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Just wondering

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#1 Adams369


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Posted 22 August 2014 - 02:19 PM

does anyone know if malwarebytes has ever caused an issue with windows 8 os. my laptop has some serious funny glitches to it and I literally have not installed anything but malwarebytes. it's a pretty excellent program that I have on all my systems. and even another laptop with windows 8 that has no issues.

Edited by Orange Blossom, 22 August 2014 - 02:43 PM.
Moved to General Security from Windows 8. ~ OB

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#2 Queen-Evie


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Posted 22 August 2014 - 02:33 PM

What are the glitches?

Have you tried uninstalling Malwarebytes to see if problems go away?

#3 quietman7


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Posted 22 August 2014 - 05:04 PM

When you're having issues with Malwarebytes, one of the solutions generally suggested by the Help Desk to try first is to uninstall/reinstall as follows:
* How to fully Uninstall/Reinstall Malwarebytes Anti-Malware - MBAM Clean Removal Process 2x
* How to fully Uninstall/Reinstall Malwarebytes Anti-Malware - MBAM Clean Removal Process 1.75

-- If using the Premium version, you will need to reactivate Malwarebytes' using the license ID and key you were sent by email. Make sure you save that information so it is readily available when reinstalling.
-- Launch the program and set the Protection and Registration. Then go to the UPDATE tab and check for updates if not done during installation.
-- Restart the computer again and verify that Malwarebytes is showing in the task tray if using the Premium version. Then setup any file exclusions that may be required in your Anti-Virus/Internet-Security/Firewall applications.

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