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Ransomware


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11 replies to this topic

#1 Jordstew123

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Posted 16 August 2014 - 05:52 PM

My dell Inspiron duo is infected with the Cheshire police ekash virus pretty much I have no idea what to do so help would be appreciated ! Thanks

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#2 Condobloke

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Posted 16 August 2014 - 09:23 PM

G'day Jordstew123, and Welcome to BC.

 

This looks like it may fit your situation...

 

http://www.bleepingcomputer.com/virus-removal/remove-united-kingdom-police-virus

 

If you need help with this....post a fresh topic....and then be prepared to be Patient...

 

 

Please follow the instructions in the Preparation Guide For Requesting Help  starting at Step #6.

 

When you have done that, start a new topic and post the required logs to  Virus, Trojan, Spyware, and Malware Removal Logs   forum, NOT here, for assistance by the Malware Response Team Experts.

NOTE :If you are unable to complete any step, please just post the topic and leave a good description of your problems

Best of Luck !


Condobloke ...Outback Australian  fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

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#3 Condobloke

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Posted 19 August 2014 - 09:18 PM

Do you need help ?


Condobloke ...Outback Australian  fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

 GcnI1aH.jpg

 

 


#4 Jordstew123

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Posted 24 August 2014 - 04:31 AM

Thank you very much, that's all the help I needed. I just need to find somewhere I can put HitmanPro on a USB drive. Thanks again!

#5 quietman7

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Posted 24 August 2014 - 08:30 AM

I just need to find somewhere I can put HitmanPro on a USB drive.

The following links may be helpful then.

How to Create HitmanPro.Kickstart USB flash drive
HitmanPro.Kickstart User Manual
HitmanPro.Kickstart User Manual/Guide
HitmanPro.Kickstart FAQs
BC Ransoneware Removal Guide using HitmanPro to create a HitmanPro kickstart USB drive
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#6 Jordstew123

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Posted 24 August 2014 - 12:32 PM

Yet again thank you a lot!

#7 quietman7

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Posted 24 August 2014 - 06:25 PM

You're welcome and good luck.
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#8 Jordstew123

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Posted 26 August 2014 - 01:44 PM

Hi again, it's not letting me select USB storage device on boot on the set up menu help again please.

#9 Jordstew123

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Posted 26 August 2014 - 02:04 PM

I did use 64 bit instead of 32, should I try 32? But it literally wouldn't let me select USB drive or boot from hard drive

#10 quietman7

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Posted 26 August 2014 - 03:52 PM

This is a quote from one of the developers of HitmanPro.Kickstart...

The Kickstart flash drive always contains both the 32bit and 64bit versions of HitmanPro. During the boot process it is determined what type of WIndows is on the (infected) machine, and the proper version of HitmanPro is selected. This way, you can use the same Kickstart flash drive on different versions (32 / 64 bit / XP / Vista / Win7) of Windows.

So during creation of the flash drive it is not important to know what version of Windows is on the infected machine you are about to use the flash drive for.

Hitmanpro on USB FLash drive help? - Post #7 by Edwin Engels (eengels)

If you have specific questions or encounter problems using HitmanPro.Kickstart, please Contact HitmanPro Support directly.

Erik Loman (erikloman) and Edwin Engels (eengels) are two SurfRight Reps. who visit BC on occasion to answer questions and provide assistance.
- Edwin can be contacted by email at edwin@surfright.com
- Erik can be contacted by email at erik@surfright.nl

As SurfRight Reps, they would be far more familiar with any issues encountered using HitmanPro than any of our staff or forum members.
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#11 Jordstew123

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Posted 27 August 2014 - 12:50 PM

I have contacted one of them thanks

#12 quietman7

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Posted 27 August 2014 - 01:16 PM

You're welcome and good luck.
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