Posted 24 August 2014 - 08:14 AM
A pretty simple one, or so I'm hoping!
My mother-in-law has just bought a new laptop that has Windows 8.1 and it is connected to her printer, an Epson stylus sx125. I was just trying to check the ink levels in the printer and couldn't figure out how to.
I did some googling and followed the advice on the Epson website, which essentially says go to Control Panel > Hardware > Devices and Printers and the right click on the printer which brings up a menu next to the cursor. It then says to click on Printer Preferences and then this will produce a pop up window.
All good so far.
There then suggest there should be three tabs of this window, one of which is titled Maintenance, and the from there I can check ink levels.
Here's the problem. The pop up window has only one tab titled Layout or something similar.
Been round in circles trying to figure out why I can't even see the Maintenance tab, let alone the access it!
Any help much appreciated.
Thanks for your time.