I have a HP Pavillion A656x
-AMD Athlon XP 2.10GHz
-160 GB Seagate HD
-NVIDIA GeForce 6600 256mb video card
-Power Supply Antec Model TPII-430 430Wps
About 3-4 months ago my computer started freezing a lot, we tried every spyware removal tool and ran virus scans and the whole 9 yards, it was so bad that Norton would crash the computer when trying to install it. Finally we reinstalled Windows XP SP2 and all was great for about an hour then it started freezing again.
When it freezes the whole computer locks up I get this little tiny two or three inch long thin white line in the middle of the screen. Also, I read that if you can press the Num Lock key and the light blinks on and off that I should give it a minute, but my num lock key just stares at me. Nothing works, mouse freezes, keyboard freezes, and I have to hard boot with the power button to restart. It does it all the time (surfin the net, listening to music ect)
but it does it MOST while playing the java based online game Runescape.
I'm a huge gamer and I've abused my compy with the Sims2, and Roller Coaster Tycoon 3 all of my settings surpass min requirements for gameplay and I can use optimum graphic settings w/o any type of lag. While playing these games this is the ONLY time the computer DOES NOT freeze and that makes me think its NOT the video card.
Also my CPU while running Runescape sits about 85-90% and constantly maxes out at 100%, I don't know if this is a major problem because it is an online game but thought it would be nice to include. I don't normally have other programs running while playin except MSN or AIM messenger (one or the other).
My husband and I thought it might be a heat issue and we have cleaned my computer out many times and now its no longer near the floor it's sitting on top of my desk and drawing quite a bit of air, more than it was before yet it's still doing this.
Could this possibly be a hard drive issue? Ram? We upgraded RAM when we first got the computer almost 2.5 years ago and I've just recently had problems. Everyone else we asked said it could be the hard drive but I'm still not sure why it would cause it to lock up as much as it does.
Hope someone could point me in the right direction I would really appreciate any imput we have tried as much as we can but we are all still pretty new at this whole compy biz. Thanks so much!