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Infinite black screen after Windows logo


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#1 Cryloc

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Posted 22 August 2014 - 02:31 AM

Hello! So recently I've been dealing with a lot of malware/trojans on my laptop, in any case after a scan/cleaning with adwcleaner and a restart the computer no longer boots, it sits up to the windows boot logo and afterwards is only a black screen (with movable cursor) 

So far I've attempted to run all versions of Safemode, same result. 

ANY help would be greatly appreciated, I do have sensitive information on the HDD so formatting isn't really an option I'd like to explore at this point in time.

Thank you


Edited by Cryloc, 22 August 2014 - 02:36 AM.


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#2 ElfBane

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Posted 22 August 2014 - 03:21 AM

Try to boot a Live Linux distro from a flashdrive or CD. If successful, that would definitely indicate HDD problems. You should also be able to retrieve your "sensitive information" from that drive before re-formatting.



#3 Cryloc

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Posted 22 August 2014 - 10:59 AM

Thanks for the help! Is there a preferred way of doing that? (linux distro/usb installer)



#4 ElfBane

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Posted 22 August 2014 - 12:53 PM

Here is a video ... http://www.youtube.com/watch?v=WEkgsY8dRVY .

 

Remember, you can't just copy the .iso file to CD/FD, it must burned.



#5 hamluis

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Posted 22 August 2014 - 01:16 PM

FWIW:  You must use an iso-burning program to burn the .iso file to CD.  Typical programs for such are IsoBurner, Imgburn, and others.

 

I have used Active@IsoBurner with success for this task.

 

You can also use Win 7 Built-In Function.

 

Louis



#6 Cryloc

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Posted 22 August 2014 - 08:32 PM

Thanks for the assistance, my problem is resolved. :)






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