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istart123 how to remove


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5 replies to this topic

#1 tony007

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Posted 16 August 2014 - 11:55 AM

The above home page hijacker has hijacked my friends home page, I am helping him to get rid of it, is there some freeware removal tool that will do it all the ones I have found so far want a person to purchase before removing what scan finds. Or is there a step by step guide to remove it. Thanks.

Edited by Queen-Evie, 18 August 2014 - 11:28 AM.
moved from Windows 8 to Am I Infected


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#2 dicke

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Posted 16 August 2014 - 12:06 PM

Hi,

I've found that the free version of MalwareBytes Antimalware or the free version of SuperAntiSpyware do a good job of removing the easier infections. When they fail I go the 'Am I infected' forum here and get expert help

Keep us posted


Stay well and surf safe [stay protected]

Dick E


#3 tony007

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Posted 18 August 2014 - 11:16 AM

Tried them did'ent work



#4 maggot7

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Posted 18 August 2014 - 11:46 AM

"Please download AdwCleaner and run it.

 
An image like the one below will open, click on Scan.
 
adwcleaner11_zps48314883.png
 
Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.  
 
Click on Clean to remove the selected items.  If you have any questions about any items in the list please copy and paste the list in your topic so we can review it.  
 
You will receive a message telling you that all programs will be close so that the infections can be removed.  Click on Ok.
 

When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your next post.



#5 tony007

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Posted 25 August 2014 - 01:02 AM

I fixed this using revo uninstaller, works a treat.

#6 dicke

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Posted 25 August 2014 - 09:38 AM

Excellent

Thanks for posting back with your solution

We'll be here when you need us. Til then

Stay well and surf safe


Stay well and surf safe [stay protected]

Dick E





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