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Very slow system!


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19 replies to this topic

#1 dphenry157

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Posted 17 August 2014 - 04:06 PM

My laptop is running extremely slow and many times I am redirected to other sites.  It is an HP laptop running Windows 7 Extreme.  I am attaching files as requested.

 

Thank you!



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#2 dphenry157

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Posted 17 August 2014 - 04:09 PM

Here are my files.  How do I add the files??

 



#3 Broni

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Posted 17 August 2014 - 04:09 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#4 dphenry157

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Posted 18 August 2014 - 09:59 AM

 Results of screen317's Security Check version 0.99.87  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Adobe Flash Player 14.0.0.145  
 Adobe Reader 10.1.11 Adobe Reader out of Date!  
 Mozilla Firefox (31.0) 
 Google Chrome 36.0.1985.125  
 Google Chrome 36.0.1985.143  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Small Business Business Contact Manager BcmSqlStartupSvc.exe  
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast avastui.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 18% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 
 

Farbar Service Scanner Version: 21-07-2014
Ran by Dana P. Henry (administrator) on 18-08-2014 at 08:54:31
Running from "C:\Users\Dana P. Henry\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Dana P. Henry (administrator) on 18-08-2014 at 08:56:46
Running from "C:\Users\Dana P. Henry\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
"network.proxy.type", 0
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection 2 (Hardware not present)
Bluetooth Personal Area Network = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set subinterface interface=?.) subinterface=ethernet_6 mtu=1477
set subinterface interface=?.) subinterface=ethernet_7 mtu=1477
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : DanaHenry-HP
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 7C-E9-D3-25-6F-B8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Personal Area Network
   Physical Address. . . . . . . . . : 64-27-37-C1-D8-31
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
   Physical Address. . . . . . . . . : 7C-E9-D3-25-6F-B8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::350c:222:6734:af7f%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.138(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, August 18, 2014 8:30:54 AM
   Lease Expires . . . . . . . . . . : Tuesday, August 19, 2014 8:30:54 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 243067347
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-C6-4A-A0-7C-E9-D3-25-6F-B8
   DNS Servers . . . . . . . . . . . : 208.69.150.252
                                       208.69.150.250
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{EA5EE8E0-80FF-451C-BDD8-66B023162733}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{77A52A46-2167-4243-BF89-6E55BCF178BE}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:1466:25af:3f57:fe75(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::1466:25af:3f57:fe75%16(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.{89A93C09-ACC6-4C26-8238-D0C0A110D9BB}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter 6TO4 Adapter:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  208.69.150.252
 
Name:    google.com
Addresses:  2607:f8b0:4009:806::1000
 74.125.225.8
 74.125.225.0
 74.125.225.14
 74.125.225.6
 74.125.225.7
 74.125.225.5
 74.125.225.4
 74.125.225.3
 74.125.225.9
 74.125.225.1
 74.125.225.2
 
 
Pinging google.com [74.125.225.135] with 32 bytes of data:
Reply from 74.125.225.135: bytes=32 time=47ms TTL=50
Reply from 74.125.225.135: bytes=32 time=42ms TTL=50
 
Ping statistics for 74.125.225.135:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 42ms, Maximum = 47ms, Average = 44ms
Server:  UnKnown
Address:  208.69.150.252
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.139.183.24
 98.138.253.109
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=41ms TTL=48
Reply from 98.139.183.24: bytes=32 time=55ms TTL=48
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 41ms, Maximum = 55ms, Average = 48ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 18...7c e9 d3 25 6f b8 ......Microsoft Virtual WiFi Miniport Adapter
 14...64 27 37 c1 d8 31 ......Bluetooth Personal Area Network
 11...7c e9 d3 25 6f b8 ......Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
  1...........................Software Loopback Interface 1
 22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
 17...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.138     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.138    281
    192.168.1.138  255.255.255.255         On-link     192.168.1.138    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.138    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.138    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.138    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 16     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 16     58 2001::/32                On-link
 16    306 2001:0:9d38:90d7:1466:25af:3f57:fe75/128
                                    On-link
 11    281 fe80::/64                On-link
 16    306 fe80::/64                On-link
 16    306 fe80::1466:25af:3f57:fe75/128
                                    On-link
 11    281 fe80::350c:222:6734:af7f/128
                                    On-link
  1    306 ff00::/8                 On-link
 16    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/18/2014 08:32:26 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/17/2014 10:55:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/17/2014 07:00:02 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location G:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
Error: (08/17/2014 03:20:40 PM) (Source: MsiInstaller) (User: DanaHenry-HP)
Description: Product: Ask Toolbar -- Error 25001. The following applications must be closed before continuing the uninstall: 
 
Google Chrome
 
Error: (08/17/2014 02:59:10 PM) (Source: MsiInstaller) (User: DanaHenry-HP)
Description: Product: Ask Toolbar -- Error 25001. The following applications must be closed before continuing the uninstall: 
 
Google Chrome
 
Error: (08/17/2014 02:56:36 PM) (Source: MsiInstaller) (User: DanaHenry-HP)
Description: Product: Ask Toolbar -- Error 25001. The following applications must be closed before continuing the uninstall: 
 
Google Chrome
 
Error: (08/17/2014 11:59:00 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/17/2014 11:58:36 AM) (Source: ESENT) (User: )
Description: taskhost (3856) WebCacheLocal: Error -1811 occurred while opening logfile C:\Users\Dana P. Henry\AppData\Local\Microsoft\Windows\WebCache\V0100047.log.
 
Error: (08/17/2014 11:51:19 AM) (Source: Application Hang) (User: )
Description: The program Monitor.exe version 7.0.0.373 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1a0c
 
Start Time: 01cfba32edf820b2
 
Termination Time: 58
 
Application Path: C:\Program Files (x86)\IObit\Advanced SystemCare 7\Monitor.exe
 
Report Id:
 
Error: (08/17/2014 11:43:36 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
 
System errors:
=============
Error: (08/18/2014 08:47:28 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
 
Error: (08/18/2014 08:47:28 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
 
Error: (08/18/2014 08:47:28 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
 
Error: (08/18/2014 08:47:28 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
 
Error: (08/18/2014 08:47:28 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
 
Error: (08/18/2014 08:47:28 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
 
Error: (08/18/2014 08:47:28 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
 
Error: (08/18/2014 08:47:28 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
 
Error: (08/18/2014 08:47:27 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume C:.
 
Error: (08/18/2014 08:47:27 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume C:.
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2013-11-12 10:42:57.450
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\Temp\99C93B14-9B17-45C0-86F6-5B146E59037E\amd64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22436_none_b5e7f8ade1f2fff4\appidapi.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-12 10:42:55.953
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\Temp\99C93B14-9B17-45C0-86F6-5B146E59037E\amd64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22436_none_b5e7f8ade1f2fff4\appidapi.dll because the set of per-page image hashes could not be found on the system.
 
 
 
 Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
=========================== Installed Programs ============================
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader X (10.1.11) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.11 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.1.629 - Adobe Systems, Inc.)
AMD APP SDK Runtime (Version: 2.4.650.9 - Advanced Micro Devices Inc.) Hidden
AMD Fuel (Version: 2011.0705.1115.18310 - AMD) Hidden
AMD Media Foundation Decoders (Version: 1.0.60705.1113 - ATI Technologies Inc.) Hidden
AMD VISION Engine Control Center (x32 Version: 2011.0705.1115.18310 - ATI) Hidden
Ask Toolbar (HKLM-x32\...\{41525333-2D56-3700-76A7-A758B70C0F00}) (Version: 12.15.0.147 - APN, LLC)
ATI Catalyst Install Manager (HKLM\...\{B3C4ADC9-637E-DDD9-A66C-782AE5E2E667}) (Version: 3.0.829.0 - ATI Technologies, Inc.)
avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2021 - AVAST Software)
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blio (HKLM-x32\...\{741006D1-7B2B-4E33-B2B0-831F282EEF64}) (Version: 2.2.8188 - K-NFB Reading Technology, Inc.)
Broadcom 802.11 Wireless LAN Adapter (HKLM\...\Broadcom 802.11 Wireless LAN Adapter) (Version: 5.100.82.86 - Broadcom Corporation)
Broadcom Bluetooth Software (HKLM\...\{6E7F4CA3-B2DE-413C-A7A1-43AA5BE19EA1}) (Version: 6.5.0.2300 - Broadcom Corporation)
Broadcom InConcert Maestro (HKLM\...\{57DD35E9-D9BB-4089-BB05-EF933C586CB3}) (Version: 1.0.5.2300 - Broadcom Corporation)
Brother MFL-Pro Suite MFC-7860DW (HKLM-x32\...\{3ACCCFB3-7B17-4E9F-ACB0-46868FCD4487}) (Version: 1.1.3.0 - Brother Industries, Ltd.)
Business Contact Manager for Outlook 2007 SP2 (HKLM-x32\...\Business Contact Manager) (Version: 3.0.8619.1 - Microsoft Corporation)
Business Contact Manager for Outlook 2007 SP2 (x32 Version: 3.0.8619.1 - Microsoft Corporation) Hidden
Carbonite (HKLM-x32\...\Carbonite Backup) (Version: 5.5.5 build 4151  (Jun-27-2014) - Carbonite)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2011.0705.1115.18310 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2011.0705.1115.18310 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2011.0705.1115.18310 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Czech (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Danish (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Dutch (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help English (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Finnish (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help French (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help German (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Greek (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Italian (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Japanese (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Korean (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Polish (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Russian (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Spanish (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Swedish (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Thai (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Turkish (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
ccc-utility64 (Version: 2011.0705.1115.18310 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.16 - Piriform)
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
CutePDF Writer 3.0 (HKLM\...\CutePDF Writer Installation) (Version:  3.0 - CutePDF.com)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.0.4606 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 3.5.0.4606 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 2.6.24 - Dropbox, Inc.)
Efficient Password Manager 3.55 (HKLM-x32\...\Efficient Password Manager_is1) (Version:  - Efficient Software)
ESU for Microsoft Windows 7 SP1 (HKLM-x32\...\{E96CAA2A-0244-4A2A-8403-0C3C9534778B}) (Version: 2.1.1 - Hewlett-Packard)
Evernote v. 4.2.3 (HKLM-x32\...\{F761359C-9CED-45AE-9A51-9D6605CD55C4}) (Version: 4.2.3.22 - Evernote Corp.)
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Farmscapes (x32 Version: 2.2.0.98 - WildTangent) Hidden
FATE (x32 Version: 2.2.0.97 - WildTangent) Hidden
Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 36.0.1985.143 - Google Inc.)
Google Drive (HKLM-x32\...\{C6640705-7479-4EE5-BC86-879F05F65E74}) (Version: 1.17.7290.4094 - Google, Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
Hoyle Card Games (x32 Version: 2.2.0.95 - WildTangent) Hidden
HP Application Assistant (HKLM\...\{6032497A-4479-462B-ADB8-A0A372BB9A23}) (Version: 1.0.409.3882 - Hewlett-Packard)
HP Auto (Version: 1.0.12935.3667 - Hewlett-Packard Company) Hidden
HP Client Services (Version: 1.1.12938.3539 - Hewlett-Packard) Hidden
HP Connection Manager (HKLM-x32\...\{5E63C0AB-19B0-47D4-842E-6B324EB0614B}) (Version: 4.1.23.1 - Hewlett-Packard Company)
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{39FCC6B7-FFF5-4075-A5E8-B5CEBD54C331}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)
HP Launch Box (HKLM\...\{5A847522-375C-4D05-BD3D-88C450CC047F}) (Version: 1.1.5 - Hewlett-Packard Company)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.1.21091.0 - Hewlett-Packard Company)
HP MovieStore (x32 Version: 2.1.091 - Hewlett-Packard) Hidden
HP On Screen Display (HKLM-x32\...\{ED1BD69A-07E3-418C-91F1-D856582581BF}) (Version: 1.3.5 - Hewlett-Packard Company)
HP Power Manager (HKLM-x32\...\{7E799992-5DA0-4A1A-9443-B1836B063FEC}) (Version: 1.4.8 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{53B17A98-5BF0-40BC-AAFF-850A357975AC}) (Version: 2.7.2 - Hewlett-Packard Company)
HP QuickWeb (HKLM-x32\...\{41298BF3-DF6B-449C-BFB7-83663ECB5108}) (Version: 3.1.1.10184 - Hewlett-Packard Company)
HP Recovery Manager (x32 Version: 2.0.0 - Hewlett-Packard) Hidden
HP Security Assistant (HKLM\...\{ED6CD3AC-616B-4B20-BCF3-6E637B92A5AD}) (Version: 3.0.4 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}) (Version: 9.0.15076.3891 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.2.14901.3869 - Hewlett-Packard Company)
HP Software Framework (HKLM-x32\...\{675D093B-815D-47FD-AB2C-192EC751E8E2}) (Version: 4.6.10.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
iSEEK AnswerWorks English Runtime (HKLM-x32\...\{18A8E78B-9EF2-496E-B310-BCD8E4C1DAB3}) (Version: 010.000.0101 - Vantage Linguistics)
Jasc Paint Shop Pro 8 (HKLM-x32\...\{81A34902-9D0B-4920-A25C-4CDC5D14B328}) (Version: 8.10.0000 - Jasc Software Inc)
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Jewel Quest Mysteries: The Seventh Gate Collector's Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kingsoft Office 2013 (9.1.0.4088) (HKLM-x32\...\Kingsoft Office) (Version: 9.1.0.4088 - Kingsoft Corp.)
Letters from Nowhere 2 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Luxor HD (x32 Version: 2.2.0.98 - WildTangent) Hidden
Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2003 Web Components (HKLM-x32\...\{90A40409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Office 2007 Primary Interop Assemblies (HKLM-x32\...\{50120000-1105-0000-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional 2007 (HKLM-x32\...\PROR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Small Business Connectivity Components (HKLM-x32\...\{A939D341-5A04-4E0A-BB55-3E65B386432D}) (Version: 2.0.7024.0 - Microsoft Corporation)
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 (HKLM-x32\...\Microsoft SQL Server 2005) (Version:  - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ) (x32 Version: 9.4.5000.00 - Microsoft Corporation) Hidden
Microsoft SQL Server Native Client (HKLM\...\{9ACF3FDB-C8E6-444C-8C64-13A221F7BFFD}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server Setup Support Files (English) (HKLM-x32\...\{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{B636C9B9-A3F2-4DCE-ADCC-72E095018385}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft WSE 3.0 Runtime (x32 Version: 3.0.5305.0 - Microsoft Corp.) Hidden
Mozilla Firefox 31.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 31.0 (x86 en-US)) (Version: 31.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 31.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
OfficeSharedAddInSetup (HKLM-x32\...\{3D316CFB-1825-4030-A13A-29D18DC6B177}) (Version: 1.0.0 - Smart Soft)
opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden
QuickBooks (x32 Version: 21.0.4012.904 - Intuit Inc.) Hidden
QuickBooks Pro 2011 (HKLM-x32\...\{11E0AC7D-6822-4F67-865F-EE1C13D28C38}) (Version: 21.0.4012.904 - Intuit Inc.)
Quicken 2011 (HKLM-x32\...\{5FE545A1-D215-4216-9189-E7B39C9D1CC1}) (Version: 20.1.8.6 - Intuit)
Quicken 2014 (HKLM-x32\...\{0877F595-254F-45F4-991D-3F72E86B17CE}) (Version: 23.1.7.6 - Intuit)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.42.304.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6461 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7600.77 - Realtek Semiconductor Corp.)
RollerCoaster Tycoon 3: Platinum (x32 Version: 2.2.0.98 - WildTangent) Hidden
SES Driver (HKLM\...\{D8CC254C-C671-4664-9A38-FA368D1E2C97}) (Version: 1.0.0 - Western Digital)
Should I Remove It (HKCU\...\Should I Remove It 1.0.4) (Version: 1.0.4 - Reason Software Company Inc.)
Should I Remove It (x32 Version: 1.0.4 - Reason Software Company Inc.) Hidden
Skype™ 6.14 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.14.104 - Skype Technologies S.A.)
Smart Defrag 3 (HKLM-x32\...\Smart Defrag 3_is1) (Version: 3.2 - IObit)
Smart PDF Converter 6.3.0.510 (HKLM\...\Smart PDF Converter_is1) (Version: 6.3.0.510 - Smart Soft)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics TouchPad Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.21.0 - Synaptics Incorporated)
The Treasures of Mystery Island: The Ghost Ship (x32 Version: 2.2.0.98 - WildTangent) Hidden
Torchlight (x32 Version: 2.2.0.98 - WildTangent) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_PROR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_PROR_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROR_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2883097) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{B2260BC9-D561-46EE-B33D-739CF760A2A9}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
VBA (2627.01) (x32 Version: 6.03.00.9402 - Microsoft Corporation) Hidden
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.98 - WildTangent) Hidden
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WildTangent Games App (HP Games) (x32 Version: 4.0.5.32 - WildTangent) Hidden
Windows Driver Package - Western Digital Technologies (WDC_SAM) WDC_SAM  (01/19/2011 1.0.0009.0) (HKLM\...\4CA7CFBB29889F25ACB3DF6E3A42BAE29EB43B20) (Version: 01/19/2011 1.0.0009.0 - Western Digital Technologies)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WonderFox DVD Video Converter (HKCU\...\WonderFoxDVDVideoConverter) (Version:  - WonderFox Soft, Inc. All Rights Reserved.)
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden
 
========================= Devices: ================================
 
Name: Realtek PCIe FE Family Controller
Description: Realtek PCIe FE Family Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8167
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 25%
Total physical RAM: 7786.91 MB
Available physical RAM: 5778.28 MB
Total Pagefile: 15571.99 MB
Available Pagefile: 13315.82 MB
Total Virtual: 4095.88 MB
Available Virtual: 3980.87 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:203.14 GB) (Free:98.4 GB) NTFS
2 Drive d: (Recovery) (Fixed) (Total:17.3 GB) (Free:0.55 GB) NTFS
3 Drive e: (PASSPORT) (Fixed) (Total:2.93 GB) (Free:2.93 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\DANAHENRY-HP
 
Administrator            Dana P. Henry            Guest                    
 
========================= Restore Points ==================================
 
23-07-2014 21:31:06 Checkpoint by HitmanPro
23-07-2014 21:35:30 Checkpoint by HitmanPro
24-07-2014 07:00:12 Windows Update
03-08-2014 21:43:35 Windows Update
15-08-2014 22:18:40 avast! antivirus system restore point
16-08-2014 07:00:27 Windows Update
16-08-2014 18:22:11 Windows Update
16-08-2014 18:35:06 Windows Update
17-08-2014 02:20:21 Removed AVG 2014
17-08-2014 02:23:16 Removed AVG 2014
17-08-2014 19:12:24 Removed Blio.
17-08-2014 19:18:19 Installed Should I Remove It
 
**** End of log ****
 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 8/18/2014
Scan Time: 9:03:37 AM
Logfile: malware.txt
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.08.18.04
Rootkit Database: v2014.08.16.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Dana P. Henry
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 305325
Time Elapsed: 33 min, 30 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 08/18/2014 10:29:21 AM in x64 mode.
Windows Version: Windows 7 Ultimate Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 08/18/2014 10:30:26 AM
Execution time: 0 hours(s), 1 minute(s), and 5 seconds(s)
 
I hope that I have included everything as requested.  Where from here?  Thank you so much!
 
 
 


#5 Broni

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Posted 18 August 2014 - 07:04 PM

You may have some issue with your hard drive.

MiniToolbox reports number of similar errors:

 

Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume \Device\HarddiskVolume2.

 

 

 

Click Start button and in "Start search" type:
cmd
Hold CTRL and SHIFT buttons and press Enter.
Command prompt window will open.
Paste this in:
chkdsk /r (<------watch for "space")
Press Enter.
Chkdsk will run.
Reboot.
Download ListChkdskResult.exe (by SleepyDude) from the link below:
https://dl.dropboxusercontent.com/u/12354842/My%20Tools/ListChkdskResult.exe
Double click on it to run it. It will take a few seconds to scan, then it will open a Notepad window with the log. Copy and paste the contents of this into your next post
 


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#6 dphenry157

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Posted 19 August 2014 - 09:35 AM

I was unsuccessful in running the chkdsk /r command.  I kept getting an error message telling me that it would not run because other "stuff" was running.  Apologies.

 

I also tried to run the link but it did not give me a log, just a blank page.

 

Where from here please?

 

Thank you!



#7 dphenry157

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Posted 19 August 2014 - 09:48 AM

Apologies, I did get a log from the link

 

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013
 
------< Log generate on 8/19/2014 10:30:34 AM >------
Category: 0
Computer Name: DanaHenry-HP
Event Code: 1001
Record Number: 25428
Source Name: Microsoft-Windows-Wininit
Time Written: 08-18-2014 @ 15:44:48
Event Type: Information
User: 
Message: 
 
Checking file system on C:
The type of the file system is NTFS.
 
 
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 3)...
Attribute record of type 0x80 and instance tag 0x5 is cross linked
starting at 0x7b2af5 for possibly 0x5 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x5
in file 0x2b3e4 is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 177124.
Attribute record of type 0x80 and instance tag 0x5 is cross linked
starting at 0x7f3258 for possibly 0x2a clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x5
in file 0x2ca51 is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 182865.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x7b2b0d for possibly 0x1 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x4
in file 0x2e941 is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 190785.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x7b2b0a for possibly 0x1 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x4
in file 0x2e942 is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 190786.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x7b2b0c for possibly 0x1 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x4
in file 0x2ea68 is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 191080.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x7b2b0b for possibly 0x1 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x4
in file 0x2eb0f is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 191247.
  206848 file records processed.                                         
 
File verification completed.
  896 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  0 EA records processed.                                           
 
  45 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 3)...
Index entry snapshot.etl of index $I30 in file 0x188bb points to unused file 0x188bc.
Deleting index entry snapshot.etl in index $I30 of file 100539.
  267604 index entries processed.                                        
 
Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
Recovering orphaned file progupd.cfg (71) into directory file 131423.
Recovering orphaned file aviupd.cfg (171) into directory file 131423.
  6 unindexed files scanned.                                        
 
Recovering orphaned file {2DEFE~1 (100539) into directory file 109759.
Recovering orphaned file {2defe596-49d0-48b6-87d0-68421da55557} (100539) into directory file 109759.
CHKDSK is recovering remaining unindexed files.
  3 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 3)...
The security descriptor entry with Id 0xac9 at offset 0x130e90 is invalid.
The security data stream entry at offset 0x131040 with length 0xff404040
crosses the page boundary.
Repairing the security file record segment.
  206848 file SDs/SIDs processed.                                        
 
Cleaning up 6791 unused index entries from index $SII of file 9.
Cleaning up 6791 unused index entries from index $SDH of file 9.
Cleaning up 6791 unused security descriptors.
Security descriptor verification completed.
Inserting data attribute into file 177124.
Inserting data attribute into file 182865.
Inserting data attribute into file 190785.
Inserting data attribute into file 190786.
Inserting data attribute into file 191080.
Inserting data attribute into file 191247.
  30385 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
  35264912 USN bytes processed.                                            
 
Usn Journal verification completed.
Correcting errors in the master file table's (MFT) BITMAP attribute.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
 
 213006332 KB total disk space.
 109628076 KB in 148773 files.
     93400 KB in 30382 indexes.
         0 KB in bad sectors.
    319288 KB in use by the system.
     65536 KB occupied by the log file.
 102965568 KB available on disk.
 
      4096 bytes in each allocation unit.
  53251583 total allocation units on disk.
  25741392 allocation units available on disk.
 
Internal Info:
00 28 03 00 e3 bb 02 00 f9 f6 04 00 00 00 00 00  .(..............
a5 67 00 00 2d 00 00 00 00 00 00 00 00 00 00 00  .g..-...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
-----------------------------------------------------------------------


#8 dphenry157

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Posted 19 August 2014 - 09:56 AM

Another question please.  When I look at my drives on COMPUTER I see      recovery (D:) 562 MB free of 17.2 GB and the drive is highlighted in red.  Any connection to my problems?



#9 Broni

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Posted 19 August 2014 - 07:02 PM

No. Recovery partition will always be almost full because computer doesn't write into that partition.

It's only used to restore your computer to factory settings.

 

How is computer doing after "chkdsk"?


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#10 dphenry157

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Posted 20 August 2014 - 06:10 AM

No luck with chkdsk, I always get an error that something else is running?



#11 dphenry157

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Posted 20 August 2014 - 08:48 AM

Update:  running chkdsk from command prompt would not go - I did however set it to run when I rebooted - it's running now.  I will keep you posted.

 

Thank you!



#12 dphenry157

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Posted 20 August 2014 - 01:48 PM

chkdsk seems to have completed, where from here please?



#13 Broni

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Posted 20 August 2014 - 09:50 PM

I'd like to see new report using ListChkdskResult.exe


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#14 dphenry157

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Posted 21 August 2014 - 09:23 AM

Where do I get the download to run?



#15 dphenry157

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Posted 21 August 2014 - 09:29 AM

OK, found it, my bad!

 

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013
 
------< Log generate on 8/21/2014 10:27:56 AM >------
Category: 0
Computer Name: DanaHenry-HP
Event Code: 1001
Record Number: 25629
Source Name: Microsoft-Windows-Wininit
Time Written: 08-20-2014 @ 13:53:25
Event Type: Information
User: 
Message: 
 
Checking file system on C:
The type of the file system is NTFS.
 
A disk check has been scheduled.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 5)...
  206848 file records processed.                                         
 
File verification completed.
  899 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  0 EA records processed.                                           
 
  45 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 5)...
  267636 index entries processed.                                        
 
Index verification completed.
  0 unindexed files scanned.                                        
 
  0 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 5)...
  206848 file SDs/SIDs processed.                                        
 
Cleaning up 14 unused index entries from index $SII of file 0x9.
Cleaning up 14 unused index entries from index $SDH of file 0x9.
Cleaning up 14 unused security descriptors.
Security descriptor verification completed.
  30395 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
  36089056 USN bytes processed.                                            
 
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  206832 files processed.                                                
 
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  25613625 free clusters processed.                                        
 
Free space verification is complete.
Windows has checked the file system and found no problems.
 
 213006332 KB total disk space.
 110138568 KB in 149056 files.
     93460 KB in 30396 indexes.
         0 KB in bad sectors.
    319804 KB in use by the system.
     65536 KB occupied by the log file.
 102454500 KB available on disk.
 
      4096 bytes in each allocation unit.
  53251583 total allocation units on disk.
  25613625 allocation units available on disk.
 
Internal Info:
00 28 03 00 08 bd 02 00 96 f8 04 00 00 00 00 00  .(..............
ac 67 00 00 2d 00 00 00 00 00 00 00 00 00 00 00  .g..-...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
-----------------------------------------------------------------------
Category: 0
Computer Name: DanaHenry-HP
Event Code: 1001
Record Number: 25428
Source Name: Microsoft-Windows-Wininit
Time Written: 08-18-2014 @ 15:44:48
Event Type: Information
User: 
Message: 
 
Checking file system on C:
The type of the file system is NTFS.
 
 
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 3)...
Attribute record of type 0x80 and instance tag 0x5 is cross linked
starting at 0x7b2af5 for possibly 0x5 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x5
in file 0x2b3e4 is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 177124.
Attribute record of type 0x80 and instance tag 0x5 is cross linked
starting at 0x7f3258 for possibly 0x2a clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x5
in file 0x2ca51 is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 182865.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x7b2b0d for possibly 0x1 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x4
in file 0x2e941 is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 190785.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x7b2b0a for possibly 0x1 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x4
in file 0x2e942 is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 190786.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x7b2b0c for possibly 0x1 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x4
in file 0x2ea68 is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 191080.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x7b2b0b for possibly 0x1 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x4
in file 0x2eb0f is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 191247.
  206848 file records processed.                                         
 
File verification completed.
  896 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  0 EA records processed.                                           
 
  45 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 3)...
Index entry snapshot.etl of index $I30 in file 0x188bb points to unused file 0x188bc.
Deleting index entry snapshot.etl in index $I30 of file 100539.
  267604 index entries processed.                                        
 
Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
Recovering orphaned file progupd.cfg (71) into directory file 131423.
Recovering orphaned file aviupd.cfg (171) into directory file 131423.
  6 unindexed files scanned.                                        
 
Recovering orphaned file {2DEFE~1 (100539) into directory file 109759.
Recovering orphaned file {2defe596-49d0-48b6-87d0-68421da55557} (100539) into directory file 109759.
CHKDSK is recovering remaining unindexed files.
  3 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 3)...
The security descriptor entry with Id 0xac9 at offset 0x130e90 is invalid.
The security data stream entry at offset 0x131040 with length 0xff404040
crosses the page boundary.
Repairing the security file record segment.
  206848 file SDs/SIDs processed.                                        
 
Cleaning up 6791 unused index entries from index $SII of file 9.
Cleaning up 6791 unused index entries from index $SDH of file 9.
Cleaning up 6791 unused security descriptors.
Security descriptor verification completed.
Inserting data attribute into file 177124.
Inserting data attribute into file 182865.
Inserting data attribute into file 190785.
Inserting data attribute into file 190786.
Inserting data attribute into file 191080.
Inserting data attribute into file 191247.
  30385 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
  35264912 USN bytes processed.                                            
 
Usn Journal verification completed.
Correcting errors in the master file table's (MFT) BITMAP attribute.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
 
 213006332 KB total disk space.
 109628076 KB in 148773 files.
     93400 KB in 30382 indexes.
         0 KB in bad sectors.
    319288 KB in use by the system.
     65536 KB occupied by the log file.
 102965568 KB available on disk.
 
      4096 bytes in each allocation unit.
  53251583 total allocation units on disk.
  25741392 allocation units available on disk.
 
Internal Info:
00 28 03 00 e3 bb 02 00 f9 f6 04 00 00 00 00 00  .(..............
a5 67 00 00 2d 00 00 00 00 00 00 00 00 00 00 00  .g..-...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
-----------------------------------------------------------------------
 
Where from here please?





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