i'm running windows 7 Home Premium on an ASUS laptop. About 2 weeks ago my computer started crashing regularly, I run Malwarebytes Pro Edition regularly, my Norton anti-virus just stopped working, my windows firewall has been disabled. My recovery partition has been locked from me, all my restore dates have been erased, i can't even restore to factory condition. I ran a chkdsk through a command prompt window & it said i had all kinds of corrupted files etc. All my personal files have just disappeared & i'm doubting that this can be fixed at all. I don't have a windows disk & i get blue screen of death if i run any trouble shooters related to my computer network or internet problems, The computer now says i have no audio drivers installed & going into services all the audio has been disabled & will not allow me to turn it on. Along with any Net Gen services or a number of others. If anyone can help me i would truly appreciate it although i understand if this just got away from me & i have no hope of fixing it. This is the only computer I have as my main one was stolen & I can't afford another one. So if anyone can help me i would be forever in their debt. Thank you for taking the time to read this, i am pretty computer illiterate although i have tried to read as much as i can, i will do whatever someone thinks will help me. thank you again.