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Constant BSOD


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10 replies to this topic

#1 popflop

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Posted 18 August 2014 - 05:40 AM

Hey guys new to this forum looking for help regarding the blue screen of death ive been receiving lately. It happens quite regularly, atleast once every hour.. Running windows on Crucial m4 ssd also if thats any help.

 

333zs7r.jpg



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#2 Allan

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Posted 18 August 2014 - 06:23 AM

Download BlueScreenView:

http://www.nirsoft.net/utils/blue_screen_view.html

unzip downloaded file and double click on BlueScreenView.exe to run the program.

when scanning is done, go to EDIT - Select All

Go to FILE - SAVE Selected Items, and save the report as BSOD.txt

Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply



#3 Will5200

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Posted 18 August 2014 - 07:05 AM

Not attempting to bump anyone's troubleshooting, but: http://answers.microsoft.com/en-us/windows/forum/windows_7-system/blue-screen-with-this-error-code/03276fa2-6dcb-44d0-a778-499d5d00b65d

 

You may want to try running chkdsk /F, unless you already have.

 

Cheers.



#4 popflop

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Posted 18 August 2014 - 07:50 AM

==================================================
Dump File         : 081714-9796-01.dmp
Crash Time        : 8/17/2014 7:31:33 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : 00000000`00000000
Parameter 2       : 00000000`00000000
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc10
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor         : x64
Crash Address     : ntoskrnl.exe+7cc10
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\081714-9796-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 332,536
Dump File Time    : 8/17/2014 7:33:35 PM
==================================================

 

Already tried running chkdsk but cheers anyway
 



#5 Bonneville

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Posted 18 August 2014 - 09:03 AM

Hi,

 

The Crucial m4 ssd had a firmware update to address this problem....

 

 

:smash:


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#6 technonymous

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Posted 18 August 2014 - 09:04 AM

Seem's volmgrx.sys driver caused it. You should be able to boot into safemode to bypass that driver. Then from there uninstall the bad driver in device manager and download a new updated sound driver from your motherboard/pc vendor. Generally a driver issue like this happens you just blow it away and start over.



#7 Allan

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Posted 18 August 2014 - 09:05 AM

1) just the one bsod entry in the report? it is certainly not the same as the one in your photo. And if you're getting them once an hour there should be a bunch.

 

2) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

 

3) Please look in device manager - are there any yellow or red symbols?



#8 popflop

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Posted 18 August 2014 - 03:56 PM

Hi,

 

The Crucial m4 ssd had a firmware update to address this problem....

 

 

:smash:

 

Hello, I took your advice and went and upgraded my SSD to the latest firmware there was on the crucial website as of yet there has been no crashes so im wondering if it was the problem but ill let the system run for a bit longer before finally putting this to rest..

 

 

Seem's volmgrx.sys driver caused it. You should be able to boot into safemode to bypass that driver. Then from there uninstall the bad driver in device manager and download a new updated sound driver from your motherboard/pc vendor. Generally a driver issue like this happens you just blow it away and start over.

 

Im not too sure on how i should go about on removing the volmgrx.sys driver? In saying that i updated my sound drivers also.

 

 

1) just the one bsod entry in the report? it is certainly not the same as the one in your photo. And if you're getting them once an hour there should be a bunch.

 

2) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

 

3) Please look in device manager - are there any yellow or red symbols?

 

There is only one entry once i run BlueSreenView and the latest bsod produced the exact same error log as to the one i previously posted..

 

New watercooling unit, new radiator and fans is about it. As for software only a few games through steam nothing else major that i would think would cause the problem.

 

Everything in Device manager seems normal, no yellow or red symbols whatsoever..



#9 Allan

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Posted 18 August 2014 - 04:37 PM

Let's see if the firmware update works. I'm just curious to know how the poster knew you had a ssd.



#10 popflop

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Posted 18 August 2014 - 06:17 PM

Since my last reply no bsod has occurred as of yet, think the firmware update fixed it. And for the poster knowing that i had an ssd, i stated that in my very first post.



#11 Allan

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Posted 19 August 2014 - 06:18 AM

I completely missed it :). Glad you got it sorted out.






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