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How to test my Radeon HD 4800 Graphics Card


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21 replies to this topic

#1 tpm

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Posted 18 August 2014 - 09:08 AM

Hello all

 

I have a Gateway FX 6710 desktop Running win 7 64 bit, 8 gig memory. Lately my screen has been going black, usually after several hours of running. When the monitor would time out and go off (set for an hour) I would wake it and several times now the screen would come on for no more than a second or two then go blank. I just cleaned out all the dust and did find the GPU was pretty caked up. I also cleaned all the fans and put everything back together (after confirming all fans were working). I do have a temp monitor and noemally it runs about 180f. Before cleaning it was around 190

Question I have is how to go about testing the graphic card to see if in fact its going bad. What other tests are recommended

Everything else is running as it should be

 

Thanks in advance :-)


Edited by tpm, 18 August 2014 - 09:08 AM.

Tom

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#2 Zerue

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Posted 18 August 2014 - 09:26 AM

I assume that when you said fan, you meant the GPU fans, and I also assume that you have replaced the thermal compound on the chip. My best bet is to take benchmarking tests and compare it to others with the same GPU. But seeing that your card is pretty outdated (no offense) i guess that might not be possible. 

 

I would suggest that you download Unigine Valley here. Input the setting that you think your card can handle then conduct a benchmark. If midway Unigine Valley has stopped working then try turning the settings down, if that doesn't work then you might have a faulty card. 

 

You might also try Furmark but I'm not familiar doing it on older cards, so... try at your own risk here


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#3 tpm

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Posted 18 August 2014 - 09:58 AM

Thanks for replying. by fans I mean ALL the fans in the case. The case fan, Power supply, the chip fan which sits on top of the fins and has a cone to direct the air out. I didn't remove the fins so didnt need to replace thermal paste. The graphics card has its own small fan which I cleaned but didn't remove

I will try that test now and if anyone can suggest a replacement card if in fact its bad please let me know

 

Thanks again


Tom

#4 Zerue

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Posted 18 August 2014 - 10:28 AM

You can try to remove the heatsink and replace the thermal compount to see if it makes a difference with your temps :) Just make sure clean the residual paste with alcohol and a lint-free cloth, but i guess you already knew that.

 

For a replacement card suggestion, would you mind telling us the parts in your rig? 

 

Cheers!


Edited by hamluis, 18 August 2014 - 05:33 PM.
Removed unnecessary quotebox - Hamluis.

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#5 tpm

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Posted 18 August 2014 - 10:43 AM

th_GPU.jpg

 

 

This was the result from GPU test with system specs. Also has 8 gig ram


Tom

#6 Zerue

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Posted 18 August 2014 - 11:09 AM

Did cleaning the heatsink, and applying a new thermal compound make any difference in temps? 180f at idle seems too high for me, are the screws properly insterted? Chip having proper contact with heatsink?


Edited by hamluis, 18 August 2014 - 05:33 PM.
Removed unnecessary quotebox - Hamluis.

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#7 tpm

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Posted 18 August 2014 - 11:45 AM

I need to pick up the paste so it may take a couple of days. While running the test it got up to 100c (if that was accurate). When the paste comes in i'll pull ikt apart

 

Thanks again

 

 

This was the specs when shipped. Since added the Graphics card, 2 more gigs ram,  SSD drive and Win 7

 

 Gateway

Series
    FX Series

Model
    FX6710-01

Type
    Gaming & Entertainment

Processor
    Intel Core 2 Quad Q9400 (2.66GHz)

Processor Main Features
    64 bit Quad-Core Processor

Cache Per Processor
    6MB L2 Cache

Memory
    6GB DDR2

Hard Drive
    750GB SATA II 7200RPM

Optical Drive
    18X DVD+/-R/RW SuperMulti Drive featuring Labelflash Technology

Graphics
    ATI Radeon HD 4850 with 512MB Discrete Video Memory

Audio
    8-Channel (7.1) High Definition Audio

Ethernet
    10/100 Mbps Ethernet LAN

Speaker
    Amplified Stereo Speakers (USB Powered)

Keyboard
    Premium Multimedia Keyboard

Mouse
    USB Optical 2-Button Wheel Mouse

Motherboard

Chipset
    Intel G33

CPU

CPU Type
    Core 2 Quad

Installed Qty
    1

CPU FSB
    1333MHz

CPU Speed
    Q9400 (2.66GHz)

L2 Cache Per CPU
    6MB

CPU Socket Type
    LGA 775

CPU Main Features
    64 bit Quad-Core Processor

Graphics

GPU/VGA Type
    ATI Radeon HD 4850

Graphics Interface
    PCI Express 2.0 x16

Memory

Memory Capacity
    6GB DDR2

Form Factor
    DIMM 240-pin

Memory Spec
    2GB x 2 & 1GB x 2

Memory Slots (Available/Total)
    0/4

Maximum Memory Supported
    8GB

Back Panel Ports

PS/2
    2

Video Ports
    2 DVI

TV Out
    1

Rear USB
    4

Rear IEEE 1394
    1

eSATA
    1

RJ45
    1 port

Rear Audio Ports
    6 ports

Expansion

PCI Slots (Available/Total)
    (0/1) PCI-E x16
    (1/1) PCI-E x1
    (1/2) PCI


Tom

#8 tpm

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Posted 19 August 2014 - 04:57 PM

Ok so I find out the problem is still there occasionally from a cold start. As in turning on computer in morning. Would that still be a possible bad graphics card? Is there something else I should be checking? I did hear about a bad MS update a couple of weeks ago and not sure if it's related

Thanks again
Tom

#9 Zerue

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Posted 19 August 2014 - 10:00 PM

Ok so I find out the problem is still there occasionally from a cold start. As in turning on computer in morning. Would that still be a possible bad graphics card? 

 

Sorry, could you explain this again? I couldn't quite clearly understand what you meant by this (no offense).


Edited by Zerue, 19 August 2014 - 10:01 PM.

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#10 tpm

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Posted 20 August 2014 - 06:43 AM

I'm saying I thought it was an overheat problem but it happens after being shutdown all night. Just now I went to boot up and it gets to the very first screen before the Windoes logo and goes blank. If I start it while tapping F8 i can get to the safe mode menu with the option to start normally. That will boot up computer just fine
Tom

#11 tpm

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Posted 21 August 2014 - 08:01 AM

Any ideas? Had to go through safe mode menu, chose "Start computer normally" option to start computer again. Very frustrating

Thanks again
Tom

#12 tpm

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Posted 04 September 2014 - 11:16 AM

Can someone point me to a alternative video card to replace my ATI Radeon HD 4850 (H485F512P) 512 MB GDDR3 SDRAM PCI Express x16 Graphics adapter

Not looking to spend too much
Thanks
Tom

#13 Zerue

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Posted 04 September 2014 - 10:01 PM

Budget?


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#14 tpm

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Posted 05 September 2014 - 05:58 AM

I was hoping to spend no more than 60-70
Tom

#15 Guest_Joe C_*

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Posted 05 September 2014 - 06:18 AM

Try using a program called Afterburner by MSI. With it you can check and adjust your fan speeds, core clock (you can lower this to see if that helps your GPU)  and the temp of your GPU

http://event.msi.com/vga/afterburner/gui.htm






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