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COM Surrogate is eating too much memory for laptop to function.


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#1 prefect

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Posted 22 August 2014 - 12:42 PM

Yesterday I had a malware problem that I've more or less cleared up, but after spending a day staring at Task Manager, I've now seen why my computer runs out of memory and crashes about once every three days. COM Surrogate, whatever it is, keeps running and eating CPU and Memory, and now its at a point where I can't do much else before it crashes my computer. I can end the processes and get a few seconds of freed memory, but then they come right back, even when I'm doing nothing else.

 

I looked around for answers, and one suggested that it was due to reloading a media thumbnail on the desktop. I removed all icons but Recycle Bin and my virus check from the desktop, but nothing changed.

 

Can anyone help me or know how to fix this?



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#2 dicke

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Posted 23 August 2014 - 09:23 PM

Hi,

Have you run any other scans? MalwareBytes AntiMalware or SuperAntiSpyware - the free versions are good at finding things that don't qualify as viruses but, are real PITAs

Keep us posted


Stay well and surf safe [stay protected]

Dick E





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