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How do I find which version of Windows I am using? I think it


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#1 SearcySharon

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Posted 21 August 2014 - 01:19 PM

I think I have Windows 7 home...but can't figure out how to find out without logging off and restarting my computer.  The reason I ask is that after a year of no problems I cannot get from Yahoo, my homepage to Windows live to check my mail.  I can get just about everywhere else I visit except Windows live and Facebook.  Can someone help?



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#2 hamluis

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Posted 21 August 2014 - 01:24 PM

How to determine the version of Windows that is installed on a computer - http://www.bleepingcomputer.com/forums/topic372543.html .

 

Louis



#3 SearcySharon

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Posted 21 August 2014 - 01:30 PM

Thank you! It says I have Windows 7 Home Premium 64 bit. Should I start another post about how to solve my problem of not being able to get from Yahoo to Windows Live Mail?

Thank you!
Actually I can't get there from any page that I am able to open.

#4 hamluis

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Posted 21 August 2014 - 02:35 PM

What error messages are you getting when you try to access Windows Live Mail?

 

Have you ever NOT had this problem?

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis


Edited by hamluis, 21 August 2014 - 02:41 PM.


#5 SearcySharon

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Posted 21 August 2014 - 07:09 PM

No error message....just the "page cannot be displayed".  Never had this problem.  This computer isn't a year old yet.  I will follow your instructions and back soon!  Thank you.

 

S



#6 SearcySharon

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Posted 21 August 2014 - 07:38 PM

Operating System
 Windows 7 Home Premium 64-bit SP1
CPU
 Intel Core i5 3427U @ 1.80GHz 46 °C
 Ivy Bridge 22nm Technology
RAM
 6.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
 Acer MA51_HX (U3E1)
Graphics
 Generic PnP Monitor (1366x768@60Hz)
 Intel HD Graphics 4000 (Acer Incorporated [ALI])
Storage
 465GB Seagate ST500LT012-9WS142 ATA Device (SATA) 33 °C
 18GB SATA SSD ATA Device (SSD)
Optical Drives
 HL-DT-ST DVDRAM GU61N ATA Device
Audio
 High Definition Audio Device


Hope I did that right!



#7 jhayz

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Posted 21 August 2014 - 09:14 PM

Hi, while waiting for further suggestions from Hamluis, please see the links below.

 

https://ph.help.yahoo.com/kb/mail-classic/SLN3285.html?impressions=true

http://windows.microsoft.com/en-ph/windows-vista/troubleshoot-problems-with-windows-mail


Tekken
 


#8 SearcySharon

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Posted 22 August 2014 - 09:22 AM

Well, everything is working fine this morning.  I am wondering if it was my internet provider...or maybe yahoo and live were having problems.

 

Sharon



#9 hamluis

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Posted 22 August 2014 - 10:11 AM

As long as it's working properly...enjoy :).

 

If you have similar problems in the future, just post to this topic.

 

Happy computing :).

 

Louis



#10 SearcySharon

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Posted 22 August 2014 - 10:27 AM

Thanks....I will.   My computer is kind of freezing sometimes...I have to wait for it to catch up.  Whats up with that?



#11 hamluis

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Posted 22 August 2014 - 10:33 AM

If you post the data I requested (MiniToolBox and Speccy) above...we may be able to make some sense of that.

 

Louis






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