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Laptop c-r-a-w-l-i-n-g


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24 replies to this topic

#1 unicornlover442

unicornlover442

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Posted 21 August 2014 - 01:39 AM

I hope you can help me. My laptop is running extremely slow, on startup, browsing the web, trying to open files, pages not responsive, the mouse locking up, etc.etc. It was so bad last night I was literally to the point of almost picking it up and throwing it I was so frustrated.  I have AVG Anti-virus 2014 free and did have Malwarebytes AntiMalware up until 3 days ago when I tried to update it. After I updated it to version 2.02.1012 and attempted to run it, it began a prescan that just sat there, then finally began and ran for over 24 hours before I received the reply that it scanned 1247 items, 0 threats detected, but the items (such as Memory, etc) still displayed "pending". I removed the program, reinstalled it and continued to have the same problem with it. I tried to research some help articles on their forums but there were so many different troubleshooting tips that I didn't really know where to begin. I also have cc cleaner 4.36 and  Windows Defender Real Time Protection that is on. I have Windows 7 Home Premium 64 bit and use Chrome v.36.0.1985.143m. 



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#2 boopme

boopme

    To Insanity and Beyond


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Posted 21 August 2014 - 10:31 AM

Hello and welcome.. Lets see what we can get off of here.


Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



    Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
  • .
    .
    .
    ADW Cleaner

    Please download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
  • -- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).


    .

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  • .
    .
    .
    .
  • Last run ESET.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

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#3 unicornlover442

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Posted 29 October 2014 - 05:31 PM

Dear Global Moderator: So sorry it has taken this long to reply, however there have been several circumstances preventing me from doing this until now. I just upgraded my ram from 2gb to 4gb today, hoping that the response from my laptop would improve, but it hasn't. Here is the info from the MiniTool Box:

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Paula (administrator) on 29-10-2014 at 18:19:07
Running from "C:\Users\Paula\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Atheros AR5B93 Wireless Network Adapter = Wireless Network Connection (Connected)
Atheros AR8132 PCI-E Fast Ethernet Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled taskoffload=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Paula-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Belkin
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 76-F1-A1-1B-1D-BE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : Belkin
   Description . . . . . . . . . . . : Atheros AR5B93 Wireless Network Adapter
   Physical Address. . . . . . . . . : 70-F1-A1-1B-1D-BE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::a9f1:be24:3838:7fe5%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.2.4(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, October 29, 2014 3:14:04 PM
   Lease Expires . . . . . . . . . . : Sunday, December 06, 2150 12:49:05 AM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 309391777
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-E4-FD-95-70-5A-B6-48-41-A3
   DNS Servers . . . . . . . . . . . : 192.168.2.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR8132 PCI-E Fast Ethernet Controller
   Physical Address. . . . . . . . . : 70-5A-B6-48-41-A3
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.Belkin:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 9:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.2.1
 
Name:    google.com
Addresses:  2607:f8b0:4004:802::1000
 74.125.228.238
 74.125.228.224
 74.125.228.228
 74.125.228.233
 74.125.228.230
 74.125.228.229
 74.125.228.231
 74.125.228.227
 74.125.228.226
 74.125.228.225
 74.125.228.232
 
 
Pinging google.com [74.125.228.238] with 32 bytes of data:
Reply from 74.125.228.238: bytes=32 time=54ms TTL=53
Reply from 74.125.228.238: bytes=32 time=38ms TTL=53
 
Ping statistics for 74.125.228.238:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 38ms, Maximum = 54ms, Average = 46ms
Server:  UnKnown
Address:  192.168.2.1
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=58ms TTL=47
Reply from 98.139.183.24: bytes=32 time=56ms TTL=47
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 56ms, Maximum = 58ms, Average = 57ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 18...76 f1 a1 1b 1d be ......Microsoft Virtual WiFi Miniport Adapter
 11...70 f1 a1 1b 1d be ......Atheros AR5B93 Wireless Network Adapter
 10...70 5a b6 48 41 a3 ......Atheros AR8132 PCI-E Fast Ethernet Controller
  1...........................Software Loopback Interface 1
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.2.1      192.168.2.4     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.2.0    255.255.255.0         On-link       192.168.2.4    281
      192.168.2.4  255.255.255.255         On-link       192.168.2.4    281
    192.168.2.255  255.255.255.255         On-link       192.168.2.4    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.2.4    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.2.4    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    281 fe80::/64                On-link
 11    281 fe80::a9f1:be24:3838:7fe5/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/29/2014 03:31:00 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location F:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
Error: (10/13/2014 09:52:48 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 809224
 
Error: (10/13/2014 09:52:48 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 809224
 
Error: (10/13/2014 09:52:48 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/13/2014 09:52:30 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 792173
 
Error: (10/13/2014 09:52:30 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 792173
 
Error: (10/13/2014 09:52:30 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/13/2014 09:52:13 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 774919
 
Error: (10/13/2014 09:52:13 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 774919
 
Error: (10/13/2014 09:52:13 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
 
System errors:
=============
Error: (10/29/2014 06:04:34 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the GenieTimelineService service.
 
Error: (10/29/2014 05:59:28 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the GenieTimelineService service.
 
Error: (10/29/2014 05:57:50 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the GenieTimelineService service.
 
Error: (10/29/2014 05:57:17 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the GenieTimelineService service.
 
Error: (10/29/2014 05:55:55 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the GenieTimelineService service.
 
Error: (10/29/2014 05:55:10 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the GenieTimelineService service.
 
Error: (10/29/2014 03:24:52 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.
 
Error: (10/29/2014 03:22:25 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the GenieTimelineService service.
 
Error: (10/29/2014 03:21:55 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service depends on the Peer Networking Identity Manager service which failed to start because of the following error: 
%%1070
 
Error: (10/29/2014 03:21:55 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Networking Identity Manager service which failed to start because of the following error: 
%%1070
 
 
Microsoft Office Sessions:
=========================
Error: (10/29/2014 03:31:00 PM) (Source: Windows Backup)(User: )
Description: F:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)
 
Error: (10/13/2014 09:52:48 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 809224
 
Error: (10/13/2014 09:52:48 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 809224
 
Error: (10/13/2014 09:52:48 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/13/2014 09:52:30 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 792173
 
Error: (10/13/2014 09:52:30 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 792173
 
Error: (10/13/2014 09:52:30 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/13/2014 09:52:13 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 774919
 
Error: (10/13/2014 09:52:13 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 774919
 
Error: (10/13/2014 09:52:13 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
 
 
=========================== Installed Programs ============================
2600 (x32 Version: 130.0.365.000 - Hewlett-Packard) Hidden
2600_Help (x32 Version: 82.0.242.000 - Hewlett-Packard) Hidden
2600Trb (x32 Version: 82.0.242.000 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (Version: 8.2.1 - Hewlett-Packard) Hidden
Acer Arcade Deluxe (HKLM-x32\...\InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 3.0.7029 - CyberLink Corp.)
Acer Arcade Deluxe (x32 Version: 3.0.7029 - CyberLink Corp.) Hidden
Acer Assist (HKLM-x32\...\Acer Assist) (Version:  - Acer Incorporated)
Acer Crystal Eye Webcam (HKLM-x32\...\{A77255C4-AFCB-44A3-BF0F-2091A71FFD9E}) (Version: 5.0.9.1 - Suyin Optronics Corp)
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 4.05.3006 - Acer Incorporated)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3006 - Acer Incorporated)
Acer Games (HKLM-x32\...\WildTangent acer Master Uninstall) (Version: 1.0.0.71 - WildTangent)
Acer GridVista (HKLM-x32\...\GridVista) (Version: 3.01.0730 - Acer Inc.)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.02.3006 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.02.0804 - Acer Incorporated)
Acer Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.01.3017 - Acer Incorporated)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
AIO_CDB_ProductContext (x32 Version: 130.0.365.000 - Hewlett-Packard) Hidden
AIO_CDB_Software (x32 Version: 130.0.365.000 - Hewlett-Packard) Hidden
AIO_Scan (x32 Version: 130.0.421.000 - Hewlett-Packard) Hidden
ALPS Touch Pad Driver (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: Version 7.102.2002.209 - Alps Electric)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version:  - Amazon)
AMD USB Filter Driver (x32 Version: 1.0.11.86 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{B678797F-DF38-4556-8A31-8B818E261868}) (Version: 8.0.0.23 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.10 - Atheros Communications Inc.)
ATI Catalyst Install Manager (HKLM\...\{ACCA82EB-7088-919E-5E1C-100A24F11CCF}) (Version: 3.0.732.0 - ATI Technologies, Inc.)
AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4765 - AVG Technologies)
AVG 2014 (Version: 14.0.4040 - AVG Technologies) Hidden
AVG 2014 (Version: 14.0.4765 - AVG Technologies) Hidden
AVG PC TuneUp Language Pack (en-US) (x32 Version: 12.0.4020.3 - AVG Technologies) Hidden
Bing Desktop (HKLM-x32\...\{7D095455-D971-4D4C-9EFD-9AF6A6584F3A}) (Version: 1.3.470.0 - Microsoft Corporation)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
BufferChm (x32 Version: 130.0.331.000 - Hewlett-Packard) Hidden
Canon Auto Update Service (HKLM-x32\...\Auto Update Service) (Version: 1.1.0.13 - Canon Inc.)
Canon DIGITAL CAMERA Solution Disk Software Guide (HKLM-x32\...\Software Guide) (Version: 1.6.0.1 - Canon Inc.)
CANON iMAGE GATEWAY MyCamera Download Plugin (HKLM-x32\...\MyCamera Download Plugin) (Version: 3.1.1.2 - Canon Inc.)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (HKLM-x32\...\CANON iMAGE GATEWAY Task) (Version: 1.9.0.9 - Canon Inc.)
Canon MOV Decoder (HKLM-x32\...\Canon MOV Decoder) (Version: 1.9.0.8 - Canon Inc.)
Canon MOV Encoder (HKLM-x32\...\Canon MOV Encoder) (Version: 1.8.0.1 - Canon Inc.)
Canon MovieEdit Task for ZoomBrowser EX (HKLM-x32\...\MovieEditTask) (Version: 3.9.0.6 - Canon Inc.)
Canon PowerShot ELPH 310 HS_IXUS 230 HS Camera User Guide (HKLM-x32\...\CameraUserGuide-PSELPH310HS_IXUS230HS) (Version: 1.0.0.1 - Canon Inc.)
Canon Utilities CameraWindow DC 8 (HKLM-x32\...\CameraWindowDC8) (Version: 8.6.0.11 - Canon Inc.)
Canon Utilities CameraWindow Launcher (HKLM-x32\...\CameraWindowLauncher) (Version: 7.6.0.1 - Canon Inc.)
Canon Utilities Movie Uploader for YouTube (HKLM-x32\...\MovieUploaderForYouTube) (Version: 1.3.0.3 - Canon Inc.)
Canon Utilities MyCamera (HKLM-x32\...\MyCamera) (Version: 7.5.0.1 - Canon Inc.)
Canon Utilities PhotoStitch (HKLM-x32\...\PhotoStitch) (Version: 3.1.22.46 - Canon Inc.)
Canon Utilities ZoomBrowser EX (HKLM-x32\...\ZoomBrowser EX) (Version: 6.8.0.10 - Canon Inc.)
Canon ZoomBrowser EX Memory Card Utility (HKLM-x32\...\ZoomBrowser EX Memory Card Utility) (Version: 1.6.0.15 - Canon Inc.)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center Core Implementation (x32 Version: 2009.0729.2227.38498 - ATI) Hidden
Catalyst Control Center Graphics Full Existing (x32 Version: 2009.0729.2227.38498 - ATI) Hidden
Catalyst Control Center Graphics Full New (x32 Version: 2009.0729.2227.38498 - ATI) Hidden
Catalyst Control Center Graphics Light (x32 Version: 2009.0729.2227.38498 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2009.0729.2227.38498 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2009.0729.2227.38498 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help Czech (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help Danish (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help Dutch (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help English (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help Finnish (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help French (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help German (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help Greek (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help Italian (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help Japanese (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help Korean (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help Polish (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help Russian (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help Spanish (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help Swedish (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help Thai (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
CCC Help Turkish (x32 Version: 2009.0729.2226.38498 - ATI) Hidden
ccc-core-static (x32 Version: 2009.0729.2227.38498 - ATI) Hidden
ccc-utility64 (Version: 2009.0729.2227.38498 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.17 - Piriform)
Copy (x32 Version: 130.0.428.000 - Hewlett-Packard) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Destinations (x32 Version: 140.0.77.000 - Hewlett-Packard) Hidden
DeviceDiscovery (x32 Version: 130.0.465.000 - Hewlett-Packard) Hidden
DocProc (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
DriverUpdate (HKLM-x32\...\{850A14FC-F410-47F7-94E4-38F4D3F270D4}) (Version: 2.2.30452 - SlimWare Utilities, Inc.)
eBay Worldwide (HKLM-x32\...\{E0B19DF7-B1C7-4937-82C4-0E4B1E346965}) (Version: 2.1.0901 - OEM)
Everything 1.2.1.371 (HKLM-x32\...\Everything) (Version:  - )
Fax (x32 Version: 130.0.418.000 - Hewlett-Packard) Hidden
File Type Assistant (HKLM-x32\...\Trusted Software Assistant_is1) (Version:  - Trusted Software)
Genie Timeline (HKLM-x32\...\Genie Timeline) (Version: 3.0 - Genie9)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.124 - Google Inc.)
Google Earth Plug-in (HKLM-x32\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
GPBaseService2 (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
Hewlett-Packard ACLM.NET v1.1.0.0 (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP ePrint (HKLM-x32\...\{2794875B-6CCF-48B8-84A5-5B10DB98BEE6}) (Version: 14.0.14176.1823 - Hewlett-Packard)
HP FWUpdateEDO3 (HKLM-x32\...\{A82D0C46-EBDF-4B27-A731-D06EF2056E81}) (Version: 1.0.0.0 - Hewlett-Packard Company)
HP LaserJet 100 color MFP M175 (HKLM-x32\...\{965D0289-10E1-45ec-B11F-A60AC9AE8D4D}) (Version:  - Hewlett-Packard)
HP LJ100 M175 HP Scan (x32 Version: 1.0.302.0 - Hewlett-Packard Co.) Hidden
HP Product Detection (HKLM-x32\...\{A436F67F-687E-4736-BD2B-537121A804CF}) (Version: 11.14.0001 - HP)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Unified IO (Version: 2.0.0.434 - HP) Hidden
HP Unified IO (x32 Version: 2.0.0.434 - HP) Hidden
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
hpbDSService (x32 Version: 001.001.05133 - Hewlett-Packard) Hidden
hpbM175DSService (x32 Version: 001.001.05133 - Hewlett-Packard) Hidden
HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden
HPLaserJet100ColorMFPM175_HelpLearnCenter_SI (HKLM-x32\...\{19542156-285B-458C-994D-2A21889001DF}) (Version: 1.00.0000 - Hewlett-Packard)
HPLJUT (x32 Version: 1.00.0012 - HP) Hidden
HPPhotoGadget (x32 Version: 130.0.282.000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabelContent1 (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotosmartEssential (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
hppLaserJetService (x32 Version: 002.015.00602 - Hewlett-Packard) Hidden
hppM175LaserJetService (x32 Version: 001.014.00480 - Hewlett-Packard) Hidden
HPProductAssistant (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HPSSupply (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
iCloud (HKLM\...\{6096C0CC-7E19-4355-87F0-627EC5AA146D}) (Version: 4.0.3.56 - Apple Inc.)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3003 - Acer Incorporated)
InstanceFinder (x32 Version: 1.00.0001 - HP) Hidden
iTunes (HKLM\...\{F46AA0F1-E284-4878-A462-5F11B9166C0E}) (Version: 11.4.0.18 - Apple Inc.)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 3.0.03 - Acer Inc.)
MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 28.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 28.0 (x86 en-US)) (Version: 28.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 28.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MyWinLocker (HKLM-x32\...\{68301905-2DEA-41CE-A4D4-E8B443B099BA}) (Version: 3.1.76.0 - Egis Technology Inc.)
Network64 (Version: 130.0.572.000 - Hewlett-Packard) Hidden
Network64 (Version: 140.0.221.000 - Hewlett-Packard) Hidden
NTI Backup Now 5 (HKLM-x32\...\InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}) (Version: 5.1.2.627 - NewTech Infosystems)
NTI Backup Now Standard (x32 Version: 5.1.2.627 - NewTech Infosystems) Hidden
NTI Media Maker 8 (HKLM-x32\...\InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}) (Version: 8.0.12.6623 - NewTech Infosystems)
NTI Media Maker 8 (x32 Version: 8.0.12.6623 - NewTech Infosystems) Hidden
OpenOffice 4.0.0 (HKLM-x32\...\{55E61709-D7D4-43C0-B45D-BFAF5C09A02D}) (Version: 4.00.9702 - Apache Software Foundation)
OpenOffice Base Free Download Packages (HKCU\...\OpenOffice Base Free Download Packages) (Version:  - )
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6662 - Realtek Semiconductor Corp.)
Scan (x32 Version: 140.0.80.000 - Hewlett-Packard) Hidden
SmartWebPrinting (x32 Version: 140.0.186.000 - Hewlett-Packard) Hidden
Social Extras (HKLM-x32\...\SocialExtras) (Version:  - Buzzbox Media)
SolutionCenter (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
Status (x32 Version: 130.0.469.000 - Hewlett-Packard) Hidden
SugarSync (HKLM-x32\...\SugarSync) (Version: 2.0.46.127183 - SugarSync, Inc.)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TomTom HOME (HKLM-x32\...\{99072AB4-D795-44D5-9D65-E3C9F8322C97}) (Version: 2.9.7 - TomTom)
TomTom HOME Visual Studio Merge Modules (HKLM-x32\...\{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}) (Version: 1.0.2 - TomTom International B.V.)
Toolbox (x32 Version: 130.0.648.000 - Hewlett-Packard) Hidden
ToolboxProxy (x32 Version: 1.00.0001 - HP) Hidden
TrayApp (x32 Version: 130.0.422.000 - Hewlett-Packard) Hidden
UnloadSupport (x32 Version: 11.0.0 - Hewlett-Packard) Hidden
Virtual Fan Deck (HKLM-x32\...\BenjaminMoore.Fandeck.USEN.DA6CDF681F87B6FCFCE07B9D05DADF40E81244E5.1) (Version: 3.0 - Swatchbox Technologies, Inc)
Virtual Fan Deck (x32 Version: 3.0 - Swatchbox Technologies, Inc) Hidden
Visual C++ 8.0 Runtime Setup Package (x64) (HKLM-x32\...\{2FDBBCEA-62DB-45F4-B6E5-0E1FB2A1F29D}) (Version: 9.0.0.623 - AVG Technologies CZ, s.r.o.)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WebReg (x32 Version: 130.0.132.017 - Hewlett-Packard) Hidden
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.00.3008 - Acer Incorporated)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 98%
Total physical RAM: 3836.05 MB
Available physical RAM: 76.11 MB
Total Pagefile: 7942.28 MB
Available Pagefile: 612.38 MB
Total Virtual: 4095.88 MB
Available Virtual: 3986.12 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Acer) (Fixed) (Total:285.99 GB) (Free:190.68 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\PAULA-PC
 
Administrator            Guest                    Paula                    
 
 
**** End of log ****


#4 unicornlover442

unicornlover442
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Posted 29 October 2014 - 08:29 PM

AdwCleaner Log:

 

# AdwCleaner v3.311 - Report created 29/10/2014 at 20:58:20
# Updated 30/09/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Paula - PAULA-PC
# Running from : C:\Users\Paula\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\Program Files (x86)\File Type Assistant
Folder Deleted : C:\Users\Paula\AppData\Local\FileTypeAssistant
Folder Deleted : C:\Users\Paula\AppData\LocalLow\AVG Security Toolbar
Folder Deleted : C:\Users\Paula\AppData\LocalLow\HPAppData
Folder Deleted : C:\Users\Paula\AppData\Roaming\Mozilla\Firefox\Profiles\ctolwd95.default\Extensions\fblayouts@hotlayouts2u.com
File Deleted : C:\Users\Paula\AppData\Roaming\Mozilla\Firefox\Profiles\ctolwd95.default\user.js
 
***** [ Scheduled Tasks ] *****
 
Task Deleted : driverupdate startup
Task Deleted : ProgramUpdateCheck
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C292AD0A-C11F-479B-B8DB-743E72D283B0}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7E84186E-B5DE-4226-8A66-6E49C6B511B4}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{99066096-8989-4612-841F-621A01D54AD7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0BD19251-4B4B-4B94-AB16-617106245BB7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3281114F-BCAB-45E3-80D9-A6CD64D4E636}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{44533FCB-F9FB-436A-8B6B-CF637B2D465A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{44B29DDD-CF7A-454A-A275-A322A398D93F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A4DE94DB-DF03-45A3-8A5D-D1B7464B242D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AA0F50A8-2618-4AE4-A779-9F7378555A8F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B2DB115C-8278-4947-9A07-57B53D1C4215}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B97FC455-DB33-431D-84DB-6F1514110BD5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C67281E0-78F5-4E49-9FAE-4B1B2ADAF17B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E72E9312-0367-4216-BFC7-21485FA8390B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F6CCB6C9-127E-44AE-8552-B94356F39FFE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FFD25630-2734-4AE9-88E6-21BF6525F3FE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{0400EBCA-042C-4000-AA89-9713FBEDB671}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{0BD19251-4B4B-4B94-AB16-617106245BB7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3281114F-BCAB-45E3-80D9-A6CD64D4E636}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{44533FCB-F9FB-436A-8B6B-CF637B2D465A}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{44B29DDD-CF7A-454A-A275-A322A398D93F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A4DE94DB-DF03-45A3-8A5D-D1B7464B242D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{AA0F50A8-2618-4AE4-A779-9F7378555A8F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{B2DB115C-8278-4947-9A07-57B53D1C4215}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{B97FC455-DB33-431D-84DB-6F1514110BD5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C67281E0-78F5-4E49-9FAE-4B1B2ADAF17B}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E72E9312-0367-4216-BFC7-21485FA8390B}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{F6CCB6C9-127E-44AE-8552-B94356F39FFE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FFD25630-2734-4AE9-88E6-21BF6525F3FE}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\AVG SafeGuard toolbar
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\lyrixeeker
Key Deleted : HKLM\SOFTWARE\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Trusted Software Assistant_is1
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17280
 
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]
 
-\\ Mozilla Firefox v28.0 (en-US)
 
[ File : C:\Users\Paula\AppData\Roaming\Mozilla\Firefox\Profiles\ctolwd95.default\prefs.js ]
 
Line Deleted : user_pref("extensions.fblayouts.sites", "{\n\"ap\": {\n   \"hl\": {\"hxxp\": \"hxxp://www.hotlayouts2u.com/facebook-layouts/initJs.php\",\n          \"hxxps\": \"hxxps://secure.hotlayouts2u.com/facebo[...]
Line Deleted : user_pref("extentions.y2layers.installId", "14b30f4e-e428-4278-a10c-09d351e239a4");
 
-\\ Google Chrome v37.0.2062.124
 
[ File : C:\Users\Paula\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
 
*************************
 
AdwCleaner[R0].txt - [7569 octets] - [29/10/2014 19:15:36]
AdwCleaner[S0].txt - [7346 o


#5 boopme

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Posted 29 October 2014 - 09:54 PM

That's ok. Take your time and post the rest. I'll look back.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 unicornlover442

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Posted 29 October 2014 - 10:19 PM

Please help me...I am unable to post the results for the Junkware Removal Tool. I am getting "post is too long" when I try to copy it here. 



#7 boopme

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Posted 29 October 2014 - 10:34 PM

Break it up into a few posts as needed.

will look back tomorrow , have to go now
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 unicornlover442

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Posted 29 October 2014 - 10:36 PM

I've tried to post the results again and I'm still getting "post is too long". Please let me know if there is an another method I can use to get these results to you. Meanwhile, I will begin to try to run ESET.



#9 boopme

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Posted 30 October 2014 - 03:20 PM

Ok , can you PM the log to me and I'll see if I can post it.
Do run ESET.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 unicornlover442

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Posted 30 October 2014 - 09:04 PM

Back again. Tried to post the Junkware Removal Tool results here and am still getting "post too long" so I will try to PM them to you. As far as ESET is concerned, I began running that scan last night around 1120P. It was still running when I finally had to go to bed at 415am so I could get up today to run a lady on errands. Otherwise, I would have stayed up until it was finished. It was at 87%, had scanned 94,292 files and had found 20 threats when I I finally had to go to bed. I left the scan running however. I noticed that the computer had been restarted because of Windows upgrades this am. I was finally able to get back on my computer just now and I guess the scan finished running and because of the restart I was not able to export the results to save them on my desktop! I'm assuming I'm going to have to start all over again with ESET. So frustrating.  It'll probably take several more hours to try to get to the point of posting them again.



#11 boopme

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Posted 30 October 2014 - 09:13 PM

Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.3 (10.21.2014:1)
OS: Windows 7 Home Premium x64
Ran by Paula on Wed 10/29/2014 at 22:23:26.82
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{17E3AA5A-7202-43E4-AC1A-81E0DFEC7041}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{E5BFB580-63F5-4BFC-AE90-FD2290FF59AE}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}



~~~ Files

Successfully deleted: [File] C:\Windows\prefetch\DRIVERUPDATE.EXE-B31C3A0C.pf



~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{00097D80-BED3-4A4B-AD6A-82F99EC863B5}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{000E7728-C43D-4688-83C5-6259E4CB3817}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{00471459-FFC0-44D1-8204-093D7DE2F636}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{006DFD37-9353-4969-9EC8-8AC32AAE32BA}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{00712BDF-37A1-4458-B70F-8916B56D8B1A}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{009C1372-52F0-4285-A9D3-6741CD878222}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{00B01AE8-F4B4-43E2-A112-DB2BF4FFACFE}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{00BFBD16-D021-40C9-B7A2-652689F06ACD}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{00CBD90F-9C0C-4820-91C0-A6F5C4953EA9}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{00E9D3D4-7490-4074-85B7-EF6A3440BE1C}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{00EE0375-D5B2-41EC-91E1-73A2A59EB092}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{0123E6CF-3A3C-4ABE-B917-BAF0B364560D}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{012EB10A-C75B-4F15-ACE7-DAFC594AEA25}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{0151CD48-BA26-444C-829E-758E138E9314}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{0154153B-1842-43CB-B631-CC1DC0F7C334}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{0162DE79-A2DD-4386-831B-23166C9E7AEA}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{01AB1CE1-3A56-4FF2-A404-5A8A0A8E48BE}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{01B0A4C0-383D-4C74-8BE1-3AF41C59AF89}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{01B7DCB0-54CB-427E-A86D-14ADA65F188C}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{01CC676E-DC5C-4004-BD5F-0652129113D6}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{01EA69F2-A15C-4B77-94F5-2AB90A2FCB67}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{01F258E0-19C5-43B0-BCE6-936C1E221555}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{02067846-2FF4-4592-80B6-B01FBA6D26BF}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{021D0F2E-99FD-4FC8-AED0-3073CF65BB47}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{0250909E-88B3-4645-BCBC-91E23C7FABC2}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{02519AFC-D2F3-4951-9DC3-2BDB4700F92C}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{025C3EFD-235A-4568-9180-1787FD3BA550}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{025DBB15-717B-4750-9667-0F9DB0226210}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{026921FA-7719-4D8F-9C87-442707E4C737}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{02A3C0EC-3E2A-4890-83DD-201BC8500DA6}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{02DAFDCD-2FF2-4818-ACF9-5704DF57553E}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{02E303D4-3F10-42DC-9B48-6CDA24979062}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{03043583-1BF5-4FFE-B87D-7E1276828991}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{032A0381-03D9-4D9F-84EA-EFB7CAB44B40}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{0333C0B9-956F-4700-B280-EEFED8C5A65E}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{0363EA07-11E7-4BF4-BC19-AC70B24F48D5}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{036EC71F-1D13-4446-8E6E-273E736FA7AD}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{037AC517-3171-424F-BB19-67C40E82E336}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{038FA415-65FF-4599-98DD-963AAD5EDD26}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{03CDB26D-5A56-4F9A-A45F-CD54F74F0FA3}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{03DB41FC-8949-4AED-BFA8-0DF3645F7354}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{04179CC8-C0AB-454B-8A03-ABF6D6F5A8AA}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{043958CE-DC1C-442F-8010-9323E9340F09}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{044A645C-C72A-4516-82F3-C2EBE5A4F33F}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{044E13D8-D994-4FFB-8DB1-891169DCB88E}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{047B5851-2D86-4923-87CE-CDBED06CA102}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{0498DE04-2B92-4767-8EB3-D17255553A6C}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{04CB5B67-C048-48B5-AD8F-D18C0B83A83B}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{04DF694A-A4E3-47BF-9585-1734E2927B12}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{04EDD2D3-6C25-4B88-BFB0-6769C7AC3A88}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{04F42EBE-60C3-441A-AD41-540A23D4289F}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{0505C6CC-1F49-43D5-8711-14E9B390A300}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{0507655F-5EFF-4FB9-8436-FE4CC103CD9A}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{0523BDFB-776A-4C02-BC03-D39C0BF9E10E}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{059DCE48-484C-491D-A144-80A3A9447047}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{05BDE4A9-0C37-4AC7-B0FB-4BC296034C0F}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{05BF169D-B9DE-4CC1-B298-C13B5E6601C8}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{05E36325-51D6-4627-AAC4-EACC502036B1}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{05FFDC38-2E06-4176-AC51-05D3DDD80C72}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{06074105-3BE5-4544-A4C6-DA968C2ADFE6}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{06560C49-7C8F-4C7B-9A04-40C173227290}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{06830BBC-BD14-423F-9B2A-20A437B7F688}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{068B7137-A041-4509-B0AF-328A096700AD}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{0696E467-741F-44A4-A277-7D08853C7CAD}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{0696E4CA-DC60-41A1-9272-2040A6A43031}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{069ECEBE-1911-4CF6-A9C0-A6A0670A9CA5}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{06D4F3E4-8698-4CD5-B2E4-1ACD90D51E47}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{06D80A7B-012A-407F-8AAD-4888DCAE2587}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{06D81739-AC6E-4861-B1A8-03F485DA1AFF}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{06FCE1B4-409F-429E-96D5-E94C7F87BFB6}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{07213CFE-DB58-464F-BA7D-841AC50AA68B}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{072C8070-812E-4596-B7F3-86FEEBC49267}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{0799C1FE-2C77-41EF-9883-D49CB5ED5454}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{07D7F528-D6AE-4A47-91E0-9C464A8378C5}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{08067CA7-7BAC-4BAE-86E4-08515F375A4C}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{08078E25-0151-43E8-875F-C5A13FCC75D0}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{083A10C1-D9E9-4E39-BED2-1B0B705DCDFC}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{083E0B74-DEB0-4067-9E55-6D79C3308490}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{085795FA-D02B-4951-93BD-E32E388FD16A}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{0867F4CE-1BB1-47B8-A56F-4E634A7AABCC}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{0868F2C4-0030-4950-8667-2BF9FE906848}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{087C5146-17FA-4744-8F12-E500916A7AFD}
Successfully deleted: [Empty Folder] C:\Users\Paula\appdata\local\{0897A8CE-0764-47DA-8672-5B956053FF63}
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How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
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Posted 30 October 2014 - 09:15 PM

Hi ... this is a very infected machine.. So ESET has a lot to do.. Try to et it run.. turn off any screen savers and if you can avoid doing other asks it will go faster. Unfortunately there are no shortcuts in Malware removal.

We are making progress.

Edited by boopme, 30 October 2014 - 09:16 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 unicornlover442

unicornlover442
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Posted 31 October 2014 - 03:02 AM

Finally! Started ESET Scan at 10:15pm and it just now finished at 4:00am. Thank goodness I'm a nightowl! Here are the results of the ESET  Scan: 

 

C:\AdwCleaner\Quarantine\C\Program Files (x86)\File Type Assistant\tsassist.exe.vir a variant of 
 
Win32/FileTypeAssistant.A potentially unwanted application deleted - quarantined
C:\Users\Paula\Downloads\ccsetup309.exe Win32/Bundled.Toolbar.Google.E potentially unsafe 
 
application deleted - quarantined
C:\Users\Paula\Downloads\ccsetup310.exe Win32/Bundled.Toolbar.Google.E potentially unsafe 
 
application deleted - quarantined
C:\Users\Paula\Downloads\ccsetup314.exe Win32/Bundled.Toolbar.Google.E potentially unsafe 
 
application deleted - quarantined
C:\Users\Paula\Downloads\ccsetup318.exe Win32/Bundled.Toolbar.Google.E potentially unsafe 
 
application deleted - quarantined
C:\Users\Paula\Downloads\ccsetup319.exe Win32/Bundled.Toolbar.Google.E potentially unsafe 
 
application deleted - quarantined
C:\Users\Paula\Downloads\ccsetup321.exe Win32/Bundled.Toolbar.Google.E potentially unsafe 
 
application deleted - quarantined
C:\Users\Paula\Downloads\ccsetup323.exe Win32/Bundled.Toolbar.Google.E potentially unsafe 
 
application deleted - quarantined
C:\Users\Paula\Downloads\ccsetup328.exe Win32/Bundled.Toolbar.Google.D potentially unsafe 
 
application deleted - quarantined
C:\Users\Paula\Downloads\ccsetup402.exe Win32/Bundled.Toolbar.Google.D potentially unsafe 
 
application deleted - quarantined
C:\Users\Paula\Downloads\ccsetup404.exe Win32/Bundled.Toolbar.Google.D potentially unsafe 
 
application deleted - quarantined
C:\Users\Paula\Downloads\ccsetup406(1).exe Win32/Bundled.Toolbar.Google.D potentially unsafe 
 
application deleted - quarantined
C:\Users\Paula\Downloads\ccsetup406.exe Win32/Bundled.Toolbar.Google.D potentially unsafe 
 
application deleted - quarantined
C:\Users\Paula\Downloads\ccsetup407.exe Win32/Bundled.Toolbar.Google.D potentially unsafe 
 
application deleted - quarantined
C:\Users\Paula\Downloads\ccsetup408.exe Win32/Bundled.Toolbar.Google.D potentially unsafe 
 
application deleted - quarantined
C:\Users\Paula\Downloads\ccsetup410.exe Win32/Bundled.Toolbar.Google.D potentially unsafe 
 
application deleted - quarantined
C:\Users\Paula\Downloads\ccsetup412.exe Win32/Bundled.Toolbar.Google.D potentially unsafe 
 
application deleted - quarantined
C:\Users\Paula\Downloads\ccsetup416.exe Win32/Bundled.Toolbar.Google.D potentially unsafe 
 
application deleted - quarantined
C:\Users\Paula\Downloads\ccsetup417.exe Win32/Bundled.Toolbar.Google.D potentially unsafe 
 
application deleted - quarantined
C:\Users\Paula\Downloads\MalwarebytesAnti-MalwareSetup-6395173-none.exe Win32/InstallCore.BL 
 
potentially unwanted application deleted - quarantined
 
Thanks for all your patience working with me and I'll look forward to hearing from you sometime today. Blessings to you for being willing to help me out! It is so appreciated!


#14 unicornlover442

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Posted 31 October 2014 - 12:59 PM

Of course, this ESET scan was the 2nd one done...I'm sure the first scan found much more but since my computer restarted itself after the Windows updates while the first ESET was still running, I guess that scan was terminated after that and I wasn't able to see the final results or export them to save the log file. 



#15 unicornlover442

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Posted 31 October 2014 - 01:17 PM

Oh wow, now there's a comment just above my notification area that says "Windows 7 Build 7601 This copy of Windows is not genuine"






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