I have always had a terrible internet, but it worked fine for what I do.
I have been with AOL for years, and their service has been pretty horrible, but as I say.. it's got me by.
Though, recently I randomly started disconnecting out of the blue.
I contacted AOL about this, and was told I had a faulty router (presumably because I was using my own, and not their own products). They sent me out a new router. I tried this router.. low and behold, it didn't work. I contacted AOL again who told me that the router I received was faulty also. So, they sent me another one..
Now, this router does connect to the internet and I can browse fine (all be it extremely slow like previously). However, I am still disconnecting.
I primarily play an online game when I am on the computer, and out of nowhere I have been instantaneously disconnecting recently. My network icon at bottom right of desktop eventually switches to Connected - No Internet access. At this point I have tried typing something into chrome, there is a box at the bottom left of the browser that says "Resolving host..."
This has gone on a few weeks, and I have now decided to move to BT Broadband. The services they promise to provide is a huge step up, but as is the price. This seemed like a good choice at first, but now I'm worrying in case this problem is something of my own, and not AOL, and that this may still continue even when I have BT Broadband.
There's literally nothing I can think of that has changed between my internet being fine, to driving me to the edge of insanity. It just randomly started disconnecting one day, and has continued since.
I am by no means a technical person, so anyone trying to help me (hopefully!) may have to spell things out for me.
Any help will be greatly appreciated!
Edited by hamluis, 21 August 2014 - 06:58 PM.
Moved from Win 7 to Am I Infected - Hamluis,