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Can't get rid of youtube accelerator


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29 replies to this topic

#1 prxcz

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Posted 25 August 2014 - 03:53 PM

Hello All,

 

I have a problem with youtube accelerator and can't seem to get it off my system.  My system is 32bit Windows XP.  If I use Control Panel>Add/Remove Programs,  I can see youtube accelerator but when I click uninstall, nothing happens.  I stopped using the computer for anything until I get this off. 

 

I did run the Farbar Recovery Scan Tool and can post logs if requested.  I'll attach them here just in case.  Just looking for some help to get rid of this.  I'm thinking it is related,  but I also have the Tuvara toolbar problem.  Can't even find it in Control Panel>Add/Remove Programs.  I reset Mozilla to default but it showed up again.  I even have google.com set in Mozilla Tools>Options, General tab  home page options but tuvara shows up again.  

Attached Files



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#2 prxcz

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Posted 25 August 2014 - 04:03 PM

A little additional info.  I was downloading and installing the latest version of malwarebytes and I really messed up by accepting other software.  That's where is came from.  Too much on my mind I guess?  Number one thing to NEVER do.  :radioactive:  Done now,  hopefully I can get it cleaned.


Edited by prxcz, 25 August 2014 - 04:03 PM.


#3 gringo_pr

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Posted 25 August 2014 - 06:09 PM


Hello prxcz

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#4 prxcz

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Posted 26 August 2014 - 07:05 AM

Thank You Gringo,

 

I have completed the two steps as instructed.  The two reports are below.

 

SYSTEM STATUS:  Tuvaro toolbar is gone.  I believe youtube accelerator is also gone but I have not looked in Control Panel>Add/Remove Programs.  Will await further instruction before I proceed with anything.  System appears to be clean.

 

# AdwCleaner v3.308 - Report created 26/08/2014 at 07:25:07
# Updated 20/08/2014 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Ellen Curtis - HOMEDELL1
# Running from : C:\Documents and Settings\Ellen Curtis\My Documents\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : SMUpd
Service Deleted : SMUpdd
[#] Service Deleted : SPBIUpdd

***** [ Files / Folders ] *****

Folder Deleted : C:\Documents and Settings\All Users\Application Data\Goobzo
Folder Deleted : C:\Documents and Settings\All Users\Application Data\SearchModule
Folder Deleted : C:\Documents and Settings\All Users\Application Data\ShopperPro
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Viewpoint
Folder Deleted : C:\Documents and Settings\All Users\Start Menu\Programs\YouTube Accelerator
Folder Deleted : C:\Program Files\focusbase
Folder Deleted : C:\Program Files\ShopperPro
Folder Deleted : C:\Program Files\Viewpoint
Folder Deleted : C:\Program Files\YouTube Accelerator
Folder Deleted : C:\Program Files\Common Files\Goobzo
Folder Deleted : C:\Program Files\Common Files\ShopperPro
Folder Deleted : C:\DOCUME~1\ELLENC~1\LOCALS~1\Temp\focusbase
Folder Deleted : C:\Documents and Settings\Ellen Curtis\Local Settings\Application Data\Slick Savings
Folder Deleted : C:\Documents and Settings\Ellen Curtis\Application Data\Slick Savings
Folder Deleted : C:\Documents and Settings\Ellen Curtis\Application Data\Viewpoint
Folder Deleted : C:\Documents and Settings\Ellen Curtis\Application Data\Mozilla\Firefox\Profiles\j7t31g9s.default\Extensions\{58d2a791-6199-482f-a9aa-9b725ec61362}
Folder Deleted : C:\Documents and Settings\Ellen Curtis\Application Data\Mozilla\Firefox\Profiles\d4ba2dcf.default-1408992152562\Extensions\{746505DC-0E21-4667-97F8-72EA6BCF5EEF}
[!] Folder Deleted : C:\Documents and Settings\Ellen Curtis\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\mhkaekfpcppmmioggniknbnbdbcigpkk
[!] Folder Deleted : C:\Documents and Settings\Ellen Curtis\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\mhkaekfpcppmmioggniknbnbdbcigpkk
File Deleted : C:\Documents and Settings\Ellen Curtis\Application Data\Mozilla\Firefox\Profiles\0fkkmqp5.default-1400705754093\user.js
File Deleted : C:\Documents and Settings\Ellen Curtis\Application Data\Mozilla\Firefox\Profiles\j7t31g9s.default\user.js

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****

Shortcut Disinfected : C:\Documents and Settings\All Users\Desktop\Mozilla Firefox.lnk
Shortcut Disinfected : C:\Documents and Settings\Ellen Curtis\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
Shortcut Disinfected : C:\Documents and Settings\Ellen Curtis\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Firefox.lnk

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\hbcennhacfaagdopikcegfcobcadeocj
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\icdlfehblmklkikfigmjhbmmpmkmpooj
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\mhkaekfpcppmmioggniknbnbdbcigpkk
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\pfndaklgolladniicklehhancnlgocpp
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ShopperPro.DLL
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Classes\ShopperPro.ShopperProBHO
Key Deleted : HKLM\SOFTWARE\Classes\ShopperPro.ShopperProBHO.1
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{58FDA6AF-67D8-4198-B7CD-94B17532C8D5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6D4506CE-F855-4657-AA38-DB6B1F733982}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A5A51D2A-505A-4D84-AFC6-E0FA87E47B8C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3408AC0D-510E-4808-8F7B-6B70B1F88534}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{03771AEF-400D-4A13-B712-25878EC4A3F5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A5A51D2A-505A-4D84-AFC6-E0FA87E47B8C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{03EB0E9C-7A91-4381-A220-9B52B641CDB1}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{A5A51D2A-505A-4D84-AFC6-E0FA87E47B8C}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Deleted : HKCU\Software\Goobzo
Key Deleted : HKCU\Software\MyWaySA
Key Deleted : HKLM\SOFTWARE\Goobzo
Key Deleted : HKLM\SOFTWARE\Viewpoint
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupon Printer for Windows4.0
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{3A787631-66A2-4634-B928-A37E73B58FB6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Coupon Printer for Windows4.0

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.18702


-\\ Mozilla Firefox v31.0 (x86 en-US)

[ File : C:\Documents and Settings\Ellen Curtis\Application Data\Mozilla\Firefox\Profiles\d4ba2dcf.default-1408992152562\prefs.js ]


[ File : C:\Documents and Settings\Ellen Curtis\Application Data\Mozilla\Firefox\Profiles\j7t31g9s.default\prefs.js ]

Line Deleted : user_pref("startpage.ntsearch_url", "hxxp://search.yahoo.com/search?fr=spigot-nt-ff&ei=utf-8&ilc=12&type=902615&p={searchTerms}");
Line Deleted : user_pref("browser.startup.homepage", "hxxp://search.yahoo.com/?type=902615&fr=spigot-yhp-ff");

-\\ Google Chrome v

[ File : C:\Documents and Settings\Ellen Curtis\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]

Deleted [Search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
Deleted [Startup_urls] : hxxp://search.yahoo.com/?type=902615&fr=spigot-yhp-ch
Deleted [Homepage] : hxxp://search.yahoo.com/?type=902615&fr=spigot-yhp-ch
Deleted [Extension] : mhkaekfpcppmmioggniknbnbdbcigpkk

*************************

AdwCleaner[R0].txt - [7002 octets] - [26/08/2014 07:16:39]
AdwCleaner[S0].txt - [6492 octets] - [26/08/2014 07:25:07]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [6552 octets] ##########
 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Microsoft Windows XP x86
Ran by Ellen Curtis on Tue 08/26/2014 at  7:44:39.15
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{4B51C980-C6B0-11E1-9136-AED16088709B}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Program Files\safesearch"





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 08/26/2014 at  7:55:37.59
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#5 gringo_pr

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Posted 26 August 2014 - 07:20 AM


Hello prxcz

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 prxcz

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Posted 26 August 2014 - 08:00 AM

I received and error and ComboFix wants to fix it.  To fix it I have to be connected to the internet.  If I connect to the internet,  don't I have to turn my protection back on?  Instructions are to have the protection off and browsers closed.  Not a problem except to let ComboFix repair this error.

 

Screenshot_2.png


Edited by prxcz, 26 August 2014 - 08:27 AM.


#7 gringo_pr

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Posted 26 August 2014 - 08:30 AM

Let it fix that - it will not be connect except what combofix needs it to be - combofix will turn off the connect otherwise
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 prxcz

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Posted 26 August 2014 - 09:28 AM

Thanks again Gringo,

 

Wish I could be there to share a nice meal of Mofongo & Lechon with you.  However I will be donating when I can.  I would encourage anyone that get's help here to at least do a small donation.  The service is invaluable and the 100% volunteer resources need to be supported.

 

Below is the Combofix Log Report.   I believe the machine is now cleaner than it's been in years.  Seems to be running very good now.

 

ComboFix 14-08-24.01 - Ellen Curtis 08/26/2014   9:38.1.1 - x86
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.766.517 [GMT -4:00]
Running from: c:\documents and settings\Ellen Curtis\My Documents\Downloads\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Application Data\TEMP
c:\documents and settings\Ellen Curtis\My Documents\~WRL0001.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0002.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0003.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0004.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0005.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0006.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0007.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0008.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0009.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0010.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0011.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0012.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0013.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0014.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0015.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0016.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0017.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0018.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0057.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0073.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0084.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0091.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0092.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0100.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0104.tmp
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c:\documents and settings\Ellen Curtis\My Documents\~WRL0135.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0141.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0143.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0144.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0157.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0171.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0182.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0202.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0204.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0213.tmp
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c:\documents and settings\Ellen Curtis\My Documents\~WRL0261.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0265.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0275.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0277.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0299.tmp
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c:\documents and settings\Ellen Curtis\My Documents\~WRL0309.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0310.tmp
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c:\documents and settings\Ellen Curtis\My Documents\~WRL0327.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0338.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0345.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0351.tmp
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c:\documents and settings\Ellen Curtis\My Documents\~WRL0364.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0373.tmp
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c:\documents and settings\Ellen Curtis\My Documents\~WRL0384.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0388.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0391.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0392.tmp
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c:\documents and settings\Ellen Curtis\My Documents\~WRL0421.tmp
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c:\documents and settings\Ellen Curtis\My Documents\~WRL0451.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0464.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0467.tmp
c:\documents and settings\Ellen Curtis\My Documents\~WRL0477.tmp
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c:\documents and settings\Ellen Curtis\My Documents\~WRL0490.tmp
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c:\documents and settings\Ellen Curtis\WINDOWS
c:\windows\dasetup.log
c:\windows\system32\drivers\etc\hosts.ics
c:\windows\system32\SET163B.tmp
c:\windows\system32\SET1640.tmp
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(((((((((((((((((((((((((   Files Created from 2014-07-26 to 2014-08-26  )))))))))))))))))))))))))))))))
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2014-08-26 12:41 . 2014-08-26 12:41    --------    d-----w-    c:\program files\Skillbrains
2014-08-26 12:41 . 2014-05-03 03:45    145792    ----a-w-    c:\documents and settings\Ellen Curtis\Local Settings\Application Data\downloader.exe
2014-08-26 12:41 . 2014-08-26 12:41    --------    d-----w-    c:\documents and settings\Ellen Curtis\Local Settings\Application Data\Skillbrains
2014-08-26 11:44 . 2014-08-26 11:44    --------    d-----w-    c:\windows\ERUNT
2014-08-26 11:22 . 2010-08-30 12:34    536576    ----a-w-    c:\windows\system32\sqlite3.dll
2014-08-26 11:16 . 2014-08-26 11:26    --------    d-----w-    C:\AdwCleaner
2014-08-25 19:48 . 2014-08-25 19:53    --------    d-----w-    C:\FRST
2014-08-25 15:46 . 2014-08-25 15:46    172032    ----a-w-    c:\windows\system32\AniGIF.ocx
2014-08-25 13:16 . 2014-08-25 13:16    --------    d-----w-    c:\documents and settings\Ellen Curtis\Local Settings\Application Data\Installer
2014-08-25 13:15 . 2014-08-25 13:15    --------    d-----w-    c:\documents and settings\Ellen Curtis\Local Settings\Application Data\CrashRpt
2014-08-21 17:33 . 2014-08-21 17:37    --------    d-----w-    c:\documents and settings\Ellen Curtis\Local Settings\Application Data\Adobe
2014-07-28 09:51 . 2014-07-28 09:51    --------    d-----w-    c:\documents and settings\Ellen Curtis\Local Settings\Application Data\tjnet
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-08-16 12:29 . 2013-12-22 11:13    699568    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2014-08-16 12:29 . 2013-12-22 11:13    71344    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2014-07-10 11:00 . 2012-11-14 18:40    414520    ----a-w-    c:\windows\system32\drivers\aswsp.sys
2014-07-10 10:59 . 2013-10-23 12:14    192352    ----a-w-    c:\windows\system32\drivers\aswVmm.sys
2014-07-10 10:59 . 2012-11-14 18:40    57800    ----a-w-    c:\windows\system32\drivers\aswTdi.sys
2014-07-10 10:59 . 2012-11-14 18:40    779536    ----a-w-    c:\windows\system32\drivers\aswsnx.sys
2014-07-10 10:59 . 2014-04-27 11:14    24184    ----a-w-    c:\windows\system32\drivers\aswHwid.sys
2014-07-10 10:59 . 2013-10-23 12:14    49944    ----a-w-    c:\windows\system32\drivers\aswRvrt.sys
2014-07-10 10:59 . 2013-10-23 12:14    67824    ----a-w-    c:\windows\system32\drivers\aswmonflt.sys
2014-07-10 10:59 . 2012-11-14 18:40    55112    ----a-w-    c:\windows\system32\drivers\aswrdr.sys
2014-07-10 10:59 . 2014-07-10 10:59    43152    ----a-w-    c:\windows\avastSS.scr
2014-07-10 10:59 . 2012-11-14 18:36    276432    ----a-w-    c:\windows\system32\aswBoot.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2014-07-10 10:59    578240    ----a-w-    c:\program files\AVAST Software\Avast\ashShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"cdloader"="c:\documents and settings\Ellen Curtis\Application Data\mjusbsp\cdloader2.exe" [2014-07-04 51592]
"LightShot"="c:\documents and settings\Ellen Curtis\Local Settings\Application Data\Skillbrains\lightshot\Lightshot.exe" [2014-07-01 226560]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-15 1404928]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-06-16 221184]
"HostManager"="c:\program files\Common Files\AOL\1139404097\ee\AOLSoftware.exe" [2008-06-24 41824]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
"RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2005-08-24 26112]
"AvastUI.exe"="c:\program files\AVAST Software\Avast\AvastUI.exe" [2014-08-01 4085896]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2013-05-01 421888]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2004-06-16 11:03    81920    -c--a-w-    c:\program files\Common Files\InstallShield\UpdateService\issch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12    1695232    ----a-w-    c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2013-05-01 07:59    421888    ----a-w-    c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2009-03-10 23:34    148888    -c--a-w-    c:\program files\Java\jre6\bin\jusched.exe
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\WINDOWS\\system32\\mshta.exe"=
"c:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLAcsd.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AOL\\1139404097\\ee\\aolsoftware.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"=
"c:\\Documents and Settings\\Ellen Curtis\\Application Data\\mjusbsp\\magicJack.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
.
R0 aswRvrt;avast! Revert;c:\windows\system32\drivers\aswRvrt.sys [10/23/2013 8:14 AM 49944]
R0 aswVmm;avast! VM Monitor;c:\windows\system32\drivers\aswVmm.sys [10/23/2013 8:14 AM 192352]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswsnx.sys [11/14/2012 2:40 PM 779536]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswsp.sys [11/14/2012 2:40 PM 414520]
R2 aswHwid;avast! HardwareID;c:\windows\system32\drivers\aswHwid.sys [4/27/2014 7:14 AM 24184]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswmonflt.sys [10/23/2013 8:14 AM 67824]
S2 HPSupportSolutionsFrameworkService;HP Support Solutions Framework Service;c:\program files\HP\Common\HPSupportSolutionsFrameworkService.exe [12/17/2013 1:03 PM 46904]
S2 YouTubeAcceleratorService;YouTubeAcceleratorService;c:\progra~1\YOUTUB~1\YouTubeAcceleratorService.exe -start -scm --> c:\progra~1\YOUTUB~1\YouTubeAcceleratorService.exe -start -scm [?]
.
Contents of the 'Scheduled Tasks' folder
.
2014-08-26 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-12-22 12:29]
.
2014-08-26 c:\windows\Tasks\At1.job
- c:\program files\HP\HP Deskjet 1000 J110 series\Bin\HPCustPartic.exe [2012-10-02 10:57]
.
2014-08-26 c:\windows\Tasks\At2.job
- c:\program files\HP\HP Deskjet 1000 J110 series\Bin\HPCustPartic.exe [2012-10-02 10:57]
.
2014-08-26 c:\windows\Tasks\At3.job
- c:\program files\HP\HP Deskjet 1000 J110 series\Bin\HPCustPartic.exe [2012-10-02 10:57]
.
2014-08-24 c:\windows\Tasks\At4.job
- c:\program files\HP\HP Deskjet 1000 J110 series\Bin\HPCustPartic.exe [2012-10-02 10:57]
.
2014-08-26 c:\windows\Tasks\At5.job
- c:\program files\HP\HP Deskjet 1000 J110 series\Bin\HPCustPartic.exe [2012-10-02 10:57]
.
2014-08-26 c:\windows\Tasks\At6.job
- c:\program files\HP\HP Deskjet 1000 J110 series\Bin\HPCustPartic.exe [2012-10-02 10:57]
.
2014-08-26 c:\windows\Tasks\At7.job
- c:\program files\HP\HP Deskjet 1000 J110 series\Bin\HPCustPartic.exe [2012-10-02 10:57]
.
2014-08-24 c:\windows\Tasks\At8.job
- c:\program files\HP\HP Deskjet 1000 J110 series\Bin\HPCustPartic.exe [2012-10-02 10:57]
.
2014-08-26 c:\windows\Tasks\avast! Emergency Update.job
- c:\program files\AVAST Software\Avast\AvastEmUpdate.exe [2014-07-10 10:58]
.
2014-08-26 c:\windows\Tasks\Microsoft Windows XP End of Service Notification Logon.job
- c:\windows\system32\xp_eos.exe [2014-04-28 01:59]
.
2014-08-08 c:\windows\Tasks\Microsoft Windows XP End of Service Notification Monthly.job
- c:\windows\system32\xp_eos.exe [2014-04-28 01:59]
.
2014-01-13 c:\windows\Tasks\SmartDefrag.job
- c:\program files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe [2009-08-15 13:22]
.
2014-08-26 c:\windows\Tasks\SMW_UpdateTask_Time_333436333333383536302d3437415a556c2a3223346c41.job
- c:\windows\system32\wscript.exe [2004-08-10 11:24]
.
2014-08-26 c:\windows\Tasks\SPBIW_UpdateTask_Time_333436333333383536302d3437415a556c2a3223346c41.job
- c:\windows\system32\wscript.exe [2004-08-10 11:24]
.
2014-08-26 c:\windows\Tasks\update-S-1-5-21-2000842942-2030117052-2025758272-1006.job
- c:\program files\Skillbrains\Updater\Updater.exe [2014-08-26 22:44]
.
2014-08-26 c:\windows\Tasks\update-sys.job
- c:\program files\Skillbrains\Updater\Updater.exe [2014-08-26 22:44]
.
.
------- Supplementary Scan -------
.
uStart Page = https://www.yahoo.com?fr=hp-avast&type=avastbcl
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = https://www.yahoo.com?fr=hp-avast&type=avastbcl
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
Trusted Zone: turbotax.com
TCP: DhcpNameServer = 75.75.76.76 75.75.75.75
FF - ProfilePath - c:\documents and settings\Ellen Curtis\Application Data\Mozilla\Firefox\Profiles\d4ba2dcf.default-1408992152562\
FF - prefs.js: browser.startup.homepage - hxxp://google.com/
.
- - - - ORPHANS REMOVED - - - -
.
SafeBoot-MCODS
MSConfigStartUp-DellSupportCenter - c:\program files\Dell Support Center\bin\sprtcmd.exe
MSConfigStartUp-DXDllRegExe - dxdllreg.exe
MSConfigStartUp-swg - c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
AddRemove-AOL Toolbar 5.0 - c:\program files\AOL\AOL Toolbar 5.0\uninstall.exe
AddRemove-WebCyberCoach_wtrb - c:\program files\WebCyberCoach\b_Dell\WCC_Wipe.exe WebCyberCoach ext\wtrb
AddRemove-YouTube Accelerator - c:\program files\YouTube Accelerator\YTAUninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2014-08-26 10:06
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(936)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\AVAST Software\Avast\AvastSvc.exe
c:\progra~1\COMMON~1\AOL\ACS\AOLacsd.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\wanmpsvc.exe
c:\documents and settings\Ellen Curtis\Local Settings\Application Data\Skillbrains\lightshot\5.1.4.6\Lightshot.exe
c:\windows\system32\wbem\unsecapp.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2014-08-26  10:17:40 - machine was rebooted
ComboFix-quarantined-files.txt  2014-08-26 14:17
.
Pre-Run: 17,695,641,600 bytes free
Post-Run: 17,817,104,384 bytes free
.
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
.
- - End Of File - - 9B23DB5DA598615B3DE27760A2BBB7F9
B16A2359F4962B0C622D81A1C1F4B703
 



#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:51 AM

Posted 26 August 2014 - 11:58 AM


Hello prxcz

You have been down here to puerto rico before?

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 prxcz

prxcz
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:East Coast USA
  • Local time:09:51 AM

Posted 26 August 2014 - 01:42 PM

Closest we've been is Andros Island, Bahamas.  Have a friend from Puerto Rico that cooked a whole pig with mofongo and other great side dishes.  They said Lechon is best in PR.

 

Shut down browsers and programs.  Disabled anti-virus and dragged CFScript.txt into ComboFix.exe.  Below is the log file.  Computer still running great but haven't used it very much yet.

 

ComboFix 14-08-24.01 - Ellen Curtis 08/26/2014  14:06:00.2.1 - x86
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.766.392 [GMT -4:00]
Running from: c:\documents and settings\Ellen Curtis\My Documents\Downloads\ComboFix.exe
Command switches used :: c:\documents and settings\Ellen Curtis\Desktop\CFScript.txt
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
.
(((((((((((((((((((((((((   Files Created from 2014-07-26 to 2014-08-26  )))))))))))))))))))))))))))))))
.
.
2014-08-26 17:58 . 2014-08-26 17:59    --------    d-----w-    c:\documents and settings\Ellen Curtis\Application Data\Notepad++
2014-08-26 17:58 . 2014-08-26 17:58    --------    d-----w-    c:\program files\Notepad++
2014-08-26 14:42 . 2014-08-26 14:42    --------    d-----w-    c:\program files\Malwarebytes Anti-Malware
2014-08-26 14:42 . 2014-08-26 14:42    --------    d-----w-    c:\documents and settings\All Users\Application Data\Malwarebytes
2014-08-26 14:42 . 2014-05-12 11:26    53208    ----a-w-    c:\windows\system32\drivers\mbamchameleon.sys
2014-08-26 14:42 . 2014-05-12 11:25    23256    ----a-w-    c:\windows\system32\drivers\mbam.sys
2014-08-26 12:41 . 2014-08-26 12:41    --------    d-----w-    c:\program files\Skillbrains
2014-08-26 12:41 . 2014-05-03 03:45    145792    ----a-w-    c:\documents and settings\Ellen Curtis\Local Settings\Application Data\downloader.exe
2014-08-26 12:41 . 2014-08-26 12:41    --------    d-----w-    c:\documents and settings\Ellen Curtis\Local Settings\Application Data\Skillbrains
2014-08-26 11:44 . 2014-08-26 11:44    --------    d-----w-    c:\windows\ERUNT
2014-08-26 11:22 . 2010-08-30 12:34    536576    ----a-w-    c:\windows\system32\sqlite3.dll
2014-08-26 11:16 . 2014-08-26 11:26    --------    d-----w-    C:\AdwCleaner
2014-08-25 19:48 . 2014-08-25 19:53    --------    d-----w-    C:\FRST
2014-08-25 15:46 . 2014-08-25 15:46    172032    ----a-w-    c:\windows\system32\AniGIF.ocx
2014-08-25 13:16 . 2014-08-25 13:16    --------    d-----w-    c:\documents and settings\Ellen Curtis\Local Settings\Application Data\Installer
2014-08-25 13:15 . 2014-08-25 13:15    --------    d-----w-    c:\documents and settings\Ellen Curtis\Local Settings\Application Data\CrashRpt
2014-08-21 17:33 . 2014-08-21 17:37    --------    d-----w-    c:\documents and settings\Ellen Curtis\Local Settings\Application Data\Adobe
2014-07-28 09:51 . 2014-07-28 09:51    --------    d-----w-    c:\documents and settings\Ellen Curtis\Local Settings\Application Data\tjnet
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-08-16 12:29 . 2013-12-22 11:13    699568    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2014-08-16 12:29 . 2013-12-22 11:13    71344    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2014-07-10 11:00 . 2012-11-14 18:40    414520    ----a-w-    c:\windows\system32\drivers\aswsp.sys
2014-07-10 10:59 . 2013-10-23 12:14    192352    ----a-w-    c:\windows\system32\drivers\aswVmm.sys
2014-07-10 10:59 . 2012-11-14 18:40    57800    ----a-w-    c:\windows\system32\drivers\aswTdi.sys
2014-07-10 10:59 . 2012-11-14 18:40    779536    ----a-w-    c:\windows\system32\drivers\aswsnx.sys
2014-07-10 10:59 . 2014-04-27 11:14    24184    ----a-w-    c:\windows\system32\drivers\aswHwid.sys
2014-07-10 10:59 . 2013-10-23 12:14    49944    ----a-w-    c:\windows\system32\drivers\aswRvrt.sys
2014-07-10 10:59 . 2013-10-23 12:14    67824    ----a-w-    c:\windows\system32\drivers\aswmonflt.sys
2014-07-10 10:59 . 2012-11-14 18:40    55112    ----a-w-    c:\windows\system32\drivers\aswrdr.sys
2014-07-10 10:59 . 2014-07-10 10:59    43152    ----a-w-    c:\windows\avastSS.scr
2014-07-10 10:59 . 2012-11-14 18:36    276432    ----a-w-    c:\windows\system32\aswBoot.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2014-07-10 10:59    578240    ----a-w-    c:\program files\AVAST Software\Avast\ashShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"cdloader"="c:\documents and settings\Ellen Curtis\Application Data\mjusbsp\cdloader2.exe" [2014-07-04 51592]
"LightShot"="c:\documents and settings\Ellen Curtis\Local Settings\Application Data\Skillbrains\lightshot\Lightshot.exe" [2014-07-01 226560]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-15 1404928]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-06-16 221184]
"HostManager"="c:\program files\Common Files\AOL\1139404097\ee\AOLSoftware.exe" [2008-06-24 41824]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
"RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2005-08-24 26112]
"AvastUI.exe"="c:\program files\AVAST Software\Avast\AvastUI.exe" [2014-08-01 4085896]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2013-05-01 421888]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2004-06-16 11:03    81920    -c--a-w-    c:\program files\Common Files\InstallShield\UpdateService\issch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12    1695232    ----a-w-    c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2013-05-01 07:59    421888    ----a-w-    c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2009-03-10 23:34    148888    -c--a-w-    c:\program files\Java\jre6\bin\jusched.exe
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\WINDOWS\\system32\\mshta.exe"=
"c:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLAcsd.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AOL\\1139404097\\ee\\aolsoftware.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"=
"c:\\Documents and Settings\\Ellen Curtis\\Application Data\\mjusbsp\\magicJack.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
.
R0 aswRvrt;avast! Revert;c:\windows\system32\drivers\aswRvrt.sys [10/23/2013 8:14 AM 49944]
R0 aswVmm;avast! VM Monitor;c:\windows\system32\drivers\aswVmm.sys [10/23/2013 8:14 AM 192352]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswsnx.sys [11/14/2012 2:40 PM 779536]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswsp.sys [11/14/2012 2:40 PM 414520]
R2 aswHwid;avast! HardwareID;c:\windows\system32\drivers\aswHwid.sys [4/27/2014 7:14 AM 24184]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswmonflt.sys [10/23/2013 8:14 AM 67824]
S2 HPSupportSolutionsFrameworkService;HP Support Solutions Framework Service;c:\program files\HP\Common\HPSupportSolutionsFrameworkService.exe [12/17/2013 1:03 PM 46904]
S2 YouTubeAcceleratorService;YouTubeAcceleratorService;c:\progra~1\YOUTUB~1\YouTubeAcceleratorService.exe -start -scm --> c:\progra~1\YOUTUB~1\YouTubeAcceleratorService.exe -start -scm [?]
.
Contents of the 'Scheduled Tasks' folder
.
2014-08-26 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-12-22 12:29]
.
2014-08-26 c:\windows\Tasks\At1.job
- c:\program files\HP\HP Deskjet 1000 J110 series\Bin\HPCustPartic.exe [2012-10-02 10:57]
.
2014-08-26 c:\windows\Tasks\At2.job
- c:\program files\HP\HP Deskjet 1000 J110 series\Bin\HPCustPartic.exe [2012-10-02 10:57]
.
2014-08-26 c:\windows\Tasks\At3.job
- c:\program files\HP\HP Deskjet 1000 J110 series\Bin\HPCustPartic.exe [2012-10-02 10:57]
.
2014-08-26 c:\windows\Tasks\At4.job
- c:\program files\HP\HP Deskjet 1000 J110 series\Bin\HPCustPartic.exe [2012-10-02 10:57]
.
2014-08-26 c:\windows\Tasks\At5.job
- c:\program files\HP\HP Deskjet 1000 J110 series\Bin\HPCustPartic.exe [2012-10-02 10:57]
.
2014-08-26 c:\windows\Tasks\At6.job
- c:\program files\HP\HP Deskjet 1000 J110 series\Bin\HPCustPartic.exe [2012-10-02 10:57]
.
2014-08-26 c:\windows\Tasks\At7.job
- c:\program files\HP\HP Deskjet 1000 J110 series\Bin\HPCustPartic.exe [2012-10-02 10:57]
.
2014-08-26 c:\windows\Tasks\At8.job
- c:\program files\HP\HP Deskjet 1000 J110 series\Bin\HPCustPartic.exe [2012-10-02 10:57]
.
2014-08-26 c:\windows\Tasks\avast! Emergency Update.job
- c:\program files\AVAST Software\Avast\AvastEmUpdate.exe [2014-07-10 10:58]
.
2014-08-26 c:\windows\Tasks\Microsoft Windows XP End of Service Notification Logon.job
- c:\windows\system32\xp_eos.exe [2014-04-28 01:59]
.
2014-08-08 c:\windows\Tasks\Microsoft Windows XP End of Service Notification Monthly.job
- c:\windows\system32\xp_eos.exe [2014-04-28 01:59]
.
2014-08-26 c:\windows\Tasks\SMW_UpdateTask_Time_333436333333383536302d3437415a556c2a3223346c41.job
- c:\windows\system32\wscript.exe [2004-08-10 11:24]
.
2014-08-26 c:\windows\Tasks\SPBIW_UpdateTask_Time_333436333333383536302d3437415a556c2a3223346c41.job
- c:\windows\system32\wscript.exe [2004-08-10 11:24]
.
2014-08-26 c:\windows\Tasks\update-S-1-5-21-2000842942-2030117052-2025758272-1006.job
- c:\program files\Skillbrains\Updater\Updater.exe [2014-08-26 22:44]
.
2014-08-26 c:\windows\Tasks\update-sys.job
- c:\program files\Skillbrains\Updater\Updater.exe [2014-08-26 22:44]
.
.
------- Supplementary Scan -------
.
uStart Page = https://www.yahoo.com?fr=hp-avast&type=avastbcl
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = https://www.yahoo.com?fr=hp-avast&type=avastbcl
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
Trusted Zone: turbotax.com
TCP: DhcpNameServer = 75.75.76.76 75.75.75.75
FF - ProfilePath - c:\documents and settings\Ellen Curtis\Application Data\Mozilla\Firefox\Profiles\d4ba2dcf.default-1408992152562\
FF - prefs.js: browser.startup.homepage - hxxp://google.com/
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2014-08-26 14:25
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(2740)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\mshtml.dll
c:\windows\system32\msls31.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2014-08-26  14:31:20
ComboFix-quarantined-files.txt  2014-08-26 18:31
ComboFix2.txt  2014-08-26 14:17
.
Pre-Run: 17,663,213,568 bytes free
Post-Run: 17,676,345,344 bytes free
.
- - End Of File - - 5AA83ADB0129B595B1A946EAD6FD71F4
B16A2359F4962B0C622D81A1C1F4B703
 



#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
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  • Gender:Male
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  • Local time:09:51 AM

Posted 26 August 2014 - 02:05 PM


Hello prxcz

every Christmas you can find it everywhere

I would like to see a report that combofix makes.

extra combofix report
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok
copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 prxcz

prxcz
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:East Coast USA
  • Local time:09:51 AM

Posted 26 August 2014 - 02:09 PM

Adobe Flash Player 14 Plugin
Adobe Reader 7.1.0
avast! Free Antivirus
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
Critical Update for Windows Media Player 11 (KB959772)
Dell Driver Reset Tool
Dell System Restore
EarthLink setup files
GdiplusUpgrade
Google Earth
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB981793)
HP Deskjet 1000 J110 series Basic Device Software
HP Deskjet 1000 J110 series Help
HP Deskjet 1000 J110 series Product Improvement Study
HP Support Solutions Framework
HP Update
Intel® Extreme Graphics 2 Driver
Intel® PRO Network Adapters and Drivers
Intel® PROSet for Wired Connections
Internet Explorer Default Page
J2SE Runtime Environment 5.0 Update 10
Java 2 Runtime Environment, SE v1.4.2_03
Java™ 6 Update 12
Lightshot-5.1.4.6
magicJack
Malwarebytes Anti-Malware version 2.0.2.1012
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office File Validation Add-In
Microsoft Office Professional Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 31.0 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Notepad++
overland
QuickTime
RealPlayer Basic
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft Windows (KB2564958)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2909210)
Security Update for Windows Internet Explorer 8 (KB2936068)
Security Update for Windows Internet Explorer 8 (KB2964358)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB2834904-v2)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219-v2)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135-v2)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2780091)
Security Update for Windows XP (KB2802968)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2820917)
Security Update for Windows XP (KB2834886)
Security Update for Windows XP (KB2847311)
Security Update for Windows XP (KB2850869)
Security Update for Windows XP (KB2859537)
Security Update for Windows XP (KB2862152)
Security Update for Windows XP (KB2862330)
Security Update for Windows XP (KB2862335)
Security Update for Windows XP (KB2864063)
Security Update for Windows XP (KB2868038)
Security Update for Windows XP (KB2868626)
Security Update for Windows XP (KB2876217)
Security Update for Windows XP (KB2876331)
Security Update for Windows XP (KB2892075)
Security Update for Windows XP (KB2893294)
Security Update for Windows XP (KB2898715)
Security Update for Windows XP (KB2900986)
Security Update for Windows XP (KB2914368)
Security Update for Windows XP (KB2916036)
Security Update for Windows XP (KB2922229)
Security Update for Windows XP (KB2929961)
Security Update for Windows XP (KB2930275)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982665)
SiteAid Freeware
Smart Defrag 1.20
Stamps.com
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2749655)
Update for Windows XP (KB2904266)
Update for Windows XP (KB2934207)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows Rights Management Client Backwards Compatibility SP2
Windows Rights Management Client with Service Pack 2
Windows XP Service Pack 3
WordPerfect Office 12
 



#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
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  • Location:Puerto rico
  • Local time:09:51 AM

Posted 26 August 2014 - 02:29 PM

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader 7.1.0
      Internet Explorer Default Page
      J2SE Runtime Environment 5.0 Update 10
      Java 2 Runtime Environment, SE v1.4.2_03
      Java™ 6 Update 12


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
  • Clean Out Temp Files
    • This small application you may want to keep and use once a week to keep the computer clean.

      Download CCleaner from here CCleaner
      • Run the installer to install the application.
      • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
      • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
      • Click Run Cleaner.
      • Close CCleaner.
    : Malwarebytes' Anti-Malware :


    I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a threat scan for me now

    1.On the Dashboard, click the 'Update Now >>' link
    2.After the update completes, click the 'Scan Now >>' button.
    Or, on the Dashboard, click the Scan Now >> button.
    3.If an update is available, click the Update Now button.
    4.A Threat Scan will begin.
    5.When the scan is complete, if there have been detections, click "Quarantine all" to allow MBAM to clean what was detected.
    6.In most cases, a restart will be required.
    7.Wait for the prompt to restart the computer to appear, then click on Yes.

    Get the report

    1.After the restart once you are back at your desktop, open MBAM once more.
    2.Click on the History tab at the top
    3. Click on the Application Logs at the left
    4.Double click on the scan log which shows the Date and time of the scan just performed.
    5.Click 'Export'.
    6.Click 'Text file (*.txt)'
    7.In the Save File dialog box which appears, click on Desktop.
    8.In the File name: box type a name for your scan log.
    9.A message box named 'File Saved' should appear stating "Your file has been successfully exported".
    10.Click Ok
    11. Attach that saved log to your next reply.


    Download HijackThis
    • Go Here to download HijackThis program
    • Save HijackThis to your desktop.
    • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
    • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
    • copy and paste hijackthis report into the topic
    "information and logs"
    • In your next post I need the following
      • Log From MBAM
      • report from Hijackthis
      • let me know of any problems you may have had
      • How is the computer doing now?
    Gringo

Edited by gringo_pr, 26 August 2014 - 02:33 PM.

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#14 prxcz

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Posted 26 August 2014 - 02:38 PM

Will do.  My other desktop is getting jealous.  I'll take care of all the above and report back when complete.



#15 gringo_pr

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Posted 26 August 2014 - 04:40 PM

no problem


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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