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win32/zperm


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#1 repeat3988

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Posted 20 August 2014 - 07:00 PM

Hello!

 

I have had an internet connectivity problem for about a week now. First off, my internet connection randomly disconnects, goes silent for 5-10 seconds every few minutes, and then reconnects. Secondly, and I don't know if this is related, but I have two active connections now, which I never noticed before. My first connection is to my wireless router, and other than the aforementioned problems it behaves normally. My second connection is to Network 3, which I don't remember ever having and cannot control; it acts kind of like a hard line connection from a router in that I can't turn it off, but has no network access and serves no known purpose - I have no wired connection.

 

I ran AVG free, which detected win32/zperm, quaranteened it and removed it. I ran it again and it found it again. I then ran Ad-Aware which found and removed it several more times. Then I ran AdwCleaner, Junkware Removal Tool and finally ComboFix. The problem seemed to go away for about two days, then the internet connectivity issues returned, and now AVG nor Adaware can seem to find win32/zperm, but the problem persists.


Edited by repeat3988, 20 August 2014 - 07:03 PM.


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#2 boopme

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Posted 20 August 2014 - 09:20 PM

Hello having run ComboFix on your own we will need to see that log to determine what it removed. Please repost here ....
Virus, Trojan, Spyware, and Malware Removal Logs. Include your above info and the CF log.
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#3 repeat3988

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Posted 20 August 2014 - 09:31 PM

My apologies, in my haste I did not save the original log. I did however run combofix again, and the log from that instance is posted here:

http://www.bleepingcomputer.com/forums/t/545121/win32zperm-combofix-log/

Hopefully it will be of some use to you.



#4 repeat3988

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Posted 20 August 2014 - 09:39 PM

Actually, I may have found the older log. The date at the top of the log matches the date I ran it the first time. Posted.


Edited by repeat3988, 20 August 2014 - 09:39 PM.


#5 repeat3988

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Posted 20 August 2014 - 09:42 PM

Also here was another log I found entitled quarantined files:

 

2014-08-16 23:41:03 . 2014-08-16 23:41:03              512 ----a-w-  C:\Qoobox\Quarantine\MBR_HardDisk0.mbr
2014-08-16 23:40:38 . 2014-08-16 23:40:38               80 ----a-w-  C:\Qoobox\Quarantine\Registry_backups\HKLM-Run-Nvtmru.reg.dat
2014-08-16 23:40:37 . 2014-08-16 23:40:37              377 ----a-w-  C:\Qoobox\Quarantine\Registry_backups\HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47}.reg.dat
2014-08-16 23:40:32 . 2014-08-16 23:40:32              307 ----a-w-  C:\Qoobox\Quarantine\Registry_backups\Wow6432Node-HKCU-Run-AVG-Secure-Search-Update_0214c.reg.dat
2014-08-16 23:40:32 . 2014-08-21 02:28:19              223 ----a-w-  C:\Qoobox\Quarantine\Registry_backups\Wow6432Node-BHO-{59A062A1-5ECA-4a1a-BC44-B2A9283A8ACB}.reg.dat
2014-08-16 23:39:58 . 2007-11-07 14:03:18          562,688 ----a-w-  C:\Qoobox\Quarantine\E\install.exe.vir
2014-08-16 23:38:27 . 2014-08-21 02:26:39           14,709 ----a-w-  C:\Qoobox\Quarantine\Registry_backups\tcpip.reg
2014-08-16 23:35:21 . 2014-08-21 02:23:50              102 ----a-w-  C:\Qoobox\Quarantine\catchme.log
2014-03-30 04:38:48 . 2009-12-24 02:49:44          809,560 ----a-w-  C:\Qoobox\Quarantine\C\Windows\SysWOW64\tmp5BD6.tmp.vir
2009-12-24 02:49:44 . 2009-12-24 02:49:44          809,560 ----a-w-  C:\Qoobox\Quarantine\C\Windows\SysWOW64\tmp5AEB.tmp.vir



#6 boopme

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Posted 20 August 2014 - 09:53 PM

Thank you
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
The current wait time is 1 - 5 days and ALL logs are answered.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
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