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Opening Chrome gets Error 404 for ig/redirectdomain? etc


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21 replies to this topic

#1 aodh

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Posted 23 August 2014 - 06:12 PM

Hi.  I have a Windows 7 laptop that recently started getting an Error 404 when I first start up Chrome.  I get a 404 page from Google that says:

404.  That's an error.  

The requested URL /ig/redirectodomain?brand=SNNT&bmod=SNNT was not found on this server. 

That's all we know.

The URL in the address bar is "www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT". 

 

I can change the URL to google.com or whatever, and everything from that point seems to be fine.  It just happens when I first start up Chrome. 

 

I use FIrefox mainly, and it doesn't seem to be affected.  Internet Explorer isn't either.  Just Chrome, so far as I can tell. 

 

Am I infected?  What do I do?


Edited by aodh, 23 August 2014 - 06:12 PM.


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#2 Broni

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Posted 23 August 2014 - 07:30 PM

Welcome aboard p22002758.gif

 

Reinstall Chrome...
If you want to save your bookmarks...
How to Backup Bookmarks in Google Chrome
 

  • Close all Chrome windows and tabs.
  • Go to the Start menu > Control Panel. (Windows 8 users: Learn how to access the Control Panel)
  • Click Programs and Features.
  • Double-click Google Chrome.
  • Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, by selecting the "Also delete your browsing data" checkbox.

Install fresh copy.


My Website

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#3 aodh

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Posted 23 August 2014 - 08:13 PM

Thank you Broni.  That worked fine. 

 

Was the problem caused by some sort of malware?  Do you have any idea what it was, and how I can avoid getting it again in the future?  Is Chrome prone to such problems?



#4 Broni

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Posted 23 August 2014 - 08:24 PM

Good news :)

 

If you wish we can run some checks...

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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#5 aodh

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Posted 23 August 2014 - 10:55 PM

I'm going to download, run, and post results of each tool one at a time.  I'll post a new reply for each.  Here is the first one:

 

Results from SecurityCheck.exe

 

 Results of screen317's Security Check version 0.99.87  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Avira Desktop   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 67  
 Adobe Flash Player 14.0.0.145  
 Adobe Reader XI  
 Mozilla Firefox (31.0)
 Google Chrome 36.0.1985.143  
````````Process Check: objlist.exe by Laurent````````  
 Avira Antivir avgnt.exe
 Avira Antivir avguard.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 



#6 aodh

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Posted 23 August 2014 - 10:58 PM

Log from Farbar Service Scanner (FSS):

 

Farbar Service Scanner Version: 21-07-2014
Ran by edu (administrator) on 23-08-2014 at 22:57:55
Running from "C:\Users\edu\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****



#7 aodh

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Posted 23 August 2014 - 11:03 PM

MiniToolBox output:

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by edu (administrator) on 23-08-2014 at 23:01:55
Running from "C:\Users\edu\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Atheros AR9287 Wireless Network Adapter = Wireless Network Connection (Connected)
Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
TAP-Win32 Adapter OAS = Local Area Connection 2 (Media disconnected)
TAP-Windows Adapter V9 = Local Area Connection 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : fuego
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : TAP-Windows Adapter V9
   Physical Address. . . . . . . . . : 00-FF-F8-68-2A-A8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : TAP-Win32 Adapter OAS
   Physical Address. . . . . . . . . : 00-FF-E7-F5-B5-33
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 2A-81-58-EF-B6-06
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 2C-81-58-C0-08-F8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros AR9287 Wireless Network Adapter
   Physical Address. . . . . . . . . : 2C-81-58-EF-B6-06
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::f994:b00:e8e7:8021%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.127.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, August 23, 2014 5:02:55 PM
   Lease Expires . . . . . . . . . . : Sunday, August 24, 2014 10:24:36 PM
   Default Gateway . . . . . . . . . : 192.168.127.1
   DHCP Server . . . . . . . . . . . : 192.168.127.1
   DHCPv6 IAID . . . . . . . . . . . : 352331358
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-FB-21-B5-00-24-BE-B7-A8-B4
   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       192.168.127.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : inoship.com
   Description . . . . . . . . . . . : Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
   Physical Address. . . . . . . . . : 00-24-BE-B7-A8-B4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{E7F5B533-0E8B-4105-89B8-7987AA7BCC92}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F8682AA8-2892-4E11-B391-326475B59754}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:47c:2cde:5252:af66(Preferred)
   Link-local IPv6 Address . . . . . : fe80::47c:2cde:5252:af66%16(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{27177434-9A5F-4164-A513-AEA0DE7A79B3}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{2F73DCE4-4155-4351-A0B8-5D5F66293778}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C58FA801-0B3A-4411-A678-4058FE682410}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.inoship.com:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  google-public-dns-a.google.com
Address:  8.8.8.8

Name:    google.com
Addresses:  2607:f8b0:4000:805::1007
      74.125.227.194
      74.125.227.200
      74.125.227.199
      74.125.227.193
      74.125.227.195
      74.125.227.196
      74.125.227.192
      74.125.227.201
      74.125.227.198
      74.125.227.197
      74.125.227.206


Pinging google.com [74.125.227.196] with 32 bytes of data:
Reply from 74.125.227.196: bytes=32 time=20ms TTL=53
Reply from 74.125.227.196: bytes=32 time=26ms TTL=53

Ping statistics for 74.125.227.196:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum = 26ms, Average = 23ms
Server:  google-public-dns-a.google.com
Address:  8.8.8.8

Name:    yahoo.com
Addresses:  206.190.36.45
      98.138.253.109
      98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=61ms TTL=46
Reply from 206.190.36.45: bytes=32 time=61ms TTL=46

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 61ms, Maximum = 61ms, Average = 61ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 19...00 ff f8 68 2a a8 ......TAP-Windows Adapter V9
 18...00 ff e7 f5 b5 33 ......TAP-Win32 Adapter OAS
 15...2a 81 58 ef b6 06 ......Microsoft Virtual WiFi Miniport Adapter
 13...2c 81 58 c0 08 f8 ......Bluetooth Device (Personal Area Network)
 11...2c 81 58 ef b6 06 ......Atheros AR9287 Wireless Network Adapter
 10...00 24 be b7 a8 b4 ......Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
  1...........................Software Loopback Interface 1
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
 24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
 23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
 25...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #7
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.127.1    192.168.127.2     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
    192.168.127.0    255.255.255.0         On-link     192.168.127.2    281
    192.168.127.2  255.255.255.255         On-link     192.168.127.2    281
  192.168.127.255  255.255.255.255         On-link     192.168.127.2    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.127.2    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.127.2    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 16     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 16     58 2001::/32                On-link
 16    306 2001:0:9d38:6abd:47c:2cde:5252:af66/128
                                    On-link
 11    281 fe80::/64                On-link
 16    306 fe80::/64                On-link
 16    306 fe80::47c:2cde:5252:af66/128
                                    On-link
 11    281 fe80::f994:b00:e8e7:8021/128
                                    On-link
  1    306 ff00::/8                 On-link
 16    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 09 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 09 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/23/2014 06:32:26 PM) (Source: Application Error) (User: )
Description: Faulting application name: VCAgent.exe, version: 8.4.1.6110, time stamp: 0x53a92acd
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a
Exception code: 0xe0434352
Fault offset: 0x000000000000940d
Faulting process id: 0x14ec
Faulting application start time: 0xVCAgent.exe0
Faulting application path: VCAgent.exe1
Faulting module path: VCAgent.exe2
Report Id: VCAgent.exe3

Error: (08/23/2014 06:32:24 PM) (Source: .NET Runtime) (User: )
Description: Application: VCAgent.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
Stack:
   at System.Linq.Enumerable.First[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.Collections.Generic.IEnumerable`1<System.__Canon>)
   at Solution.InferenceEngineCore.Reasoners.BaseReasoner.GetScheduleFromUserContext()
   at Solution.InferenceEngineCore.InferenceEngine.InferenceEngine.GetPersistedSchedule()
   at Solution.InferenceEngineBL.ModuleInit.ProvideQueryResponse(VAIOCareToolkit.PubSub.CrossPluginCommandXME)
   at VAIOCareToolkit.App.CrossModuleCommunication`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Ask(System.__Canon, System.Action`1<VAIOCareToolkit.App.CrossModuleCallbackData[]>)
   at Solution.SchedulerBL.ActionManager.ScheduleBuilder.Initialize(Solution.ServiceCore.Contracts.ISchedule)
   at Solution.SchedulerBL.ActionManager.ActionManager.Initialize()
   at Solution.SchedulerBL.ModuleInit.OnCrossPluginCommand(VAIOCareToolkit.PubSub.CrossPluginCommandXME)
   at VAIOCareToolkit.App.CrossModuleCommunication`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Publish(System.__Canon)
   at Solution.InferenceEngineBL.ModuleInit.InitializeWatchers()
   at Solution.InferenceEngineBL.ModuleInit.InitializePostLoadPlugins(VAIOCareToolkit.PubSub.PluginLoadXME)
   at VAIOCareToolkit.App.CrossModuleCommunication`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Publish(System.__Canon)
   at VAIOCareToolkit.App.BaseBootstrapper.PluginInitialization(System.ComponentModel.Composition.Hosting.AggregateCatalog)
   at VAIOCareToolkit.App.BaseBootstrapper.InitializePluginsInThread(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart(System.Object)

Error: (08/23/2014 06:26:12 PM) (Source: USER_ESRV_SVC) (User: )
Description: Unable To Open The ESRV Service.

Error: (08/23/2014 06:26:12 PM) (Source: USER_ESRV_SVC) (User: )
Description: Unable To Open The ESRV Service.

Error: (08/23/2014 06:26:12 PM) (Source: USER_ESRV_SVC) (User: )
Description: Unable To Open The ESRV Service.

Error: (08/23/2014 06:26:12 PM) (Source: USER_ESRV_SVC) (User: )
Description: Unable To Open The ESRV Service.

Error: (08/23/2014 06:25:46 PM) (Source: USER_ESRV_SVC) (User: )
Description: Unable To Open The ESRV Service.

Error: (08/23/2014 06:25:46 PM) (Source: USER_ESRV_SVC) (User: )
Description: Unable To Open The ESRV Service.

Error: (08/23/2014 06:25:46 PM) (Source: USER_ESRV_SVC) (User: )
Description: Unable To Open The ESRV Service.

Error: (08/23/2014 06:25:46 PM) (Source: USER_ESRV_SVC) (User: )
Description: Unable To Open The ESRV Service.


System errors:
=============
Error: (08/23/2014 06:27:30 PM) (Source: Service Control Manager) (User: )
Description: The Energy Server Service service terminated with the following error:
%%268439612

Error: (08/23/2014 05:02:58 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Upnp Server 10 service to connect.

Error: (08/20/2014 07:48:07 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Upnp Server 10 service to connect.

Error: (08/20/2014 06:22:00 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Upnp Server 10 service to connect.

Error: (08/20/2014 06:17:52 PM) (Source: Service Control Manager) (User: )
Description: The Intel® System Behavior Tracker Collector Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (08/20/2014 06:04:45 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Upnp Server 10 service to connect.

Error: (06/28/2014 09:06:52 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Upnp Server 10 service to connect.

Error: (06/28/2014 07:36:53 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Upnp Server 10 service to connect.

Error: (06/28/2014 06:01:34 PM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80004005

Error: (06/28/2014 05:59:10 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Upnp Server 10 service to connect.


Microsoft Office Sessions:
=========================


 Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
=========================== Installed Programs ============================
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.08) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
Alps Pointing-device for VAIO (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version:  - ALPS ELECTRIC CO., LTD.)
ArcSoft Magic-i Visual Effects 2 (HKLM-x32\...\{7BB90344-0647-468E-925A-7F69F7983421}) (Version: 2.0.1.85 - ArcSoft)
ArcSoft WebCam Companion 3 (HKLM-x32\...\{DE8AAC73-6D8D-483E-96EA-CAEDDADB9079}) (Version: 3.0.21.193 - ArcSoft)
Avira Free Antivirus (HKLM-x32\...\Avira AntiVir Desktop) (Version: 14.0.6.552 - Avira)
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
BitKinex (HKLM-x32\...\{A7CE3C9E-78B4-4855-8D24-5CDF498E31F9}) (Version: 3.2.3 - Barad-Dur, LLC.)
CCleaner (HKLM\...\CCleaner) (Version: 4.16 - Piriform)
Cisco WebEx Meetings (HKCU\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Corel WinDVD (HKLM-x32\...\{5C1F18D2-F6B7-4242-B803-B5A78648185D}) (Version: 10.0.5.538 - Corel Inc.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 2.10.28 - Dropbox, Inc.)
EPSON Connect version 1.0 (HKLM-x32\...\EPSON Connect_is1) (Version: 1.0 - Epson America Inc.)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.6.3.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM-x32\...\{116DBCAF-9544-4592-9156-AC99F6C2D426}) (Version: 3.10.0016 - Seiko Epson Corporation)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.42.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM-x32\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WF-3640 Series Printer Uninstall (HKLM\...\EPSON WF-3640 Series) (Version:  - SEIKO EPSON Corporation)
Epson WF-3640 User’s Guide version 1.0 (HKLM-x32\...\UsersGuideEpson WF-3640 User’s Guide_is1) (Version: 1.0 - )
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.6.0 - SEIKO EPSON CORPORATION)
Evernote (HKLM-x32\...\{F761359C-9CED-45AE-9A51-9D6605CD55C4}) (Version: 3.5.0.545 - Evernote Corp.)
GDR 5520 for SQL Server 2008 (KB2977321) (HKLM-x32\...\KB2977321) (Version: 10.3.5520.0 - Microsoft Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 36.0.1985.143 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{C1E3DFE7-4EAD-3E9E-A826-E06055BA5921}) (Version: 5.4.2.18903 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Gpg4win (2.2.1) (HKLM-x32\...\GPG4Win) (Version: 2.2.1 - The Gpg4win Project)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.0.1014 - Intel Corporation)
Intel® Turbo Boost Technology Driver (HKLM-x32\...\{D6C630BF-8DBB-4042-8562-DC9A52CB6E7E}) (Version: 01.00.00.1030 - Intel Corporation)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217040FF}) (Version: 7.0.670 - Oracle)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LibreOffice 4.1 Help Pack (English (United States)) (HKLM-x32\...\{56764D4E-FDC1-4002-8019-4DB0DC975403}) (Version: 4.1.2.3 - The Document Foundation)
LibreOffice 4.3.0.4 (HKLM-x32\...\{5C005E2A-AEAE-4DF7-B7CA-1E6DCDD2AEA4}) (Version: 4.3.0.4 - The Document Foundation)
Media Gallery (HKLM-x32\...\{DD88F979-FA58-41AC-980C-A6E1A82B61D9}) (Version: 1.1.0.10210 - Sony Corporation)
Media Gallery (x32 Version: 1.1.0.10210 - Sony Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Suite Activation Assistant (HKLM-x32\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2008 (HKLM-x32\...\Microsoft SQL Server 10 Release) (Version:  - Microsoft Corporation)
Microsoft SQL Server 2008 (x32 Version:  - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Browser (HKLM-x32\...\{C688457E-03FD-4941-923B-A27F4D42A7DD}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft SQL Server 2008 Common Files (x32 Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Database Engine Services (x32 Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Database Engine Shared (x32 Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Native Client (HKLM\...\{2738C4AA-420E-4E13-ADEF-B5AB250E3EF1}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft SQL Server 2008 RsFx Driver (x32 Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Setup Support Files  (HKLM-x32\...\{5D60AB1A-2409-4829-83D4-0972856D885A}) (Version: 10.3.5520.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM-x32\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{0826F9E4-787E-481D-83E0-BC6A57B056D5}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{67E03279-F703-408F-B4BF-46B5FC8D70CD}) (Version: 9.7.0621 - Microsoft Corporation)
Mozilla Firefox 31.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 31.0 (x86 en-US)) (Version: 31.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NVIDIA 3D Vision Driver 327.02 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 327.02 - NVIDIA Corporation)
NVIDIA Control Panel 327.02 (Version: 327.02 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 327.02 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 327.02 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.26.4 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.26.4 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.133.889 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.13.2702 - NVIDIA Corporation) Hidden
NVIDIA Update 1.14.17 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 1.14.17 - NVIDIA Corporation)
NVIDIA Update Components (Version: 1.14.17 - NVIDIA Corporation) Hidden
Oasis2Service (HKLM-x32\...\{E50FC5DB-7CBD-407D-A46E-0C13E45BC386}) (Version: 1.0.4 - DDNi)
OpenVPN 2.3.2-I003  (HKLM\...\OpenVPN) (Version: 2.3.2-I003 - )
OpenVPN Client (HKLM-x32\...\{072A5217-8165-4AB7-8366-36CB3245DB60}) (Version: 1.5.6 - OpenVPN Technologies)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PMB (HKLM-x32\...\{B6A98E5F-D6A7-46FB-9E9D-1F7BF443491C}) (Version: 5.0.00.10260 - Sony Corporation)
PMB VAIO Edition Guide (HKLM-x32\...\InstallShield_{88C252C8-A7EE-4B60-BF74-8E5919A8048F}) (Version: 1.0.00.09250 - Sony Corporation)
PMB VAIO Edition Guide (x32 Version: 1.0.00.09250 - Sony Corporation) Hidden
PMB VAIO Edition plug-in (Click to Disc) (HKLM-x32\...\InstallShield_{4DCEA9C1-4D6E-41BF-A854-28CFA8B56DBF}) (Version: 3.0.01.11230 - Sony Corporation)
PMB VAIO Edition plug-in (Click to Disc) (x32 Version: 3.0.01.11230 - Sony Corporation) Hidden
PMB VAIO Edition plug-in (VAIO Image Optimizer) (HKLM-x32\...\InstallShield_{1873FFC1-FDCB-47E1-B7C7-F418211E3530}) (Version: 1.0.00.10150 - Sony Corporation)
PMB VAIO Edition plug-in (VAIO Image Optimizer) (x32 Version: 1.0.00.10150 - Sony Corporation) Hidden
PMB VAIO Edition plug-in (VAIO Movie Story) (HKLM-x32\...\InstallShield_{B25563A0-41F4-4A81-A6C1-6DBC0911B1F3}) (Version: 2.0.01.12010 - Sony Corporation)
PMB VAIO Edition plug-in (VAIO Movie Story) (x32 Version: 2.0.01.12010 - Sony Corporation) Hidden
PuTTY version 0.63 (HKLM-x32\...\PuTTY_is1) (Version: 0.63 - Simon Tatham)
PVSonyDll (Version: 1.00.0001 - NVIDIA Corporation) Hidden
QuickBooks Financial Center (HKLM-x32\...\{0F962B79-D0DC-40D9-96BA-ED1355120CBA}) (Version: 1.30.0000 - Intuit Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6045 - Realtek Semiconductor Corp.)
Remote Keyboard (x32 Version: 1.1.1.07060 - Sony Corporation) Hidden
Remote Play with PlayStation 3 (x32 Version: 1.1.0.15071 - Sony Corporation) Hidden
Roxio Central Audio (x32 Version: 3.8.0 - Roxio) Hidden
Roxio Central Copy (x32 Version: 3.8.0 - Roxio) Hidden
Roxio Central Core (x32 Version: 3.8.0 - Roxio) Hidden
Roxio Central Data (x32 Version: 3.8.0 - Roxio) Hidden
Roxio Central Tools (x32 Version: 3.8.0 - Roxio) Hidden
Roxio Easy Media Creator 10 LJ (HKLM-x32\...\{537BF16E-7412-448C-95D8-846E85A1D817}) (Version: 10.3 - Roxio)
Roxio Easy Media Creator Home (x32 Version: 10.3.183 - Roxio) Hidden
Service Pack 3 for SQL Server 2008 (KB2546951) (HKLM-x32\...\KB2546951) (Version: 10.3.5500.0 - Microsoft Corporation)
Setting Utility Series (HKLM-x32\...\{A7DA438C-2E43-4C20-BFDA-C1F4A6208558}) (Version: 5.1.0.11200 - Sony Corporation)
Setup_msm_VCMS_x64 (Version: 2.6.0.06040 - Sony Corporation) Hidden
Setup_msm_VOFS_x64 (Version: 2.4.0.16010 - Sony Corporation) Hidden
Setup_VEP_x64_Contain_SSDB (Version: 3.9.30.19080 - Sony Corporation) Hidden
Skype™ 6.3 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.3.107 - Skype Technologies S.A.)
SmartWi Connection Utility (HKLM-x32\...\{9B5F85CA-90D4-4AFC-BB37-32477FD0D2B9}) (Version: 4.9.4.20091005.2246 - Sony)
Software Updater (HKLM-x32\...\{A737E18A-5171-40D0-8034-7DD243420081}) (Version: 4.1.1 - SEIKO EPSON CORPORATION)
SOHLib Merge Module (x32 Version: 2.2.0.11240 - Sony Corporation) Hidden
Sony Home Network Library (HKLM-x32\...\{A6B90666-2A1F-49E8-A40E-27EAAD11C096}) (Version: 2.2.0.13270 - Sony Corporation)
Sony Home Network Library (x32 Version: 2.0.1.10160 - Sony Corporation) Hidden
Sql Server Customer Experience Improvement Program (x32 Version: 10.3.5500.0 - Microsoft Corporation) Hidden
TAP-Windows 9.9.2 (HKLM\...\TAP-Windows) (Version: 9.9.2 - )
TigerVNC v1.3.0 (20130704) (HKLM-x32\...\TigerVNC_is1) (Version: 1.3.0 - TigerVNC project)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
VAIO - Remote Keyboard (HKLM-x32\...\{7396FB15-9AB4-4B78-BDD8-24A9C15D2C65}) (Version: 1.1.0.07060 - Sony Corporation)
VAIO - Remote Play with PlayStation®3 (HKLM-x32\...\{07441A52-E208-478A-92B7-5C337CA8C131}) (Version: 1.1.0.15071 - Sony Corporation)
VAIO Care (HKLM\...\{55A60C1D-BEBF-4249-BFB2-F4E5C2E77988}) (Version: 8.4.1.07021 - Sony Corporation)
VAIO Content Metadata Intelligent Analyzing Manager (HKLM\...\{F8B40DB4-FD07-4368-AA57-34F2B0839683}) (Version: 3.9.20.08110 - Sony Corporation)
VAIO Content Metadata Intelligent Analyzing Manager (x32 Version: 3.7.0.14191 - Sony Corporation) Hidden
VAIO Content Metadata Intelligent Network Service Manager (HKLM\...\{725D5BA4-E9FA-452B-8CF5-D7E5F8055C71}) (Version: 3.9.20.08110 - Sony Corporation)
VAIO Content Metadata Manager Settings (HKLM\...\{8FE3CF66-4484-4D39-B47D-DEBBA173619D}) (Version: 3.9.20.08110 - Sony Corporation)
VAIO Content Metadata XML Interface Library (HKLM\...\{97C58294-36D8-4594-8A49-7AB4AE096504}) (Version: 3.9.20.08110 - Sony Corporation)
VAIO Content Monitoring Settings (HKLM-x32\...\{06C05B90-2127-4933-8ABA-61833BDE13FA}) (Version: 2.6.0.13120 - Sony Corporation)
VAIO Control Center (HKLM-x32\...\{72042FA6-5609-489F-A8EA-3C2DD650F667}) (Version: 4.1.1.07160 - Sony Corporation)
VAIO Data Restore Tool (HKLM-x32\...\{57B955CE-B5D3-495D-AF1B-FAEE0540BFEF}) (Version: 1.2.0.09150 - Sony Corporation)
VAIO Data Restore Tool (x32 Version: 1.2.0.09150 - Sony Corporation) Hidden
VAIO DVD Menu Data (HKLM-x32\...\{596BED91-A1D8-4DF1-8CD1-1C777F7588AC}) (Version: 2.0.00.09240 - Sony Corporation)
VAIO Entertainment Platform (HKLM-x32\...\{0489D044-6386-4BDF-9F98-577D60CF79DD}) (Version: 3.9.30.19080 - Sony Corporation)
VAIO Event Service (HKLM-x32\...\{C7477742-DDB4-43E5-AC8D-0259E1E661B1}) (Version: 5.1.0.11300 - Sony Corporation)
VAIO Hardware Diagnostics (x32 Version: 3.9.1 - Sony Corporation) Hidden
VAIO Health Report (HKLM-x32\...\VAIO Health Report1.0) (Version: 1.0 - Sony Electronics)
VAIO Help and Support (HKLM-x32\...\{DB1C9CB7-DF65-4991-BD17-71BF9CD15BA0}) (Version: 10.00.1029 - Sony Corporation)
VAIO Media plus (HKLM-x32\...\{8DE50158-80AA-4FF2-9E9F-0A7C46F71FCD}) (Version: 2.0.1.10160 - Sony Corporation)
VAIO Media plus Opening Movie (HKLM-x32\...\{6BF03C88-C06A-48DC-B9A1-FE72B24E5FA9}) (Version: 2.0.0.07030 - Sony Corporation)
VAIO Messenger (HKLM-x32\...\VAIO Messenger) (Version: 2.0.550.0 - DDNi)
VAIO Movie Story Template Data (HKLM-x32\...\InstallShield_{6FA8BA2C-052B-4072-B8E2-2302C268BE9E}) (Version: 2.0.00.09240 - Sony Corporation)
VAIO Movie Story Template Data (x32 Version: 2.0.00.09240 - Sony Corporation) Hidden
VAIO OOBE and Startup Assistant (HKLM-x32\...\{1B500D37-E7CF-480B-8054-8A563594EC4E}) (Version: 2.00.1110 - Sony Corporation)
VAIO Original Function Settings (HKLM-x32\...\{04EAE65A-CDCF-480F-B754-5C3A9364239C}) (Version: 2.4.0.19040 - Sony Corporation)
VAIO Personalization Manager (HKLM\...\{BAD9A7B0-FA18-4247-A6F5-BDCF64B40C4C}) (Version: 3.0.2.05260 - Sony Corporation)
VAIO Power Management (HKLM-x32\...\{803E4FA5-A940-4420-B89D-A8BC2E160247}) (Version: 5.0.0.11300 - Sony Corporation)
VAIO Survey (HKLM-x32\...\{34B37A74-125E-4406-87BA-E4BD3D097AE5}) (Version: 6.00.1028 - Sony Corporation)
VAIO Transfer Support (HKLM-x32\...\{5DDAFB4B-C52E-468A-9E23-3B0CEEB671BF}) (Version: 1.1.2.06030 - Sony Corporation)
VAIO Update (HKLM-x32\...\{9FF95DA2-7DA1-4228-93B7-DED7EC02B6B2}) (Version: 7.0.0.14270 - Sony Corporation)
VAIO Wallpaper Contents (HKLM-x32\...\{D60F97EC-EF06-4E1E-B0D1-C2CBABA62FA3}) (Version: 2.0.0.06010 - Sony Corporation)
VAIO Window Organizer (HKLM-x32\...\{6D320CE8-79EB-4D45-8C6D-DEF74D84B49A}) (Version: 2.0.0.08280 - Sony Corporation)
VD64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden
VU5x64 (Version: 1.1.0 - Sony Corporation ) Hidden
VU5x86 (x32 Version: 1.0.0 - Sony Corporation ) Hidden
VU5x86 (x32 Version: 1.1.0 - Sony Corporation ) Hidden
WIDCOMM Bluetooth Software (HKLM\...\{9E9D49A4-1DF4-4138-B7DB-5D87A893088E}) (Version: 6.2.1.500 - Broadcom Corporation)
Windows Driver Package - Broadcom Bluetooth  (09/09/2009 6.2.0.9405) (HKLM\...\930E4792BDAEAFB62A9514EE7578775658A5D07C) (Version: 09/09/2009 6.2.0.9405 - Broadcom)
Windows Driver Package - Broadcom HIDClass  (07/28/2009 6.2.0.9800) (HKLM\...\3BA80AB4C7E9F8497C115C844953A3D4BEB84D21) (Version: 07/28/2009 6.2.0.9800 - Broadcom)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Sync (HKLM-x32\...\{B10914FD-8812-47A4-85A1-50FCDE7F1F33}) (Version: 14.0.8117.416 - Microsoft Corporation)
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Yahoo! Detect (HKLM-x32\...\YTdetect) (Version:  - )
Yahoo! Messenger (HKLM-x32\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)
Yahoo! Software Update (HKLM-x32\...\Yahoo! Software Update) (Version:  - )
Yahoo! Toolbar (HKLM-x32\...\Yahoo! Companion) (Version:  - Yahoo! Inc.)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 54%
Total physical RAM: 4078.07 MB
Available physical RAM: 1852.89 MB
Total Pagefile: 8154.32 MB
Available Pagefile: 5164.69 MB
Total Virtual: 4095.88 MB
Available Virtual: 3975.21 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:456.99 GB) (Free:398.63 GB) NTFS

========================= Users: ========================================

User accounts for \\FUEGO

Administrator            edu                      Guest                    
UpdatusUser              

========================= Restore Points ==================================

20-08-2014 23:12:39 Installed Java 7 Update 67
21-08-2014 00:22:09 Windows Update
21-08-2014 21:51:00 Windows Update
22-08-2014 05:00:43 Installed LibreOffice 4.3.0.4
23-08-2014 23:25:02 Installed VAIO Care.
24-08-2014 03:28:56 Installed FAX Utility

**** End of log ****
 



#8 aodh

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Posted 23 August 2014 - 11:35 PM

Malwarebytes log.  Note, your intructions said to attach the log txt file to my post, but I don't see how to do that.  It found no threats, and no restart was required.

 

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 8/23/2014
Scan Time: 11:14:12 PM
Logfile:
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.08.24.01
Rootkit Database: v2014.08.21.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: edu

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 384679
Time Elapsed: 12 min, 44 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)



#9 aodh

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Posted 23 August 2014 - 11:59 PM

MBAR logs:

 

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org

Database version: v2014.08.24.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17239
edu :: FUEGO [administrator]

8/23/2014 11:43:03 PM
mbar-log-2014-08-23 (23-43-03).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 385760
Time elapsed: 10 minute(s), 30 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

 

 

 

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17239

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.596000 GHz
Memory total: 4276166656, free: 1758429184

Downloaded database version: v2014.08.24.01
Canceled update
Downloaded database version: v2014.08.24.01
Canceled update
Downloaded database version: v2014.08.24.01
Downloaded database version: v2014.08.21.01
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: EE501426

Partition information:

    Partition 0 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 18192384

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 18194432  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 18399232  Numsec = 958371888

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...
Done!
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-18194432-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 



#10 aodh

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Posted 24 August 2014 - 12:06 AM

rkill log:

 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 08/24/2014 12:02:47 AM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * Cannot edit the HOSTS file.
 * Permissions could not be fixed. Use Hosts-perm.bat to fix permissions: http://www.bleepingcomputer.com/download/hosts-permbat/

Program finished at: 08/24/2014 12:05:19 AM
Execution time: 0 hours(s), 2 minute(s), and 32 seconds(s)
 



#11 aodh

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Posted 24 August 2014 - 12:13 AM

In the previous post, rkill couldn't edit the HOSTS file.  Avira stopped it, I believe.  The file appears default, and contains only comments.



#12 aodh

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Posted 24 August 2014 - 12:42 AM

Based on my own inexpert reading of the various logs, I think my laptop is boringly devoid of malware.  :)   So I still am curious how Chrome managed to pick up that redirect thing.  Could I have prevented it?



#13 Broni

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Posted 24 August 2014 - 12:15 PM

Couple more scans...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner.

  • Disable your antivirus program
  • Internet Explorer users - Click on this link to open ESET OnlineScan.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check "Enable detection of potentially unwanted applications".
  • Click Advanced settings and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark "Use custom proxy settings"
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#14 aodh

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Posted 24 August 2014 - 06:56 PM

TFC did not ask me to restart.  Here is the log:

 

 

Getting user folders.
 
Stopping running processes.
 
Emptying Temp folders.
 
 
User: All Users
 
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 134 bytes
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: DefaultAppPool
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 134 bytes
 
User: edu
->Temp folder emptied: 163635213 bytes
->Temporary Internet Files folder emptied: 6403346 bytes
->Java cache emptied: 17500496 bytes
->FireFox cache emptied: 29061436 bytes
->Google Chrome cache emptied: 6932580 bytes
->Flash cache emptied: 619 bytes
 
User: Public
 
User: UpdatusUser
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 134 bytes
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 608 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33298 bytes
%systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 761 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 67557 bytes
%systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 757 bytes
 
Emptying RecycleBin. Do not interrupt.
 
RecycleBin emptied: 0 bytes
Process complete!
 
Total Files Cleaned = 213.00 mb

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#15 aodh

aodh
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Posted 24 August 2014 - 07:07 PM

Log from AdwCleaner:

 

 

 

 

# AdwCleaner v3.308 - Report created 24/08/2014 at 19:01:03
# Updated 20/08/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : edu - FUEGO
# Running from : C:\Users\edu\Downloads\adwcleaner_3.308.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Partner

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{74F475FA-6C75-43BD-AAB9-ECDA6184F600}
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6DDA37BA-0553-499A-AE0D-BEBA67204548}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7D86A08B-0A8F-4BE0-B693-F05E6947E780}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08121C32A9C319F4CB0C11FF059552A4

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17239


-\\ Mozilla Firefox v31.0 (x86 en-US)

[ File : C:\Users\edu\AppData\Roaming\Mozilla\Firefox\Profiles\cvkrs51q.default\prefs.js ]


-\\ Google Chrome v36.0.1985.143

[ File : C:\Users\edu\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}

*************************

AdwCleaner[R0].txt - [3286 octets] - [24/08/2014 18:59:49]
AdwCleaner[S0].txt - [2997 octets] - [24/08/2014 19:01:03]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3057 octets] ##########
 






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