I hope you can follow this, I will try to explain in the fullest what is going on.
Windows 7, using waterfox... everything is always kept up to date...
Basic problem... one single facebook game I play gives me trouble but only once in a while. Most of the time I have trouble, other people do not. Despite this, I still believe it's at least partly on their end sometimes... What's also weird is that even when I'm the only one with issues, no computer in my house can reach their servers...
What happens is, when I try to load the game I get "server not found".
Server not found
Firefox can't find the server at www.raysns.com.
Check the address for typing errors such as ww.example.com instead of www.example.com
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Waterfox is permitted to access the Web.
The game is on facebook but on the servers at the above address. When I get the errors I try to visit that address directly in both waterfox and IE... same thing...Can't reach it. Meanwhile, it seems some friends can still get to the game. So, something just isn't working on my end OR something on my end isn't compatible with their servers... or? I don't know. It happens once in a while and most of the time resolves itself in less than a day. The only time it's a real bother is when there are timed events happening that I can't get into... It is just a game but, it gets frustrating...
The developers have been no help. They used to just tell me to clear the cache and cookies(even after I messaged them telling them I already did) but lately, they don't even respond to anything. So I'm not going to get any assistance from them...
Anyway... just now I tried reaching that server through IE and I noticed the error message was different than that in waterfox...
Well, it was similar but had the option to fix connection problems... So, I clicked that...and I saw this...
Contact your network administrator or Internet Service Provider
The DNS server may be experiencing problems. Windows Help and Support can provide information about DNS.
So, just for fun I started searching for "DNS server not found" to see if I could find anything related.
One or two pages I looked at talked about IPv4 and IPv6, and making sure they're both active.... (of course in one comment I read someone saying to NEVER have IPv6 active)
I know nothing about DNS or these IPv things.
What I do know is that I decided to go into the network settings and take a look around... and even though they're both enabled... I did notice that IPv6 says "no network access..."
I do not know if this has anything to do with my computer not reaching the server for that game... But, I'd sure like to figure out what the issue is and the more info I can provide, the better... right?
Let me know if you have any thoughts or would like any more info.
Edit: After not being able to get into the game for the past 12 hours or so, I am back in it again. Other people could get in while I couldn't... and yet, I did NOTHING, changed nothing, to get myself back in.
How much of this is issues on their part, or mine? I wonder if it is even possible to figure out...
Edited by millipede, 23 August 2014 - 01:32 PM.