Posted 04 June 2006 - 10:49 PM
Thx for the replies guys n gals. I am quite disappointed in Dell atm as i have been checking the status for my order online since i ordered it. I didn't see any info regarding my order online for the first two days, but after speaking to a rep. about it, she got it going. So i checked my status everyday for uptil Friday and the order went into production that day and everything was going smooth, until i checked my order status on Saturday it gave me this message
"Delivery date of your product might have been changed.
This could have been prompted by the following circumstances:
* Mismatch between billing and credit card information.
* A system issue that interrupted the order entry flow
If the above occurred as a result of mismatched billing information, you will be contacted directly by one of our representatives within the next 2-3 business days.
If this does not happen, feel free to contact us at Ca_canadacs@dell.com or at 1(800)847-4096"
First thing i did was call that number and to my surprise the offices are closed on weekends what a co-incidence eh ? So i have emailed the above mentioned department demanding an explanation as i had made sure on many occassions with different reps. and its cannot be a "Mismatch between billing and credit card information". I have also emailed the sales rep. i got this laptop from. It's Sunday evening and i havent heard from either of them and i am so pissed at the moment because of this. I mean if anything like this was supposed to happen why not on Friday or Thursday ? Why on a Saturday when their offices are closed ? It just is too much of a co-incidence much like planned wouldnt ya say ? I have lost 2 days because of this and i am very unhappy with how things are going now as i might have to wait a week or so longer to get my laptop which i desperately need !!! It's just not fair :'(