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safe computer cleaning program


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7 replies to this topic

#1 david teachman

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Posted 25 August 2014 - 02:43 AM

is there a safe way to clean computer...i.e viruses etc?



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#2 cutpasted

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Posted 25 August 2014 - 05:16 AM

Ccleaner is the first thing that comes to my mind. It will help with junk files for sure. As for viruses, get Avast antivirus, I use it and so far I had no problems with my computer safety.



#3 david teachman

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Posted 25 August 2014 - 06:19 AM

yes i use avast, it shows a bunch of files that cant be repaired etc



#4 cmptrgy

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Posted 25 August 2014 - 07:15 AM

For malware (viruses etc.) protection use a real-time paid for program

--- Take the time to understand how it works

--- Some programs have more features than others but basically understanding how to use your paid for subscription is very important

--- Is your Avast the free or paid version?

--- Since your Avast report shows "a bunch of files that can't be repaired" can you post a txt file of the results?

--- I don't have Avast, but I'm hoping you can do that

--- Is Avast the only malware protection program you have?

Then have a "2nd opinion" malware protection program and put it to good use

--- Malwarebytes free comes to my mind http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/

--- If it helps you, it's worth paying for it; I believe there are still lifetime licenses available online, check out Amazon

Also ensure you know what your Firewall is

There's more to be implemented for proper computer protection and then maintenance should be part of the picture also

There are enough free programs available but it requires a computer be maintained and protected manually

--- Not many people that I know are willing to do that but we can provide recommendations if you wish

Let us know how it turns out



#5 noknojon

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Posted 25 August 2014 - 07:29 AM

Hello David -

If the problem is minor, or you are not sure how bad, please post to Am I Infected forum area.

 

If the problem is known to be serious (ignore all small-talk ideas) and follow this -

 

 

Please follow the instructions in ==>This Prep Guide<== starting at Step 6.

Once the proper logs are created, then make a NEW TOPIC and post it to the ==>Malware Removal Area<== Not backhere.

Note - Please be sure to include a description of your computer issues and what you have done to try to resolve them.

If you cannot produce any of the logs, then please create the new topic anyway, include the information that you were unable to produce the logs and why, along with a description of your computer issues.

Please do not ever run ComboFix unless a Malware Response Team Member instructs you to do so.

 

Thank You -



#6 david teachman

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Posted 25 August 2014 - 07:38 AM

Hello David -

If the problem is minor, or you are not sure how bad, please post to Am I Infected forum area.

 

If the problem is known to be serious (ignore all small-talk ideas) and follow this -

 

 

Please follow the instructions in ==>This Prep Guide<== starting at Step 6.

Once the proper logs are created, then make a NEW TOPIC and post it to the ==>Malware Removal Area<== Not backhere.

Note - Please be sure to include a description of your computer issues and what you have done to try to resolve them.

If you cannot produce any of the logs, then please create the new topic anyway, include the information that you were unable to produce the logs and why, along with a description of your computer issues.

Please do not ever run ComboFix unless a Malware Response Team Member instructs you to do so.

 

Thank You -

thank you



#7 noknojon

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Posted 25 August 2014 - 07:48 AM

You are Welcome.

 

As it is late here Australia, I can not start your topic, but if you post to Am I Infected first, someone will pick it up soon.

 

Malware Removal Logs area usually takes a bit longer due to the Experts being very exact in their jobs. (can be a day or 2)

 

Regards -



#8 Queen-Evie

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Posted 26 August 2014 - 10:42 AM

David, now that you have posted logs here http://www.bleepingcomputer.com/forums/t/545671/am-i-infected/ in Malware Removal Logs

Please refrain from asking for further help from other members or staff until the Malware Removal Team has checked your posted log. The Malware Removal Team work very hard to investigate a unique solution to your problem and you will receive individual expert assistance. This takes time and effort so we ask you to please be patient while waiting for assistance and NOT to make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member. Any modifications you make on your own can result in system changes which may not show it the log you already posted. Further, following advice outside of that post may cause confusion for the team member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

The Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean. If you followed any other advice already, please ensure you inform the Malware Removal Team Team Helper when they respond to assist you with your log. This will help them know what has been done and they probably will ask for an updated log.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

If HelpBot replies to your topic, please follow Step One so it will report your topic to the team members.

Since Malware Removal Logs take precedence over all other forums, this topic is closed.




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