROPLUS_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM\...\{90120000-0016-0409-0000-0000000FF1CE}_PROPLUS_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM\...\{90120000-0044-0409-0000-0000000FF1CE}_PROPLUS_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2509470) (HKLM\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{1365864D-4C58-489D-9982-844D75691CCC}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM\...\{90120000-001A-0409-0000-0000000FF1CE}_PROPLUS_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM\...\{90120000-0018-0409-0000-0000000FF1CE}_PROPLUS_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM\...\{90120000-0019-0409-0000-0000000FF1CE}_PROPLUS_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM\...\{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM\...\{90120000-001B-0409-0000-0000000FF1CE}_PROPLUS_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Update for Outlook 2007 Junk Email Filter (KB2536413) (HKLM\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{95DF5260-331D-4FFD-A2D5-C64164751945}) (Version:  - Microsoft)
User's Guides (HKLM\...\{5CD29180-A95E-11D3-A4EB-00C04F7BDB2C}) (Version:  - )
VCRedistSetup (Version: 1.0.0 - Nero AG) Hidden
VirtualCom driver (HKLM\...\{1943A043-5C85-4A16-A0D0-D687B2C1A40F}) (Version: 1.0.0 - AIT)
VistaPrint Electronic Business Card (HKLM\...\{253FCC55-E03D-40D4-A407-3470BE4101C0}) (Version: 1.00.0000 - VistaPrint)
Visual Studio 2005 Tools for Office Second Edition Runtime (HKLM\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime (HKLM\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime (Version: 9.0.30729 - Microsoft Corporation) Hidden
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation)
VLC media player (HKLM\...\VLC media player) (Version: 2.1.5 - VideoLAN)
VPRINTOL (Version: 5.02.0000.0001 - EASTMAN KODAK Company) Hidden
WebClient (HKLM\...\WebClient) (Version:  - )
Windows Driver Package - MobileTop (sshpmdm) Modem  (01/26/2008 2.6.0.0) (HKLM\...\E24870CB6AA1C3511635FF9020A3E9471287FBE7) (Version: 01/26/2008 2.6.0.0 - MobileTop)
Windows Driver Package - Nokia pccsmcfd  (10/12/2007 6.85.4.0) (HKLM\...\3A5DEFA413DDE699DBA6EBE0A63534ACA524D30F) (Version: 10/12/2007 6.85.4.0 - Nokia)
WinRAR archiver (HKLM\...\WinRAR archiver) (Version:  - )
WIRELESS (Version: 5.02.0000.0001 - EASTMAN KODAK Company) Hidden
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 80%
Total physical RAM: 1981.88 MB
Available physical RAM: 391.42 MB
Total Pagefile: 4160.86 MB
Available Pagefile: 2475.38 MB
Total Virtual: 2047.88 MB
Available Virtual: 1981.61 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:288.04 GB) (Free:21.16 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:10 GB) (Free:6.28 GB) NTFS
5 Drive g: (HardDrive) (Fixed) (Total:465.76 GB) (Free:312.07 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\CHRIS-PC
 
Administrator            chris                    Guest                    
 
========================= Restore Points ==================================
 
01-08-2014 07:00:23 Windows Update
02-08-2014 07:00:19 Windows Update
03-08-2014 00:03:36 Installed Java 7 Update 65
03-08-2014 07:00:17 Windows Update
04-08-2014 07:00:18 Windows Update
05-08-2014 07:00:15 Windows Update
06-08-2014 07:00:25 Windows Update
07-08-2014 07:00:16 Windows Update
08-08-2014 07:00:25 Windows Update
09-08-2014 07:00:40 Windows Update
18-08-2014 12:56:15 Windows Update
18-08-2014 21:39:02 Installed Java 7 Update 67
19-08-2014 07:00:17 Windows Update
20-08-2014 07:02:05 Windows Update
21-08-2014 07:00:22 Windows Update
22-08-2014 07:00:22 Windows Update
23-08-2014 07:00:22 Windows Update
24-08-2014 07:00:17 Windows Update
24-08-2014 22:44:39 avast! antivirus system restore point
25-08-2014 07:00:12 Windows Update
26-08-2014 07:00:14 Windows Update
27-08-2014 07:00:13 Windows Update
 
**** End of log ****
 
 
________________________________________________________________________________________________________________________________________________________
 
 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 8/27/2014
Scan Time: 9:08:12 AM
Logfile: mbam.txt
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.08.27.03
Rootkit Database: v2014.08.21.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows Vista
CPU: x86
File System: NTFS
User: chris
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 322459
Time Elapsed: 27 min, 19 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
_____________________________________________________________________________________________________________________________________________________
 
 
MBAR would not run
 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.0.6000 Windows Vista x86
 
Account is Administrative
 
Internet Explorer version: 7.0.6000.16982
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, G:\ DRIVE_FIXED
CPU speed: 2.310000 GHz
Memory total: 2078146560, free: 264925184
 
Could not load protection driver
Downloaded database version: v2014.08.27.03
Downloaded database version: v2014.08.21.01
=======================================
Initializing...
DDA Driver installation error.
Could not install driver on boot. Scan can't continue
=======================================
Initializing...
DDA Driver installation error.
Could not install driver on boot. Scan can't continue
=======================================
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.0.6000 Windows Vista x86
 
Account is Administrative
 
Internet Explorer version: 7.0.6000.16982
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, G:\ DRIVE_FIXED
CPU speed: 2.310000 GHz
Memory total: 2078146560, free: 360349696
 
Could not load protection driver
=======================================
Initializing...
DDA Driver installation error.
Could not install driver on boot. Scan can't continue
=======================================
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.0.6000 Windows Vista x86
 
Account is Administrative
 
Internet Explorer version: 7.0.6000.16982
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, G:\ DRIVE_FIXED
CPU speed: 2.310000 GHz
Memory total: 2078146560, free: 321359872
 
Could not load protection driver
=======================================
Initializing...
DDA Driver installation error.
User declined to install driver on boot. Scan Aborted.
=======================================
 
 
_____________________________________________________________________________________________________
 
 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 08/27/2014 09:57:16 AM in x86 mode.
Windows Version: Windows Vista ™ Home Premium 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Windows\system32\spool\drivers\w32x86\3\NetFaxServer.exe (PID: 2420) [WD-HEUR]
 * C:\Windows\Samsung\PanelMgr\SSMMgr.exe (PID: 2864) [WD-HEUR]
 * C:\Windows\twain_32\Samsung\SCX4623\Scan2Pc.exe (PID: 2740) [WD-HEUR]
 
3 proccesses terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
  * HKLM\Software\Classes\exefile\shell\open\command\\IsolatedCommand was changed. It was reset to "%1" %*!
 
  * HKLM\Software\Classes\exefile\shell\runas\command\\IsolatedCommand was changed. It was reset to "%1" %*!
 
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * MpsSvc (MpsSvc) is not Running.
   Startup Type set to: Manual
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
 * Windows Firewall Authorization Driver (mpsdrv) is not Running.
   Startup Type set to: Manual
 
 * MpsSvc => . [Incorrect ImagePath]
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  127.0.0.1       localhost
 
Program finished at: 08/27/2014 10:10:19 AM
Execution time: 0 hours(s), 13 minute(s), and 2 seconds(s)
 
 
 





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