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Wifi Constantly Timing Out


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#1 thejellyfish

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Posted 15 August 2014 - 09:56 PM

Hello all:

 

I've got an Asus N550JV with a Qualcomm Atheros AR9485WB-EG Wireless Network Adapter on Windows 8.

 

The wifi constantly drops out. Every 2 minutes to 30 minutes, I have to switch the wifi off and on.

 

 

This problem has been happening for quite some time, and I have no idea where to start. I'm not even sure this is a hardware problem. However, I have talked to people with Asus laptops complaining about their wireless adapters. This forum has done me well in the past, and I'm hoping that can happen again.


Edited by thejellyfish, 15 August 2014 - 09:57 PM.


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#2 Condobloke

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Posted 15 August 2014 - 10:44 PM

G'day and Welcome to BC.

 

Does you router have a "reset" button ?...usually a tiny hole which you fit the end of a paper clip through ....

 

If so ....depress the button there, hold it down for a few seconds, and allow it to reset itself


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#3 thejellyfish

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Posted 15 August 2014 - 10:55 PM

G'day and Welcome to BC.

 

Does you router have a "reset" button ?...usually a tiny hole which you fit the end of a paper clip through ....

 

If so ....depress the button there, hold it down for a few seconds, and allow it to reset itself

 

I've tried resetting it multiple times in the past. It doesn't help. I don't think it's the router's problem. I've got another computer in the next room and my phone right next to the problem laptop and they both have no connection issues.


Edited by thejellyfish, 15 August 2014 - 10:56 PM.


#4 Condobloke

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Posted 15 August 2014 - 11:06 PM

Run this for me please,...copy and paste the commands to avoid typing eroors

 

Go Start>Run (Start search in Vista), type in:
cmd
Click OK (in Vista and 7, while holding CTRL, and SHIFT, press Enter).

In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
net stop "dns client"
net start "dns client"


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#5 thejellyfish

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Posted 15 August 2014 - 11:21 PM

Run this for me please,...copy and paste the commands to avoid typing eroors

 

Go Start>Run (Start search in Vista), type in:
cmd
Click OK (in Vista and 7, while holding CTRL, and SHIFT, press Enter).

In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
net stop "dns client"
net start "dns client"

 

Seems to be all good until I get to the second to last one. It returns "System error 5 has occurred. Access is denied."



#6 Condobloke

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Posted 15 August 2014 - 11:34 PM

Is the computer misbehaving in any other way ?....any little quirks that are not normally there...?


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#7 thejellyfish

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Posted 15 August 2014 - 11:55 PM

Is the computer misbehaving in any other way ?....any little quirks that are not normally there...?

 

Nothing I've noticed. Do you think I might be infected? If so, it might have been for a while ago. It's been doing this timing out thing for quite a while now.


Edited by thejellyfish, 15 August 2014 - 11:56 PM.


#8 Condobloke

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Posted 16 August 2014 - 12:14 AM

I think we need to at least consider the possibility.

 

Download Security Check by Screen317 from HERE
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If a security program requests permission to access the Internet, allow it to do so.

 

 

Download MiniToolBox, save it to your desktop and run it.
    Checkmark the following checkboxes:
    Flush DNS
    Report IE Proxy Settings
    Reset IE Proxy Settings
    Report FF Proxy Settings
    Reset FF Proxy Settings
    List content of Hosts
    List IP configuration
    List Winsock Entries
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size.
    Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

 

 

Please download AdwCleaner by Xplode and save to your Desktop.
 * Double-click on AdwCleaner.exe to run the tool.
 * Vista / Windows 7 / 8 users right-click and select Run As Administrator.
 * Click on the Scan button (only once)
 * AdwCleaner will begin...be patient as the scan may take some time to complete.
 * After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
* Check the removals and see if you are OK with the list.

* Now
 * Click on the Clean button (only once)
 * Press OK when asked to close all programs and follow the onscreen prompts.
 * Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
 * After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
 * Copy and Paste the contents of that logfile in your next reply.

* A copy of all logfiles are also saved in the C:\AdwCleaner folder which was created when running the tool.


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#9 thejellyfish

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Posted 16 August 2014 - 01:20 AM

SecurityCheck:

 Results of screen317's Security Check version 0.99.87  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Java SE Development Kit 7 Update 51 
 Java version out of Date! 
 Adobe Flash Player 14.0.0.145  
 Adobe Reader XI  
 Mozilla Firefox (31.0) 
 Google Chrome 36.0.1985.125  
 Google Chrome 36.0.1985.143  
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSMpEng.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 
 

 

MiniToolBox:

http://pastebin.com/hKS0jpJw

 

AdwCleaner:

http://pastebin.com/G6K2bKbp



#10 Condobloke

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Posted 16 August 2014 - 03:39 AM

I am not sure if any of the "deleted items" are related to your wifi problem, but this is definitely worth pursuing to its logical conclusion...

 

Please, Copy and Paste your reply....much easier for me to read...

 

 

 

Please download Junkware Removal Toolby Thisisu

Open your browser and go to Downloads, then click on the Junkware Removal Tool to install it.

Click on Run to initiate the installation.

To avoid potential conflicts, Temporarily Disable your Antivirus

You may want to be offline when you do this.

Run the tool by double-clicking it.

If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select Run as Administrator.

The tool will open and start scanning your system.

Please be patient as this can take a while to complete depending on your system's specifications.

On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Copy and Paste this in your next post..

 

 

 

You already have MalwareBytes Anti Malware installed....

So please UPDATE it and run a threat scan for me

 

Copy and paste the resulting log back here for me please

 

 

 

Run the ESET Online Scanner.
    Hold down Control and click on this link link to open ESET OnlineScan in a new window.
   
    For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    Double click on the esetsmartinstaller_enu.png icon on your desktop.
    Check "YES, I accept the Terms of Use."
    Click the Start button.
    Accept any security warnings from your browser.
    Under scan settings, check "Scan Archives" and "Remove found threats"
    ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    When the scan completes, click List Threats
    Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Click the Back button.
    Click the Finish button.
    NOTE:Sometimes if ESET finds no infections it will not create a log.


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#11 thejellyfish

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Posted 16 August 2014 - 11:08 PM

JRT:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.3 (03.23.2014:1)
OS: Windows 8.1 x64
Ran by Tate on Sat 08/16/2014 at  2:24:30.25
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\ProgramData\boost_interprocess"
Successfully deleted: [Folder] "C:\WINDOWS\syswow64\ai_recyclebin"
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 08/16/2014 at  2:26:54.09
Computer was rebooted
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

MalwareBytes:

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 8/16/2014
Scan Time: 2:34:15 AM
Logfile: 
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.08.16.02
Rootkit Database: v2014.08.15.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 8.1
CPU: x64
File System: NTFS
User: Tate
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 350279
Time Elapsed: 13 hr, 30 min, 39 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
ESET:
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Conduit\Community Alerts\Alert.dll.vir Win32/Toolbar.Conduit.Y potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Connect_DLC_5\Connect_DLC_5ToolbarHelper.exe.vir Win32/Toolbar.Conduit.V potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Connect_DLC_5\hk64tbConn.dll.vir Win64/Toolbar.Conduit.B potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Connect_DLC_5\hktbConn.dll.vir Win32/Toolbar.Conduit.X potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Connect_DLC_5\ldrtbConn.dll.vir a variant of Win32/Toolbar.Conduit.P potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Connect_DLC_5\prxtbConn.dll.vir Win32/Toolbar.Conduit.X potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Connect_DLC_5\tbConn.dll.vir a variant of Win32/Toolbar.Conduit.X potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Mozilla Firefox\browser\nsprotector.js.vir Win32/Conduit.SearchProtect.A potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\bin\ChromeModule.dll.vir probably a variant of Win32/Conduit.SearchProtect.C potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\bin\cltmng.exe.vir a variant of Win32/Conduit.SearchProtect.B potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\bin\FirefoxModule.dll.vir probably a variant of Win32/Conduit.SearchProtect.C potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\bin\InternetExplorerModule.dll.vir probably a variant of Win32/Conduit.SearchProtect.C potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\bin\SPRunner.exe.vir a variant of Win32/Conduit.SearchProtect.D potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\bin\uninstall.exe.vir Win32/Conduit.SearchProtect.S potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\ffprotect\application.js.vir Win32/Conduit.SearchProtect.A potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\ffprotect\nsprotector.js.vir Win32/Conduit.SearchProtect.A potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Conduit\IE\CT3306061\UninstallerUI.exe.vir a variant of Win32/Toolbar.Conduit.AJ potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Conduit\Multi\CT3306061\UninstallerUI.exe.vir a variant of Win32/Toolbar.Conduit.AJ potentially unwanted application deleted - quarantined
C:\Users\Tate\AppData\Local\Microsoft\Windows\INetCache\IE\A5O0DR9V\ProtectorPackage2001x64[1].exe Win32/Toolbar.Babylon.T potentially unwanted application deleted - quarantined
C:\Users\Tate\AppData\Local\Microsoft\Windows\INetCache\IE\JU01SU50\enfor_mation2[1].exe Win32/Packed.ScrambleWrapper.M potentially unwanted application deleted - quarantined
C:\Users\Tate\AppData\Local\Temp\Temp1_Wondershare Dr.Fone for Android Keygen.zip\keygen.exe Win32/OutBrowse.S potentially unwanted application deleted - quarantined
C:\Users\Tate\Downloads\cbsidlm-cbsi188-Wise_Data_Recovery-BP-75715872.exe a variant of Win32/CNETInstaller.B potentially unwanted application deleted - quarantined
C:\Users\Tate\Downloads\Wondershare Dr.Fone for Android Keygen\keygen.exe Win32/OutBrowse.S potentially unwanted application deleted - quarantined
C:\Users\Tate\Downloads\Wondershare Dr.Fone for Android Keygen\Setup.exe Win32/OutBrowse.S potentially unwanted application deleted - quarantined


#12 Condobloke

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Posted 16 August 2014 - 11:20 PM

ok. I assume you have rebooted after Eset finishing...?

 

If not, Reboot.

 

I am more than pleased with what has been removed.

 

Any progress ?


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#13 thejellyfish

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Posted 17 August 2014 - 12:16 AM

Nope, worse, if anything.



#14 Condobloke

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Posted 17 August 2014 - 12:27 AM

ok...try running this again....

 

Run this for me please,...copy and paste the commands to avoid typing errors

 

Go Start>Run (Start search in Vista), type in:
cmd
Click OK (in Vista and 7, while holding CTRL, and SHIFT, press Enter).

In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
net stop "dns client"
net start "dns client"


Edited by Condobloke, 17 August 2014 - 12:31 AM.

Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#15 thejellyfish

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Posted 17 August 2014 - 12:32 AM

It's still giving me the Access is Denied error. 






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