Hi! Thanks for being here!
I had some problems with my Dell laptop, XP system a year and a half ago. It ended by making the system boot up to the place where
you can deselect Load Start Up items. I select that every time and my system works fine, until this morning.
The screen looks different and I can't get to the internet. Makes it a down situation for me - I'm at the library now.
While it looks like it's booting to safe mode, it's not. I pressed F8 while booting up, and Normal XP Startup is selected.
Malware Bytes and Super Anti-Spyware- ran both this am. A.S had to download an update. There were lots of Ad tracking issues found, nothing else. I think after this is the first time I noticed the desktop looked different. In Super Anti-Spyware, "definitions updates failed."
Adobe Flash - this am I received a notification it was out of date - I let that download and then ran the installed ap.
On boot up now, when I get the System Config Utility, which is normal,I get "An access denied error was returned while attempting to change a service - you may need to log in using an Administrator account to make the specified changes."
On boot up, at the System Config Utility, on time I selected "load system services" and it didn't make any difference.
Avast - when I tried to run it it says "unable to start scan - there are no more endpoints available from the endpoint mapper. I think it's because my free trail is over. At the not working screen, the Fixnow button doesn't do anything and "start program" button doesn't work.
AWS cleaner on my desktop - when I click on it, it says "Avast self Protection module is enabled" and I can't go forward.
I appreciate any assistance you can give me!!!!
I will check back here in about an hour.
Edited by hamluis, 21 August 2014 - 12:50 PM.
Moved from XP to Am I Infected - Hamluis.