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hp pavilion dv6, windows 7 lots of issues


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7 replies to this topic

#1 michellefadden

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Posted 16 August 2014 - 02:42 AM

need a good diagnostic link..or antivirus or malware info. Also, laptop stopped holding a charge, must be plugged in in order to use. assuming that's a completely separate battery issue, is replacing battery the only solution?  thanks



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#2 hamluis

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Posted 16 August 2014 - 08:27 AM

If you have known/suspected hardware issues...I would suspect that they need to be resolved prior to assuming that you have other types of issues.

 

Moving topic to Internal Hardware.

 

Louis



#3 dc3

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Posted 16 August 2014 - 11:49 AM

Please start by describing in detail what your problems are and what you have tried so far.

 

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 michellefadden

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Posted 17 August 2014 - 12:28 AM

Thanks dc3!

 

I'm not sure how to summarize the symptoms, it seems like pretty much everything is messed up. Computer running slow, when starting or restarting a black screen comes up that says to hit enter if I want to continue, shuts down or does updates without warning, won't hold a charge without being plugged in..the list goes on..

 

THe computer is only a few years old.

 

below are the Speccy link and MiniToolbox scan results:

 

http://speccy.piriform.com/results/AR0v2VQALsgQYdkz7PfmQIX

 

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by laptop (administrator) on 16-08-2014 at 22:15:20
Running from "C:\Users\laptop\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/16/2014 08:59:40 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
The parameter is incorrect.
.

Error: (08/16/2014 08:59:39 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
The parameter is incorrect.
.

Error: (08/16/2014 08:55:57 PM) (Source: Application Virtualization Client) (User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=124C}
The client was unable to connect to an Application Virtualization Server (rc 24604E0A-40000194)

Error: (08/16/2014 08:55:57 PM) (Source: Application Virtualization Client) (User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=124C}
The Application Virtualization Client could not connect to stream URL 'http://c2r.microsoft.com/ConsumerC2R/en-us/14.0.4763.1000/ConsumerC2R.en-us_14.0.5130.5001.sft' (rc 24604E0A-40000194, original rc 24604E0A-40000194).

Error: (08/15/2014 03:30:13 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
The parameter is incorrect.
.

Error: (08/15/2014 03:30:13 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
The parameter is incorrect.
.

Error: (08/15/2014 02:45:32 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (08/15/2014 00:31:15 PM) (Source: Application Virtualization Client) (User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=1014}
The client was unable to connect to an Application Virtualization Server (rc 24604E0A-40000194)

Error: (08/15/2014 00:31:15 PM) (Source: Application Virtualization Client) (User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=1014}
The Application Virtualization Client could not connect to stream URL 'http://c2r.microsoft.com/ConsumerC2R/en-us/14.0.4763.1000/ConsumerC2R.en-us_14.0.5130.5001.sft' (rc 24604E0A-40000194, original rc 24604E0A-40000194).

Error: (08/14/2014 01:34:49 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
The parameter is incorrect.
.


System errors:
=============
Error: (08/16/2014 08:54:49 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:47:23 AM on ‎8/‎16/‎2014 was unexpected.

Error: (08/16/2014 00:22:02 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:19:18 AM on ‎8/‎16/‎2014 was unexpected.

Error: (08/12/2014 08:22:13 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:55:20 PM on ‎8/‎4/‎2014 was unexpected.

Error: (08/04/2014 08:09:29 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:20:08 AM on ‎8/‎4/‎2014 was unexpected.

Error: (08/03/2014 09:38:19 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:36:57 PM on ‎8/‎3/‎2014 was unexpected.

Error: (08/03/2014 11:44:18 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:05:01 AM on ‎8/‎3/‎2014 was unexpected.

Error: (08/02/2014 08:34:38 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:29:54 PM on ‎8/‎2/‎2014 was unexpected.

Error: (08/02/2014 03:11:07 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:08:20 PM on ‎8/‎2/‎2014 was unexpected.

Error: (08/02/2014 03:07:39 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:05:04 PM on ‎8/‎2/‎2014 was unexpected.

Error: (08/02/2014 11:20:42 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:17:51 AM on ‎8/‎2/‎2014 was unexpected.


Microsoft Office Sessions:
=========================
Error: (08/16/2014 08:59:40 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
The parameter is incorrect.

Error: (08/16/2014 08:59:39 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
The parameter is incorrect.

Error: (08/16/2014 08:55:57 PM) (Source: Application Virtualization Client)(User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=124C}
24604E0A-40000194

Error: (08/16/2014 08:55:57 PM) (Source: Application Virtualization Client)(User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=124C}
http://c2r.microsoft.com/ConsumerC2R/en-us/14.0.4763.1000/ConsumerC2R.en-us_14.0.5130.5001.sft24604E0A-4000019424604E0A-40000194

Error: (08/15/2014 03:30:13 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
The parameter is incorrect.

Error: (08/15/2014 03:30:13 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
The parameter is incorrect.

Error: (08/15/2014 02:45:32 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (08/15/2014 00:31:15 PM) (Source: Application Virtualization Client)(User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=1014}
24604E0A-40000194

Error: (08/15/2014 00:31:15 PM) (Source: Application Virtualization Client)(User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=1014}
http://c2r.microsoft.com/ConsumerC2R/en-us/14.0.4763.1000/ConsumerC2R.en-us_14.0.5130.5001.sft24604E0A-4000019424604E0A-40000194

Error: (08/14/2014 01:34:49 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
The parameter is incorrect.



=========================== Installed Programs ============================
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
ActiveCheck component for HP Active Support Library (x32 Version: 3.0.0.3 - Hewlett-Packard) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.3.9130 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 1.5.3.9130 - Adobe Systems Inc.) Hidden
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader 9.3 MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-A91000000001}) (Version: 9.3.0 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.5 (HKLM-x32\...\{9ECF7817-DB11-4FBA-9DF1-296A578D513A}) (Version: 11.5.7.609 - Adobe Systems, Inc)
Apple Application Support (HKLM-x32\...\{343666E2-A059-48AC-AD67-230BF74E2DB2}) (Version: 2.1.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{75104836-CAC7-444E-A39E-3F54151942F5}) (Version: 4.0.0.97 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 9.0 - Atheros)
AVG SafeGuard toolbar (HKLM-x32\...\AVG SafeGuard toolbar) (Version: 18.1.9.786 - AVG Technologies)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Build-a-lot 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
CinemaNow Media Manager (HKLM-x32\...\{6C122441-1861-4CD7-B1C5-A163A6984E12}) (Version: 1.9.1.105 - CinemaNow, Inc.)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Contour Storyteller (HKLM-x32\...\Contour Storyteller 3.0.4) (Version: 3.0.4 - Contour)
CyberLink DVD Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 7.0.3003 - CyberLink Corp.)
CyberLink DVD Suite (x32 Version: 7.0.3003 - CyberLink Corp.) Hidden
Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dora's Carnival Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 2.10.27 - Dropbox, Inc.)
DVD Flick 1.3.0.7 (HKLM-x32\...\DVD Flick_is1) (Version: 1.3.0.7 - Dennis Meuwissen)
DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) (Version: 4.1.4121 - Hewlett-Packard)
DVD Menu Pack for HP MediaSmart Video (x32 Version: 4.1.4121 - Hewlett-Packard) Hidden
DVDFab 9.0.5.5 (26/07/2013) (HKLM-x32\...\DVDFab 9_is1) (Version:  - Fengtao Software Inc.)
Energy Star Digital Logo (HKLM-x32\...\{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}) (Version: 1.0.1 - Hewlett-Packard)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - )
Escape Rosecliff Island (x32 Version: 2.2.0.95 - WildTangent) Hidden
ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)
FATE (x32 Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden
Flamingo (HKLM-x32\...\Flamingo) (Version:  - )
Flamingo 1.1 (HKLM-x32\...\Flamingo 1.1) (Version: 1.1 Release - Robert McNeel & Associates, 3670 Woodland Park Avenue North, Seattle, WA 98103 USA)
Freemake Video Converter version 4.0.3 (HKLM-x32\...\Freemake Video Converter_is1) (Version: 4.0.3 - Ellora Assets Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 36.0.1985.143 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Heroes of Hellas 2 - Olympia (x32 Version: 2.2.0.95 - WildTangent) Hidden
HP 3D DriveGuard (HKLM\...\{299625B9-6C69-462C-9CEA-8E06D878B1C5}) (Version: 4.0.5.1 - Hewlett-Packard Company)
HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.4.10262.3295 - Hewlett-Packard)
HP Customer Experience Enhancements (x32 Version: 6.0.1.4 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{132234A4-9362-4829-957F-FF11715F7815}) (Version: 1.1.1.0 - Hewlett-Packard)
HP DVB-T TV Tuner 8.0.64.43 (HKLM-x32\...\HP DVB-T TV Tuner) (Version: 8.0.64.43 - )
HP Game Console (x32 Version:  - WildTangent) Hidden
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.1.3 - WildTangent)
HP MediaSmart CinemaNow 2.0 (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.0 - Hewlett-Packard)
HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 4.1.4229 - Hewlett-Packard)
HP MediaSmart DVD (x32 Version: 4.1.4229 - Hewlett-Packard) Hidden
HP MediaSmart Movies and TV (HKLM\...\{4B4E2FA2-3B1E-4147-99DB-5033981D8C2F}) (Version: 1.0.0.10 - Hewlett-Packard)
HP MediaSmart Music (HKLM-x32\...\InstallShield_{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}) (Version: 4.1.4215 - Hewlett-Packard)
HP MediaSmart Music (x32 Version: 4.1.4215 - Hewlett-Packard) Hidden
HP MediaSmart Photo (HKLM-x32\...\InstallShield_{6DAF8CDC-9B04-413B-A0F2-BCC13CF8A5BF}) (Version: 4.1.4211 - Hewlett-Packard)
HP MediaSmart Photo (x32 Version: 4.1.4211 - Hewlett-Packard) Hidden
HP MediaSmart SmartMenu (HKLM\...\{731A1D36-BF17-4C76-B7E7-CC055AF8C54E}) (Version: 3.1.1.12 - Hewlett-Packard)
HP MediaSmart Video (HKLM-x32\...\InstallShield_{D12E3E7F-1B13-4933-A915-16C7DD37A095}) (Version: 4.1.4214 - Hewlett-Packard)
HP MediaSmart Video (x32 Version: 4.1.4214 - Hewlett-Packard) Hidden
HP MediaSmart Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 4.1.3024 - Hewlett-Packard)
HP MediaSmart Webcam (x32 Version: 4.1.3024 - Hewlett-Packard) Hidden
HP MediaSmart/TouchSmart Netflix (HKLM-x32\...\{BDDA1E1E-204E-4368-B0C2-737F16B76307}) (Version: 1.0.3.0 - Hewlett-Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.3611 - HP Photo Creations Powered by RocketLife)
HP Power Manager (HKLM-x32\...\{4B156358-CE9C-4E9F-8CAD-79AE86A68C60}) (Version: 1.0.3 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{E342D296-DB9D-4FC7-ACB0-39926C0BFA16}) (Version: 2.1.5 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{72D90DB3-A16A-4545-B555-868471101833}) (Version: 8.1.4186.3400 - Hewlett-Packard)
HP Software Framework (HKLM-x32\...\{E05DB9F9-C8E7-45F2-BE9E-76D4C447CE9B}) (Version: 4.0.39.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{FC17E0A7-EAA9-4902-92F8-C83B9FD02246}) (Version: 5.0.14.2 - Hewlett-Packard Company)
HP Wireless Assistant (HKLM\...\{B5FC1E1B-E70D-45F1-8E40-A3C30698B323}) (Version: 4.0.9.0 - Hewlett-Packard Company)
HPAsset component for HP Active Support Library (x32 Version: 3.0.0.3 - Hewlett-Packard) Hidden
HTC Sync Manager (HKLM-x32\...\{368E4EF8-E840-40EE-A224-50B8D1DC2B12}) (Version: 2.4.36.0 - HTC)
Hulu Desktop (HKCU\...\HuluDesktop) (Version: 0.9.13 - Hulu LLC)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6289.0 - IDT)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2141 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.2.1001 - Intel Corporation)
Internet TV for Windows Media Center (HKLM-x32\...\{9D318C86-AF4C-409F-A6AC-7183FF4CF424}) (Version: 4.2.2.0 - Microsoft Corporation)
IPTInstaller (HKLM-x32\...\{08208143-777D-4A06-BB54-71BF0AD1BB70}) (Version: 4.0.9 - HTC)
iTunes (HKLM\...\{D66F0C3C-24F2-4463-9E2F-4381E5C40A26}) (Version: 10.5.2.11 - Apple Inc.)
Java Auto Updater (x32 Version: 2.0.2.1 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 20 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416020FF}) (Version: 6.0.200 - Sun Microsystems, Inc.)
Java™ 6 Update 20 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216020FF}) (Version: 6.0.200 - Sun Microsystems, Inc.)
Jewel Quest 3 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Jewel Quest Solitaire 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
K-Lite Codec Pack 6.5.0 (Basic) (HKLM-x32\...\KLiteCodecPack_is1) (Version: 6.5.0 - )
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.2907 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.2907 - CyberLink Corp.) Hidden
LightScribe System Software (HKLM-x32\...\{07E49BC1-24FF-4D7A-AC74-727BE95801AF}) (Version: 1.18.16.1 - LightScribe)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft IntelliType Pro 8.2 (HKLM\...\Microsoft IntelliType Pro 8.2) (Version: 8.20.469.0 - Microsoft Corporation)
Microsoft IntelliType Pro 8.2 (Version: 8.20.469.0 - Microsoft Corporation) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft PowerPoint Viewer (HKLM-x32\...\{95140000-00AF-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 (HKLM-x32\...\{E503B4BF-F7BB-3D5F-8BC8-F694B1CFF942}) (Version: 9.0.21022.218 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft WSE 3.0 Runtime (x32 Version: 3.0.5305.0 - Microsoft Corp.) Hidden
Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 4.1.4030 - Hewlett-Packard)
Movie Theme Pack for HP MediaSmart Video (x32 Version: 4.1.4030 - Hewlett-Packard) Hidden
Mozilla Firefox 31.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 31.0 (x86 en-US)) (Version: 31.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Netflix in Windows Media Center (HKLM-x32\...\{0CA72D12-F6C6-4D43-A2A0-41F5AA17E2B6}) (Version: 3.3.101.0 - Microsoft Corporation)
Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.1.17869 - Symantec Corporation)
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
PhotoNow! (HKLM-x32\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.6904 - CyberLink Corp.)
PhotoNow! (x32 Version: 1.1.6904 - CyberLink Corp.) Hidden
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Plants vs. Zombies (x32 Version: 2.2.0.95 - WildTangent) Hidden
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4204 - CyberLink Corp.)
Power2Go (x32 Version: 6.1.4204 - CyberLink Corp.) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3003 - CyberLink Corp.)
PowerDirector (x32 Version: 8.0.3003 - CyberLink Corp.) Hidden
QuickTime (HKLM-x32\...\{7BE15435-2D3E-4B58-867F-9C75BED0208C}) (Version: 7.71.80.42 - Apple Inc.)
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.17.304.2010 - Realtek)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30111 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.3023 - CyberLink Corp.) Hidden
Rhinoceros 2.0 (HKLM-x32\...\Rhinoceros 2.0) (Version: 2.0 Beta - Robert McNeel & Associates)
Rhinoceros 3.0 (HKLM-x32\...\Rhinoceros 3.0) (Version: 3.0 Release - Robert McNeel & Associates, 3670 Woodland Park Avenue North, Seattle, WA 98103 USA)
Roxio CinemaNow 2.0 (x32 Version: 1.0.284 - Hewlett-Packard) Hidden
Skype Toolbars (HKLM-x32\...\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}) (Version: 5.0.4137 - Skype Technologies S.A.)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.1.6.64 - Synaptics Incorporated)
Times Reader (HKLM-x32\...\com.nyt.timesreader.78C54164786ADE80CB31E1C5D95607D0938C987A.1) (Version: 2.061 - The New York Times Company)
Times Reader (x32 Version: 2.061 - The New York Times Company) Hidden
Virtual Families (x32 Version: 2.2.0.95 - WildTangent) Hidden
Virtual Villagers - The Secret City (x32 Version: 2.2.0.95 - WildTangent) Hidden
Webroot Software (HKLM-x32\...\Webroot Software) (Version: 7.0.4.127 - Webroot Software, Inc.)
Webroot Software (x32 Version: 7.0.4.127 - Webroot Software, Inc.) Hidden
Wheel of Fortune 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Wondershare DVD Creator(Build 2.6.5) (HKLM-x32\...\Wondershare DVD Creator_is1) (Version:  - Wondershare)
Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 45%
Total physical RAM: 3893.86 MB
Available physical RAM: 2111.89 MB
Total Pagefile: 7785.9 MB
Available Pagefile: 5669.92 MB
Total Virtual: 4095.88 MB
Available Virtual: 3987.07 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:446.2 GB) (Free:290.85 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:19.26 GB) (Free:2.8 GB) NTFS

========================= Users: ========================================

User accounts for \\LAPTOP-HP

Administrator            Guest                    laptop                   
Mcx1-LAPTOP-HP           

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 


If you have known/suspected hardware issues...I would suspect that they need to be resolved prior to assuming that you have other types of issues.

 

Moving topic to Internal Hardware.

 

Louis

thanks Louis! will do



#5 dc3

dc3

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Posted 17 August 2014 - 10:19 AM

Please run System File Checker (sfc)
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Start orb and then type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and choose Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
A page similar to the one below will open.
 
elevatedcommandpromptw7_zpseba8c499.png
 
Type in sfc /scannow and then press Enter to start the scan.  Please notice the space between sfc and the /scannow.
 
If the scan finds no integrity  problems in the first portion of the scan it should stop, to be sure that the scan has stopped wait five minutes, then type in exit and press Enter to stop the scan.
 
When the scan is finished please post the log of this scan.
 
To find sfc /scannow log, type cmd in the Search programs and files box. 
 
cmd will appear above the search box under Apps., right click on it and choose Run as administrator, this will open the Elevated Command Prompt.  This will look simlare to the image above.
 
Copy and paste the following in the Search programs and files box, then press Enter.  
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
 
This will place a new icon on the desktop titled sfcdetails.  Click on this to open the log, copy it and paste it in your topic. 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 michellefadden

michellefadden
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Posted 17 August 2014 - 11:58 PM

Thanks again dc3!

Here's the sfc details:

 

2014-08-17 21:33:29, Info                  CSI    00000009 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:33:29, Info                  CSI    0000000a [SR] Beginning Verify and Repair transaction
2014-08-17 21:33:32, Info                  CSI    0000000c [SR] Verify complete
2014-08-17 21:33:32, Info                  CSI    0000000d [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:33:32, Info                  CSI    0000000e [SR] Beginning Verify and Repair transaction
2014-08-17 21:33:35, Info                  CSI    00000010 [SR] Verify complete
2014-08-17 21:33:35, Info                  CSI    00000011 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:33:35, Info                  CSI    00000012 [SR] Beginning Verify and Repair transaction
2014-08-17 21:33:37, Info                  CSI    00000014 [SR] Verify complete
2014-08-17 21:33:37, Info                  CSI    00000015 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:33:37, Info                  CSI    00000016 [SR] Beginning Verify and Repair transaction
2014-08-17 21:33:40, Info                  CSI    00000018 [SR] Verify complete
2014-08-17 21:33:40, Info                  CSI    00000019 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:33:40, Info                  CSI    0000001a [SR] Beginning Verify and Repair transaction
2014-08-17 21:33:42, Info                  CSI    0000001c [SR] Verify complete
2014-08-17 21:33:42, Info                  CSI    0000001d [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:33:42, Info                  CSI    0000001e [SR] Beginning Verify and Repair transaction
2014-08-17 21:33:45, Info                  CSI    00000020 [SR] Verify complete
2014-08-17 21:33:45, Info                  CSI    00000021 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:33:45, Info                  CSI    00000022 [SR] Beginning Verify and Repair transaction
2014-08-17 21:33:47, Info                  CSI    00000024 [SR] Verify complete
2014-08-17 21:33:47, Info                  CSI    00000025 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:33:47, Info                  CSI    00000026 [SR] Beginning Verify and Repair transaction
2014-08-17 21:33:50, Info                  CSI    00000028 [SR] Verify complete
2014-08-17 21:33:50, Info                  CSI    00000029 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:33:50, Info                  CSI    0000002a [SR] Beginning Verify and Repair transaction
2014-08-17 21:33:52, Info                  CSI    0000002c [SR] Verify complete
2014-08-17 21:33:52, Info                  CSI    0000002d [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:33:52, Info                  CSI    0000002e [SR] Beginning Verify and Repair transaction
2014-08-17 21:33:56, Info                  CSI    00000030 [SR] Verify complete
2014-08-17 21:33:56, Info                  CSI    00000031 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:33:56, Info                  CSI    00000032 [SR] Beginning Verify and Repair transaction
2014-08-17 21:33:58, Info                  CSI    00000034 [SR] Verify complete
2014-08-17 21:33:59, Info                  CSI    00000035 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:33:59, Info                  CSI    00000036 [SR] Beginning Verify and Repair transaction
2014-08-17 21:34:02, Info                  CSI    00000038 [SR] Verify complete
2014-08-17 21:34:02, Info                  CSI    00000039 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:34:02, Info                  CSI    0000003a [SR] Beginning Verify and Repair transaction
2014-08-17 21:34:05, Info                  CSI    0000003c [SR] Verify complete
2014-08-17 21:34:05, Info                  CSI    0000003d [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:34:05, Info                  CSI    0000003e [SR] Beginning Verify and Repair transaction
2014-08-17 21:34:07, Info                  CSI    00000040 [SR] Verify complete
2014-08-17 21:34:07, Info                  CSI    00000041 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:34:07, Info                  CSI    00000042 [SR] Beginning Verify and Repair transaction
2014-08-17 21:34:10, Info                  CSI    00000044 [SR] Verify complete
2014-08-17 21:34:10, Info                  CSI    00000045 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:34:10, Info                  CSI    00000046 [SR] Beginning Verify and Repair transaction
2014-08-17 21:34:12, Info                  CSI    00000048 [SR] Verify complete
2014-08-17 21:34:12, Info                  CSI    00000049 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:34:12, Info                  CSI    0000004a [SR] Beginning Verify and Repair transaction
2014-08-17 21:34:16, Info                  CSI    0000004c [SR] Verify complete
2014-08-17 21:34:16, Info                  CSI    0000004d [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:34:16, Info                  CSI    0000004e [SR] Beginning Verify and Repair transaction
2014-08-17 21:34:18, Info                  CSI    00000050 [SR] Verify complete
2014-08-17 21:34:18, Info                  CSI    00000051 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:34:18, Info                  CSI    00000052 [SR] Beginning Verify and Repair transaction
2014-08-17 21:34:19, Info                  CSI    00000054 [SR] Verify complete
2014-08-17 21:34:19, Info                  CSI    00000055 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:34:19, Info                  CSI    00000056 [SR] Beginning Verify and Repair transaction
2014-08-17 21:34:24, Info                  CSI    00000059 [SR] Verify complete
2014-08-17 21:34:25, Info                  CSI    0000005a [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:34:25, Info                  CSI    0000005b [SR] Beginning Verify and Repair transaction
2014-08-17 21:34:31, Info                  CSI    0000005f [SR] Verify complete
2014-08-17 21:34:31, Info                  CSI    00000060 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:34:31, Info                  CSI    00000061 [SR] Beginning Verify and Repair transaction
2014-08-17 21:34:35, Info                  CSI    00000064 [SR] Verify complete
2014-08-17 21:34:35, Info                  CSI    00000065 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:34:35, Info                  CSI    00000066 [SR] Beginning Verify and Repair transaction
2014-08-17 21:34:39, Info                  CSI    00000069 [SR] Verify complete
2014-08-17 21:34:39, Info                  CSI    0000006a [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:34:39, Info                  CSI    0000006b [SR] Beginning Verify and Repair transaction
2014-08-17 21:34:44, Info                  CSI    0000006d [SR] Verify complete
2014-08-17 21:34:44, Info                  CSI    0000006e [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:34:44, Info                  CSI    0000006f [SR] Beginning Verify and Repair transaction
2014-08-17 21:34:51, Info                  CSI    00000093 [SR] Verify complete
2014-08-17 21:34:52, Info                  CSI    00000094 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:34:52, Info                  CSI    00000095 [SR] Beginning Verify and Repair transaction
2014-08-17 21:34:57, Info                  CSI    00000097 [SR] Verify complete
2014-08-17 21:34:57, Info                  CSI    00000098 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:34:57, Info                  CSI    00000099 [SR] Beginning Verify and Repair transaction
2014-08-17 21:35:02, Info                  CSI    0000009b [SR] Verify complete
2014-08-17 21:35:02, Info                  CSI    0000009c [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:35:02, Info                  CSI    0000009d [SR] Beginning Verify and Repair transaction
2014-08-17 21:35:06, Info                  CSI    0000009f [SR] Verify complete
2014-08-17 21:35:07, Info                  CSI    000000a0 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:35:07, Info                  CSI    000000a1 [SR] Beginning Verify and Repair transaction
2014-08-17 21:35:12, Info                  CSI    000000a3 [SR] Verify complete
2014-08-17 21:35:12, Info                  CSI    000000a4 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:35:12, Info                  CSI    000000a5 [SR] Beginning Verify and Repair transaction
2014-08-17 21:35:16, Info                  CSI    000000a7 [SR] Verify complete
2014-08-17 21:35:16, Info                  CSI    000000a8 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:35:16, Info                  CSI    000000a9 [SR] Beginning Verify and Repair transaction
2014-08-17 21:35:24, Info                  CSI    000000ac [SR] Verify complete
2014-08-17 21:35:24, Info                  CSI    000000ad [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:35:24, Info                  CSI    000000ae [SR] Beginning Verify and Repair transaction
2014-08-17 21:35:31, Info                  CSI    000000cf [SR] Verify complete
2014-08-17 21:35:31, Info                  CSI    000000d0 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:35:31, Info                  CSI    000000d1 [SR] Beginning Verify and Repair transaction
2014-08-17 21:35:41, Info                  CSI    000000d3 [SR] Verify complete
2014-08-17 21:35:41, Info                  CSI    000000d4 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:35:41, Info                  CSI    000000d5 [SR] Beginning Verify and Repair transaction
2014-08-17 21:35:50, Info                  CSI    000000d9 [SR] Verify complete
2014-08-17 21:35:50, Info                  CSI    000000da [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:35:50, Info                  CSI    000000db [SR] Beginning Verify and Repair transaction
2014-08-17 21:35:52, Info                  CSI    000000dd [SR] Verify complete
2014-08-17 21:35:53, Info                  CSI    000000de [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:35:53, Info                  CSI    000000df [SR] Beginning Verify and Repair transaction
2014-08-17 21:35:54, Info                  CSI    000000e1 [SR] Verify complete
2014-08-17 21:35:54, Info                  CSI    000000e2 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:35:54, Info                  CSI    000000e3 [SR] Beginning Verify and Repair transaction
2014-08-17 21:35:56, Info                  CSI    000000e5 [SR] Verify complete
2014-08-17 21:35:57, Info                  CSI    000000e6 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:35:57, Info                  CSI    000000e7 [SR] Beginning Verify and Repair transaction
2014-08-17 21:36:05, Info                  CSI    000000f9 [SR] Verify complete
2014-08-17 21:36:05, Info                  CSI    000000fa [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:36:05, Info                  CSI    000000fb [SR] Beginning Verify and Repair transaction
2014-08-17 21:36:07, Info                  CSI    000000fd [SR] Verify complete
2014-08-17 21:36:08, Info                  CSI    000000fe [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:36:08, Info                  CSI    000000ff [SR] Beginning Verify and Repair transaction
2014-08-17 21:36:10, Info                  CSI    00000101 [SR] Verify complete
2014-08-17 21:36:10, Info                  CSI    00000102 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:36:10, Info                  CSI    00000103 [SR] Beginning Verify and Repair transaction
2014-08-17 21:36:13, Info                  CSI    00000105 [SR] Verify complete
2014-08-17 21:36:13, Info                  CSI    00000106 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:36:13, Info                  CSI    00000107 [SR] Beginning Verify and Repair transaction
2014-08-17 21:36:18, Info                  CSI    00000109 [SR] Verify complete
2014-08-17 21:36:18, Info                  CSI    0000010a [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:36:18, Info                  CSI    0000010b [SR] Beginning Verify and Repair transaction
2014-08-17 21:36:30, Info                  CSI    0000010f [SR] Verify complete
2014-08-17 21:36:30, Info                  CSI    00000110 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:36:30, Info                  CSI    00000111 [SR] Beginning Verify and Repair transaction
2014-08-17 21:36:34, Info                  CSI    00000113 [SR] Verify complete
2014-08-17 21:36:34, Info                  CSI    00000114 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:36:34, Info                  CSI    00000115 [SR] Beginning Verify and Repair transaction
2014-08-17 21:36:36, Info                  CSI    00000117 [SR] Verify complete
2014-08-17 21:36:37, Info                  CSI    00000118 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:36:37, Info                  CSI    00000119 [SR] Beginning Verify and Repair transaction
2014-08-17 21:36:42, Info                  CSI    0000011b [SR] Verify complete
2014-08-17 21:36:42, Info                  CSI    0000011c [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:36:42, Info                  CSI    0000011d [SR] Beginning Verify and Repair transaction
2014-08-17 21:36:47, Info                  CSI    0000011f [SR] Verify complete
2014-08-17 21:36:48, Info                  CSI    00000120 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:36:48, Info                  CSI    00000121 [SR] Beginning Verify and Repair transaction
2014-08-17 21:36:53, Info                  CSI    00000123 [SR] Verify complete
2014-08-17 21:36:54, Info                  CSI    00000124 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:36:54, Info                  CSI    00000125 [SR] Beginning Verify and Repair transaction
2014-08-17 21:37:04, Info                  CSI    0000013b [SR] Verify complete
2014-08-17 21:37:04, Info                  CSI    0000013c [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:37:04, Info                  CSI    0000013d [SR] Beginning Verify and Repair transaction
2014-08-17 21:37:10, Info                  CSI    00000141 [SR] Verify complete
2014-08-17 21:37:11, Info                  CSI    00000142 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:37:11, Info                  CSI    00000143 [SR] Beginning Verify and Repair transaction
2014-08-17 21:37:24, Info                  CSI    00000145 [SR] Verify complete
2014-08-17 21:37:24, Info                  CSI    00000146 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:37:24, Info                  CSI    00000147 [SR] Beginning Verify and Repair transaction
2014-08-17 21:37:31, Info                  CSI    0000014a [SR] Verify complete
2014-08-17 21:37:32, Info                  CSI    0000014b [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:37:32, Info                  CSI    0000014c [SR] Beginning Verify and Repair transaction
2014-08-17 21:37:41, Info                  CSI    0000014e [SR] Verify complete
2014-08-17 21:37:41, Info                  CSI    0000014f [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:37:41, Info                  CSI    00000150 [SR] Beginning Verify and Repair transaction
2014-08-17 21:37:48, Info                  CSI    00000152 [SR] Verify complete
2014-08-17 21:37:48, Info                  CSI    00000153 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:37:48, Info                  CSI    00000154 [SR] Beginning Verify and Repair transaction
2014-08-17 21:37:53, Info                  CSI    00000156 [SR] Verify complete
2014-08-17 21:37:53, Info                  CSI    00000157 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:37:53, Info                  CSI    00000158 [SR] Beginning Verify and Repair transaction
2014-08-17 21:37:58, Info                  CSI    0000015a [SR] Verify complete
2014-08-17 21:37:58, Info                  CSI    0000015b [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:37:58, Info                  CSI    0000015c [SR] Beginning Verify and Repair transaction
2014-08-17 21:38:05, Info                  CSI    00000160 [SR] Verify complete
2014-08-17 21:38:05, Info                  CSI    00000161 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:38:05, Info                  CSI    00000162 [SR] Beginning Verify and Repair transaction
2014-08-17 21:38:18, Info                  CSI    00000164 [SR] Verify complete
2014-08-17 21:38:18, Info                  CSI    00000165 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:38:18, Info                  CSI    00000166 [SR] Beginning Verify and Repair transaction
2014-08-17 21:38:26, Info                  CSI    00000169 [SR] Verify complete
2014-08-17 21:38:27, Info                  CSI    0000016a [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:38:27, Info                  CSI    0000016b [SR] Beginning Verify and Repair transaction
2014-08-17 21:38:32, Info                  CSI    0000016d [SR] Verify complete
2014-08-17 21:38:32, Info                  CSI    0000016e [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:38:32, Info                  CSI    0000016f [SR] Beginning Verify and Repair transaction
2014-08-17 21:38:38, Info                  CSI    00000172 [SR] Verify complete
2014-08-17 21:38:38, Info                  CSI    00000173 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:38:38, Info                  CSI    00000174 [SR] Beginning Verify and Repair transaction
2014-08-17 21:38:46, Info                  CSI    00000177 [SR] Verify complete
2014-08-17 21:38:46, Info                  CSI    00000178 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:38:46, Info                  CSI    00000179 [SR] Beginning Verify and Repair transaction
2014-08-17 21:38:53, Info                  CSI    0000017b [SR] Verify complete
2014-08-17 21:38:53, Info                  CSI    0000017c [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:38:53, Info                  CSI    0000017d [SR] Beginning Verify and Repair transaction
2014-08-17 21:38:59, Info                  CSI    0000017f [SR] Verify complete
2014-08-17 21:38:59, Info                  CSI    00000180 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:38:59, Info                  CSI    00000181 [SR] Beginning Verify and Repair transaction
2014-08-17 21:39:04, Info                  CSI    00000183 [SR] Verify complete
2014-08-17 21:39:05, Info                  CSI    00000184 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:39:05, Info                  CSI    00000185 [SR] Beginning Verify and Repair transaction
2014-08-17 21:39:11, Info                  CSI    00000188 [SR] Verify complete
2014-08-17 21:39:12, Info                  CSI    00000189 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:39:12, Info                  CSI    0000018a [SR] Beginning Verify and Repair transaction
2014-08-17 21:39:15, Info                  CSI    0000018c [SR] Verify complete
2014-08-17 21:39:16, Info                  CSI    0000018d [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:39:16, Info                  CSI    0000018e [SR] Beginning Verify and Repair transaction
2014-08-17 21:39:21, Info                  CSI    00000191 [SR] Verify complete
2014-08-17 21:39:21, Info                  CSI    00000192 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:39:21, Info                  CSI    00000193 [SR] Beginning Verify and Repair transaction
2014-08-17 21:39:28, Info                  CSI    00000195 [SR] Verify complete
2014-08-17 21:39:28, Info                  CSI    00000196 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:39:28, Info                  CSI    00000197 [SR] Beginning Verify and Repair transaction
2014-08-17 21:39:35, Info                  CSI    0000019b [SR] Verify complete
2014-08-17 21:39:35, Info                  CSI    0000019c [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:39:35, Info                  CSI    0000019d [SR] Beginning Verify and Repair transaction
2014-08-17 21:39:42, Info                  CSI    0000019f [SR] Verify complete
2014-08-17 21:39:42, Info                  CSI    000001a0 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:39:42, Info                  CSI    000001a1 [SR] Beginning Verify and Repair transaction
2014-08-17 21:39:50, Info                  CSI    000001a4 [SR] Verify complete
2014-08-17 21:39:50, Info                  CSI    000001a5 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:39:50, Info                  CSI    000001a6 [SR] Beginning Verify and Repair transaction
2014-08-17 21:39:56, Info                  CSI    000001a8 [SR] Verify complete
2014-08-17 21:39:56, Info                  CSI    000001a9 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:39:56, Info                  CSI    000001aa [SR] Beginning Verify and Repair transaction
2014-08-17 21:39:58, Info                  CSI    000001ac [SR] Verify complete
2014-08-17 21:39:58, Info                  CSI    000001ad [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:39:58, Info                  CSI    000001ae [SR] Beginning Verify and Repair transaction
2014-08-17 21:40:03, Info                  CSI    000001b0 [SR] Verify complete
2014-08-17 21:40:03, Info                  CSI    000001b1 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:40:03, Info                  CSI    000001b2 [SR] Beginning Verify and Repair transaction
2014-08-17 21:40:08, Info                  CSI    000001b4 [SR] Verify complete
2014-08-17 21:40:08, Info                  CSI    000001b5 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:40:08, Info                  CSI    000001b6 [SR] Beginning Verify and Repair transaction
2014-08-17 21:40:16, Info                  CSI    000001b8 [SR] Verify complete
2014-08-17 21:40:16, Info                  CSI    000001b9 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:40:16, Info                  CSI    000001ba [SR] Beginning Verify and Repair transaction
2014-08-17 21:40:20, Info                  CSI    000001bc [SR] Verify complete
2014-08-17 21:40:20, Info                  CSI    000001bd [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:40:20, Info                  CSI    000001be [SR] Beginning Verify and Repair transaction
2014-08-17 21:40:25, Info                  CSI    000001c0 [SR] Verify complete
2014-08-17 21:40:25, Info                  CSI    000001c1 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:40:25, Info                  CSI    000001c2 [SR] Beginning Verify and Repair transaction
2014-08-17 21:40:36, Info                  CSI    000001c4 [SR] Verify complete
2014-08-17 21:40:36, Info                  CSI    000001c5 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:40:36, Info                  CSI    000001c6 [SR] Beginning Verify and Repair transaction
2014-08-17 21:40:52, Info                  CSI    000001c8 [SR] Verify complete
2014-08-17 21:40:53, Info                  CSI    000001c9 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:40:53, Info                  CSI    000001ca [SR] Beginning Verify and Repair transaction
2014-08-17 21:40:57, Info                  CSI    000001cc [SR] Verify complete
2014-08-17 21:40:58, Info                  CSI    000001cd [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:40:58, Info                  CSI    000001ce [SR] Beginning Verify and Repair transaction
2014-08-17 21:41:02, Info                  CSI    000001d0 [SR] Verify complete
2014-08-17 21:41:03, Info                  CSI    000001d1 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:41:03, Info                  CSI    000001d2 [SR] Beginning Verify and Repair transaction
2014-08-17 21:41:04, Info                  CSI    000001d4 [SR] Verify complete
2014-08-17 21:41:04, Info                  CSI    000001d5 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:41:04, Info                  CSI    000001d6 [SR] Beginning Verify and Repair transaction
2014-08-17 21:41:08, Info                  CSI    000001d8 [SR] Verify complete
2014-08-17 21:41:08, Info                  CSI    000001d9 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:41:08, Info                  CSI    000001da [SR] Beginning Verify and Repair transaction
2014-08-17 21:41:13, Info                  CSI    000001dc [SR] Verify complete
2014-08-17 21:41:13, Info                  CSI    000001dd [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:41:13, Info                  CSI    000001de [SR] Beginning Verify and Repair transaction
2014-08-17 21:41:15, Info                  CSI    000001e0 [SR] Verify complete
2014-08-17 21:41:15, Info                  CSI    000001e1 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:41:15, Info                  CSI    000001e2 [SR] Beginning Verify and Repair transaction
2014-08-17 21:41:16, Info                  CSI    000001e4 [SR] Verify complete
2014-08-17 21:41:17, Info                  CSI    000001e5 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:41:17, Info                  CSI    000001e6 [SR] Beginning Verify and Repair transaction
2014-08-17 21:41:21, Info                  CSI    000001ee [SR] Verify complete
2014-08-17 21:41:22, Info                  CSI    000001ef [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:41:22, Info                  CSI    000001f0 [SR] Beginning Verify and Repair transaction
2014-08-17 21:41:26, Info                  CSI    000001f2 [SR] Verify complete
2014-08-17 21:41:26, Info                  CSI    000001f3 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:41:26, Info                  CSI    000001f4 [SR] Beginning Verify and Repair transaction
2014-08-17 21:41:30, Info                  CSI    000001f6 [SR] Verify complete
2014-08-17 21:41:30, Info                  CSI    000001f7 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:41:30, Info                  CSI    000001f8 [SR] Beginning Verify and Repair transaction
2014-08-17 21:41:35, Info                  CSI    000001fa [SR] Verify complete
2014-08-17 21:41:35, Info                  CSI    000001fb [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:41:35, Info                  CSI    000001fc [SR] Beginning Verify and Repair transaction
2014-08-17 21:41:40, Info                  CSI    000001fe [SR] Verify complete
2014-08-17 21:41:41, Info                  CSI    000001ff [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:41:41, Info                  CSI    00000200 [SR] Beginning Verify and Repair transaction
2014-08-17 21:41:48, Info                  CSI    00000203 [SR] Verify complete
2014-08-17 21:41:48, Info                  CSI    00000204 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:41:48, Info                  CSI    00000205 [SR] Beginning Verify and Repair transaction
2014-08-17 21:41:51, Info                  CSI    00000207 [SR] Verify complete
2014-08-17 21:41:52, Info                  CSI    00000208 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:41:52, Info                  CSI    00000209 [SR] Beginning Verify and Repair transaction
2014-08-17 21:41:53, Info                  CSI    0000020b [SR] Verify complete
2014-08-17 21:41:53, Info                  CSI    0000020c [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:41:53, Info                  CSI    0000020d [SR] Beginning Verify and Repair transaction
2014-08-17 21:42:03, Info                  CSI    00000210 [SR] Verify complete
2014-08-17 21:42:03, Info                  CSI    00000211 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:42:03, Info                  CSI    00000212 [SR] Beginning Verify and Repair transaction
2014-08-17 21:42:14, Info                  CSI    00000216 [SR] Verify complete
2014-08-17 21:42:15, Info                  CSI    00000217 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:42:15, Info                  CSI    00000218 [SR] Beginning Verify and Repair transaction
2014-08-17 21:42:22, Info                  CSI    0000021d [SR] Verify complete
2014-08-17 21:42:22, Info                  CSI    0000021e [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:42:22, Info                  CSI    0000021f [SR] Beginning Verify and Repair transaction
2014-08-17 21:42:29, Info                  CSI    0000022a [SR] Verify complete
2014-08-17 21:42:30, Info                  CSI    0000022b [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:42:30, Info                  CSI    0000022c [SR] Beginning Verify and Repair transaction
2014-08-17 21:42:38, Info                  CSI    00000233 [SR] Verify complete
2014-08-17 21:42:38, Info                  CSI    00000234 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:42:38, Info                  CSI    00000235 [SR] Beginning Verify and Repair transaction
2014-08-17 21:42:44, Info                  CSI    00000237 [SR] Verify complete
2014-08-17 21:42:44, Info                  CSI    00000238 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:42:44, Info                  CSI    00000239 [SR] Beginning Verify and Repair transaction
2014-08-17 21:42:47, Info                  CSI    0000023d [SR] Verify complete
2014-08-17 21:42:48, Info                  CSI    0000023e [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:42:48, Info                  CSI    0000023f [SR] Beginning Verify and Repair transaction
2014-08-17 21:42:52, Info                  CSI    00000241 [SR] Verify complete
2014-08-17 21:42:52, Info                  CSI    00000242 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:42:52, Info                  CSI    00000243 [SR] Beginning Verify and Repair transaction
2014-08-17 21:42:58, Info                  CSI    00000268 [SR] Verify complete
2014-08-17 21:42:58, Info                  CSI    00000269 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:42:58, Info                  CSI    0000026a [SR] Beginning Verify and Repair transaction
2014-08-17 21:43:03, Info                  CSI    0000026c [SR] Verify complete
2014-08-17 21:43:03, Info                  CSI    0000026d [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:43:03, Info                  CSI    0000026e [SR] Beginning Verify and Repair transaction
2014-08-17 21:43:07, Info                  CSI    00000270 [SR] Verify complete
2014-08-17 21:43:07, Info                  CSI    00000271 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:43:07, Info                  CSI    00000272 [SR] Beginning Verify and Repair transaction
2014-08-17 21:43:12, Info                  CSI    00000274 [SR] Verify complete
2014-08-17 21:43:12, Info                  CSI    00000275 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:43:12, Info                  CSI    00000276 [SR] Beginning Verify and Repair transaction
2014-08-17 21:43:17, Info                  CSI    00000284 [SR] Verify complete
2014-08-17 21:43:17, Info                  CSI    00000285 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:43:17, Info                  CSI    00000286 [SR] Beginning Verify and Repair transaction
2014-08-17 21:43:22, Info                  CSI    00000288 [SR] Verify complete
2014-08-17 21:43:22, Info                  CSI    00000289 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:43:22, Info                  CSI    0000028a [SR] Beginning Verify and Repair transaction
2014-08-17 21:43:28, Info                  CSI    00000298 [SR] Verify complete
2014-08-17 21:43:28, Info                  CSI    00000299 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:43:28, Info                  CSI    0000029a [SR] Beginning Verify and Repair transaction
2014-08-17 21:43:30, Info                  CSI    0000029c [SR] Verify complete
2014-08-17 21:43:31, Info                  CSI    0000029d [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:43:31, Info                  CSI    0000029e [SR] Beginning Verify and Repair transaction
2014-08-17 21:43:38, Info                  CSI    000002a0 [SR] Verify complete
2014-08-17 21:43:38, Info                  CSI    000002a1 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:43:38, Info                  CSI    000002a2 [SR] Beginning Verify and Repair transaction
2014-08-17 21:43:44, Info                  CSI    000002a5 [SR] Verify complete
2014-08-17 21:43:44, Info                  CSI    000002a6 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:43:44, Info                  CSI    000002a7 [SR] Beginning Verify and Repair transaction
2014-08-17 21:43:46, Info                  CSI    000002a9 [SR] Verify complete
2014-08-17 21:43:47, Info                  CSI    000002aa [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:43:47, Info                  CSI    000002ab [SR] Beginning Verify and Repair transaction
2014-08-17 21:43:51, Info                  CSI    000002ad [SR] Verify complete
2014-08-17 21:43:52, Info                  CSI    000002ae [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:43:52, Info                  CSI    000002af [SR] Beginning Verify and Repair transaction
2014-08-17 21:43:56, Info                  CSI    000002b1 [SR] Verify complete
2014-08-17 21:43:56, Info                  CSI    000002b2 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:43:56, Info                  CSI    000002b3 [SR] Beginning Verify and Repair transaction
2014-08-17 21:44:03, Info                  CSI    000002b7 [SR] Verify complete
2014-08-17 21:44:03, Info                  CSI    000002b8 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:44:03, Info                  CSI    000002b9 [SR] Beginning Verify and Repair transaction
2014-08-17 21:44:09, Info                  CSI    000002d1 [SR] Verify complete
2014-08-17 21:44:09, Info                  CSI    000002d2 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:44:09, Info                  CSI    000002d3 [SR] Beginning Verify and Repair transaction
2014-08-17 21:44:22, Info                  CSI    000002d5 [SR] Verify complete
2014-08-17 21:44:22, Info                  CSI    000002d6 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:44:22, Info                  CSI    000002d7 [SR] Beginning Verify and Repair transaction
2014-08-17 21:44:26, Info                  CSI    000002d9 [SR] Verify complete
2014-08-17 21:44:26, Info                  CSI    000002da [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:44:26, Info                  CSI    000002db [SR] Beginning Verify and Repair transaction
2014-08-17 21:44:30, Info                  CSI    000002dd [SR] Verify complete
2014-08-17 21:44:30, Info                  CSI    000002de [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:44:30, Info                  CSI    000002df [SR] Beginning Verify and Repair transaction
2014-08-17 21:44:34, Info                  CSI    000002e3 [SR] Verify complete
2014-08-17 21:44:34, Info                  CSI    000002e4 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:44:34, Info                  CSI    000002e5 [SR] Beginning Verify and Repair transaction
2014-08-17 21:44:37, Info                  CSI    000002e7 [SR] Verify complete
2014-08-17 21:44:38, Info                  CSI    000002e8 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:44:38, Info                  CSI    000002e9 [SR] Beginning Verify and Repair transaction
2014-08-17 21:44:43, Info                  CSI    000002eb [SR] Verify complete
2014-08-17 21:44:43, Info                  CSI    000002ec [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:44:43, Info                  CSI    000002ed [SR] Beginning Verify and Repair transaction
2014-08-17 21:44:47, Info                  CSI    000002ef [SR] Verify complete
2014-08-17 21:44:47, Info                  CSI    000002f0 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:44:47, Info                  CSI    000002f1 [SR] Beginning Verify and Repair transaction
2014-08-17 21:44:51, Info                  CSI    000002f4 [SR] Verify complete
2014-08-17 21:44:52, Info                  CSI    000002f5 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:44:52, Info                  CSI    000002f6 [SR] Beginning Verify and Repair transaction
2014-08-17 21:44:55, Info                  CSI    000002f8 [SR] Verify complete
2014-08-17 21:44:55, Info                  CSI    000002f9 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:44:55, Info                  CSI    000002fa [SR] Beginning Verify and Repair transaction
2014-08-17 21:45:00, Info                  CSI    000002fc [SR] Verify complete
2014-08-17 21:45:00, Info                  CSI    000002fd [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:45:00, Info                  CSI    000002fe [SR] Beginning Verify and Repair transaction
2014-08-17 21:45:05, Info                  CSI    00000301 [SR] Verify complete
2014-08-17 21:45:05, Info                  CSI    00000302 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:45:05, Info                  CSI    00000303 [SR] Beginning Verify and Repair transaction
2014-08-17 21:45:09, Info                  CSI    00000305 [SR] Verify complete
2014-08-17 21:45:09, Info                  CSI    00000306 [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:45:09, Info                  CSI    00000307 [SR] Beginning Verify and Repair transaction
2014-08-17 21:45:15, Info                  CSI    00000309 [SR] Verify complete
2014-08-17 21:45:15, Info                  CSI    0000030a [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:45:15, Info                  CSI    0000030b [SR] Beginning Verify and Repair transaction
2014-08-17 21:45:20, Info                  CSI    0000030d [SR] Verify complete
2014-08-17 21:45:20, Info                  CSI    0000030e [SR] Verifying 100 (0x0000000000000064) components
2014-08-17 21:45:20, Info                  CSI    0000030f [SR] Beginning Verify and Repair transaction
2014-08-17 21:45:25, Info                  CSI    00000311 [SR] Verify complete
2014-08-17 21:45:25, Info                  CSI    00000312 [SR] Verifying 62 (0x000000000000003e) components
2014-08-17 21:45:25, Info                  CSI    00000313 [SR] Beginning Verify and Repair transaction
2014-08-17 21:45:27, Info                  CSI    00000315 [SR] Verify complete
2014-08-17 21:45:27, Info                  CSI    00000316 [SR] Repairing 0 components
2014-08-17 21:45:27, Info                  CSI    00000317 [SR] Beginning Verify and Repair transaction
2014-08-17 21:45:27, Info                  CSI    00000319 [SR] Repair complete
 



#7 dc3

dc3

    Bleeping Treehugger


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Posted 18 August 2014 - 09:19 AM

Please run the MiniToolBox again and post the log in your topic.

 

Is the computer running any better.

 

If you are still having problems, please explain what they are.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 michellefadden

michellefadden
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Posted 18 August 2014 - 04:06 PM

Hi dc3,   thanks that seemed to help the computer run better!  It still is slow, but definitely improved, and a lot of the other issues seem to be gone.  Here is are minitoolbox details:

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by laptop (administrator) on 18-08-2014 at 14:03:26
Running from "C:\Users\laptop\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/18/2014 01:52:20 PM) (Source: Application Virtualization Client) (User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=1254}
The client was unable to connect to an Application Virtualization Server (rc 24604E0A-40000194)

Error: (08/18/2014 01:52:20 PM) (Source: Application Virtualization Client) (User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=1254}
The Application Virtualization Client could not connect to stream URL 'http://c2r.microsoft.com/ConsumerC2R/en-us/14.0.4763.1000/ConsumerC2R.en-us_14.0.5130.5001.sft' (rc 24604E0A-40000194, original rc 24604E0A-40000194).

Error: (08/18/2014 01:44:28 PM) (Source: Application Virtualization Client) (User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=1094}
The client was unable to connect to an Application Virtualization Server (rc 24604E0A-40000194)

Error: (08/18/2014 01:44:28 PM) (Source: Application Virtualization Client) (User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=1094}
The Application Virtualization Client could not connect to stream URL 'http://c2r.microsoft.com/ConsumerC2R/en-us/14.0.4763.1000/ConsumerC2R.en-us_14.0.5130.5001.sft' (rc 24604E0A-40000194, original rc 24604E0A-40000194).

Error: (08/17/2014 10:55:33 PM) (Source: Application Virtualization Client) (User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=12A8}
The client was unable to connect to an Application Virtualization Server (rc 24604E0A-40000194)

Error: (08/17/2014 10:55:33 PM) (Source: Application Virtualization Client) (User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=12A8}
The Application Virtualization Client could not connect to stream URL 'http://c2r.microsoft.com/ConsumerC2R/en-us/14.0.4763.1000/ConsumerC2R.en-us_14.0.5130.5001.sft' (rc 24604E0A-40000194, original rc 24604E0A-40000194).

Error: (08/17/2014 09:02:57 PM) (Source: Application Virtualization Client) (User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=1210}
The client was unable to connect to an Application Virtualization Server (rc 24604E0A-40000194)

Error: (08/17/2014 09:02:57 PM) (Source: Application Virtualization Client) (User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=1210}
The Application Virtualization Client could not connect to stream URL 'http://c2r.microsoft.com/ConsumerC2R/en-us/14.0.4763.1000/ConsumerC2R.en-us_14.0.5130.5001.sft' (rc 24604E0A-40000194, original rc 24604E0A-40000194).

Error: (08/16/2014 08:59:40 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
The parameter is incorrect.
.

Error: (08/16/2014 08:59:39 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
The parameter is incorrect.
.


System errors:
=============
Error: (08/18/2014 01:43:37 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:44:47 AM on ‎8/‎18/‎2014 was unexpected.

Error: (08/17/2014 10:54:29 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:34:03 PM on ‎8/‎17/‎2014 was unexpected.

Error: (08/16/2014 08:54:49 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:47:23 AM on ‎8/‎16/‎2014 was unexpected.

Error: (08/16/2014 00:22:02 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:19:18 AM on ‎8/‎16/‎2014 was unexpected.

Error: (08/12/2014 08:22:13 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:55:20 PM on ‎8/‎4/‎2014 was unexpected.

Error: (08/04/2014 08:09:29 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:20:08 AM on ‎8/‎4/‎2014 was unexpected.

Error: (08/03/2014 09:38:19 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:36:57 PM on ‎8/‎3/‎2014 was unexpected.

Error: (08/03/2014 11:44:18 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:05:01 AM on ‎8/‎3/‎2014 was unexpected.

Error: (08/02/2014 08:34:38 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:29:54 PM on ‎8/‎2/‎2014 was unexpected.

Error: (08/02/2014 03:11:07 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:08:20 PM on ‎8/‎2/‎2014 was unexpected.


Microsoft Office Sessions:
=========================
Error: (08/18/2014 01:52:20 PM) (Source: Application Virtualization Client)(User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=1254}
24604E0A-40000194

Error: (08/18/2014 01:52:20 PM) (Source: Application Virtualization Client)(User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=1254}
http://c2r.microsoft.com/ConsumerC2R/en-us/14.0.4763.1000/ConsumerC2R.en-us_14.0.5130.5001.sft24604E0A-4000019424604E0A-40000194

Error: (08/18/2014 01:44:28 PM) (Source: Application Virtualization Client)(User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=1094}
24604E0A-40000194

Error: (08/18/2014 01:44:28 PM) (Source: Application Virtualization Client)(User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=1094}
http://c2r.microsoft.com/ConsumerC2R/en-us/14.0.4763.1000/ConsumerC2R.en-us_14.0.5130.5001.sft24604E0A-4000019424604E0A-40000194

Error: (08/17/2014 10:55:33 PM) (Source: Application Virtualization Client)(User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=12A8}
24604E0A-40000194

Error: (08/17/2014 10:55:33 PM) (Source: Application Virtualization Client)(User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=12A8}
http://c2r.microsoft.com/ConsumerC2R/en-us/14.0.4763.1000/ConsumerC2R.en-us_14.0.5130.5001.sft24604E0A-4000019424604E0A-40000194

Error: (08/17/2014 09:02:57 PM) (Source: Application Virtualization Client)(User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=1210}
24604E0A-40000194

Error: (08/17/2014 09:02:57 PM) (Source: Application Virtualization Client)(User: )
Description: {hap=12:app=OfficeVirt 9014006604090000:tid=1210}
http://c2r.microsoft.com/ConsumerC2R/en-us/14.0.4763.1000/ConsumerC2R.en-us_14.0.5130.5001.sft24604E0A-4000019424604E0A-40000194

Error: (08/16/2014 08:59:40 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
The parameter is incorrect.

Error: (08/16/2014 08:59:39 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
The parameter is incorrect.



=========================== Installed Programs ============================
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
ActiveCheck component for HP Active Support Library (x32 Version: 3.0.0.3 - Hewlett-Packard) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.3.9130 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 1.5.3.9130 - Adobe Systems Inc.) Hidden
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader 9.3 MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-A91000000001}) (Version: 9.3.0 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.5 (HKLM-x32\...\{9ECF7817-DB11-4FBA-9DF1-296A578D513A}) (Version: 11.5.7.609 - Adobe Systems, Inc)
Apple Application Support (HKLM-x32\...\{343666E2-A059-48AC-AD67-230BF74E2DB2}) (Version: 2.1.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{75104836-CAC7-444E-A39E-3F54151942F5}) (Version: 4.0.0.97 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 9.0 - Atheros)
AVG SafeGuard toolbar (HKLM-x32\...\AVG SafeGuard toolbar) (Version: 18.1.9.786 - AVG Technologies)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Build-a-lot 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
CinemaNow Media Manager (HKLM-x32\...\{6C122441-1861-4CD7-B1C5-A163A6984E12}) (Version: 1.9.1.105 - CinemaNow, Inc.)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Contour Storyteller (HKLM-x32\...\Contour Storyteller 3.0.4) (Version: 3.0.4 - Contour)
CyberLink DVD Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 7.0.3003 - CyberLink Corp.)
CyberLink DVD Suite (x32 Version: 7.0.3003 - CyberLink Corp.) Hidden
Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dora's Carnival Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 2.10.27 - Dropbox, Inc.)
DVD Flick 1.3.0.7 (HKLM-x32\...\DVD Flick_is1) (Version: 1.3.0.7 - Dennis Meuwissen)
DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) (Version: 4.1.4121 - Hewlett-Packard)
DVD Menu Pack for HP MediaSmart Video (x32 Version: 4.1.4121 - Hewlett-Packard) Hidden
DVDFab 9.0.5.5 (26/07/2013) (HKLM-x32\...\DVDFab 9_is1) (Version:  - Fengtao Software Inc.)
Energy Star Digital Logo (HKLM-x32\...\{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}) (Version: 1.0.1 - Hewlett-Packard)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - )
Escape Rosecliff Island (x32 Version: 2.2.0.95 - WildTangent) Hidden
ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)
FATE (x32 Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden
Flamingo (HKLM-x32\...\Flamingo) (Version:  - )
Flamingo 1.1 (HKLM-x32\...\Flamingo 1.1) (Version: 1.1 Release - Robert McNeel & Associates, 3670 Woodland Park Avenue North, Seattle, WA 98103 USA)
Freemake Video Converter version 4.0.3 (HKLM-x32\...\Freemake Video Converter_is1) (Version: 4.0.3 - Ellora Assets Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 36.0.1985.143 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Heroes of Hellas 2 - Olympia (x32 Version: 2.2.0.95 - WildTangent) Hidden
HP 3D DriveGuard (HKLM\...\{299625B9-6C69-462C-9CEA-8E06D878B1C5}) (Version: 4.0.5.1 - Hewlett-Packard Company)
HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.4.10262.3295 - Hewlett-Packard)
HP Customer Experience Enhancements (x32 Version: 6.0.1.4 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{132234A4-9362-4829-957F-FF11715F7815}) (Version: 1.1.1.0 - Hewlett-Packard)
HP DVB-T TV Tuner 8.0.64.43 (HKLM-x32\...\HP DVB-T TV Tuner) (Version: 8.0.64.43 - )
HP Game Console (x32 Version:  - WildTangent) Hidden
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.1.3 - WildTangent)
HP MediaSmart CinemaNow 2.0 (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.0 - Hewlett-Packard)
HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 4.1.4229 - Hewlett-Packard)
HP MediaSmart DVD (x32 Version: 4.1.4229 - Hewlett-Packard) Hidden
HP MediaSmart Movies and TV (HKLM\...\{4B4E2FA2-3B1E-4147-99DB-5033981D8C2F}) (Version: 1.0.0.10 - Hewlett-Packard)
HP MediaSmart Music (HKLM-x32\...\InstallShield_{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}) (Version: 4.1.4215 - Hewlett-Packard)
HP MediaSmart Music (x32 Version: 4.1.4215 - Hewlett-Packard) Hidden
HP MediaSmart Photo (HKLM-x32\...\InstallShield_{6DAF8CDC-9B04-413B-A0F2-BCC13CF8A5BF}) (Version: 4.1.4211 - Hewlett-Packard)
HP MediaSmart Photo (x32 Version: 4.1.4211 - Hewlett-Packard) Hidden
HP MediaSmart SmartMenu (HKLM\...\{731A1D36-BF17-4C76-B7E7-CC055AF8C54E}) (Version: 3.1.1.12 - Hewlett-Packard)
HP MediaSmart Video (HKLM-x32\...\InstallShield_{D12E3E7F-1B13-4933-A915-16C7DD37A095}) (Version: 4.1.4214 - Hewlett-Packard)
HP MediaSmart Video (x32 Version: 4.1.4214 - Hewlett-Packard) Hidden
HP MediaSmart Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 4.1.3024 - Hewlett-Packard)
HP MediaSmart Webcam (x32 Version: 4.1.3024 - Hewlett-Packard) Hidden
HP MediaSmart/TouchSmart Netflix (HKLM-x32\...\{BDDA1E1E-204E-4368-B0C2-737F16B76307}) (Version: 1.0.3.0 - Hewlett-Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.3611 - HP Photo Creations Powered by RocketLife)
HP Power Manager (HKLM-x32\...\{4B156358-CE9C-4E9F-8CAD-79AE86A68C60}) (Version: 1.0.3 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{E342D296-DB9D-4FC7-ACB0-39926C0BFA16}) (Version: 2.1.5 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{72D90DB3-A16A-4545-B555-868471101833}) (Version: 8.1.4186.3400 - Hewlett-Packard)
HP Software Framework (HKLM-x32\...\{E05DB9F9-C8E7-45F2-BE9E-76D4C447CE9B}) (Version: 4.0.39.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{FC17E0A7-EAA9-4902-92F8-C83B9FD02246}) (Version: 5.0.14.2 - Hewlett-Packard Company)
HP Wireless Assistant (HKLM\...\{B5FC1E1B-E70D-45F1-8E40-A3C30698B323}) (Version: 4.0.9.0 - Hewlett-Packard Company)
HPAsset component for HP Active Support Library (x32 Version: 3.0.0.3 - Hewlett-Packard) Hidden
HTC Sync Manager (HKLM-x32\...\{368E4EF8-E840-40EE-A224-50B8D1DC2B12}) (Version: 2.4.36.0 - HTC)
Hulu Desktop (HKCU\...\HuluDesktop) (Version: 0.9.13 - Hulu LLC)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6289.0 - IDT)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2141 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.2.1001 - Intel Corporation)
Internet TV for Windows Media Center (HKLM-x32\...\{9D318C86-AF4C-409F-A6AC-7183FF4CF424}) (Version: 4.2.2.0 - Microsoft Corporation)
IPTInstaller (HKLM-x32\...\{08208143-777D-4A06-BB54-71BF0AD1BB70}) (Version: 4.0.9 - HTC)
iTunes (HKLM\...\{D66F0C3C-24F2-4463-9E2F-4381E5C40A26}) (Version: 10.5.2.11 - Apple Inc.)
Java Auto Updater (x32 Version: 2.0.2.1 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 20 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416020FF}) (Version: 6.0.200 - Sun Microsystems, Inc.)
Java™ 6 Update 20 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216020FF}) (Version: 6.0.200 - Sun Microsystems, Inc.)
Jewel Quest 3 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Jewel Quest Solitaire 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
K-Lite Codec Pack 6.5.0 (Basic) (HKLM-x32\...\KLiteCodecPack_is1) (Version: 6.5.0 - )
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.2907 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.2907 - CyberLink Corp.) Hidden
LightScribe System Software (HKLM-x32\...\{07E49BC1-24FF-4D7A-AC74-727BE95801AF}) (Version: 1.18.16.1 - LightScribe)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft IntelliType Pro 8.2 (HKLM\...\Microsoft IntelliType Pro 8.2) (Version: 8.20.469.0 - Microsoft Corporation)
Microsoft IntelliType Pro 8.2 (Version: 8.20.469.0 - Microsoft Corporation) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft PowerPoint Viewer (HKLM-x32\...\{95140000-00AF-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 (HKLM-x32\...\{E503B4BF-F7BB-3D5F-8BC8-F694B1CFF942}) (Version: 9.0.21022.218 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft WSE 3.0 Runtime (x32 Version: 3.0.5305.0 - Microsoft Corp.) Hidden
Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 4.1.4030 - Hewlett-Packard)
Movie Theme Pack for HP MediaSmart Video (x32 Version: 4.1.4030 - Hewlett-Packard) Hidden
Mozilla Firefox 31.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 31.0 (x86 en-US)) (Version: 31.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Netflix in Windows Media Center (HKLM-x32\...\{0CA72D12-F6C6-4D43-A2A0-41F5AA17E2B6}) (Version: 3.3.101.0 - Microsoft Corporation)
Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.1.17869 - Symantec Corporation)
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
PhotoNow! (HKLM-x32\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.6904 - CyberLink Corp.)
PhotoNow! (x32 Version: 1.1.6904 - CyberLink Corp.) Hidden
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Plants vs. Zombies (x32 Version: 2.2.0.95 - WildTangent) Hidden
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4204 - CyberLink Corp.)
Power2Go (x32 Version: 6.1.4204 - CyberLink Corp.) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3003 - CyberLink Corp.)
PowerDirector (x32 Version: 8.0.3003 - CyberLink Corp.) Hidden
QuickTime (HKLM-x32\...\{7BE15435-2D3E-4B58-867F-9C75BED0208C}) (Version: 7.71.80.42 - Apple Inc.)
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.17.304.2010 - Realtek)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30111 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.3023 - CyberLink Corp.) Hidden
Rhinoceros 2.0 (HKLM-x32\...\Rhinoceros 2.0) (Version: 2.0 Beta - Robert McNeel & Associates)
Rhinoceros 3.0 (HKLM-x32\...\Rhinoceros 3.0) (Version: 3.0 Release - Robert McNeel & Associates, 3670 Woodland Park Avenue North, Seattle, WA 98103 USA)
Roxio CinemaNow 2.0 (x32 Version: 1.0.284 - Hewlett-Packard) Hidden
Skype Toolbars (HKLM-x32\...\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}) (Version: 5.0.4137 - Skype Technologies S.A.)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.1.6.64 - Synaptics Incorporated)
Times Reader (HKLM-x32\...\com.nyt.timesreader.78C54164786ADE80CB31E1C5D95607D0938C987A.1) (Version: 2.061 - The New York Times Company)
Times Reader (x32 Version: 2.061 - The New York Times Company) Hidden
Virtual Families (x32 Version: 2.2.0.95 - WildTangent) Hidden
Virtual Villagers - The Secret City (x32 Version: 2.2.0.95 - WildTangent) Hidden
Webroot Software (HKLM-x32\...\Webroot Software) (Version: 7.0.4.127 - Webroot Software, Inc.)
Webroot Software (x32 Version: 7.0.4.127 - Webroot Software, Inc.) Hidden
Wheel of Fortune 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Wondershare DVD Creator(Build 2.6.5) (HKLM-x32\...\Wondershare DVD Creator_is1) (Version:  - Wondershare)
Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 40%
Total physical RAM: 3893.86 MB
Available physical RAM: 2313.3 MB
Total Pagefile: 7785.9 MB
Available Pagefile: 6009.59 MB
Total Virtual: 4095.88 MB
Available Virtual: 3987.1 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:446.2 GB) (Free:290.42 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:19.26 GB) (Free:2.8 GB) NTFS

========================= Users: ========================================

User accounts for \\LAPTOP-HP

Administrator            Guest                    laptop                   
Mcx1-LAPTOP-HP           

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 






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