I am working on a Toshiba Satellite L875D laptop. When I got it, it would not boot at all. The owner never made any backups of data or restore discs. I am trying to do a clean install as the recovery system portion does not work either. I ran memtest and it passes.
I ordered media from toshiba and they sent it on a USB stick and this system will not boot from USB. So I am trying to load with a Dell installation disc to at least get it to do something.
The first time it loaded and gave me the screen to do a repair. But it never loads nor recognizes any drives. Which is what (with my limited knowledge) seems to be the problem. It doesn't know where the primary partition is, it sees nothing.
So then I tried to do a complete clean install. Gets as far as choosing what language, click on next and it just sits there with the little circle spinning.
Any suggestions would be wonderful. Especially any that could help me get her files (family photos) off the thing before any destructive action.
I'm at a loss here.
Thanks in advance.
OH, is there a way to take the USB media and transfer it to a DVD?