Hello. I've had a new HP laptop for a month or so now. I've got an old Brother MFC-8500 printer/copier/etc. After some struggle I got the printer to work with the new laptop. Now I'm trying to print a return label from a website and the computer won't recognize the printer. I've reinstalled the driver and rebooted.
The printer says ready. The computer in devices and printers says that the printer is offline. (Oddly the printer is in devices and printers as well as there being a different printer with copy 1).
What could be wrong?