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Surfvox + google custom searches persistance


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3 replies to this topic

#1 KyoZ

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Posted 23 August 2014 - 06:26 PM

Hello,

 

Recently I've installed windows 8 and I'm probably Infected With some adw/malware

These are persistance, They stay after running jrt/adw/sas/mbam.

 

What are the options for me? And what can i do myself to remove these.

I get surfvox.com as startpage + when i typ in the URL bar and search it opens up with Google custom searches.

 

OS: Windows 8.1

 

Kind regards,

 

-KyoZ


Edited by KyoZ, 23 August 2014 - 06:28 PM.


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#2 KyoZ

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Posted 24 August 2014 - 07:37 AM

This is still open. Does anyone have some time to help me?



#3 Jo*

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Posted 24 August 2014 - 09:06 AM

:welcome:

Hello KyoZ,

my name is Jo and I will help you with your computer problems.


Please follow these guidelines:
  • Logs can take a while to research, so please be patient.
  • Read and follow the instructions in the sequence they are posted.
  • print or copy & save instructions.
  • back up all your private data / important files on another (external) drive before using our tools.
  • Do not install / uninstall any applications, unless otherwise instructed.
  • Use only that tools you have been instructed to use.
  • Copy and Paste the log files inside your post, unless otherwise instructed.
  • Ask for clarification, if you have any questions.
  • Stay with this topic til you get the all clean post.
  • My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

***


1. Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    Vista / Windows 7/8 users right-click and select Run As Administrator.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

***


2. Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system, download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right-click FRST / FSRT64 then click "Run as administrator" (XP users: click run after receipt of Windows Security Warning - Open File).
  • When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • When finished, it will produce a log called FRST.txt in the same directory the tool was run from.
  • Please copy and paste the log in your next reply.
Note 2: The first time the tool is run it generates another log (Addition.txt - also located in the same directory the tool was run from). Please also paste that, along with the FRST.txt into your next reply.



***


Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#4 Jo*

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Posted 28 August 2014 - 12:45 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.





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