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Wacom Bamboo Fun and Touch Model CTH-661 Driver Crashs


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#1 Genisay

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Posted 20 August 2014 - 05:49 PM

So, I posted this topic probably more then a year ago, and got all of one response that didn't even go to the right place....so I'm gonna try again, with new info and experiances!

 

 

Okay....so my big issue is that after using my Bamboo tablet, and having it work fine for a while, 8/10, when I come back to try and using it again, it will do a couple of possible things.  1) it won't connect to my computer at all. 2) It connects, but only touch function works and the pen registers on the light on the side (changes color), but the pen won't do anything at all, and pushing the button for Touch on/off does absolutely nothing.  3) The pen and touch both work, and I can turn of the touch with the on/off toggle, but the pressure sensitivity won't work at all.   Some times a computer restart fixes this problem, but there are also a lot of times where it goes back to doing one of those three things, or picks  a forth option...where it just tells me the tablet driver is not working.  This leads to it's own mess of possible above options.

 

Some times I can do multiple restarts and it will continue to tell me the driver is not running when my computer comes up again.

 

I have tried all of the new drivers that Wacom has released for this model, including currently using the newest one they just released, but at best, the fix only lasts for a couple of days.  Even wiping out all of the previous wacom files, then restarting, then doing the reinstall the way Wacom has suggested....some times I can't even count on it actually fixing anything at all.

 

I've taken this issue to Wacom several times already, even searched all of the help forums for them that I can find, and they always give the same solution (Update, clear all files, shut down, restart, reinstall with tablet plugged in) none of it works, or only works for a day or two.

 

I have also tried things like turning off Window's Flicks program, which some of my friends have told me can mess with Wacom software, and while that helped a little, it still didn't stop the problem from happening.  I never used to have this problem when I owned my Intuos 3, and didn't even originally have it with my Bamboo....but it's been going on for almost two years now...and I haven't been able to find a solution on my own.  It's apparently not just my model either.  My friend has a different kind of Wacom tablet, and has been experiencing a similar issue over the last six or so months.

 

As far as systems specs, I run Windows 7 64 bit version on an Asus Laptop.  My primary fire wall system beyond Windows Firewall is Comodo Internet Security.

The tablet model is a Wacom Bamboo Fun and Touch CTH-661 running on the newest available driver.

If there is any other spec info you need to know, that I haven't thought of, let me know.

 

Thank you very much to anyone willing to try and help me with this issue.  It's really starting to make my commission work hard.



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#2 ElfBane

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Posted 22 August 2014 - 02:32 AM

Disable or snooze your AV, then see if the problem remains.



#3 Genisay

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Posted 24 August 2014 - 06:15 PM

Do you mean like my whole program, or just the AV portion of it?  And are you talking Comodo, Windows, or both?



#4 ElfBane

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Posted 25 August 2014 - 03:31 AM

Just snooze the Comodo, don't turn off the firewall.






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