I chose reset "fully clean the drive". When it is done resetting after a couple of hours, I do the settings and login but see that I have the same custom desktop background. Also while IE appears to have reset back to factory default, after I installed a couple of windows updates my previous IE favorites returned. I thought "fully clean the drive" would completely clean the hard drive?
Edited by firespin, 19 August 2014 - 04:25 PM.