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Please help! computer wont connect to internet!? "dns server not found"


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#1 Nick_593

Nick_593

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Posted 25 August 2014 - 05:41 AM

Hi guys, please help! my computer wont connect to internet and is saying "dns server not found". I have tried several restore points, and resetting the router, but the problem persists.

The problem seems to have occurred after I started using an Ethernet cable, but I don't know if this is related? I am worried that the computer may have a virus however

 

I don't know how to fix this problem as I am not too good with computer, however the internet is running in safe mode (I am able to write this/ yet very slowly..).

Mobile phones are working fine.

 

Does anyone know how to solve this issues?

 

Please help.

Thanks

 

Computer: HP Envy M6

Windows 8


Edited by Nick_593, 25 August 2014 - 07:42 AM.


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