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DRIVER_IRQL_NOT_LESS_OR_EQUAL


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3 replies to this topic

#1 BenLucas

BenLucas

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Posted 19 August 2014 - 05:47 PM

Hello folk,

 

I've been getting the above (thread title) BSOD message whenever I try to load up certain games, namely Battlefield 4 and Skyrim, and always results in the crash. I would attempt to dive into the dump files myself seeing as the problem seems rather specific and confined to games at the moment. Originally I thought it would be a direct X issue but I'm a complete noob when it comes to this level of stuff. So hopefully someone on here will be able to assist me with the problem, I've uploaded all dump files here:

 

https://www.dropbox.com/sh/d734q6alj2uoie0/AAD7K01QCLLrCdZOc9aJaTQra

 

If there's anything else that is required to diagnose this then please let me know with your reply.

 

Thanks



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#2 hamluis

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Posted 19 August 2014 - 06:43 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 BenLucas

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Posted 19 August 2014 - 07:02 PM

Snapshothttp://speccy.piriform.com/results/gAIyoh66JxOLbcerv1PVnbn[

 

MiniToolBox:

 

MiniToolBox by Farbar  Version: 21-07-2014

Ran by Ben (administrator) on 20-08-2014 at 01:00:23
Running from "C:\Users\Ben\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/19/2014 09:44:52 PM) (Source: MsiInstaller) (User: GLaDOS)
Description: Product: Etron USB3.0 Host Controller -- This installation cannot be run by directly launching the MSI package. You must run setup.exe.
 
Error: (08/16/2014 08:09:04 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file  for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program steamwebhelper.exe because of this error.
Program: steamwebhelper.exe
File: 
The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
Additional Data
Error value: C000026E
Disk type: 0
 
Error: (08/16/2014 08:09:04 PM) (Source: Application Error) (User: )
Description: Faulting application name: steamwebhelper.exe, version: 0.0.0.0, time stamp: 0x53ebd602
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000006
Fault offset: 0x0005b263
Faulting process id: 0x960
Faulting application start time: 0xsteamwebhelper.exe0
Faulting application path: steamwebhelper.exe1
Faulting module path: steamwebhelper.exe2
Report Id: steamwebhelper.exe3
 
Error: (08/16/2014 08:09:04 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file  for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program steamwebhelper.exe because of this error.
Program: steamwebhelper.exe
File: 
The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
Additional Data
Error value: C000026E
Disk type: 0
 
Error: (08/16/2014 08:09:04 PM) (Source: Application Error) (User: )
Description: Faulting application name: steamwebhelper.exe, version: 0.0.0.0, time stamp: 0x53ebd602
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000006
Fault offset: 0x0005b263
Faulting process id: 0x10e4
Faulting application start time: 0xsteamwebhelper.exe0
Faulting application path: steamwebhelper.exe1
Faulting module path: steamwebhelper.exe2
Report Id: steamwebhelper.exe3
 
Error: (08/16/2014 08:09:01 PM) (Source: Application Error) (User: )
Description: Faulting application name: SbieSvc.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x0000000000018e5d
Faulting process id: 0x350
Faulting application start time: 0xSbieSvc.exe0
Faulting application path: SbieSvc.exe1
Faulting module path: SbieSvc.exe2
Report Id: SbieSvc.exe3
 
Error: (08/16/2014 08:08:58 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file  for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program SbieCtrl.exe because of this error.
Program: SbieCtrl.exe
File: 
The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
Additional Data
Error value: C000026E
Disk type: 0
 
Error: (08/16/2014 08:08:58 PM) (Source: Application Error) (User: )
Description: Faulting application name: SbieCtrl.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000006
Fault offset: 0x0000000000029c42
Faulting process id: 0x81c
Faulting application start time: 0xSbieCtrl.exe0
Faulting application path: SbieCtrl.exe1
Faulting module path: SbieCtrl.exe2
Report Id: SbieCtrl.exe3
 
Error: (08/16/2014 08:08:52 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file  for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Steam Client Service because of this error.
Program: Steam Client Service
File: 
The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
Additional Data
Error value: C000026E
Disk type: 0
 
Error: (08/16/2014 08:08:52 PM) (Source: Application Error) (User: )
Description: Faulting application name: SteamService.exe, version: 2.35.92.75, time stamp: 0x53ebd5d5
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000006
Fault offset: 0x0005b263
Faulting process id: 0x1084
Faulting application start time: 0xSteamService.exe0
Faulting application path: SteamService.exe1
Faulting module path: SteamService.exe2
Report Id: SteamService.exe3
 
 
System errors:
=============
Error: (08/19/2014 10:34:12 PM) (Source: BugCheck) (User: )
Description: 0x000000d1 (0xfffff88013e9f040, 0x000000000000000a, 0x0000000000000000, 0xfffff880130b20fa)C:\Windows\MEMORY.DMP081914-46753-01
 
Error: (08/19/2014 10:34:03 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 22:30:56 on ‎19/‎08/‎2014 was unexpected.
 
Error: (08/19/2014 10:30:26 PM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
Error: (08/19/2014 10:01:57 PM) (Source: BugCheck) (User: )
Description: 0x000000d1 (0xfffff88013e77040, 0x000000000000000a, 0x0000000000000000, 0xfffff8801308a0fa)C:\Windows\MEMORY.DMP081914-65270-01
 
Error: (08/19/2014 09:37:11 PM) (Source: BugCheck) (User: )
Description: 0x000000d1 (0xfffff8801407f040, 0x000000000000000a, 0x0000000000000000, 0xfffff880132920fa)C:\Windows\MEMORY.DMP081914-29390-01
 
Error: (08/19/2014 09:36:57 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 21:35:19 on ‎19/‎08/‎2014 was unexpected.
 
Error: (08/18/2014 03:24:44 AM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
Error: (08/18/2014 01:29:42 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.
 
Error: (08/16/2014 08:09:01 PM) (Source: Service Control Manager) (User: )
Description: The Sandboxie Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (08/16/2014 08:08:56 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service terminated unexpectedly.  It has done this 1 time(s).
 
 
Microsoft Office Sessions:
=========================
Error: (08/19/2014 09:44:52 PM) (Source: MsiInstaller)(User: GLaDOS)
Description: Product: Etron USB3.0 Host Controller -- This installation cannot be run by directly launching the MSI package. You must run setup.exe.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (08/16/2014 08:09:04 PM) (Source: Application Error)(User: )
Description: steamwebhelper.exeC000026E0
 
Error: (08/16/2014 08:09:04 PM) (Source: Application Error)(User: )
Description: steamwebhelper.exe0.0.0.053ebd602ntdll.dll6.1.7601.18247521ea8e7c00000060005b26396001cfb953352f5abeE:\Software\Steam\bin\steamwebhelper.exeC:\Windows\SysWOW64\ntdll.dllc9a662a9-2578-11e4-8065-1c6f6548801a
 
Error: (08/16/2014 08:09:04 PM) (Source: Application Error)(User: )
Description: steamwebhelper.exeC000026E0
 
Error: (08/16/2014 08:09:04 PM) (Source: Application Error)(User: )
Description: steamwebhelper.exe0.0.0.053ebd602ntdll.dll6.1.7601.18247521ea8e7c00000060005b26310e401cfb95312540a11E:\Software\Steam\bin\steamwebhelper.exeC:\Windows\SysWOW64\ntdll.dllc9a3f1a0-2578-11e4-8065-1c6f6548801a
 
Error: (08/16/2014 08:09:01 PM) (Source: Application Error)(User: )
Description: SbieSvc.exe0.0.0.000000000ntdll.dll6.1.7601.18247521eaf24c00000050000000000018e5d35001cfb952c3fe77fbE:\Software\Sandboxie\SbieSvc.exeC:\Windows\SYSTEM32\ntdll.dllc791849c-2578-11e4-8065-1c6f6548801a
 
Error: (08/16/2014 08:08:58 PM) (Source: Application Error)(User: )
Description: SbieCtrl.exeC000026E0
 
Error: (08/16/2014 08:08:58 PM) (Source: Application Error)(User: )
Description: SbieCtrl.exe0.0.0.000000000ntdll.dll6.1.7601.18247521eaf24c00000060000000000029c4281c01cfb952cc3c2ecaE:\Software\Sandboxie\SbieCtrl.exeC:\Windows\SYSTEM32\ntdll.dllc5aa46ea-2578-11e4-8065-1c6f6548801a
 
Error: (08/16/2014 08:08:52 PM) (Source: Application Error)(User: )
Description: Steam Client ServiceC000026E0
 
Error: (08/16/2014 08:08:52 PM) (Source: Application Error)(User: )
Description: SteamService.exe2.35.92.7553ebd5d5ntdll.dll6.1.7601.18247521ea8e7c00000060005b263108401cfb952e4cfd21bC:\Program Files (x86)\Common Files\Steam\SteamService.exeC:\Windows\SysWOW64\ntdll.dllc29644a0-2578-11e4-8065-1c6f6548801a
 
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.32126 - BitTorrent Inc.)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.5.1.17730 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 2.5.1.17730 - Adobe Systems Inc.) Hidden
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.4.980 - Adobe Systems Incorporated.)
Adobe Community Help (x32 Version: 3.4.980 - Adobe Systems Incorporated.) Hidden
Adobe Creative Suite 5.5 Master Collection (HKLM-x32\...\{D57FC112-312E-4D70-860F-2DB8FB6858F0}) (Version: 5.5 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Widget Browser (HKLM-x32\...\com.adobe.WidgetBrowser.E7BED6E5DDA59983786DD72EBFA46B1598278E07.1) (Version: 2.0 Build 230 - Adobe Systems Incorporated.)
Adobe Widget Browser (x32 Version: 2.0.230 - Adobe Systems Incorporated.) Hidden
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
Alien Swarm (HKLM-x32\...\Steam App 630) (Version:  - Valve)
AMD Accelerated Video Transcoding (Version: 13.30.100.40620 - Advanced Micro Devices, Inc.) Hidden
AMD APP SDK Runtime (Version: 10.0.938.2 - Advanced Micro Devices Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2014.0620.2260.39449 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{54091704-09BD-4BA7-3521-86738BA49BB7}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden
AMD Fuel (Version: 2014.0620.2260.39449 - Advanced Micro Devices, Inc.) Hidden
AMD Wireless Display v3.0 (Version: 1.0.0.15 - Advanced Micro Devices, Inc.) Hidden
Arma 2 (HKLM-x32\...\Steam App 33900) (Version:  - Bohemia Interactive)
Arma 3 (HKLM-x32\...\Steam App 107410) (Version:  - Bohemia Interactive)
Assassin's Creed® III (HKLM-x32\...\Steam App 208480) (Version:  - Ubisoft Montreal)
Autodesk 3ds Max 2015 (HKLM\...\Autodesk 3ds Max 2015) (Version: 17.0.630.0 - Autodesk)
Autodesk 3ds Max 2015 (Version: 17.0.630.0 - Autodesk) Hidden
Autodesk 3ds Max 2015 Populate Data (HKLM\...\{57E92DED-DC6C-41E5-B9E1-76D83BD2EABE}) (Version: 17.0.0.0 - Autodesk)
Autodesk Application Manager (HKLM-x32\...\Autodesk Application Manager) (Version: 3.0.155.0 - Autodesk)
Autodesk Backburner 2015 (HKLM-x32\...\{8C5F38D2-8EFE-49A4-B3F5-BF3210FED168}) (Version: 15.0.0.0 - Autodesk)
Autodesk DirectConnect 2015 64-bit (HKLM\...\Autodesk DirectConnect 2015 64-bit) (Version: 9.0.56.4 - Autodesk)
Autodesk DirectConnect 2015 64-bit (Version: 9.0.56.4 - Autodesk) Hidden
Autodesk Inventor Server Engine for 3ds Max 2015 (HKLM\...\{9167CA34-4E48-49E3-8892-3C439739D2D3}) (Version: 17.0 - Autodesk)
Autodesk Material Library 2015 (HKLM-x32\...\{427F733F-4D6C-45BC-9324-EB743104C321}) (Version: 5.2.9.100 - Autodesk)
Autodesk Material Library Base Resolution Image Library 2015 (HKLM-x32\...\{ABE2F70B-8D94-44E9-AA04-F0DB35063D62}) (Version: 5.2.9.100 - Autodesk)
Autodesk Material Library Medium Resolution Image Library 2015 (HKLM-x32\...\{9F6466D9-6EFC-4A10-B931-C72D1A3F1763}) (Version: 5.2.9.100 - Autodesk)
Autodesk Revit Interoperability for 3ds Max 2015 (HKLM\...\Autodesk Revit Interoperability for 3ds Max 2015) (Version: 15.0.107.0 - Autodesk)
Autodesk Revit Interoperability for 3ds Max 2015 (Version: 15.0.107.0 - Autodesk) Hidden
Battlefield 4™ (HKLM-x32\...\{ABADE36E-EC37-413B-8179-B432AD3FACE7}) (Version: 1.3.2.3825 - Electronic Arts)
Battlelog Web Plugins (HKLM-x32\...\Battlelog Web Plugins) (Version: 2.4.0 - EA Digital Illusions CE AB)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2014.0620.2260.39449 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2014.0620.2260.39449 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.0620.2260.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2014.0620.2259.39449 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2014.0620.2260.39449 - Advanced Micro Devices, Inc.) Hidden
Cisco EAP-FAST Module (x32 Version: 2.2.14 - Cisco Systems, Inc.) Hidden
Cisco LEAP Module (x32 Version: 1.0.19 - Cisco Systems, Inc.) Hidden
Cisco PEAP Module (x32 Version: 1.1.6 - Cisco Systems, Inc.) Hidden
Cities in Motion 2 (HKLM-x32\...\Steam App 225420) (Version:  - Colossal Order Ltd.)
DayZ (HKLM-x32\...\Steam App 221100) (Version:  - Bohemia Interactive)
Dino D-Day (HKLM-x32\...\Steam App 70000) (Version:  - 800 North and Digital Ranch)
Etron USB3.0 Host Controller (HKLM-x32\...\InstallShield_{DFBB738C-71D8-4DC5-B8D2-D65C37680E27}) (Version: 0.118 - Etron Technology)
Etron USB3.0 Host Controller (x32 Version: 0.118 - Etron Technology) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 36.0.1985.143 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
HAWKEN (HKLM-x32\...\Steam App 271290) (Version:  - Adhesive Games)
Kerbal Space Program (HKLM-x32\...\Steam App 220200) (Version:  - Squad)
Microsoft .NET Framework 4.5 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50709 - Microsoft Corporation)
Microsoft .NET Framework 4.5 (Version: 4.5.50709 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (HKLM\...\{14297226-E0A0-3781-8911-E9D529552663}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft_VC80_ATL_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053 - Adobe) Hidden
Microsoft_VC90_ATL_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFCLOC_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFCLOC_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Nexus Mod Manager (HKLM\...\6af12c54-643b-4752-87d0-8335503010de_is1) (Version: 0.50.3 - Black Tree Gaming)
Norton Internet Security (HKLM-x32\...\NIS) (Version: 21.5.0.19 - Symantec Corporation)
Origin (HKLM-x32\...\Origin) (Version: 9.4.11.2806 - Electronic Arts, Inc.)
PDF Settings CS5 (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.993 - Even Balance, Inc.)
Razer Game Booster (HKLM-x32\...\Razer Game Booster_is1) (Version: 4.2.45.0 - Razer Inc.)
Razer Synapse 2.0 (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 1.18.15.20888 - Razer Inc.)
Realtek HDMI Audio Driver for ATI (HKLM-x32\...\{5449FB4F-1802-4D5B-A6D8-087DB1142147}) (Version: 6.0.1.6650 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6662 - Realtek Semiconductor Corp.)
Sandboxie 4.12 (64-bit) (HKLM\...\Sandboxie) (Version: 4.12 - Sandboxie Holdings, LLC)
Skype™ 6.18 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.18.106 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
Supreme Commander: Forged Alliance (HKLM-x32\...\Steam App 9420) (Version:  - Gas Powered Games)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.2.12.23 - Synaptics Incorporated)
TeamSpeak 3 Client (HKCU\...\TeamSpeak 3 Client) (Version: 3.0.15 - TeamSpeak Systems GmbH)
The Elder Scrolls V: Skyrim (HKLM-x32\...\Steam App 72850) (Version:  - Bethesda Game Studios)
The Expendabros (HKLM-x32\...\Steam App 312990) (Version:  - Free Lives)
Tropico 3 - Steam Special Edition (HKLM-x32\...\Steam App 23490) (Version:  - Haemimont Games)
Tropico 3: Absolute Power (HKLM-x32\...\Steam App 57600) (Version:  - Haemimont Games)
Tropico 4 (HKLM-x32\...\Steam App 57690) (Version:  - Haemimont Games)
Tunngle beta (HKLM-x32\...\Tunngle beta_is1) (Version:  - Tunngle.net GmbH)
Unturned (HKLM-x32\...\Steam App 304930) (Version:  - Nelson Sexton)
Uplay (HKLM-x32\...\Uplay) (Version: 2.0 - Ubisoft)
War Thunder (HKLM-x32\...\Steam App 236390) (Version:  - Gaijin Entertainment)
Wi-Fi Dongle 300 (HKLM\...\British Telecom 802.11 Network Adapter) (Version: 6.30.165.12 - BT Group plc)
WinPcap 4.1.2 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2001 - CACE Technologies)
WinRAR 5.10 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.10.0 - win.rar GmbH)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 79%
Total physical RAM: 4093.55 MB
Available physical RAM: 846.35 MB
Total Pagefile: 8185.29 MB
Available Pagefile: 3322.08 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.14 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:465.66 GB) (Free:408.74 GB) NTFS
2 Drive d: ("Battlefield 4™") (CDROM) (Total:5.95 GB) (Free:0 GB) CDFS
3 Drive e: (Storage) (Fixed) (Total:465.76 GB) (Free:264.74 GB) NTFS
4 Drive f: (ExtHDD) (Fixed) (Total:931.48 GB) (Free:547.1 GB) NTFS
6 Drive h: (GOPRO SD #2) (Removable) (Total:14.83 GB) (Free:14.1 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\GLADOS
 
Administrator            Ben                      Guest                    
 
**** End of log ****
 
Everything should be in order there.

Edited by hamluis, 20 August 2014 - 08:00 AM.


#4 sflatechguy

sflatechguy

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Posted 19 August 2014 - 09:30 PM

You are definitely having issues with your Steam client and Sandboxie. You may want to try uninstalling and reinstalling both.

 

There are also a number of 0x000000d1 bugcheck errors, but there isn't much information associated with them. These errors are usually caused by faulty or corrupt drivers, or hardware issues. It would be helpful if you could go through Event Viewer's System tab and search for those particular errors, as the descriptions may help pinpoint the drivers involved. http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

 

Or, you could download Blue Screen View and check the most recent minidump files. http://www.nirsoft.net/utils/blue_screen_view.html

 

In either case, please post the details for that bugcheck code here.






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