Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Adchoice help


  • Please log in to reply
6 replies to this topic

#1 klgalletto

klgalletto

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:07:06 PM

Posted 18 August 2014 - 04:46 PM

I am so frustrated with the adchoice ads  that keep popping up in fire fox> I have a new computer running windows 8. HELP PLEASE!!!



BC AdBot (Login to Remove)

 


#2 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


  • Banned
  • 5,180 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:06 PM

Posted 18 August 2014 - 05:24 PM

Please download Junkware Removal Tool and save it on your desktop.

 


  • Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Please attach the JRT log.


Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download MINITOOLBOX and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.  



#3 klgalletto

klgalletto
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:07:06 PM

Posted 18 August 2014 - 05:30 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 8.1 x64
Ran by Karyn on Mon 08/18/2014 at 18:03:25.15
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{6A0595AC-2567-4000-A37C-BDC9A0EE55B8}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{6A0595AC-2567-4000-A37C-BDC9A0EE55B8}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\big fish"
Successfully deleted: [Folder] "C:\bigfishcache"



~~~ FireFox

Emptied folder: C:\Users\Karyn\AppData\Roaming\mozilla\firefox\profiles\tlm7d1vw.default\minidumps [5 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 08/18/2014 at 18:11:54.38
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
# AdwCleaner v3.307 - Report created 18/08/2014 at 17:40:16
# Updated 17/08/2014 by Xplode
# Operating System : Windows 8.1 (64 bits)
# Username : Karyn - KARYN
# Running from : C:\Users\Karyn\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

File Deleted : C:\Users\Karyn\AppData\Roaming\Mozilla\Firefox\Profiles\tlm7d1vw.default\searchplugins\safesearch.xml

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{74F475FA-6C75-43BD-AAB9-ECDA6184F600}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08121C32A9C319F4CB0C11FF059552A4

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17126


-\\ Mozilla Firefox v31.0 (x86 en-US)

[ File : C:\Users\Karyn\AppData\Roaming\Mozilla\Firefox\Profiles\tlm7d1vw.default\prefs.js ]


*************************

AdwCleaner[R0].txt - [1160 octets] - [18/08/2014 17:38:49]
AdwCleaner[S0].txt - [1083 octets] - [18/08/2014 17:40:16]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1143 octets] ##########

#4 klgalletto

klgalletto
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:07:06 PM

Posted 18 August 2014 - 05:32 PM

MiniToolBox by Farbar Version: 21-07-2014
Ran by Karyn (administrator) on 18-08-2014 at 18:31:59
Running from "C:\Users\Karyn\Downloads"
Microsoft Windows 8.1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Ralink RT3290 802.11bgn Wi-Fi Adapter = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Karyn
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 90-48-9A-64-31-29
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 90-48-9A-64-31-30
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : A1-Line.COM
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 6C-C2-17-65-9E-37
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Ralink RT3290 802.11bgn Wi-Fi Adapter
Physical Address. . . . . . . . . : 90-48-9A-64-31-2F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f59e:ca60:941f:c26c%3(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.10(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, August 18, 2014 5:41:27 PM
Lease Expires . . . . . . . . . . : Monday, August 18, 2014 7:11:27 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 59787418
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-E1-D8-39-6C-C2-17-65-9E-37
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:3874:28a8:ba83:be06(Preferred)
Link-local IPv6 Address . . . . . : fe80::3874:28a8:ba83:be06%10(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 369098752
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-E1-D8-39-6C-C2-17-65-9E-37
NetBIOS over Tcpip. . . . . . . . : Disabled
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4006:802::1005
167.206.12.98
167.206.12.109
167.206.12.89
167.206.12.99
167.206.12.118
167.206.12.113
167.206.12.88
167.206.12.119
167.206.12.123
167.206.12.93
167.206.12.114
167.206.12.103
167.206.12.104
167.206.12.84
167.206.12.94
167.206.12.108


Pinging google.com [167.206.10.251] with 32 bytes of data:
Reply from 167.206.10.251: bytes=32 time=10ms TTL=59
Reply from 167.206.10.251: bytes=32 time=10ms TTL=59

Ping statistics for 167.206.10.251:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 10ms, Average = 10ms
Server: openrg.home
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.138.253.109
98.139.183.24
206.190.36.45


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=90ms TTL=48
Reply from 206.190.36.45: bytes=32 time=93ms TTL=48

Ping statistics for 206.190.36.45:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 90ms, Maximum = 93ms, Average = 91ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
7...90 48 9a 64 31 29 ......Microsoft Wi-Fi Direct Virtual Adapter
5...90 48 9a 64 31 30 ......Bluetooth Device (Personal Area Network)
4...6c c2 17 65 9e 37 ......Realtek PCIe FE Family Controller
3...90 48 9a 64 31 2f ......Ralink RT3290 802.11bgn Wi-Fi Adapter
1...........................Software Loopback Interface 1
8...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
10...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.10 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.10 281
192.168.1.10 255.255.255.255 On-link 192.168.1.10 281
192.168.1.255 255.255.255.255 On-link 192.168.1.10 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.10 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.10 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
10 306 ::/0 On-link
1 306 ::1/128 On-link
10 306 2001::/32 On-link
10 306 2001:0:5ef5:79fd:3874:28a8:ba83:be06/128
On-link
3 281 fe80::/64 On-link
10 306 fe80::/64 On-link
10 306 fe80::3874:28a8:ba83:be06/128
On-link
3 281 fe80::f59e:ca60:941f:c26c/128
On-link
1 306 ff00::/8 On-link
3 281 ff00::/8 On-link
10 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 08 C:\Windows\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 08 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================

System errors:
=============
Error: (08/18/2014 06:31:25 PM) (Source: DCOM) (User: KARYN)
Description: {9AA46009-3CE0-458A-A354-715610A075E6}

Error: (08/18/2014 06:30:55 PM) (Source: DCOM) (User: KARYN)
Description: {9AA46009-3CE0-458A-A354-715610A075E6}

Error: (08/18/2014 06:30:25 PM) (Source: DCOM) (User: KARYN)
Description: {9AA46009-3CE0-458A-A354-715610A075E6}


Microsoft Office Sessions:
=========================


=========================== Installed Programs ============================
4 Elements II (x32 Version: 2.2.0.98 - WildTangent) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.125 - Adobe Systems Incorporated)
Adobe Photoshop Elements 12 (HKLM-x32\...\Adobe Photoshop Elements 12) (Version: 12.0 - Adobe Systems Incorporated)
Adobe Photoshop Elements 12 (x32 Version: 12.0 - Adobe Systems Incorporated) Hidden
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.3.133 - Adobe Systems, Inc.)
Airport Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
Amaranthine Voyage: The Living Mountain (HKLM-x32\...\BFG-Amaranthine Voyage - The Living Mountain) (Version: - )
Amaranthine Voyage: The Shadow of Torment Collector's Edition (HKLM-x32\...\BFG-Amaranthine Voyage - The Shadow of Torment Collector's Edition) (Version: - )
Amaranthine Voyage: The Tree of Life (HKLM-x32\...\BFG-Amaranthine Voyage - The Tree of Life) (Version: - )
AMD Accelerated Video Transcoding (Version: 13.15.100.30819 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2013.0819.1344.22803 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{05D12146-31FA-CB4C-C780-8E450FCC5F2E}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
AMD Fuel (Version: 2013.0819.1344.22803 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{D9DAD0FF-495A-472B-9F10-BAE430A26682}) (Version: 3.0.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Azkend 2: The World Beneath (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Big Fish: Game Manager (HKLM-x32\...\BFGC) (Version: 3.3.0.2 - )
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bounce Symphony (x32 Version: 2.2.0.97 - WildTangent) Hidden
Build-a-lot (x32 Version: 2.2.0.98 - WildTangent) Hidden
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2013.0819.1344.22803 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2013.0819.1344.22803 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2013.0819.1344.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2013.0819.1344.22803 - Advanced Micro Devices, Inc.) Hidden
Chimeras: Tune Of Revenge (HKLM-x32\...\BFG-Chimeras - Tune Of Revenge) (Version: - )
Cradle Of Egypt Collector's Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Curse at Twilight (x32 Version: 3.0.2.32 - WildTangent) Hidden
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.4.6515 - CyberLink Corp.)
CyberLink LabelPrint (x32 Version: 2.5.4.6515 - CyberLink Corp.) Hidden
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.6.3728 - CyberLink Corp.)
CyberLink Media Suite 10 (x32 Version: 10.0.6.3728 - CyberLink Corp.) Hidden
Cyberlink PhotoDirector (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.2.4128 - CyberLink Corp.)
Cyberlink PhotoDirector (x32 Version: 3.0.2.4128 - CyberLink Corp.) Hidden
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.4.3202 - CyberLink Corp.)
CyberLink Power2Go 8 (x32 Version: 8.0.4.3202 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.4.3122 - CyberLink Corp.)
CyberLink PowerDirector 10 (x32 Version: 10.0.4.3122 - CyberLink Corp.) Hidden
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.2.3305 - CyberLink Corp.)
CyberLink PowerDVD 12 (x32 Version: 12.0.2.3305 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.1.3201 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 5.0.1.3201 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Delicious: Emily's Childhood Memories Premium Edition (x32 Version: 3.0.2.32 - WildTangent) Hidden
Elements 12 Organizer (x32 Version: 12.0 - Adobe Systems Incorporated) Hidden
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Fishdom 3: Collector's Edition (x32 Version: 3.0.2.38 - WildTangent) Hidden
Fright Collector's Edition (HKLM-x32\...\BFG-Fright Collector's Edition) (Version: - )
Governor of Poker 2 Premium Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
House of 1000 Doors: Family Secrets (x32 Version: 2.2.0.98 - WildTangent) Hidden
HP 3D DriveGuard (HKLM-x32\...\{07F6DC37-0857-4B68-A675-4E35989E85E3}) (Version: 6.0.15.1 - Hewlett-Packard Company)
HP Connected Music (Meridian - installer) (HKLM-x32\...\StartHPConnectedMusic) (Version: 1.0 - Meridian Audio Ltd)
HP CoolSense (HKLM-x32\...\{59F8C5AA-91BD-423D-BF05-09A80F39898F}) (Version: 2.10.62 - Hewlett-Packard Company)
HP Customer Experience Enhancements (x32 Version: 6.0.1.7 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{F5120027-B9BF-4A48-86E9-63F7F79A5263}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Postscript Converter (Version: 4.5.12202 - Hewlett-Packard) Hidden
HP Recovery Manager (x32 Version: 11.00 - Hewlett-Packard) Hidden
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7045.4591 - Hewlett-Packard)
HP SimplePass (HKLM-x32\...\InstallShield_{314FAD12-F785-4471-BCE8-AB506642B9A1}) (Version: 8.00.49 - Hewlett-Packard)
HP SimplePass (Version: 8.00.49 - Hewlett-Packard) Hidden
HP Support Assistant (HKLM-x32\...\{3AF15EEA-8EDF-4393-BB6C-CF8A9986486A}) (Version: 7.3.35.20 - Hewlett-Packard Company)
HP System Event Utility (HKLM-x32\...\{23EF407B-E7D0-4CB6-8916-43E5B9EEFDED}) (Version: 1.0.9 - Hewlett-Packard Company)
HP Utility Center (HKLM\...\{AED1C141-3AFC-47FE-AE90-C820AA60B103}) (Version: 2.2.5 - Hewlett-Packard Company)
HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company)
Inst5675 (Version: 8.00.49 - Softex Inc.) Hidden
Inst5676 (Version: 8.00.49 - Softex Inc.) Hidden
iTunes (HKLM\...\{5A68A656-979F-4168-8795-E2E368AA4DC2}) (Version: 11.2.2.3 - Apple Inc.)
Java 7 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217060FF}) (Version: 7.0.600 - Oracle)
Java Auto Updater (x32 Version: 2.1.60.19 - Oracle, Inc.) Hidden
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
King Oddball (x32 Version: 3.0.2.48 - WildTangent) Hidden
Logitech SetPoint 6.65 (HKLM\...\sp6) (Version: 6.65.62 - Logitech)
Lost Souls: Timeless Fables (HKLM-x32\...\BFG-Lost Souls - Timeless Fables) (Version: - )
Luxor Evolved (x32 Version: 2.2.0.98 - WildTangent) Hidden
Magellan Communicator (HKLM-x32\...\InstallShield_{0FD5FD0B-4BA6-47A1-99C3-F8A964C3CCA5}) (Version: 1.15.020 - Magellan Navigation, Inc.)
Magellan Communicator (x32 Version: 1.15.020 - Magellan Navigation, Inc.) Hidden
Mahjongg Dimensions Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2013 - en-us (HKLM\...\HomeStudentRetail - en-us) (Version: 15.0.4631.1004 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.1165.0612 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Movie Maker (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 31.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 31.0 (x86 en-US)) (Version: 31.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
Mystery P.I. - Curious Case of Counterfeit Cove (x32 Version: 2.2.0.98 - WildTangent) Hidden
Nightmare Realm: In the End... (HKLM-x32\...\BFG-Nightmare Realm - In the End) (Version: - )
Norton 360 (HKLM-x32\...\N360) (Version: 21.5.0.19 - Symantec Corporation)
OEM Application Profile (HKLM-x32\...\{70D5F822-F4C4-33D9-7EEC-2A4AF4EA7BDC}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4631.1004 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4631.1004 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4631.1004 - Microsoft Corporation) Hidden
Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Phenomenon: Outcome (HKLM-x32\...\BFG-Phenomenon - Outcome) (Version: - )
Photo Gallery (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Pinger (HKLM-x32\...\Pinger 1.1.1.2) (Version: 1.1.1.2 - Pinger Inc.)
Pinger (x32 Version: 1.1.1.2 - Pinger Inc.) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
PSE12 STI Installer (x32 Version: 12.0 - Adobe Systems Incorporated) Hidden
Ralink Bluetooth Stack64 (HKLM\...\{8A2E2A41-B814-407E-2F96-4E433C42AB78}) (Version: 11.0.739.0 - Mediatek)
Ralink RT3290 802.11bgn Wi-Fi Adapter (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 5.0.29.8105 - Mediatek)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.29068 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.20.815.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7004 - Realtek Semiconductor Corp.)
Roads of Rome 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Skype™ 6.3 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.3.105 - Skype Technologies S.A.)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.6.2 - Synaptics Incorporated)
Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden
Update Installer for WildTangent Games App (x32 Version: - WildTangent) Hidden
Vacation Quest™ - Australia (x32 Version: 3.0.2.32 - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (HP Games) (x32 Version: 4.0.10.15 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Youda Jewel Shop (x32 Version: 3.0.2.32 - WildTangent) Hidden
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 23%
Total physical RAM: 7366.26 MB
Available physical RAM: 5662.34 MB
Total Pagefile: 8518.26 MB
Available Pagefile: 6681.42 MB
Total Virtual: 4095.88 MB
Available Virtual: 3980.5 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:910.38 GB) (Free:849.59 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:20.36 GB) (Free:2.03 GB) NTFS
3 Drive e: (51007- B) (CDROM) (Total:2.03 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\KARYN

Administrator Guest Karyn


**** End of log ****

#5 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


  • Banned
  • 5,180 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:06 PM

Posted 19 August 2014 - 05:12 PM

Please disable your antivirus, prior and during this scan.

Please Download Emisoft Emergency Kit from here.
Save the file to your desktop.

 

Now boot your machine into safemode with networking.

How to start Windows in Safe Mode or Safe Mode with ...

 

Right click and run as administrator. (xp users double click)
Click Accept and Extract.
This file will appear on the desktop.
I7zpP8t.png
Right click it, select run as administrator. (xp users double click)
Select Emergency Kit Scanner.
rxYDlQ1.png
A pop up requesting an update will appear, select yes.
dQaKPnk.png
After the update go to scan pc select the option in the picture below.
ExN4ZjP.png
Now select Quarantine Detected Objects.
g5ojhHp.png
When the update has finshed, go to scan pc ,select deep scan.
5IOAvyw.png
This scan will take a long time this is normal, as it scans your entire hard drive.
Click on view report, save report to your desktop attach here in your next reply.



#6 klgalletto

klgalletto
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:07:06 PM

Posted 20 August 2014 - 06:34 PM

Emsisoft Emergency Kit - Version 9.0
Last update: N/A
User account: KARYN\Karyn

Scan settings:

Scan type: Full Scan
Objects: Rootkits, Memory, Traces, C:\, D:\

Detect PUPs: On
Scan archives: On
ADS Scan: On
File extension filter: Off
Advanced caching: On
Direct disk access: Off

Scan start: 8/20/2014 6:22:05 PM

Scanned 272215
Found 0

Scan end: 8/20/2014 7:11:50 PM
Scan time: 0:49:45

#7 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


  • Banned
  • 5,180 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:06 PM

Posted 21 August 2014 - 06:22 PM

Anymore issues?






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users