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surface rt cannot connect to printer


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#1 cardinalfan1

cardinalfan1

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Posted 18 August 2014 - 04:43 AM

I have created a homegroup on a computer running vista business premium and have added a brother laser printer and surface rt tablet to this group. when I attempt to connect the tablet to the printer I get an error that says cannot connect to printer and gives an error number. I have done a Google search on the number and all I get are forums that say to check compatibility and I have done that. it is compatible with the printer model. also when attempting to download drivers from the printer website. It says that the drivers are preinstalled by Microsoft. All updates have been configured on the tablet. I have also seen many forums that are having the same errors as me but no real solutions. I have tried disabling the firewall on the vista computer and this does not work. any suggestions?



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