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Stick in aptio setup utility


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#1 Kaesu21

Kaesu21

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Posted 22 August 2014 - 04:59 AM

Hi

I bought a new laptop (Asus x75a) and when I received it I turned it on and it went into the aptio setup utility so I set the time and date and went over to save and exit only to return to the same screen. I've restored defaults and loading optimised settings but it always returns to it.

I disabled secure boot and enabled csm and this time it loaded the asus screen and went to a black screen saying reboot and select proper boot device or insert boot media in selected boot device.

It should be preinstalled with win8 and no where in the user manuals does it detail the setup utility.

I've searched the web for a solution but I'm yet to find one. I've contacted the seller but I thought whilst I wait I would seek help here.

Any advise would be greatly appreciated

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#2 old rocker

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Posted 22 August 2014 - 07:38 AM

http://www.asus.com/us/Notebooks_Ultrabooks/X75A/

In the Appendix section of the User Manual...

http://dlcdnet.asus.com/pub/ASUS/nb/X75A/E_eManual_X75A_VER7748.pdf

under Operating System and Software are the System BIOS Settings details.

 

Possibly set the BIOS to Defaults then refer to the section Recovering Your Notebook PC Using Recovery Partition.

Perform a full factory recovery.

 

If it is a NEW laptop it should be covered under a Manufacturers Warranty and contacting ASUS support would be a good move.

2-year limited International hardware warranty. *different by country
On-line problem resolution through web interface (BIOS, Driver update)
OS (Windows® 7 ) install/uninstall consultation
Bundled software install/uninstall consultation
ASUS software supporting

 

http://www.asus.com/support/images/pdf/e8549_nb-warranty-card_148x105mm_final_0827.pdf






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