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Can't run malwarebytes antimalware


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#1 BoredToDeath

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Posted 21 August 2014 - 11:56 PM

For the past few months, malwarebytes stopped working and will not run at all. Once I click the icon, the loading circle appears next to my mouse for a second or so and disappears. Nothing else happens except that chrome flashes on my desktop, though i'm not sure that's relevant. I have tried malwarebytes chameleon, re-installing, and renaming mbam.exe.

 

Any help would be much appreciated i really like malwarebytes.



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#2 quietman7

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Posted 22 August 2014 - 05:31 AM

Did you follow these instructions?

* How to fully Uninstall/Reinstall Malwarebytes Anti-Malware - MBAM Clean Removal Process 2x
* How to fully Uninstall/Reinstall Malwarebytes Anti-Malware - MBAM Clean Removal Process 1.75

You didn't indicate which version you are using.
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#3 BoredToDeath

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Posted 22 August 2014 - 02:40 PM

Thank you for responding, yes that fixed my problem. I wasn't aware that I needed a program to fully uninstall malwarebytes.

 

Thanks again.



#4 quietman7

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Posted 22 August 2014 - 02:58 PM

You're welcome.
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