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67 Ie Windows....


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#1 neil_s

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Posted 05 June 2006 - 05:13 AM

Hi

One of the computers here has been "malfunctioning" for the past few days. Symptons, apart from the slowness of everything, include;


Can't connect to the internet although over 60 windows collate in the system tray.

Disk cleanup stalls, and also can't boot in safe mode to run it. Have tried start>run>cleanmgr but this doesn't get going either.

Have managed to run Norton, Ad-aware & Spybot, although as I can't connect, I can't get updates. Nothing much found on any.


Various error messages;

"MPRAPI.dll not found" - comes up when trying to update Ad-aware & also when trying to run Taskmanager to see what is running.

"CCID_E~2.htm does not exist" - when trying to manually delete Temporary Internet Files.

"Path 3.33 does not exist" - comes up randomly.


The pc in question is one of 4 in a small business (I am using the one from my office), and the others are not affected.

Windows XP
Packard Bell
AMD Athlon - XP 2200+
1.80 GHz
368mb of ram

Any help or advice would be greatly appreciated, and apologies if this is in the wrong forum.

Many Thanks

Neil

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#2 Enthusiast

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Posted 05 June 2006 - 07:03 AM

60 Windows open and minimize to the start tray?


If you do not already have these freeware aps installed on your computer, you can get them at the following sites:

*AdAware SE: http://www.majorgeeks.com/download506.html

*Spybot S&D: http://www.safer-networking.org/en/index.html


That sounds like a virus or other malware.

Run both Adaware and Spybot Search and Destroy from safe mode, if you can, updating each program’s malware definitions before you scan and allowing both to fix what they find.

If you do not already have these freeware aps installed on your computer, you can get them at the following sites:

*AdAware SE: http://www.majorgeeks.com/download506.html

*Spybot S&D: http://www.safer-networking.org/en/index.html

If you cannot use or download them go to the next step. Hopefully you will be able to download Hijack This. (If you can't, try it in safe mode with networking)

Go to the link to download Hijack This (later in this post), and install it directly on the root drive which is usually C: Do not install it in any temp folder.

Next step:
I suggest you post a “HijackThis” log for expert assistance with your probable malware infection.

Read the pinned post in our “HijackThis” forum,
here
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Carefully read and follow all directions explicitly.

Following instructions create a HJT log, and POST THE HJT LOG YOU CREATED IN OUR HJT FORUM – not in this forum,
at this link.
http://www.bleepingcomputer.com/forums/posthjtlog.html
Include the specs for your computer (ie, processor, amount of RAM, brand or motherboard, etc, and briefly describe the problem you are experiencing.)

Unless you are expert at editing the registry, Do not use the Hijack This program to try to fix anything by yourself as even what may seem to be a small mistake can render your operating system inoperable.
Some files when in the correct folder for them may be fine while in another may be malware hiding.


A member of our expert HJT Team will analyze your log, make recommendations and offer assistance, walking you through the complete repair process.

It may take a period of time to get a response to the log you posted because the members of our HJT Team are kept very busy.
Please be patient as this team is manned by volunteers. They will help you in order received as soon as possible.

NOTE
Once you have posted your HJT log, please DO NOT make any additional posts in the HJT forum thread you created until you get a response from a member of our HJT expert team, and do not make any changes to your system (changes, including any attempted repairs, will make your computer to be different than displayed in the log you posted and therefore make your log inaccurate).

The first criteria the HJT Team has when looking for logs that need replies are posts showing 0 replies. If you make an additional post, it will show as having 1 reply.
A team member, looking for a new log that requires help might well assume another HJT Team member is already assisting you and might not open the thread to respond.

So, post your HJT Log in our HJT Forum (not here in this forum) and wait for a response from a HJT team member.

#3 neil_s

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Posted 05 June 2006 - 08:36 AM

Thanks for this. I'm currently running "stinger" on that pc, and will then run HJT and post on the given forum.

Many thanks

Neil

#4 Enthusiast

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Posted 05 June 2006 - 08:56 AM

Very good.

If you want more web based scans here they are:

( you must use IE as these scans use Active X)

Kaspersky Anti-Virus Web Scanner
http://www.kaspersky.com/service?chapter=161739400#betatest
and
File scanner and virus scanner
http://www.kaspersky.com/scanforvirus


Panda Activescan
http://www.pandasoftware.com/activescan/co...n_principal.htm
http://www.pandasoftware.com/products/activescan.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx.

Avast Online scan
http://onlinescan.avast.com/

F Secure online scan
http://support.f-secure.com/ols/start.html

More AV scans:
http://security.symantec.com

http://housecall.trendmicro.com

http://www.coledata.com/virusalert.htm

http://www.cybertechhelp.com/html/misc/av.php

http://www.pandasoftware.es/activescan/activescan-com.asp
http://www.ravantivirus.com/scan/

http://www.bitdefender.com/




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