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Posted 21 August 2014 - 11:04 AM
Posted 21 August 2014 - 11:29 AM
Is there no one you can ask to download programs for you?
If this is a recent problem...a week or so....you could try a System Restore using a restore point just prior to the problem.
Tell us what Windows OS you are using....XP..7..8..? if you need instruction on how to use System Restore.
Try resetting Chrome.
Google Chrome gives you the option to reset your browser settings in one easy click. In some cases, programs that you install can change your Chrome settings without your knowledge. You may see additional extensions and toolbars or a different search engine. Resetting your browser settings will reset the unwanted changes caused by installing other programs. However, your saved bookmarks and passwords will not be cleared or changed.
Reset your browser settings:
Posted 21 August 2014 - 12:16 PM
Sometimes booting into Safe Mode with Networking will keep whatever process that is causing the problem from running.
Try that and let me know if that is the case.
Posted 21 August 2014 - 06:21 PM
Posted 21 August 2014 - 06:25 PM
Posted 21 August 2014 - 06:28 PM
Posted 21 August 2014 - 06:59 PM
Symantec uses that file....browser.exe...any chance you have Symantec installed on your comp?
Have you tried booting into safe mode with networking? If so, are you able to go online?
Do you have a good backup image stored anywhere of your hdd?
Have you thought about doing a clean reinstall of Windows?
Does your hdd still have the recovery partition with Win 7 original factory software or did you create a DVD when new or both?
Posted 21 August 2014 - 08:13 PM
Posted 21 August 2014 - 08:49 PM
Did you attempt to open the Firefox browser while in safe mode with networking? If so, were you able to view online sites?
Have you looked in the Add/ Remove list of installed programs for anything relating to Google? You may have a partial install
or corrupt install of Google Chrome. There are free programs that GC is offered during installs and you would need to uncheck...usually....
Stay in Safe Mode with Networking this time and do some more exploring. Do a search for Google. Attempt to go online with Firefox.
If you are able to go online then attempt a scan using Eset online scanner.
Posted 21 August 2014 - 09:19 PM
You can use any windows 7 computer to create a Repair Disc.
Using the disc you will be able to do an Image recovery using the image on the Recovery partition. That is if the CD-ROM is
usable to run the disc....
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