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Cryptowall - any luck decrypting


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#1 thecompgeekllc

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Posted 18 August 2014 - 01:33 PM

Hello.  I'm a computer consultant and I have a client who unfortunately got the Cryptowall virus.  Her .doc. xls. pdf and Quickbooks file is now encrypted.  I got rid of the virus and any other traces of spyware.  It looks as though the virus removed the "previous versions" under such folders as Documents.  Has anyone had any luck using any 3rd party program to break through this virus?  Thanks.  -Mike



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#2 McSheHe

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Posted 18 August 2014 - 02:20 PM

http://www.bleepingcomputer.com/forums/t/543518/decryption-keys-are-now-freely-available-for-victims-of-cryptolocker/



#3 thecompgeekllc

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Posted 18 August 2014 - 03:15 PM

Thanks for replying but it turns out that CryptoLocker is a different virus than Crypto WALL.  The website says the files I submitted aren't encrypted.  Thanks though!!!



#4 quietman7

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Posted 18 August 2014 - 03:36 PM

A repository of all current knowledge regarding CryptoWall is provided by Grinler (aka Lawrence Abrams), in this tutorial: CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQ

Reading that Guide will help you understand what CryptoDefense does and provide information for how to deal with it and possibly decrypt/recover your files. At this time there is no fix tool for CryptoWall.

There is also a lengthy ongoing discussion in this topic: CryptoWall - new variant of CryptoDefense. Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in that topic discussion.

Note: Although this infection has numerous similarities to CryptoLocker and CryptorBit, there is no evidence that they are related other than that they do the same thing.

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